Name: Cisco Secure Web Appliance
Rating: 8 (28 reviews)
Author: Cisco

Help Desk

Web and Video Conferencing

Customer Support

Business Intelligence (BI)

Collaboration

Enterprise Resource Planning (ERP)

Interactive Voice Response (IVR)

Enterprise

Accounting

CTRM

Revenue Management

Finance and Accounting

Applicant Tracking

Compensation Management

Corporate Learning Management

HR Management

International Payroll

Payroll

Resume Parsing

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

API Management

Cloud Storage

Data Governance

Data Pipeline

Desktop Outsourcing

Electronic Data Interchange (EDI)

Fraud Detection

IT Service Management (ITSM)

Industrial IoT

Integration Platform as a Service (iPaaS)

Metadata Management

Network Access Control (NAC)

Network Performance Monitoring

Relational Database Management Systems

Remote Monitoring and Management

Remote Support

Security Validation

Software Defined Storage (SDS)

Solid State Drives

Static Application Security Testing (SAST)

Threat Hunting

VoIP Monitoring

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

App Store Optimization (ASO)

Business Card Scanning

Consumer Ratings & Reviews

Content Management

Digital Analytics

Digital Experience Platforms (DXP)

Email Marketing

Event Registration

Marketing Automation

Online Reputation Management

Real-Time Interaction Management

Social Media Management

Social Media Publishing

Survey & Forms Building

Web Analytics

Marketing

Business Caller ID

Professional Services Automation

Project Management

Transcription

Professional Services

Customer Relationship Management (CRM)

Lead Generation

Point of Sale

eCommerce

Sales

Microsegmentation

Security

Auto Repair

Building Information Modeling (BIM)

Car Rental

Church Management

Insurance Agency Management

Vertical-Specific

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Bulk Email Management: Users have found the feature to be detailed and effective in segregating emails without compromising important ones, allowing for efficient email organization and prioritization. For instance, users appreciate the ability to customize filters based on specific criteria.

Spam Functionality: Reviewers appreciate the fluid and solid execution of the spam function within the system, which effectively filters out unwanted emails and ensures a clutter-free inbox experience. This has led to increased productivity by reducing distractions caused by irrelevant messages.

Real-Time Protection Tools: Customers highlight the high capability and accuracy of the real-time protection tools, adapting well to their work requirements by swiftly identifying and neutralizing potential threats. The seamless integration of these tools into daily workflows enhances overall security measures.

Interface Updates Needed: Several users have expressed that the platform's interface may require updates to enhance accessibility, provide necessary tools, and offer more customization options. These changes would make it more user-friendly and comfortable to work with on a day-to-day basis.

Costly License Fees: Users find the platform valuable but mention that the license costs could be more suitable for small businesses to access easily. This affordability concern raises questions about the accessibility of the product in certain market segments.

Issues with False Negatives: Concerns have been raised by users regarding false negatives leading to misclassifications. They suggest improvements are needed in this area to enhance the platform's efficiency and accuracy, particularly in classification tasks.

Cisco Secure Web Appliance (formerly Cisco Web Security Appliance [WSA]), powered by Cisco Talos, protects by automatically blocking risky sites and testing unknown sites before allowing users to link to them, helping with compliance. It is available models S690, S390, and S190.

Premium

Essential

GoodAccess

DNSFilter headquartered in Waltham offers DNS-Based Content Filtering & Threat Protection.

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ENTERPRISE

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Cisco Secure Web Appliance

Web Security Gateways were generally appliance-based security solutions to prevent advanced threats, block unauthorized access to systems or websites, stop malware, and monitor real-time activity across websites accessed by users within the institution. Software and cloud-based platforms now perform this function as well.

Secure Web Gateway

Likelihood to Recommend

Usability

Support Rating

Cisco (NASDAQ: CSCO) enables people to make powerful connections-whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible-providing easy access to information anywhere, at any time.Cisco was founded in 1984 by a small group of computer scientists from Stanford University. Since the company's inception, Cisco engineers have been leaders in the development of Internet Protocol (IP)-based networking technologies. Today, with more than 65,225 employees worldwide, this tradition of innovation continues with industry-leading products and solutions in the company's core development areas of routing and switching, as well as in advanced technologies.

