Cisco Secure Access Review Insights

Score8.9 out of 10

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Insights from Cisco Secure Access Reviewers

Based on 27 verified reviews published in the last 18 months

What other products like Cisco Secure Access have you used or evaluated?

27 answered

Reviewers evaluating Cisco Secure Access frequently cite experience with a range of alternative secure access and zero-trust solutions. The most commonly mentioned products include Palo Alto Networks Prisma Access and Zscaler Private Access, each noted by 15% of the reviewers. These two solutions appear to be primary competitors, indicating a highly competitive landscape for secure network access. Beyond specific products, the Zscaler ecosystem, including Zscaler Internet Access and general mentions of the Zscaler brand, collectively represent a significant portion of the alternatives, with 11% of reviewers having experience with Zscaler Internet Access and another 11% referencing Zscaler broadly. Additionally, Citrix Workspace, encompassing its secure private access offerings, was cited by 7% of reviewers, suggesting its continued relevance in the market despite some mentions of discontinued versions. The consistent positive sentiment across these alternatives indicates that organizations are actively exploring and utilizing various robust solutions to meet their secure access requirements.

Palo Alto Networks Prisma Access

4 mentions

Palo Alto Networks Prisma Access is frequently cited as an alternative or evaluated product, with 15% of reviewers ment…

Palo Alto Networks Prisma Access is frequently cited as an alternative or evaluated product, with 15% of reviewers mentioning it. This indicates its strong presence and consideration in the secure access market, often positioned directly against solutions like Cisco Secure Access.

Zscaler Private Access

4 mentions

Zscaler Private Access is another prominent alternative, also cited by 15% of reviewers. Its frequent appearance sugges…

Zscaler Private Access is another prominent alternative, also cited by 15% of reviewers. Its frequent appearance suggests it is a key competitor and a common benchmark for secure private access solutions in the enterprise space.

Zscaler Internet Access

3 mentions

Reviewers also have experience with Zscaler Internet Access, mentioned by 11% of the sample. This highlights the breadt…

Reviewers also have experience with Zscaler Internet Access, mentioned by 11% of the sample. This highlights the breadth of Zscaler's secure access services that organizations evaluate, often as part of a broader security strategy.

Zscaler

3 mentions

The Zscaler brand is frequently referenced by 11% of reviewers, often encompassing its specific offerings like Private…

The Zscaler brand is frequently referenced by 11% of reviewers, often encompassing its specific offerings like Private Access and Internet Access. This indicates Zscaler's significant role as an integrated competitor in the secure access market, with organizations evaluating its comprehensive suite of services.

Citrix Workspace

2 mentions

Citrix Workspace, including its Secure Private Access components, was mentioned by 7% of reviewers as another product t…

Citrix Workspace, including its Secure Private Access components, was mentioned by 7% of reviewers as another product they have used or evaluated. This indicates its role in providing secure access solutions, even as some reviewers noted older versions are no longer supported.

What positive or negative impact (i.e. Return on Investment or ROI) has Cisco Secure Access had on your overall business objectives?

27 answered

Cisco Secure Access has positively impacted organizations' business objectives, primarily by enhancing security posture and streamlining operations, according to a review sample of 27. A significant finding is the reported reduction in security risks and attack surfaces, cited by 19% of reviewers, who noted the product's ability to minimize potential damage from breaches and prevent access to malicious content. This security enhancement is often linked with improved operational efficiency, a benefit mentioned by 15% of reviewers, who highlighted cost consolidation and reduced data center complexity due to the solution's cloud-based nature. Furthermore, the platform has been instrumental in supporting remote workforces, with 11% of reviewers appreciating its seamless and secure access capabilities for SaaS applications and the internet. The simplified management interface and quick deployment were also noted by 11% of reviewers, contributing to ease of use for IT teams. Finally, the product's ability to address remote access and endpoint security challenges, including securing third-party AI solutions, was a positive impact for 7% of reviewers. Overall, the synthesis indicates a strong positive return on investment through enhanced security, operational gains, and effective remote work enablement.

