Cisco Secure Firewall (formerly Firepower NGFW) Reviews

21 Ratings
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Score 9.1 out of 100

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Reviews (1-3 of 3)

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February 27, 2020
Cody Plassmeyer | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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Support Rating

9
Having the ability to contact TAC has been extremely beneficial for us. The technical support they provide is top-notch!
Read Cody Plassmeyer's full review
January 29, 2020
Kuntal Das | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
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Support Rating

6
Cisco support is not at all suitable for this product, at least. It takes a long for them to help us with our server issues. A lot of the time, the customer support person keeps on redirecting calls to another person. They need to be well versed with the terminologies of the product they are supporting us with. Support needs a lot of improvement. Cisco Fire Linux OS, the operating system behind Cisco Firepower NGFW (formerly Sourcefire), also doesn't receive regular patches. In short, average customer service.
Read Kuntal Das's full review
August 26, 2019
Kenneth Ma | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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Support Rating

10
Customer service has been great. TAC has been mostly able to identify and fix problems that we may have and have been very responsive. If for some reason something isn't fixed right away, they have been adamant on staying with us and working the issues out before things get escalated up the chain.
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Cisco Secure Firewall (formerly Firepower NGFW) Scorecard Summary

Feature Scorecard Summary

Identification Technologies (7)
7.9
Visualization Tools (7)
7.6
Content Inspection (7)
9.4
Policy-based Controls (7)
8.3
Active Directory and LDAP (6)
7.0
Firewall Management Console (7)
8.7
Reporting and Logging (7)
8.5
VPN (6)
9.1
High Availability (7)
9.7
Stateful Inspection (7)
9.5
Proxy Server (7)
7.7

What is Cisco Secure Firewall (formerly Firepower NGFW)?

Cisco Secure Firewall (formerly Cisco Firepower NGFW) is a firewall product that integrates with other Cisco security offerings. It provides Advanced Malware protection, including sandboxing environments and DDoS mitigation. Cisco also offers a Next Generation Intrusion Prevention System, which provides security across cloud environments using techniques like internal network segmentation. The firewall can be managed locally, remotely, and via the cloud. The product is scalable to the scope of the business needs.
Categories:  Firewall

Cisco Secure Firewall (formerly Firepower NGFW) Technical Details

Operating Systems: Unspecified
Mobile Application:No

Frequently Asked Questions

What is Cisco Secure Firewall (formerly Firepower NGFW)'s best feature?

Reviewers rate High Availability highest, with a score of 9.7.

Who uses Cisco Secure Firewall (formerly Firepower NGFW)?

The most common users of Cisco Secure Firewall (formerly Firepower NGFW) are from Enterprises and the Financial Services industry.