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Allseated

Sales Manager

Cisco Secure Web Appliance 2022-08-17 21:50:21

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Wolfram Mathematica

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GRID

Security Analyst Graduate Intern

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IT Infrastructure Specialist

Cisco IronPort Web Security Appliance 2019-08-06 08:12:11

Webex Meetings

Microsoft 365

Gensuite

Cisco Web Security Appliance (WSA) 2021-04-29 14:40:27

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F5 BIG-IP

Symantec MACH5

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TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Justify the cost

Hard to justify

Mac os x

Flexible reporting

Better reporting

Cloud solution

Dashboard features

Reporting functions

Corporate network

Reporting feature

Web security

Malware protection

Business related

Timely updates

Using api

Feel safe

Visibility and control

Well integrated

Centralized management

Easy to use

Home

We use Cisco Secure Web Appliance in our company, especially the digital security department, at various levels of the company, to maintain high security in all our work systems, in emails and web browsing, both important aspects to maintain our workflow protected and safe. We maintain a constant sending of emails and generally receive a lot from both clients and business partners, with the Cisco Secure Web Appliance we find the possibility of keeping under control those malicious emails, those that are in the blacklist, spam or that contain a virus that may affect the devices, with Cisco Secure Web Appliance early detection we have prevented these inconveniences. In the same way, it has facilitated the transit through web browsing, where we obtain more peace of mind to do our research or work online, since the Internet is full of so many malware and malicious agents, Cisco Secure Web Appliance has been the indicated tool to strengthen our system and not allow the passage of any virus that may affect us or harm our corporate system.

Bulk email management, check one by one trying to make detailed evaluations without compromising important emails. In addition, its spam function is quite fluid and solid.
It is a great website manager, it has an intelligent detection system, extensive to discover malicious websites, just as it happens with emails, without compromising the web search or the fluidity of the work, on the contrary, it seeks to protect and avoid those sites that are not important and that contain viruses that harm the security of the devices.
Real-time protection, with tools that have high capabilities and an intelligent system, most of the time it is quite accurate in detections and has completely adapted to our work.

I think that the interface could need updates to adapt it to a much more current system, achieve quick access to necessary tools and adapt the platform to a much more customizable and comfortable system to work with.
It is undoubtedly a platform that is worth having, however, the license costs could be better adjusted to small businesses so that it can be accessed more easily.
It could be a bit complex to use, the use of codes is quite extensive, it could be adjusted to something much more practical but just as efficient.

Having a much safer work system has given us the guarantee and security of always staying out of danger.
The prevention system is important for us and always keeping our devices, web and emails free of any malicious agent has allowed us an excellent workflow, without distractions or inconvenience in the development of projects.
Thanks to the fact that we have kept our work system safe, we have saved ourselves a lot of inconvenience, time spent, avoiding equipment damage, payments to solve problems, among many other problems that thanks to Cisco Secure Web Appliance we have been able to solve.

Cisco Web Security Appliance (WSA) or Ironport is our primary email security tool. All emails that are sent to our users pass through a server running Cisco Web Security Appliance (WSA) or Ironport. The security team uses this tool in accordance with the email management team. However, we serve all the departments of our organization. The main objective of this software is to drop emails with malicious attachments, low reputation IP, banned senders, globally blacklisted emails based on their signatures, etc. Although it doesn't ensure flawless detection, it does a great job at the initial phase of narrowing down our hunt for malicious emails. It led to almost a 60% reduction of attachments containing malware, thereby helping us in securing our assets.

It does a great job of filtering emails based on IP reputation. This feature works particularly very well. Cisco has a vast database of IP reputation scores and therefore offers very few false positives and negatives.
It checks each email thoroughly without any compromise of privacy. Any malicious link present in the body of the email makes its way to the quarantine. The IP reputation scores also help in this case.

The default metrics on the dashboard visualization are not that useful. It is not much customizable too. Some of the dashboard features like load, volume, etc. can have a hide option.
The false negatives are more than false positives. A lot of the times, it verdicts the same email as malicious and non-malicious. This can be reduced.