Security Improvement

5 mentions

Reviewers frequently commend Cisco Secure Access for its ability to significantly enhance their security posture. Many…

Reviewers frequently commend Cisco Secure Access for its ability to significantly enhance their security posture. Many users, representing 19% of the sample, specifically noted a reduction in security risks and the overall attack surface, which helps in minimizing potential damage from breaches by segmenting applications and data. The solution also effectively prevents access to malicious content, proving its utility in maintaining a secure environment.

Operational Efficiency

4 mentions

The product contributes positively to operational efficiency by streamlining IT processes and consolidating costs. Revi…

The product contributes positively to operational efficiency by streamlining IT processes and consolidating costs. Reviewers, making up 15% of the feedback, specifically highlighted benefits such as reduced appliance count and maintenance efforts, attributing this to the solution's fully cloud-based architecture. This also leads to less data center complexity, further enhancing overall operational effectiveness.

Remote Workforce Support

3 mentions

Cisco Secure Access is valued for its strong support of remote workforces, enabling employees to work from anywhere wit…

Cisco Secure Access is valued for its strong support of remote workforces, enabling employees to work from anywhere without compromising security. Reviewers, representing 11% of the sample, emphasized the seamless and secure access provided to SaaS applications and the internet. This capability allows organizations to easily manage and secure their distributed teams effectively.

Simplified Management

3 mentions

The platform is recognized for its simplified management interface and ease of deployment, which contributes to a more…

The platform is recognized for its simplified management interface and ease of deployment, which contributes to a more efficient IT environment. Several reviewers, accounting for 11% of the feedback, appreciated the straightforward configuration processes. This ease of use ensures that the entire IT team can understand and manage the system effectively.

Remote Access and Security

2 mentions

Cisco Secure Access has been effective in addressing specific challenges related to remote access and endpoint security…

Cisco Secure Access has been effective in addressing specific challenges related to remote access and endpoint security within organizations. Reviewers, comprising 7% of the feedback, noted its significant help in securing third-party AI solutions and resolving general remote access issues. This dual focus on access and security ensures that external integrations and remote endpoints are well-protected.

Besides Cisco Secure Access, what other software do you regularly use? How likely would you be to recommend it to a friend or colleague?

27 answered

Reviewers frequently mention other security software alongside Cisco Secure Access, indicating a common practice of integrating various tools within their security infrastructure. Among these, Cisco Secure Firewall is highlighted by 11% of reviewers, suggesting its established presence and complementary role within environments already utilizing Cisco solutions. Another notable solution is CrowdStrike Falcon, cited by 7% of reviewers, which points to the adoption of endpoint detection and response capabilities from specialized vendors. The pattern observed suggests that organizations often deploy a multi-layered security approach, combining network-level protection with endpoint security and other access management tools. This integration strategy aims to create a comprehensive defense posture, leveraging strengths from different security domains. The positive sentiment associated with these mentioned tools implies a general satisfaction with their performance and utility in enhancing overall security operations.

Cisco Secure Firewall

3 mentions

Reviewers frequently mention Cisco Secure Firewall, with 11% citing its use alongside Cisco Secure Access. This suggest…

Reviewers frequently mention Cisco Secure Firewall, with 11% citing its use alongside Cisco Secure Access. This suggests that organizations often integrate multiple Cisco security products, leveraging a unified ecosystem for network protection. The positive sentiment indicates that users find it to be a valuable component of their security architecture.

CrowdStrike Falcon

2 mentions

CrowdStrike Falcon is another security solution mentioned by 7% of reviewers, often in conjunction with other access ma…

CrowdStrike Falcon is another security solution mentioned by 7% of reviewers, often in conjunction with other access management and network security tools. Its inclusion points to the adoption of advanced endpoint protection capabilities to complement broader security strategies. Reviewers' positive sentiment suggests satisfaction with its performance in their environments.

Describe how you use Cisco Secure Access in your organization. What are the business problems the product addresses and what is the scope of your use case?

