Cisco VoIP PBX
Cisco VoIP PBX
Cisco VoIP PBX also known as Cisco unified communication manager is basically a server, that is used for Cisco endpoint like Cisco IP …
Our organization has satellite offices across the globe and Cisco VoIP PBX is great for connecting staff within those offices, while also …
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Cisco offers VoIP PBX capability.
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Cisco VoIP PBX also known as Cisco unified communication manager is basically a server, that is used for Cisco endpoint like Cisco IP phone, Cisco voice gateway, etc. This PBX helps us to process the call and route the call. We manage [the] Cisco VoIP PBX of one of our client's, [their] PBX [has] lots of functions, like providing conference to Cisco phone, transfer of call, adhoc conference, and lots of other functions. In our organization we help [our] clients when they face any Cisco phone-related issue.
- Handles endpoint properly, like Cisco phone, voice gateway, etc.
- It's scalable, users can be added in [the] future, use [the] internet for calling instead of [a] traditional analog line.
- Good voice quality, easy to use.
- As I have been working on Cisco VoIP PBX [for the] last 6 years, whenever there is any lackness, Cisco corrects [it] by bringing [the] next version of [the] product.
- The only thing I believe can be improved is [the] log structure, while troubleshooting the issue, logs are [a] little cryptic, [they] take [a] little bit more time to go through.
Cisco VoIP PBX would be suitable for [companies that] have multiple [branches], and employees sitting in different [branches] of [the] same company can communicate to each other using Cisco phone over the internet, and this company [doesn't] have to pay any call charges as [the] company's internet is being used for calling purposes. I believe [companies that] are not that big and have [fewer] employees should not use this.
Our organization has satellite offices across the globe and Cisco VoIP PBX is great for connecting staff within those offices, while also keeping employees connected to the larger organization. Since these satellite offices must run more cost-effectively, the built-in IP also reduces internet costs and improves connectivity, which is important.
- Improved internet connectivity which means improved phone service as well.
- Cost efficient, especially for tighter budgets.
- User-friendly and little to no training required.
- There are no outstanding issues with this system to-date.
- Aesthetically speaking, the actual devise could use a sleeker and less "boxy" look.
Smaller organizations, offices in remote locations, and locations were internet service is intermittent or costly would benefit from using Cisco VoIP PBX. The ability to combine the internet and phone service results in improved and consistent connectivity. And the overall expense to outfit a small to medium size office is extremely cost-effective.
Cisco offers online instruction on the use of the VoIP but it has to be sought out. Likely, the do offer additional support but this is managed by our IT department so it is difficult to determine just how accessible Cisco has been regarding the implementation and ongoing support for this product.