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Citrix DaaS

Citrix DaaS
Formerly Citrix Virtual Apps and Desktops / XenDesktop & XenApp

Overview

What is Citrix DaaS?

Citrix DaaS (formerly Citrix Virtual Apps and Desktops, or XenDesktop) is a virtual desktop infrastructure (VDI) and application virtualization solution from Citrix.

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Recent Reviews

TrustRadius Insights

Citrix Virtual Apps and Desktops, previously known as XenApp and XenDesktop, have been widely adopted by organizations for a variety of …
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Honest Review

10 out of 10
July 12, 2022
Incentivized
We use Citrix as our preferred VDI solution to provide managed desktop to end users. With CItrix you get a complete siolution from Citrix …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Virtual Apps

$375

Cloud

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Service continuity support for Android devices

YouTube

Service continuity support for browsers (Workspace for Web)

YouTube

Instructional Demo - Steps to cloud migration

YouTube
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Product Details

What is Citrix DaaS?

To meet the needs of an increasingly flexible workforce, organizations are turning to desktop as aservice (DaaS) and VDI solutions to provide high-performing, adaptive workspaces. Citrix DaaS modernizes IT with a secure cloud solution to quickly deliver apps or desktops from any cloud or datacenter worldwide.

With Citrix DaaS, IT can seamlessly deploy and manage hybrid work environments to increase business agility and deliver an enhanced user experience at scale. Built-in Citrix high-definition HDX technologies increase productivity, providing real-time network and performance optimization for even the most demanding 3D, voice, or video applications. Enhanced security and policy controls protect sensitive data to securely deliver vital resources anywhere to any device.

Citrix DaaS Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Citrix DaaS (formerly Citrix Virtual Apps and Desktops, or XenDesktop) is a virtual desktop infrastructure (VDI) and application virtualization solution from Citrix.

V2 Cloud, VMware Horizon, and Amazon WorkSpaces are common alternatives for Citrix DaaS.

Reviewers rate Implementation Rating highest, with a score of 9.

The most common users of Citrix DaaS are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(154)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Citrix Virtual Apps and Desktops, previously known as XenApp and XenDesktop, have been widely adopted by organizations for a variety of use cases. Users have found that this software provides seamless access to virtualized desktops and applications across multiple satellite locations, enabling teams to work collaboratively and efficiently. It has also been deployed in data centers, supporting various clients and applications including published desktops and development applications.

One of the key benefits of Citrix Virtual Apps and Desktops is its ability to facilitate remote work. Many organizations have relied on this software to provide their employees with secure access to desktops and applications from anywhere, ensuring business continuity even in challenging circumstances such as during the Covid-19 pandemic. Call center agents, testing teams, and general remote workers have leveraged this solution to maintain a strong security posture while enjoying a good user experience. Contractors, consultants, and remote workers have also found secure remote access through Citrix Virtual Apps valuable for their specific needs.

Another noteworthy use case of Citrix Virtual Apps and Desktops is its ability to provide remote desktop access to applications and servers, reducing infrastructure costs and eliminating the need for a dedicated data center. By giving users the flexibility to connect to business applications, utilities, and production servers remotely, the software streamlines IT operations while cutting down on maintenance efforts. Moreover, it has proven beneficial for organizations handling sensitive data or those seeking to provide offshore developers with secure access to internal company resources.

Overall, Citrix Virtual Apps and Desktops have addressed the diverse needs of businesses across industries. From ensuring seamless collaboration between distributed teams to enabling secure remote access to critical resources, this software has become an integral part of many organizations' IT infrastructure. Its ability to provide fast connections, improve efficiency, reduce costs, and enhance productivity has made it a preferred solution for various use cases within enterprises globally.

Attribute Ratings

Reviews

(1-8 of 8)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
When you finally get to support, it is usually fairly good and consistent, but Citrix Virtual Apps and Desktops (formerly XenDesktop) does make it hard and time-intensive to get to someone who can help. With that said their only KB's are quite good and many times you can solve issues by looking stuff up yourself vs. fighting to get a competent support rep on the phone,
December 27, 2019

High Quality VDI Solution

Score 10 out of 10
Vetted Review
Verified User
Incentivized
The support is great when you get an engineer that knows what they are doing but getting that individual sometimes takes a while. Overall, they are professional and polite and competent in their knowledge. Sometimes the cases are open for an extended period of time which becomes very frustrating when dealing with critical issues.
November 26, 2019

Citrix review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
The only complaint I have with Citrix Virtual Apps and Desktops support is the chief complaint about all most all support - it's based overseas, and the techs, while very knowledgeable, are tough to understand. I'm the type that doesn't just want the issue fixed, and I want to know what happened, how to fix it, and why it broke. Sometimes this extra information is hard to get. Otherwise, the support is excellent, reasonably quick to respond at any hour, and quickly fixes the issue.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Support is very knowledgeable, but the time for support to arrive can be a bit slow. It also comes with engineers who do not have English as a first language and can become hard to understand.
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