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Cisco Secure Web Appliance

Cisco Secure Web Appliance

Overview

What is Cisco Secure Web Appliance?

Cisco Secure Web Appliance (formerly Cisco Web Security Appliance [WSA]), powered by Cisco Talos, protects by automatically blocking risky sites and testing unknown sites before allowing users to link to them, helping with compliance. It is available models S690, S390,…

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Recent Reviews

TrustRadius Insights

Bulk Email Management: Users have found the feature to be detailed and effective in segregating emails without compromising important …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is Cisco Secure Web Appliance?

Cisco Secure Web Appliance (formerly Cisco Web Security Appliance [WSA]), powered by Cisco Talos, protects by automatically blocking risky sites and testing unknown sites before allowing users to link to them, helping with compliance. It is available models S690, S390, and S190.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Cisco Secure Web Appliance?

Cisco Secure Web Appliance Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(28)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Bulk Email Management: Users have found the feature to be detailed and effective in segregating emails without compromising important ones, allowing for efficient email organization and prioritization. For instance, users appreciate the ability to customize filters based on specific criteria.

Spam Functionality: Reviewers appreciate the fluid and solid execution of the spam function within the system, which effectively filters out unwanted emails and ensures a clutter-free inbox experience. This has led to increased productivity by reducing distractions caused by irrelevant messages.

Real-Time Protection Tools: Customers highlight the high capability and accuracy of the real-time protection tools, adapting well to their work requirements by swiftly identifying and neutralizing potential threats. The seamless integration of these tools into daily workflows enhances overall security measures.

Interface Updates Needed: Several users have expressed that the platform's interface may require updates to enhance accessibility, provide necessary tools, and offer more customization options. These changes would make it more user-friendly and comfortable to work with on a day-to-day basis.

Costly License Fees: Users find the platform valuable but mention that the license costs could be more suitable for small businesses to access easily. This affordability concern raises questions about the accessibility of the product in certain market segments.

Issues with False Negatives: Concerns have been raised by users regarding false negatives leading to misclassifications. They suggest improvements are needed in this area to enhance the platform's efficiency and accuracy, particularly in classification tasks.

Attribute Ratings

Reviews

(1-9 of 9)
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Finn James | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Bulk email management, check one by one trying to make detailed evaluations without compromising important emails. In addition, its spam function is quite fluid and solid.
  • It is a great website manager, it has an intelligent detection system, extensive to discover malicious websites, just as it happens with emails, without compromising the web search or the fluidity of the work, on the contrary, it seeks to protect and avoid those sites that are not important and that contain viruses that harm the security of the devices.
  • Real-time protection, with tools that have high capabilities and an intelligent system, most of the time it is quite accurate in detections and has completely adapted to our work.
  • I think that the interface could need updates to adapt it to a much more current system, achieve quick access to necessary tools and adapt the platform to a much more customizable and comfortable system to work with.
  • It is undoubtedly a platform that is worth having, however, the license costs could be better adjusted to small businesses so that it can be accessed more easily.
  • It could be a bit complex to use, the use of codes is quite extensive, it could be adjusted to something much more practical but just as efficient.
Kuntal Das | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • It does a great job of filtering emails based on IP reputation. This feature works particularly very well. Cisco has a vast database of IP reputation scores and therefore offers very few false positives and negatives.
  • It checks each email thoroughly without any compromise of privacy. Any malicious link present in the body of the email makes its way to the quarantine. The IP reputation scores also help in this case.
  • The default metrics on the dashboard visualization are not that useful. It is not much customizable too. Some of the dashboard features like load, volume, etc. can have a hide option.
  • The false negatives are more than false positives. A lot of the times, it verdicts the same email as malicious and non-malicious. This can be reduced.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Content classification is one of the key features of the Cisco IronPort Web Security Appliance. Because they use the former Senderbase, now integrated to the Talos Intelligence, they can be very efficient classifying the websites on the exact content group they belong. With that, we can effectively configure and feel safe that the users will have access to the content they must have access.
  • The robustness of the Cisco IronPort Web Security Appliance is another key point of the solutions. Both the hardware and the software are very well integrated and provide peace of mind of the administrations, because it's very stable. Also, the appliance is very well tuned; we are be able to keep the same hardware for 3 years without any performance problems.
  • As I described before, we've been using Cisco IronPort Web Security appliances for the last 9 years and since we started, the product kept evolving year after year and continues to add new features to this day. To give an example, the recent versions added the possibility of updating the exception list automatically, using API, etc. Also, the product continues to add features to protect from malware and other virtual plagues, inspecting URLs for malicious content. The value of this kind of solution, if you put it on the scale of a big corporation, is invaluable.
  • One area that the product could be improved is the reporting features. Although we can query a lot of information, sometimes we miss a tool that could provide more executive insights, or even a tool that could report Internet usage considering productivity aspects. That's something our HR department is always asking for.
  • As IT administrators, we recognize the value of the product and what we get with it, but sometime it's hard to justify the cost of the license. I'm not sure if it's the way we sell it or if it's expensive, but that's something that always bothers us when we talk about these kinds of products.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • SMA gave us central control over multiple servers, simplifying management.
  • Performance of the Appliance VM exceeded that of our old physical appliance-based solution.
  • Convenient licensing for virtualized environments that allows easy scaling.
  • The configuration paradigm takes a bit of getting used to.
  • Building out multiple similar VMs requires more manual configuration than I would have hoped. I wish you could easily have a template VM for your organization.
  • I think the SSL interception configuration needs to be integrated with standard HTTP config. HTTPS is too prevalent to be a separate thing.
  • We had to disable the reputation score based filter. Too many false positives. Tickets related to the system dropped to near zero after disabling it.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Licensing is simple and requires minimal effort. Its the best of any Cisco product.
  • After fully configuring, the appliance requires minimal administration.
  • New features are often included in updates.
  • The categories provided are not as granular as some competitors, like Websense.
  • Cisco does not have as many resources devoted to categorizing websites as some competitors, like Websense.
  • New features require administrators to pay attention to updates. New features are disabled by default.
Alan Matson, CCNA:S, MCP | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Malware Protection
  • Reducing business confidential leaks
  • Blocking non business related websites
  • From time to time there are a lot of bugs
  • Using AD authentication can at time be a challenge especially with Mac OS X computers
  • Better reporting functions would help, we currently have to offload to a SIEM to provide this function.
Valery Mezentsau | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Appliance working in a transparent mode without any additional software installed on the endpoints. High performance, easy integration with other network systems and servers. Customization of interaction with end users.
  • Possibility to configure filter policies based on subnet information and easy sync with AD users groups, once configured and no need to add or modify any settings within Cisco appliance. Everything manageable with regular AD stuff.
  • Timely updates, upgrades and high clarified support.
  • More flexible reporting.
  • Cloud solution to protect corporate laptops used out of corporate network.
  • More flexible DLP functionality.
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