Overview
What is Cision Communications Cloud?
CIsion Communications Cloud is used for identifying key media and influencers, connecting with audiences, monitoring traditional and social media, and analyzing outcomes.
Couldn't be happier!
One of the better media monitoring products in the marketplace
Cision Communications Cloud Keeps Skies Sunny
The best media database software there is, but room for improvement in other offerings
Easy to use, and has what we need!
PR Simplicity with Great Reach!
[In my opinion,] Cision is becoming too expensive compared to competitors.
Cision Communications Cloud is great, but needs better podcast information.
Cision Communications Cloud: Perfect for Start-up Visibility
Cision Communications Cloud makes it easy to connect with journalists nationwide!
Media Release Made Easy!
More effective, centralized and streamlined communications.
Cision Communications Cloud: An Easy-To-Use and Helpful Solution for PR Measurement
Cision Communications Cloud is the Right Choice
Cision Communications Cloud Review
Awards
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Reviewer Pros & Cons
Pricing
What is Cision Communications Cloud?
CIsion Communications Cloud is used for identifying key media and influencers, connecting with audiences, monitoring traditional and social media, and analyzing outcomes.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
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- Competitors
- Tech Details
- FAQs
What is Cision Communications Cloud?
Cision Communications Cloud® empowers communicators with tools that help them reach the right audiences, deliver impactful results across traditional, digital and social media, and track a brand in one integrated solution. Automated analysis helps users report and translate campaigns into insights.
Cision Communications Cloud Features
- Supported: Media Monitoring and Analytics
- Supported: Media Relationship Management
- Supported: Social Listening
Cision Communications Cloud Screenshots
Cision Communications Cloud Videos
Cision Communications Cloud Competitors
Cision Communications Cloud Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Unspecified |
Mobile Application | No |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(468)Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
Users have found this product to be incredibly versatile, with a range of use cases that cater to their specific needs. Customers have praised its ability to streamline communication within teams, making it easier for members to collaborate and share information. Reviewers have also noted its effectiveness in project management, with the product providing a centralized platform for planning, tracking progress, and assigning tasks. Additionally, users have found value in its functionality for customer relationship management, allowing them to keep track of interactions and effectively manage their customer base. Overall, the product has proven to be a valuable tool for enhancing productivity and improving efficiency across various industries and professional environments.
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Easy-to-use and Intuitive User Interface: Users have found the user interface of Cision PR Software to be easy-to-use, intuitive, and not overwhelming. They appreciate the well-designed and user-friendly interface of Cision Communications Cloud.
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Exceptional Reporting Capabilities: Users highly praise the exceptional reporting capabilities of Cision Communications Cloud. They find the platform's reporting features to be interactive, detailed, and customizable. Many users value how these reports help them quantify the impact of media on their business and gain insights into trends. Additionally, users appreciate the media tracking capability of Cision as it aids in measuring PR results.
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Effective Search Functionality: Users find the search function in Cision to be helpful and excellent for quickly obtaining high-level information or metrics about a publication. The detailed database of contacts in Cision is also highly valued by users who find it useful for identifying reporters and influencers. Moreover, they highlight that the new edition of the media building interface is easy to use.
User Interface: Many users have found the user interface to be confusing, clunky, and not intuitive, making tasks difficult and cumbersome to navigate. These issues have been mentioned by multiple reviewers.
Search Tools: Some users have experienced issues with the search tools, which sometimes fail to pick up all the coverage or include irrelevant content, requiring additional clean-up work. This has been a common frustration among users.
Customer Service: Users have expressed frustration with the customer service/account team, stating that it takes repeated requests to get an answer from them. Multiple users have mentioned difficulties in getting timely responses from customer service representatives.
Users recommend entering into a trial or limited agreement first to test the software's suitability for the company. They suggest leveraging the support team for training and assistance with any questions. Users highly recommend Cision for its usefulness in public relations and media relations, as it is considered the most comprehensive media list monitoring software available, providing accurate and up-to-date contact information. Overall, Cision is recommended for organizations that require up-to-date media contact information and extensive news coverage, and it can benefit organizations in various capacities. Users advise contacting a representative to receive a thorough explanation of the features and functionalities of Cision. They find Cision very useful for PR purposes and suggest setting aside time to onboard oneself with all the features and functionalities of the platform. Users also suggest comparing Cision against other similar platforms and considering the level of support needed. In summary, users believe Cision is the industry standard and a reliable software option.
Attribute Ratings
- 7Likelihood to Renew17 ratings
- 9.1Availability2 ratings
- 9.1Performance2 ratings
- 7Usability53 ratings
- 9Support Rating192 ratings
- 8Online Training3 ratings
- 10Implementation Rating3 ratings
- 7.3Product Scalability1 rating
- 9.1Vendor pre-sale1 rating
- 9.1Vendor post-sale1 rating
- 7.2Cision Communications Cloud User Experience10 ratings
Reviews
(1-25 of 101)Couldn't be happier!
