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WebEx Teams is the Best Business Collaboration Platform Around.WebEx Teams was purchased to be used as a company-wide collaboration platform. We are still in the beginning of our roll out to users and groups. We currently have around 230 users on WebEx Teams across 6 or so departments. Our goal with WebEx teams is to provide an easier way for our departments to communicate across regions both internally and externally.,WebEx Teams provides an easy to use platform for users to quickly start communicating. The search option is easy to use to find other employees and start a quick one on one chat. Setting up Teams and Spaces is easy and allow the end users to control access. IT does not need to be involved . Starting a group chat is a simple as click a couple of buttons. From there you can easily start a group call and share screens,WebEx Teams need better integration in to Active Directory so that AD groups can be created to automate WebEx Teams and membership. The WebEx Control Hub that is used to manage users and setting for WebEx Teams need to be updated. The UI is a bit clunky and navigation is mediocre at best. WebEx Teams needs to add the ability for admins of the Control Hub to see all teams and spaces and also be moderators of all teams and spaces.,9,WebEx Teams has made a positive improvement on our internal to external communication. Employees and quickly and easily send messages, files or video calls.,Skype for BusinessCisco Spark vs. Cisco JabberCisco Spark is currently available to all employees across the whole organization. Although it is not used by every group it serves to connect the entire company through instant messaging. It is also connected with Outlook and other products so that it is easy to connect with other individuals. Sometimes, you just need a quick way to connect with someone in a less formal way than an e-mail. Cisco Spark is a solution to that need.,The interface is sleek and modern looking. Great looking icons and typography. It's connected to Microsoft Outlook, so from an email you can opt to message an individual. Or it's connected to your Cisco Phone so when there's an incoming call, you can actually answer on Cisco Spark on your computer. There are groups or "spaces" you can create for your teams or friends.,There aren't options when it comes to customizing the interface. I wish I could adjust the font or I wish there were options to make the entire window more compact. With the profile picture and the large font, the whole interface seems bulky. It can be confusing to use. When I message an individual, it creates a space. Is everything a space even if it's between just you and another individual? Cisco Jabber had this option of minimizing the window to a small tab that attached to the top end of your monitor. It was a neat feature and I wish Spark has this as well.,5,Because it hasn't been the most user-friendly product, not everyone in the company has switched over from Jabber. Thus, there is a disconnect in who is using this product although it's available to everyone. It's great to have it in a team and to quickly send an update or question to a group without overflowing their Outlook inbox.,Jabber,TValue, Adobe Acrobat DC
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Cisco WebEx Teams (formerly Cisco Spark)
9 Ratings
Score 7.6 out of 101
TRScore

Cisco WebEx Teams Reviews

Cisco WebEx Teams
9 Ratings
Score 7.6 out of 101
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Brian Munn profile photo
July 17, 2018

Cisco WebEx Teams Review: "WebEx Teams is the Best Business Collaboration Platform Around."

Score 9 out of 10
Vetted Review
Verified User
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WebEx Teams was purchased to be used as a company-wide collaboration platform. We are still in the beginning of our roll out to users and groups. We currently have around 230 users on WebEx Teams across 6 or so departments. Our goal with WebEx teams is to provide an easier way for our departments to communicate across regions both internally and externally.
  • WebEx Teams provides an easy to use platform for users to quickly start communicating. The search option is easy to use to find other employees and start a quick one on one chat.
  • Setting up Teams and Spaces is easy and allow the end users to control access. IT does not need to be involved .
  • Starting a group chat is a simple as click a couple of buttons. From there you can easily start a group call and share screens
  • WebEx Teams need better integration in to Active Directory so that AD groups can be created to automate WebEx Teams and membership.
  • The WebEx Control Hub that is used to manage users and setting for WebEx Teams need to be updated. The UI is a bit clunky and navigation is mediocre at best.
  • WebEx Teams needs to add the ability for admins of the Control Hub to see all teams and spaces and also be moderators of all teams and spaces.
WebEx Teams is very well suited for any organization that is geographically spread and is looking for better communication. Some features do rely on Cisco Unified Communications Manager so please take this into consideration. User adoption is always the biggest hurdle but with proper planning the roll out could be smooth and users will wonder why they have not been using this forever.
Read Brian Munn's full review
Jeffrey Suk profile photo
April 26, 2018

Cisco WebEx Teams Review: "Cisco Spark vs. Cisco Jabber"

Score 5 out of 10
Vetted Review
Verified User
Review Source
Cisco Spark is currently available to all employees across the whole organization. Although it is not used by every group it serves to connect the entire company through instant messaging. It is also connected with Outlook and other products so that it is easy to connect with other individuals. Sometimes, you just need a quick way to connect with someone in a less formal way than an e-mail. Cisco Spark is a solution to that need.
  • The interface is sleek and modern looking. Great looking icons and typography.
  • It's connected to Microsoft Outlook, so from an email you can opt to message an individual. Or it's connected to your Cisco Phone so when there's an incoming call, you can actually answer on Cisco Spark on your computer.
  • There are groups or "spaces" you can create for your teams or friends.
  • There aren't options when it comes to customizing the interface. I wish I could adjust the font or I wish there were options to make the entire window more compact. With the profile picture and the large font, the whole interface seems bulky.
  • It can be confusing to use. When I message an individual, it creates a space. Is everything a space even if it's between just you and another individual?
  • Cisco Jabber had this option of minimizing the window to a small tab that attached to the top end of your monitor. It was a neat feature and I wish Spark has this as well.
It is definitely an option for instant messaging within a company. However, I feel like Cisco Jabber was well thought out and had all the options that I needed, and Cisco Spark is not there yet. I wish there would be an update to add all the features that Jabber had at the very least. Cisco Spark is best suited if your company uses other Cisco products, and also Microsoft Outlook.
Read Jeffrey Suk's full review

Cisco WebEx Teams Scorecard Summary

About Cisco WebEx Teams

Cisco WebEx Teams (formerly Cisco Spark) is cloud-based video conferencing system providing collaboration tools enabling teams to create, meet, message, call, care, whiteboard, share, regardless of geographical location.
Categories:  Video Conferencing

Cisco WebEx Teams Technical Details

Operating Systems: Unspecified
Mobile Application:No