Cisco Unified Communications Manager (Call Manager) Reviews

129 Ratings
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Score 8.7 out of 100

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Feature Scorecard Summary

Hosted PBX (19)
7.9
Multi-level Interactive Voice Response (IVR) (28)
7.0
User templates (36)
8.4
Call reports (35)
6.3
Directory of employee names (36)
8.6
Answering rules (39)
8.6
Call recording (26)
6.9
Call park (35)
8.6
Call screening (33)
6.7
Message alerts (36)
7.1
Video conferencing (27)
7.4
Audio conferencing (37)
8.0
Video screen sharing (14)
7.8
Instant messaging (17)
7.9
Mobile app for iOS (23)
7.8
Mobile app for Android (21)
7.7

What is Cisco Unified Communications Manager (Call Manager)?

Call Manager is a unified call control center from Cisco that supports enterprise collaboration functions across the spectrum of IP telephony, video & web conferencing, and messaging. Features include call forwarding, call back, call transfer, ad hoc conferencing, and call park.

Unified communications
Call Manager can consolidate communications infrastructures and enable individual users and teams to communicate within its interface. The solution features IP telephony, video, unified messaging, instant messaging, and networking. It also has various features to support mobile and remote workers.

Integrations
Cisco Unified (CM) supports industry communications standards, a range of gateways, and an ecosystem of third-party integrations and solutions plus partners.

Security
Cisco Unified (CM) supports the industry authentication, encryption, and communication protocols. It complies with industry certifications, and secures data and communications for customers in financial services, manufacturing, retail, and governments internationally.


Cisco Unified Communications Manager (Call Manager) Integrations

Cisco Unified Communications Manager (Call Manager) Competitors

Cisco Unified Communications Manager (Call Manager) Technical Details

Operating Systems: Unspecified
Mobile Application:No

Frequently Asked Questions

What is Cisco Unified Communications Manager (Call Manager)?

Call Manager is a unified call control center from Cisco that supports enterprise collaboration functions across the spectrum of IP telephony, video & web conferencing, and messaging. Features include call forwarding, call back, call transfer, ad hoc conferencing, and call park.

What are Cisco Unified Communications Manager (Call Manager)'s top competitors?

RingCentral, Microsoft Teams, and Cisco Jabber are common alternatives for Cisco Unified Communications Manager (Call Manager).

What is Cisco Unified Communications Manager (Call Manager)'s best feature?

Reviewers rate Directory of employee names and Answering rules and Call park highest, with a score of 8.6.

Who uses Cisco Unified Communications Manager (Call Manager)?

The most common users of Cisco Unified Communications Manager (Call Manager) are from Enterprises and the Telecommunications industry.