TrustRadius
Cisco now offers OpenDNS Umbrella Web Filtering. Cisco acquired OpenDNS in August 2015, and rebranded the product as Cisco Umbrella.https://dudodiprj2sv7.cloudfront.net/product-logos/40/Lo/5H5225TXL61B.jpegCiscoGreat product and a must have for any organizatioin.2018-04-06T16:28:00.292ZWe currently use Cisco Umbrella as our first line of defense against threats from the internet. It is currently being used across the organization and addresses many problems around current and emerging threats and protects us against the phishing, malware, and ransomware.,Protects the organizations from phishing, malware and ransomware attempts. It does a really good job at it.
Very easy to implement.
The GUI couldn't be easier.
API's available for integration into other products.
The products ability to have visibility into internet activity across all devices regardless of whether they are off the corporate network or not is a huge plus for us.,Support is not always fast enough to address any issues. Also, different tiers of support including ones where you have to purchase a higher tiered plan for phone support.
Takes a little time to configure the product to avoid interference with other web filtering products.
A lot of room for improvement in reporting.,9,Technical support has had fewer calls dealing with malware, phishing attemptsVerified UserCisco Umbrella. OpenDNS.2017-12-28T19:34:37.570ZUsed within remote offices, offsetting the smart filtering into the cloud instead of on-premise. Good hybrid approach with Cisco AMP. Protects from malicious call-backs and real time web-filtering that is policy based.,real time, uses global sensors and data analytical engines (ML/AI)
provides great visibility into outbound traffic and protects DNS based communications
very easy integration and deployment,false positives can be improved (VoIP traffic is getting reported and trapped).
the reporting could be more advanced and needs to support many formats (PDF/XML/etc.),8,websenseVerified UserOne of the best decisions we ever made.2017-03-27T19:57:26.467ZWe made the decision to purchase Cisco Umbrella (when it was OpenDNS) in 2014 and implement it for over 2000 endpoints as an additional protection from malware and phishing. We saw the time our MSP spent on these types of issues plummet, from a few incidents a month to a handful per year. Money extremely well spent. We believed so much in the ROI, we paid for this service ourselves as a cost saving measure. I don't think we'll ever not use this service!,Largely mitigates phishing and malware from compromised websites.
Great web content filter for laptops that leave the office and for smaller clients that may not have any other web content filtering in place.
Simple setup and management of the product.,The biggest room for improvement is the support. It is email only since Cisco bought OpenDNS. We can purchase phone based support at additional cost.
The navigation could be a bit better.
Automated reporting isn't customizable. The built in reports are ok.,10,Saved us lots of technician time dealing w/ Malware and virus issues, I don't think we've had a malware incident this year for example. This was the main reason we bought the product in the first place. We've renewed 2 times because we see the value.
Umbrella helped us reduce the risk of CryptoLocker variants infecting our clients.,SonicWall Web Content Filtering Services and Websense,Datto, Microsoft Office 365,Setup the filtering template and it applies to all of your sub tenants. One stop shopping.,The per client filtering can be a challenge for someone new to the product. Get a good walkthrough from the vendor when you first start using the product and you'll be fine.
Scheduled reporting could be a little better.Todd SwartzmanOpenDNS Web Filtering is amazing! Easy!2017-04-25T18:56:33.225ZOpenDNS Umbrella Web Filtering is being used by HSL to help implement ISO 27001:2013. It helps us meet certain filtering requirements required to pass audit and obtain certification. The IT team primarily implements this across the company and we address any browsing concerns from the CISO office with this product.,Blocks many known websites by default.
Easy to implement.
API available for implementation into other devices, such as a SIEM.,Pages load slowly.
Butts heads with other web filtering products.
No Android support.,10,Productivity of users up.
Users are more aware of appropriate use of their equipment.
IT has a better look at what sites are being accessed and we can better determine business need sites.,Barracuda NG Firewall and Barracuda Web Application Firewall,Barracuda Web Application Firewall, Barracuda NG Firewall, Barracuda Web FilterVerified User
Unspecified
Cisco Umbrella
10 Ratings
