Cision Communications Cloud

Cision Communications Cloud

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Score 8.5 out of 100
Top Rated
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Cision Communications Cloud

Overview

Recent Reviews

PR Simplicity with Great Reach!

9 out of 10
December 05, 2021
We use Cision Communications Cloud for our company's press releases to reach a broad audience. We are a quickly growing small business and …
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Save time with Cision

8 out of 10
May 19, 2021
I use Cision Communications Cloud in the communications department to research media contacts, distribute press releases and media …
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Reviewer Sentiment

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Awards

TrustRadius Award Top Rated 2022
TrustRadius Award Top Rated 2021
TrustRadius Best of Award, Best Of Customer Support 2021

Reviewer Pros & Cons

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Pricing

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What is Cision Communications Cloud?

CIsion Communications Cloud is used for identifying key media and influencers, connecting with audiences, monitoring traditional and social media, and analyzing outcomes.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Alternatives Pricing

What is Muck Rack?

Muck Rack is a public relations offering from Sawhorse Media.

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Features Scorecard

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Product Details

What is Cision Communications Cloud?

MEDIA MONITORING

Understand a company and brand’s reputation with a complete collection of global online news, blogs, social, print and broadcast channels.​​

RELATIONSHIP MANAGEMENT

Cision Connect is a media and social influencer database offered to improve users' outreach, help build better relationships, and secure more coverage.​

AUDIENCES & ATTRIBUTION

Understand earned audiences, connect PR to the bottom line, and retarget earned media audiences with subsequent marketing efforts.​

ANALYSIS & REPORTING

Visualize media coverage and build the story around data – tying it back to business results – with analytics.​

Cision Communications Cloud Competitors

Cision Communications Cloud Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

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Frequently Asked Questions

What is Cision Communications Cloud?

CIsion Communications Cloud is used for identifying key media and influencers, connecting with audiences, monitoring traditional and social media, and analyzing outcomes.

What is Cision Communications Cloud's best feature?

Reviewers rate Implementation Rating highest, with a score of 10.

Who uses Cision Communications Cloud?

The most common users of Cision Communications Cloud are from Mid-sized Companies (51-1,000 employees) and the Public Relations & Communications industry.

Reviews

(1-25 of 53)
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September 09, 2020

Improvements Could Be Made

Score 5 out of 10
Vetted Review
Verified User
Review Source
I give it a 5 because while the website is very easy to navigate, I have so many issues with the search function. I can type something in that is one letter off, and no results will come up. You must type something in to perfection to get results - I think the results should cast a wider net so it's easier to find what you're looking for.
Roland Alonzi | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
It's a relatively inexpensive (compared to Cision pre-TrendKite, Meltwater and other measurement platforms) and easy to use solution.

*This review was written before Cision acquired TrendKite. TrendKite is now part of Cision Communications Cloud.
Score 10 out of 10
Vetted Review
Verified User
Review Source
I am not a frequent user of the tool, but serve more in a support role from an implementation perspective. In this role, I had an opportunity to use the tool. I found the tool is not intuitive compared to other solutions that I have implemented. I did have to engage a Cision / TrendKite representative for a walk-through to be able to navigate the tool
Kevin Allen | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
The flexibility and customization of Cision Communications Cloud (TrendKite)* is among its most important features. Changing the dashboards, using keywords in the saved searches to pull out the best stories and the integration with marketing automation tools gives me confidence that I will able to continue using this tool well into the future. The future implementation and integration of the media contact database will complete the suite, making list management and email marketing programs much smoother.

*This review was written before Cision acquired TrendKite. TrendKite is now part of Cision Communications Cloud.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Cision's (TrendKite's)* usability is outstanding and unlike anything I've seen in the industry. A lot of thought was put into that dashboard before they rolled it out to PR professionals. The only feature that doesn't work for me is the 'chat' button in Firefox (so I just use Safari). In Cision Communications Cloud, the widget set up is brilliant - you don't have to go poring through layers of pages and interfaces. Each client has one simple dashboard, and you simply adjust and curate that dashboard for that particular clients needs - which we know can be very different client to client. Excellent.

*This review was written before Cision acquired TrendKite. TrendKite is now part of Cision Communications Cloud.
Michele Pfannenstiel | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
The interface is easy. The search functioning is easy. It's easy to edit reports and when needed the customer service reps are always around. The Boolean searching isn't always intuitive and the examples in the Boolean pdf don't always port well into the actual searches. But, that said, it's easy to change things if needed.

*This review was written before Cision acquired TrendKite. TrendKite is now part of Cision Communications Cloud.
Daniel M. O'Brien | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Overall, Cision Communications Cloud (TrendKite) is easy to use, but the time involved setting up detailed boolean searches could be improved.

*This review was written before Cision acquired TrendKite. TrendKite is now part of Cision Communications Cloud.
Score 7 out of 10
Vetted Review
Verified User
Review Source
UI is very nice and options to easily share data are great. It's what's keeping us as a client for now...

*This review was written before Cision acquired TrendKite. TrendKite is now part of Cision Communications Cloud.
Score 5 out of 10
Vetted Review
Verified User
Review Source
Cision Communications Cloud is very easy to use. If you get some training on how to use the boolean search, as well as some tricks from customer support, you're good to go. It's very intuitive and user-friendly.
Score 10 out of 10
Vetted Review
Verified User
Review Source
It gives us a lot of information in a very easy manner. The dashboards lay out the info so that you can see it quickly and easily but allows you to look closer if needed. The customer service is also outstanding. If we ever have an issues or don't know how to do something, Cision staff is always there to help. They are quick and courteous!
July 29, 2016

Happy and Hopeful

Score 7 out of 10
Vetted Review
Verified User
Review Source
Cision Communications Cloud is very user friendly and the staff is extremely helpful if you ever run into any problems.