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NetScaler Gateway

NetScaler Gateway
Formerly Citrix Gateway

Overview

What is NetScaler Gateway?

NetScaler Gateway (formerly Citrix Gateway) is an access gateway with SSL VPN solution, providing single sign-on (SSO) and authentication for remote end users of network assets.

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Recent Reviews

TrustRadius Insights

Citrix Netscaler Gateway has become an essential tool for organizations across various industries, serving as a secure platform for …
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A Great Experience

10 out of 10
May 03, 2022
We use Citrix as one of our main tools to book hotel reservations, check our metrics, and a lot more. It is a very convenient, useful, and …
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Honest Review

9 out of 10
May 02, 2022
Incentivized
Citrix Gateway is one of our main tool. It allows us to open applications that we mainly use for work purposes. It provides a server …
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Gets the job done!

8 out of 10
February 02, 2018
Incentivized
I use it to access my client's environment. It is used across the client's organization for employees to access the environment remotely.
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Pricing

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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://store.citrix.com/?s=citrix%20ga…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $995 per month
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Product Demos

New Citrix Gateway & LDAP features in 12.1.

YouTube
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Product Details

What is NetScaler Gateway?

NetScaler Gateway (formerly Citrix Gateway) is an access gateway with SSL VPN solution, providing single sign-on (SSO) and authentication for remote end users of network assets.

NetScaler Gateway Videos

Citrix NetScaler Unified Gateway Overview
In this video, the TrustRadius team goes over some of the best VPN providers out there - including Citrix Gateway - and how they stack up against each other.
In this video we're going to talk about some of the top access gateway tools you should be using to keep your network protected, including Citrix Gateway.

NetScaler Gateway Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

NetScaler Gateway (formerly Citrix Gateway) is an access gateway with SSL VPN solution, providing single sign-on (SSO) and authentication for remote end users of network assets.

NetScaler Gateway starts at $995.

Reviewers rate Support Rating highest, with a score of 8.

The most common users of NetScaler Gateway are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(62)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Citrix Netscaler Gateway has become an essential tool for organizations across various industries, serving as a secure platform for external access to virtualized applications. Users have found the software invaluable in addressing the business problem of security, providing an additional layer of protection against external threats. With the ability to serve as a VPN client and extranet client, Citrix Netscaler Gateway empowers remote work, enabling users to maintain productivity from anywhere. It is frequently used to facilitate remote desktop access, allowing individuals to work off their office desktops using any device, enhancing availability and user experience.

The software also plays a critical role in healthcare environments by providing secure and balanced access to main healthcare applications and virtualized machines. This ensures that sensitive patient data remains protected while healthcare professionals can securely access necessary resources remotely. Another significant use case is its deployment as a replacement for the previous Citrix Product called CSG/Citrix Secure Gateway. Companies have implemented Citrix Netscaler Gateway company-wide, utilizing load balancing and fail-over features for redundancy and SSL/TLS protocols for enhanced security.

Moreover, users highly recommend the product due to its user-friendly interface and years of positive experience. It has proven instrumental in facilitating tasks such as hotel reservations and metric checking with open tools, adding convenience and usefulness to everyday business operations. While Citrix Netscaler Gateway offers reliable and secure connections for most programs and software, some users have encountered difficulties accessing certain applications on restricted drives. Although these challenges exist, the software's overall functionality and usability make it a valuable asset across organizations.

In addition to securing internal application gateways, Citrix Gateway is utilized by consultants who remotely connect to clients' computers, gather data, and create bespoke training materials. It also serves as a gateway portal for cloud-based training environments during on-site consultations. Furthermore, organizations rely on Citrix Netscaler Gateway to access client environments remotely and publish applications and services on the internet while maintaining network security by segregating traffic between internal networks and DMZ.

Overall, Citrix Netscaler Gateway has proven to be an indispensable tool for organizations seeking secure external access to virtualized applications. With its robust features, ease of use, and ability to enhance productivity, the software plays a crucial role in enabling remote work, strengthening security measures, and ensuring seamless access to essential resources.

Reliable and High-Performing: Reviewers have consistently praised Citrix Netscaler Gateway as a reliable and high-performing tool for load balancing applications and services. Many users have stated that it provides level 4 load balancing, which significantly improves the performance of their applications. This reliability and high-performance capability greatly enhances the user experience.

Enhanced Security Features: Several reviewers have highlighted the enhanced security features offered by Citrix Netscaler Gateway. Users appreciate the seamless use of 2-factor authentication, which helps to reduce the risk of external hacks and ensures heightened security within the VPN. Additionally, users have found it beneficial that Citrix Netscaler Gateway allows for differing levels of security, enabling specific access through the VPN based on active directory security policies. These robust security measures provide peace of mind for organizations.

Easy-to-Use and Set-Up: Many users have found Citrix NetScaler to be an easy-to-use and easy-to-set-up tool. They appreciate its user-friendly interface and intuitive design, making it accessible even for those with limited technical expertise. The ability to publish applications and act as a reverse proxy has been particularly valued by reviewers. Compatibility with popular browsers such as Google Chrome and Internet Explorer further adds to its ease-of-use.

Configuration Console: Difficult to Navigate Some users have found the configuration console of Citrix NetScaler to be unfriendly and difficult to navigate, making it challenging for them to set up and manage their system. Frequent Interruptions and Session Terminations Several reviewers have experienced frequent interruptions and session terminations while using Citrix NetScaler, requiring them to logout and login again. This disruption in workflow can be frustrating and time-consuming. Troubleshooting Complexity A number of users have mentioned that troubleshooting issues with Citrix NetScaler can be complicated, often requiring specific training or looking up steps, which can hinder the resolution process and lead to delays in resolving technical problems.

