Name: Cisco VoIP PBX (discontinued)
Rating: 7 (28 reviews)
Author: Discontinued Products

Help Desk

Web and Video Conferencing

Customer Support

Batch Management Software

Product Lifecycle Management (PLM)

Development

Business Intelligence (BI)

Collaboration

Digital Rights Management (DRM)

Enhanced 911 (E911)

Facility Management

IP PBX

Operational Analytics

Policy Management

Enterprise

Accounting

Invoicing

Nonprofit Accounting

Subscription Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Recognition

Employee Scheduling

HR Management

Payroll

Stock Option Plan Administration

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Application Performance Management (APM)

Archiving

Build Automation

Cloud Cost Management

Cloud Storage

Code Review

Configuration Management Databases

Data Mapping

Density-Optimized Servers

Email Encryption

Firewall Security Management

Fraud Detection

IP Address Management (IPAM)

IT Service Providers

Integration Platform as a Service (iPaaS)

Log Management

Managed DNS

Network Performance Monitoring

Software-Defined WAN

System Monitoring

Web Scraping

WiFi Hotspot

Workload Automation

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Audio Editing

Content Management

Email Deliverability

Email Marketing

Marketing Automation

Online Proofing

Search Engine Marketing (SEM)

Social Media Management

Social Media Marketing

Survey & Forms Building

Web Analytics

Marketing

Job Site Management

Project Management

Waste Management

Writing and Proofreading Tools

Professional Services

Customer Relationship Management (CRM)

Product Configuration

Social Commerce

Sales

Laboratory Information Management

Membership Management

Roofing

Vertical-Specific

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Cisco's VoIP PBX product has reached its end-of-life, and is no longer available for sale.

US & Canada Metered

US & Canada Unlimited

Global Select

Zoom Phone

Direct virtual phone number

Virtual SMS number

Toll-free (800) number

Virtual PBX

Virtual fax number

HotTelecom

Cisco VoIP PBX (discontinued)

A PBX (Private Branch Exchange) is a telephone switching system that manages ingoing and outgoing phone calls for a company's personnel. An IP PBX does this and also switches calls through Voice over IP (VoIP).

Likelihood to Recommend

Usability

Support Rating

Discontinued Products

Avaya OneCloud UCaaS, merged with Avaya UCaaS

Senior Telecommunications Specialist

Cisco VoIP PBX 2022-06-15 13:31:11

Zoom Workplace

Vonage Business Communications

Nextiva Contact Center

RingCentral Contact Center

Google Meet

Sr. BDM, Principal Sales - Cloud, Data & AI, App. Innovation, DevOps & Ent. Tech. Solutions

Cisco VoIP PBX 2022-06-15 12:02:25

Webex Contact Center

Gerente de produto

Cisco VoIP PBX 2022-06-15 11:14:31

Consultant

Cisco VoIP PBX 2021-12-15 01:45:49

NetSuite ERP

Microsoft 365

Avaya UCaaS

Cisco VoIP PBX 2022-06-15 10:56:09

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Next version

No training

Training required

Voice quality

Internet connectivity

Easy to use

Phone service

Voice and video

Cost efficient

Video calling

User friendly

Home

IP PBX Systems

The Cisco VoIP PBX is used across the entire company, from the several headquarters to all the remote sites, either small or big sites. Being in Argentina, the main limitations for the product aren't limitations of the product itself, but limitations related to telecom providers regarding their data link capabilities when using the system for remote branches, but the scope of our use case isn't being limited by those conditions, workarounds are being implemented.

Local routing on remote branches
Telephony features flexibility
Different endpoint alternatives for all use cases
Real integration with other systems or platforms

The cost can always improve, it's a very expensive toy
Information availability should be more correctly ordered to avoid the need of personal consultation
Some of the traditional telephony system's features aren't quite similar. Before COVID, I would have mentioned this emphasizing and detailing more regarding those features, but now the game has changed, and so has the use of these telephony systems

Deployment flexibility
Network equipment compatibility
Easy integration with different platforms

Can't provide the loved hard numbers regarding the ROI, but the flexibility from the business point of view regarding a rapid implementation of a new branch or even a headquarter, is a benefit that any solid company should aspire to have these days, and there aren't many options with these capabilities out there.

A great solution for Inbound, Outbound call management &amp; communication if deployed correctly. The solution does exactly the job it is designed for. It should be deployed by a Cisco authorized partner. The drawback is that it is costly &amp; much more advanced cloud telephony &amp; collaboration solutions are now available in the market which are much more cost-effective &amp; efficient.

Call management.
Internal Voice communication.
Multi- Channel voice call availability.

High cost.
Cumbersome to implement.
Technology is getting old, newer solutions are much more effective & offer better value.

Sales enquiries increased by 20%.
Revenue increased by 35%.

RingCentral Contact Center, Nextiva VoIP Call Center and Vonage Business Communications

I started working with Cisco PBX in mid-2018, I started a new journey starting to get certified on Cisco Broadworks when the company I work for bought this platform. We work selling licenses to several companies because our scenario meets the demand of multi-tenant. The company had tried other open-source platforms, but we didn't have a satisfying experience. Now we have around 50,000 users on our Cisco PBX.

Compatibility with phones from other manufacturers.

Multi-tenant.
Scalability
Can be installed in the cloud.

Good support.
Low compatibility with other manufacturers.

Cisco VoIP PBX is also known as Cisco unified communication manager is basically a server, that is used for Cisco endpoint like Cisco IP phone, Cisco voice gateway, etc. This PBX helps us to process the call and route the call. We manage the Cisco VoIP PBX of one of our clients, their PBX has lots of functions, like providing conference to Cisco phone, transfer of call, Adhoc conference, and lots of other functions. In our organization, we help our clients when they face any Cisco phone-related issue.

Handles endpoint properly, like Cisco phone, voice gateway, etc.
It's scalable, users can be added in the future, use the internet for calling instead of a traditional analog line.
Good voice quality, easy to use.

As I have been working on Cisco VoIP PBX for the last 6 years, whenever there is any slackness, Cisco corrects it by bringing the next version of the product.
The only thing I believe can be improved is the log structure, while troubleshooting the issue, logs are a little cryptic, they take a little bit more time to go through.

It's scalable.
Third party devices can be integrated with it.
Internal calling without paying call changes.

Positive impact is users are happy with service provided by Cisco VoIP PBX.
End-users are happy by using multiple functions like conferencing, transferring, call park, etc.

Cisco VoIP PBX is in charge of all our SIP and TDM communications providing internal users with voice and video communications capabilities, not only in the company but also when we are remote or commuting. The solution allows me to use my desk phone for voice and video calls, and my softphone client lets me use these resources wherever I go.

Place audio calls with very good audio quality.
Make internal video calls with exceptional audio and video qualities.
Integrates my extension with Microsoft teams so I can call anyone in the company direct from my directory.

Consolidate their collaboration application in a single client.
Make easy to get reports on calls, made or received.

Reliable
Very good audio and video calls quality.
Integration with MSFT Teams.

Positive: Reliable and Stable solution.
Positive: Quality of our communications has improved.
Negative: Endpoints are expensive if you need to growth your installed base.

Grandstream UCM series IP PBXs and Avaya Cloud Office

Microsoft Teams, NetSuite ERP, Microsoft 365

Place, answer, redirect or transfer a voice call.
Place, put on hold, pause and resume a video call.
Search and start a chat or instant message with coleague.

Extension mobilty with lock codes activation
Dial plan could be somehow cumbersome if not planned accordingly

Cisco VoIP PBX (discontinued)

Overview

What is Cisco VoIP PBX (discontinued)?