Webex App

Score8.5 out of 10

1,728 Reviews and Ratings

What is Webex App?

The Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work.

Categories & Use Cases

Chat
Instant messaging tool allows users to communicate with select other users in real-time threads.
Category average: 9
Integrates with Outlook
Integrates with Microsoft Outlook to tie in email threads.
Category average: 8.8
Scheduling
Scheduling capabilities allow users to set schedules on tasks, and create timelines and milestones.
Category average: 8.1

Gantt Charts
Gantt charts are charts that show tasks or events along the y-axis displayed against time along the x-axis.
Category average: 7.4
Integrates with Google Drive
Integrates with Google's cloud storage platform, Google Drive.
Category average: 7.1
Integrates with Gmail and Google Hangouts
Integrates with Gmail and Google Hangouts.
Category average: 6.2

#1 most frequent

Professional, Scientific, and Technical Services

17.5%

19,342 installations of 110,303

“Cisco collaboration products are my favorite for all business scenarios, such as interaction with colleagues who are far from the company or in different departments. Customers also ask me for a faster way of communication, and I offer them communication through Webex and they gladly accept.”
— Strategic Partnerships Development Manager, EPAM Systems (10,001+ employees)

#2 most frequent

Information

6.8%

7,535 installations of 110,303

“Webex is being used by the entire organization, as it is very easy to use and a very useful tool in times of pandemic and social distancing. We can have a meeting with different providers without the need to all be present in a room, and thus maintain a healthy distance.”
— Applications Engineer, Megacable (5001-10,000 employees)

#3 most frequent

Manufacturing

6.6%

7,320 installations of 110,303

“It is used by the company as a tool to message other colleagues, do instant video calls or screen sharing and share files.”
— Dy. Manager-Marketing & Commercial, Bharat Heavy Electricals Limited (10,001+ employees)

Flemming Ortvald View profile

Senior Consultant, Cisco UC in Professional Services at TDC NetDesign (201-500 employees employees)

Use Cases and Deployment Scope

We routinely utilize Webex (Teams) for both group, department and company wide collaboration. Also a great tool for customer interaction. The ability to share screen and files are a great enabler in everyday interactions. The ease of inviting non-organization participants are a huge bonus.

Pros

interaction
screen share
voice and video

Cons

virtual background cpu demands

Return on Investment

facilitate quick interactions with both internal and external parties
see who are available

Alternatives Considered

Microsoft Teams

Other Software Used

Microsoft Teams, Microsoft Office 2016 (discontinued)

Usability

Tim Roberts View profile

IT Network Coordinator in Information Technology at Environmental Products & Services of Vermont (201-500 employees employees)

Use Cases and Deployment Scope

It started as a single branch that has now been added to more and more, helps integrate them all together, adds more functionality with the collaboration tools, messaging, screen sharing, etc, yet also saving on total cost for the whole company. The fact that most of the exact same functions that work in the mobile app mirror the desktop phone and desktop application.

Pros

Collaboration
Messaging
Cost savings

Cons

Advertisement
Provide Webex Teams 2.0 to 1.0 users.
Provide training for end users as the app updates and adds features.

Return on Investment

Massive ROI compared to legacy PBX.
Added functionality but still lowered cost.
Pushback from business who are not used to collaboration tools.

Alternatives Considered

Zoom, GoToMeeting, Intermedia AnyMeeting Pro and Microsoft Teams

Other Software Used

Splashtop, Microsoft 365

Vaibhav Madaan

Flutter Developer in Engineering at Yoctel (11-50 employees employees)

Use Cases and Deployment Scope

We use Webex for online conferences and team meetings.. We also do webinars using Webex apps and also to conduct interviews. Webex Apps provides permanent links that can be reused and repurposed for a different meeting or seminar

Pros

Video conferences
load handeling
host handling

Cons

The desktop app

Return on Investment

increase in communication
a little heavy on the budget initially

Alternatives Considered

Zoom Events & Webinars

Other Software Used

Gemini, ChatGPT, Zoom Workplace

Yanko Bahchevanov

Head of Sales in Sales at Kontrax (201-500 employees employees)

Use Cases and Deployment Scope

We're using Webex App for collaboration, which help us to be more efficient.

Pros

It has a vast possibilities of integration with other solutions.

Cons

We don't have such

Return on Investment

It's really positive. It help us and our customer to grow better and to do our job more efficient.

Alejandro Pineda

IT Planning in Information Technology at Tigo (1001-5000 employees employees)

Use Cases and Deployment Scope

Webex App is used in the company as the main communication tool with vendors and partners. We create several groups as supports with the maintenance partners in which is reporting events and in cases is needed schedule meeting. Also, is used to be the way to communicate the sales team with clients. Internally also is used to schedule meeting with external persons or demonstration meetings.

Pros

Excellent video quality
Excellent integration with Microsoft products
Great capabilities and integration with IA

Cons

License cost
Include more function in a single module and not have to buy a new one

Return on Investment

Chanel of communication with externals of the company
Great reliability
Great Support

Other Software Used

Microsoft Teams, WhatsApp Business, Google Meet

Zoom Workplace

Slack

Microsoft Teams

Webex App

What is Webex App?

Categories & Use Cases

Key Features

Top Performing Features

Chat

Integrates with Outlook

Scheduling

Areas for Improvement

Gantt Charts

Integrates with Google Drive

Integrates with Gmail and Google Hangouts

Most Frequent Users

Professional, Scientific, and Technical Services

Information

Manufacturing

Reviews

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Alternatives Considered

Other Software Used

Usability

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Alternatives Considered

Other Software Used

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Alternatives Considered

Other Software Used

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Other Software Used

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