The machine infection rate by downloading malicious attachments went down by 60%.
Phishing went down by 25%. This directly reduced user account compromise by 30%.

Mimecast Secure Email Gateway, Cisco Advanced Malware Protection (AMP) for Endpoints, Cisco Umbrella, Cisco Threat Grid, Wolfram Mathematica

Our corporation has relied on Cisco IronPort Web Security appliances for the last 9 years. We use it across the whole organization, in the headquarters and also in the remote offices. It helped us to solve one of the most challenging problems since the invention of the commercial Internet: be productive and navigate safely. Once we started to provide Internet access to the whole corporation, we were faced with some critical problems, like how to protect the company from unsafe websites that could harm our own network, like trojans, etc., how to be productive avoiding all the distractions the Internet provides, how to segment who could navigate and see what content on the Internet, how to save bandwidth due to the cache mechanism WSA uses and much more.

Content classification is one of the key features of the Cisco IronPort Web Security Appliance. Because they use the former Senderbase, now integrated to the Talos Intelligence, they can be very efficient classifying the websites on the exact content group they belong. With that, we can effectively configure and feel safe that the users will have access to the content they must have access.
The robustness of the Cisco IronPort Web Security Appliance is another key point of the solutions. Both the hardware and the software are very well integrated and provide peace of mind of the administrations, because it's very stable. Also, the appliance is very well tuned; we are be able to keep the same hardware for 3 years without any performance problems.
As I described before, we've been using Cisco IronPort Web Security appliances for the last 9 years and since we started, the product kept evolving year after year and continues to add new features to this day. To give an example, the recent versions added the possibility of updating the exception list automatically, using API, etc. Also, the product continues to add features to protect from malware and other virtual plagues, inspecting URLs for malicious content. The value of this kind of solution, if you put it on the scale of a big corporation, is invaluable.

One area that the product could be improved is the reporting features. Although we can query a lot of information, sometimes we miss a tool that could provide more executive insights, or even a tool that could report Internet usage considering productivity aspects. That's something our HR department is always asking for.
As IT administrators, we recognize the value of the product and what we get with it, but sometime it's hard to justify the cost of the license. I'm not sure if it's the way we sell it or if it's expensive, but that's something that always bothers us when we talk about these kinds of products.

Considering we've being using it for the last 9 years, if we just consider how many times we avoided to be contamitated by malwares coming from the Internet, just for that reason, we paid the solution 3 times.
Productivity improvement is something hard to prove, but we're a 100% sure we avoided some many hours of 'not interesting subjects' nativagation on the Internet, specialy in the early days, where people didn't have smartphones and used to browse the Internet for personal reasons on the corporate network.
Also, a little hard to prove, but we can trust that we saved a lot of bandwidth and, consequently, Internet circuit investments because of the cache mechanism.

Cisco IOS Security, Cisco Firepower NGIPS (formerly Sourcefire 3D), Palo Alto Networks URL Filtering PAN-DB

The Cisco WSA is used to block risky or non-approved sites from being accessed at work. It is used across the entire organization and is installed on all company hardware devices with internet browsing capability. The goal is to increase productivity by limiting non-business related websites as well as help prevent viruses, malware, phishing, etc attempts by preventing access to risky sites.

Easy to use.
Can ask for "blocked" sites to be unblocked.

Doesn't give links or method to contact administrator to ask to have a site "unblocked".

Blocking unwanted sites for security.
Blocking unwanted sites for productivity

I have had issues getting to government sites to file online reports - which is a negative impact.

Cisco Webex Meetings, Microsoft 365 (formerly Office 365), Gensuite

Currently we use Cisco IronPort Web Security to secure 60K users from web based malware threats and to filter suspicious and non business related categories. This deployment has decreased the attack surface from our users downloading malicious files and has an agency we have reduced the amount of business confidential information from being leaked by combining the IronPort proxies with data loss prevention software.

Malware Protection
Reducing business confidential leaks
Blocking non business related websites

From time to time there are a lot of bugs
Using AD authentication can at time be a challenge especially with Mac OS X computers
Better reporting functions would help, we currently have to offload to a SIEM to provide this function.

Cisco Secure Web Appliance

Overview

What is Cisco Secure Web Appliance?