27 answered

Cisco Secure Access is widely adopted by organizations primarily to establish secure remote and hybrid connectivity for various user populations, including employees, remote users, and business partners, accessing corporate applications, internet resources, and cloud workloads. This foundational role was highlighted by 26% of reviewers. The product addresses critical business problems by modernizing access solutions, replacing legacy VPNs, and consolidating fragmented security tools into a unified platform. Reviewers frequently describe its application in providing secure remote access for a mobile workforce, with 19% specifically mentioning its use for remote users and secure web proxy functions. Furthermore, 15% of reviewers noted its effectiveness in maintaining reliable and secure VPN connections, contributing to a more seamless user experience. The solution is also valued for its comprehensive Security Service Edge (SSE) and Zero Trust Network Access (ZTNA) capabilities, which are seen as crucial for securing connectivity regardless of user location or device.

Secure Remote/Hybrid Connectivity

7 mentions

Cisco Secure Access serves as a foundational platform for enabling secure remote and hybrid connectivity across diverse…

Cisco Secure Access serves as a foundational platform for enabling secure remote and hybrid connectivity across diverse user groups. Reviewers indicate it is used to provide access to corporate applications, cloud workloads, and internet resources for employees, remote staff, and business partners, addressing the need for consistent security policies in varied environments.

Remote User Access

5 mentions

The product is frequently utilized for facilitating remote access for employees, including secure web proxy and Zero Tr…

The product is frequently utilized for facilitating remote access for employees, including secure web proxy and Zero Trust Network Access (ZTNA) capabilities. While reviewers acknowledge its role in enabling remote work, the mixed sentiment suggests that experiences or specific implementations may vary, potentially due to deployment complexities or specific user needs.

Secure VPN and Network Access

4 mentions

Cisco Secure Access is praised for its ability to modernize VPN solutions and enhance overall network security, with 15…

Cisco Secure Access is praised for its ability to modernize VPN solutions and enhance overall network security, with 15% of reviewers highlighting this benefit. It helps maintain reliable and secure VPN connections, even during extended remote sessions, and improves the user experience compared to traditional VPNs.

Unified SSE and ZTNA Platform

3 mentions

Reviewers value Cisco Secure Access as a unified Security Service Edge (SSE) and Zero Trust Network Access (ZTNA) platf…

Reviewers value Cisco Secure Access as a unified Security Service Edge (SSE) and Zero Trust Network Access (ZTNA) platform, cited by 11% of the reviews. This consolidation helps replace and modernize legacy access tools, providing a comprehensive solution that integrates various security capabilities like Firewall-as-a-Service (FWaaS), DNS security, and data loss protection.

ZTNA Implementation

3 mentions

The implementation of Zero Trust Network Access (ZTNA) is a key use case for Cisco Secure Access, as noted by 11% of re…

The implementation of Zero Trust Network Access (ZTNA) is a key use case for Cisco Secure Access, as noted by 11% of reviewers. Organizations leverage it for secure private access and DNS protection, aiming to provide a consistent and secure user experience regardless of location.

Please provide some detailed examples of areas where Cisco Secure Access has room for improvement.

27 answered

Reviews of Cisco Secure Access indicate several areas where the product could be enhanced, primarily revolving around integration, configuration, and user experience. The most frequently cited area for improvement, mentioned by 19% of reviewers, is the maturity and ease of integration with both Cisco's own product ecosystem and third-party solutions. This concern extends to specific issues like EDR integration and interoperability with firewalls. Beyond integration, several interconnected themes emerged, each noted by 11% of reviewers: the complexity of policy configuration, challenges with the user interface and navigation, limitations in certain feature functionalities, and difficulties in overall configuration and management. Reviewers suggest that simplifying policy creation and management, improving the dashboard's responsiveness and layout, and offering more granular control over specific features would significantly enhance the product experience. These observations suggest a collective desire for a more streamlined, intuitive, and seamlessly integrated security solution.

Integration with other products

5 mentions

Reviewers frequently highlighted the need for improved integration maturity across Cisco's own product suite and with t…

Reviewers frequently highlighted the need for improved integration maturity across Cisco's own product suite and with third-party solutions. Specific concerns included the integration of Endpoint Detection and Response (EDR) systems and the perceived clunkiness of integrating with tools like Duo, as noted by 19% of reviewers.