- Simplified our internal communications process
- Allows us to reach our members when needed
- I can't really answer this as I am fairly new to the company.
- My guess would be it has helped people see the overall sentiment for stories and helped the organization to better manage issues
Cision Communications Cloud Keeps Skies Sunny
- Cision saves time pitching media with accurate contact information
- They have packages for press releases if you use those frequently
- The press release packages are used or lose for a year so could work negatively if you don't use them up
The best media database software there is, but room for improvement in other offerings
- There is a clear positive ROI with Cision, given its capabilities within the media research category. We've tested offerings from competitive companies and none compare.
- We did pay for Cision's media monitoring and reporting suite for a short time, but we found alternatives that better suited our needs.
Easy to use, and has what we need!
- Increased efficiency
PR Simplicity with Great Reach!
- Positive inbound lead generation - Customers are learning about our game-changing IP development and products through reputable news sources because of Cision Communications Cloud. This has [led] to both ROI and an expanded belief in our capabilities.
- Unfortunately, after many years, we will not be renewing our contract due to the high cost.
- [I feel] other media platforms are offering similar solutions at much lower price points.
- We wouldn't be able to function as a PR firm without this sort of database.
Cision Communications Cloud: Perfect for Start-up Visibility
- Although not inexpensive for an emerging start-up, we have been subscribing for over three years now and have always seen a good ROI.
- It's improved our ability to track media placements, which helped determine the effectiveness of our outreach and allowed us to more easily show off the placements we earned.
- It's critical for directly connecting with journalists to whom your releases are most relevant.
- It makes the process of sending releases to a large group of people simple and fast.
Media Release Made Easy!
- It [has] allowed our news to be more visible to investors [who] are not necessarily connected to our business.
- [It has provided] an organized approach towards press release distribution.
- [It] makes sure [to leave] a global, consolidated company to do the heavy lifting.
More effective, centralized and streamlined communications.
- Career Development - Cision has created a more well rounded employee out of me. I have been shown opportunity through Cision that I have not had before.
- Cision has provided my organization with a centralized location for all our external communications needs accessible anywhere
- Cision offers an easy to navigate platform that provides the user with access regardless as to where they are located
- Efficiency: Allows teams to save hours (and therefore $) that would otherwise be spent on manual tasks
- Collaboration with Client: Easy and helpful reporting that can be flipped over to client team for their internal uses
Cision Communications Cloud is the Right Choice
- Cision Communications Cloud is great for research, trends and SEO to help generate new business and keep current clients
- PRWeb lost several partners in the past year including Business Journals so the syndicated numbers we were able to show in 2018/2019 compared to 2019/2020 is lower. The partners they were replaced with are not as large.
- As a small business, you get lost among the big players.
Cision Communications Cloud Review
- Provide measurables on media mentions to my boss and leadership
- Streamlines media mentions & distribution -- allows me to focus on other tasks
Save time with Cision
- Help with monitoring coverage
- Save time on implementation
Cision Review
- Estimated publicity value.
- Estimated reach.
- Reached unknown publications.
So far so good!
- Our press release distributed through Cision Communications Cloud was picked up by around 15 small sources; however, we haven't seen a clear increase in sales or traffic due to that. ROI hasn't been clear up to this point.
Cision: still the most robust platform available
- We are a small team of two, so Cision has been a great tool to help us extend our reach, in terms of finding new outlets we can reach.
- TrendKite's media monitoring services provide a great tool on tracking what our client's competitors are doing.
Great Product for Building Media & Influencer Relationships!
- Increased our brand awareness in hard to reach markets.
- Led to multiple press placements and interview requests.
- Saved time and effort in seeking out media outlets/influencers on own.
Too Pricey, well suited for startups or smaller companies
- PR has had more success using other platforms.
Great package, functionality and results
- Helped increase product awareness.
- Increased brand strength and awareness.
- Better SEO results and page authority.
Pretty good product
- We are able to give a pretty clear insight into the PR efforts that we are doing.
- We can understand the kind of publications that are most interested in our stories.
Great platform!
- Helps our corporate communication
- Makes the public relations aspect seamless
- Positive impact
Building better media lists
- It seems as though media pickups have overall been down this year, perhaps related to the COVID-19 pandemic.
- Cision Communications Cloud has enabled us to develop numerous localized media lists for press releases, especially on grant recipients. These localized press releases have generated the best pickups that go beyond our KPIs (key performance indicators).
- The ability to save media lists provide a great starting point for developing future lists. The "talking about" helps to see what media contacts are talking about, and whether they might potentially be interested in our news release.