Cisco Secure Web Appliance (formerly Cisco WSA) Reviews

26 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.5 out of 100

Do you work for this company? Learn how we help vendors

Overall Rating

Reviewer's Company Size

Last Updated

By Topic

Industry

Department

Experience

Job Type

Role

Filtered By:

Reviews (1-8 of 8)

Companies can't remove reviews or game the system. Here's why.
February 25, 2020
Kuntal Das | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • It does a great job of filtering emails based on IP reputation. This feature works particularly very well. Cisco has a vast database of IP reputation scores and therefore offers very few false positives and negatives.
  • It checks each email thoroughly without any compromise of privacy. Any malicious link present in the body of the email makes its way to the quarantine. The IP reputation scores also help in this case.
  • The default metrics on the dashboard visualization are not that useful. It is not much customizable too. Some of the dashboard features like load, volume, etc. can have a hide option.
  • The false negatives are more than false positives. A lot of the times, it verdicts the same email as malicious and non-malicious. This can be reduced.
Read Kuntal Das's full review
August 07, 2019
Eduardo Viero | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Content classification is one of the key features of the Cisco IronPort Web Security Appliance. Because they use the former Senderbase, now integrated to the Talos Intelligence, they can be very efficient classifying the websites on the exact content group they belong. With that, we can effectively configure and feel safe that the users will have access to the content they must have access.
  • The robustness of the Cisco IronPort Web Security Appliance is another key point of the solutions. Both the hardware and the software are very well integrated and provide peace of mind of the administrations, because it's very stable. Also, the appliance is very well tuned; we are be able to keep the same hardware for 3 years without any performance problems.
  • As I described before, we've been using Cisco IronPort Web Security appliances for the last 9 years and since we started, the product kept evolving year after year and continues to add new features to this day. To give an example, the recent versions added the possibility of updating the exception list automatically, using API, etc. Also, the product continues to add features to protect from malware and other virtual plagues, inspecting URLs for malicious content. The value of this kind of solution, if you put it on the scale of a big corporation, is invaluable.
  • One area that the product could be improved is the reporting features. Although we can query a lot of information, sometimes we miss a tool that could provide more executive insights, or even a tool that could report Internet usage considering productivity aspects. That's something our HR department is always asking for.
  • As IT administrators, we recognize the value of the product and what we get with it, but sometime it's hard to justify the cost of the license. I'm not sure if it's the way we sell it or if it's expensive, but that's something that always bothers us when we talk about these kinds of products.
Read Eduardo Viero's full review
February 17, 2018
Alan Matson, CCNA:S, MCP | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Malware Protection
  • Reducing business confidential leaks
  • Blocking non business related websites
  • From time to time there are a lot of bugs
  • Using AD authentication can at time be a challenge especially with Mac OS X computers
  • Better reporting functions would help, we currently have to offload to a SIEM to provide this function.
Read Alan Matson, CCNA:S, MCP's full review
August 11, 2017
Valery Mezentsau | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Appliance working in a transparent mode without any additional software installed on the endpoints. High performance, easy integration with other network systems and servers. Customization of interaction with end users.
  • Possibility to configure filter policies based on subnet information and easy sync with AD users groups, once configured and no need to add or modify any settings within Cisco appliance. Everything manageable with regular AD stuff.
  • Timely updates, upgrades and high clarified support.
  • More flexible reporting.
  • Cloud solution to protect corporate laptops used out of corporate network.
  • More flexible DLP functionality.
Read Valery Mezentsau's full review
April 30, 2019
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • SMA gave us central control over multiple servers, simplifying management.
  • Performance of the Appliance VM exceeded that of our old physical appliance-based solution.
  • Convenient licensing for virtualized environments that allows easy scaling.
  • The configuration paradigm takes a bit of getting used to.
  • Building out multiple similar VMs requires more manual configuration than I would have hoped. I wish you could easily have a template VM for your organization.
  • I think the SSL interception configuration needs to be integrated with standard HTTP config. HTTPS is too prevalent to be a separate thing.
  • We had to disable the reputation score based filter. Too many false positives. Tickets related to the system dropped to near zero after disabling it.
Read this authenticated review
March 21, 2018
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Licensing is simple and requires minimal effort. Its the best of any Cisco product.
  • After fully configuring, the appliance requires minimal administration.
  • New features are often included in updates.
  • The categories provided are not as granular as some competitors, like Websense.
  • Cisco does not have as many resources devoted to categorizing websites as some competitors, like Websense.
  • New features require administrators to pay attention to updates. New features are disabled by default.
Read this authenticated review

Cisco Secure Web Appliance (formerly Cisco WSA) Scorecard Summary

What is Cisco Secure Web Appliance (formerly Cisco WSA)?

Cisco Secure Web Appliance (formerly Cisco Web Security Appliance [WSA]), powered by Cisco Talos, protects by automatically blocking risky sites and testing unknown sites before allowing users to link to them, helping with compliance. It is available models S690, S390, and S190.
Categories:  Secure Web Gateway

Cisco Secure Web Appliance (formerly Cisco WSA) Technical Details

Operating Systems: Unspecified
Mobile Application:No

Frequently Asked Questions

What is Cisco Secure Web Appliance (formerly Cisco WSA)?

Cisco Secure Web Appliance (formerly Cisco Web Security Appliance [WSA]), powered by Cisco Talos, protects by automatically blocking risky sites and testing unknown sites before allowing users to link to them, helping with compliance. It is available models S690, S390, and S190.

What is Cisco Secure Web Appliance (formerly Cisco WSA)'s best feature?

Reviewers rate Support Rating highest, with a score of 6.7.

Who uses Cisco Secure Web Appliance (formerly Cisco WSA)?

The most common users of Cisco Secure Web Appliance (formerly Cisco WSA) are from Enterprises and the Hospital & Health Care industry.