Policy configuration complexity

3 mentions

The complexity of policy configuration was a notable concern, cited by 11% of reviewers. Users reported that configurin…

The complexity of policy configuration was a notable concern, cited by 11% of reviewers. Users reported that configuring Cisco Secure Access can be challenging, particularly for those less familiar with Cisco's product ecosystem, suggesting a need for easier policy management.

UI/UX Navigation

3 mentions

The user interface and overall navigation experience were identified as areas for improvement by 11% of reviewers. Feed…

The user interface and overall navigation experience were identified as areas for improvement by 11% of reviewers. Feedback indicated that the dashboard can sometimes feel cumbersome, with users needing to navigate through multiple tabs, and a desire for a faster graphical user interface experience.

Feature Functionality

3 mentions

Specific aspects of feature functionality drew criticism from 11% of reviewers. Users expressed a desire for more advan…

Specific aspects of feature functionality drew criticism from 11% of reviewers. Users expressed a desire for more advanced capabilities, such as enhanced Layer 7 application recognition, and noted inconsistencies in features like posture checking, which was described as sometimes unreliable.

Configuration and Management

3 mentions

Reviewers pointed to several areas within general configuration and management that require enhancement, a sentiment sh…

Reviewers pointed to several areas within general configuration and management that require enhancement, a sentiment shared by 11% of the sample. These include the need for customizable access limits, difficulties in importing and exporting configurations, and challenges related to traffic routing and user control.

Please provide some detailed examples of things that Cisco Secure Access does particularly well.

27 answered

Cisco Secure Access is frequently highlighted by reviewers for its comprehensive security capabilities and ease of deployment. A significant portion of the review base, 19% of reviewers, specifically commend its robust security features, noting its ability to consolidate various security controls like Zero Trust Network Access (ZTNA), Firewall-as-a-Service (FWaaS), and DNS security into a single solution. The platform's ease of use and setup also garnered positive feedback from 19% of the reviewers, who found the initial configuration and ongoing management straightforward. Furthermore, the product's effectiveness in providing secure remote access for employees is a recurring theme, cited by 11% of reviewers, enabling mobile workforces to maintain productivity while being protected from cyber threats. Reviewers also appreciate the unified dashboard, which offers a single pane of glass for managing services and reporting, mentioned by 11% of the sample. The web filtering capabilities, preventing access to restricted sites, were also positively noted by 11% of reviewers. These aspects collectively contribute to a perception of Cisco Secure Access as a capable and user-friendly tool for modern security challenges.

Security Features

5 mentions

Reviewers frequently praise Cisco Secure Access for its extensive array of security capabilities, consolidating multipl…

Reviewers frequently praise Cisco Secure Access for its extensive array of security capabilities, consolidating multiple critical functions into one platform. This includes advanced protections like Zero Trust Network Access (ZTNA), Firewall-as-a-Service (FWaaS), and DNS security, which are seen as comprehensive solutions for modern threat landscapes.

Ease of Use/Setup

5 mentions

The product's straightforward setup and user-friendly interface are significant advantages for many users. Reviewers sp…

The product's straightforward setup and user-friendly interface are significant advantages for many users. Reviewers specifically highlight the ease of initial configuration and the simplicity of managing its various functionalities, which contributes to quicker deployment and reduced administrative overhead.

Unified Dashboard

3 mentions

A notable benefit cited by reviewers is the unified dashboard, which provides a centralized view for managing all servi…

A notable benefit cited by reviewers is the unified dashboard, which provides a centralized view for managing all services. This "single pane of glass" approach simplifies changes and offers integrated reporting, enhancing operational efficiency for administrators.

Remote Access Security

3 mentions

Cisco Secure Access is well-regarded for its ability to provide secure and efficient remote access, particularly for a…

Cisco Secure Access is well-regarded for its ability to provide secure and efficient remote access, particularly for a mobile workforce. It enables employees to securely connect to data center applications and internal resources, ensuring productivity while mitigating cyber threats.

Web Filtering

3 mentions

Reviewers appreciate the effective web filtering capabilities offered by Cisco Secure Access, which are crucial for enf…

Reviewers appreciate the effective web filtering capabilities offered by Cisco Secure Access, which are crucial for enforcing organizational policies. This feature helps prevent users from accessing restricted or malicious websites, thereby securing web traffic and enhancing overall network safety.