Attribute Ratings

Reviews

(1-4 of 4)
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SEGUNDO GONZALEZ GONZALEZ | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Citrix Netscaler Gateway as a platform for secure external access to virtualized applications in our work environment. Citrix Netscaler Gateway provide secure and balanced access from outside our hospital to our users to the main healthcare applications and virtualized machines. It is one more layer of security in addition to the firewall.
  • Provides level 4 load balancing to deliver better performance for applications and services
  • WAF (application), proxy and VPN firewall support
  • Monitor the performance of applications even in real time to improve the UX
  • Configuration console is unfriendly
  • A good knowledge of the product is necessary for its production
The best usage scenario for Citrix Netscaler Gateway is in enterprises with a high volume of telecommuting users or in situations where the user needs to access certain applications from anywhere. In our case as a hospital, we need our doctors to access the medical records of the patients and be able to carry out any required action, with a high level of security and with a certain agility.
  • Security in access to virtual applications and desktops
  • Load balancing
  • Prevention of vulnerabilities in applications
  • Enables secure and reliable access to healthcare applications
  • Application rendering speed from external access
We chose Citrix Netscaler Gateway for its wide market presence and its great experience over time. Although the implementation time may be longer than in the other solutions, I think the results are better and it allows configuration with greater capacity than the others. The cost is similar in all the solutions seen.
SolarWinds Dameware Remote Support (DRS), Notepad++, QlikView
May 03, 2022

A Great Experience

Score 10 out of 10
Vetted Review
Verified User
We use Citrix as one of our main tools to book hotel reservations, check our metrics, and a lot more. It is a very convenient, useful, and important tool to us. I highly recommend this tool very usefully. I really like it and very user-friendly. I have been using it for many years now.
  • Booking tool.
  • Tool for checking our metrics.
  • Notepad
  • We open cisco using Citrix.
  • We can check our CSAT here too.
  • Browser tool.
  • I suggest make it more faster because sometimes its lagging but not all the time.
  • When it comes to Notepad I suggest having options for the size of fonts, and color of fonts, to make it look nicer.
  • I suggest making it more user-friendly, and more features so that users can perfectly maximize this tool.
Citrix Gateway is also a great browser or alternate browser if you need a more search engine for your research and other important things to know. It is perfect for your browsing experience and I highly recommend Citrix to my colleagues and friends. For me, this tool is really useful and I believe to others too.
  • Notepad
  • Booking engine.
  • Browser
  • Metric tool
  • CSAT tool
  • We use Citrix Gateway as booking tool which is important to us.
  • We check our metrics using Citrix which is also important to the company as our performance.
  • We can see also comments and opinions of the customers using this tool.
Citrix Gateway is more convenient for me and I have been using Citrix Gateway for so many years I think it is almost ten years of using Citrix Gateway. So the features of Citrix are very familiar and easier for me. So I prefer to use Citrix Gateway.
NICE CXone (formerly NICE inContact), Salesforce Advertising Studio (formerly social.com), Okta Workflows (Azuqua)
May 02, 2022

Honest Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Citrix Gateway is one of our main tool. It allows us to open applications that we mainly use for work purposes. It provides a server wherein we enhance our availability and experience. As a user, it is very helpful as it provides an interface wherein we see data and apps that we use for work.
  • Allows us to open Guest Connect which we use to check availability, meeting space and etc.,
  • Allows us to open sensitive information, links, attachments etc., that can't be open outside Citrix.
  • Gives us the benefit of using Citrix that enhance security and user experience.
  • One main opportunity that I want to be improved is to lessen the lag and errors in using Citrix.
  • We wish to reduce support request with self service password resets.
  • We would also want to lessen authentication to involve less administration.
We were using Citrix as we taking calls before. We use citrix to open Guest Connect which we use for hotel reservation. There was a time wherein we're almost done with the reservation and just have to confirm if it's been created. However, for some reason the Citrix crashed and the guest was waiting on the line for 5 mins. We were unable to close the sale and gave a callback rather.
  • Security
  • Authentication
  • Simpler, no matter what resources we use.
  • Positive: provides security
  • Positive: take advantage of all resources
  • Negative: randomly crashed
In Cisco, there a lot of problems we encounter each day such as we can't login if Cisco has system issues. We were unable to login on time. We can't access some of its features. Display and interface needs improvement. We were unable to access some links and attachments unlike if we are using Citrix.
NICE CXone (formerly NICE inContact), Cisco Finesse, The Okta Identity Cloud
April 28, 2022

Citrix Gateway Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Citrix Gateway is being used in our company with open tools which are business-related. When the tools started to shut down, I just did troubleshooting.
  • Open Google Chrome.
  • Open Notepad.
  • Open Internet Explorer.
  • It should not log you out automatically.
  • It should work faster than normal speed.
  • It should work on all browsers.
It is inappropriate to use if you have to watch videos.
  • Open Business application
  • Pull up notepad
  • Use internet explorer to download files
  • It helped make the business grow.
  • It makes the life of employees much easier.
  • It simplifies workload.
User friendly
Sabre Aircentre, Microsoft 365 (formerly Office 365), Stella Connect, by Medallia
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