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NetScaler Gateway

NetScaler Gateway
Formerly Citrix Gateway

Overview

What is NetScaler Gateway?

NetScaler Gateway (formerly Citrix Gateway) is an access gateway with SSL VPN solution, providing single sign-on (SSO) and authentication for remote end users of network assets.

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Recent Reviews

TrustRadius Insights

Citrix Netscaler Gateway has become an essential tool for organizations across various industries, serving as a secure platform for …
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A Great Experience

10 out of 10
May 03, 2022
We use Citrix as one of our main tools to book hotel reservations, check our metrics, and a lot more. It is a very convenient, useful, and …
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Honest Review

9 out of 10
May 02, 2022
Incentivized
Citrix Gateway is one of our main tool. It allows us to open applications that we mainly use for work purposes. It provides a server …
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Gets the job done!

8 out of 10
February 02, 2018
Incentivized
I use it to access my client's environment. It is used across the client's organization for employees to access the environment remotely.
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Pricing

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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://store.citrix.com/?s=citrix%20ga…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $995 per month
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Product Demos

New Citrix Gateway & LDAP features in 12.1.

YouTube
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Product Details

What is NetScaler Gateway?

NetScaler Gateway (formerly Citrix Gateway) is an access gateway with SSL VPN solution, providing single sign-on (SSO) and authentication for remote end users of network assets.

NetScaler Gateway Videos

Citrix NetScaler Unified Gateway Overview
In this video, the TrustRadius team goes over some of the best VPN providers out there - including Citrix Gateway - and how they stack up against each other.
In this video we're going to talk about some of the top access gateway tools you should be using to keep your network protected, including Citrix Gateway.

NetScaler Gateway Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

NetScaler Gateway (formerly Citrix Gateway) is an access gateway with SSL VPN solution, providing single sign-on (SSO) and authentication for remote end users of network assets.

NetScaler Gateway starts at $995.

Reviewers rate Support Rating highest, with a score of 8.

The most common users of NetScaler Gateway are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(62)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Citrix Netscaler Gateway has become an essential tool for organizations across various industries, serving as a secure platform for external access to virtualized applications. Users have found the software invaluable in addressing the business problem of security, providing an additional layer of protection against external threats. With the ability to serve as a VPN client and extranet client, Citrix Netscaler Gateway empowers remote work, enabling users to maintain productivity from anywhere. It is frequently used to facilitate remote desktop access, allowing individuals to work off their office desktops using any device, enhancing availability and user experience.

The software also plays a critical role in healthcare environments by providing secure and balanced access to main healthcare applications and virtualized machines. This ensures that sensitive patient data remains protected while healthcare professionals can securely access necessary resources remotely. Another significant use case is its deployment as a replacement for the previous Citrix Product called CSG/Citrix Secure Gateway. Companies have implemented Citrix Netscaler Gateway company-wide, utilizing load balancing and fail-over features for redundancy and SSL/TLS protocols for enhanced security.

Moreover, users highly recommend the product due to its user-friendly interface and years of positive experience. It has proven instrumental in facilitating tasks such as hotel reservations and metric checking with open tools, adding convenience and usefulness to everyday business operations. While Citrix Netscaler Gateway offers reliable and secure connections for most programs and software, some users have encountered difficulties accessing certain applications on restricted drives. Although these challenges exist, the software's overall functionality and usability make it a valuable asset across organizations.

In addition to securing internal application gateways, Citrix Gateway is utilized by consultants who remotely connect to clients' computers, gather data, and create bespoke training materials. It also serves as a gateway portal for cloud-based training environments during on-site consultations. Furthermore, organizations rely on Citrix Netscaler Gateway to access client environments remotely and publish applications and services on the internet while maintaining network security by segregating traffic between internal networks and DMZ.

Overall, Citrix Netscaler Gateway has proven to be an indispensable tool for organizations seeking secure external access to virtualized applications. With its robust features, ease of use, and ability to enhance productivity, the software plays a crucial role in enabling remote work, strengthening security measures, and ensuring seamless access to essential resources.

Reliable and High-Performing: Reviewers have consistently praised Citrix Netscaler Gateway as a reliable and high-performing tool for load balancing applications and services. Many users have stated that it provides level 4 load balancing, which significantly improves the performance of their applications. This reliability and high-performance capability greatly enhances the user experience.

Enhanced Security Features: Several reviewers have highlighted the enhanced security features offered by Citrix Netscaler Gateway. Users appreciate the seamless use of 2-factor authentication, which helps to reduce the risk of external hacks and ensures heightened security within the VPN. Additionally, users have found it beneficial that Citrix Netscaler Gateway allows for differing levels of security, enabling specific access through the VPN based on active directory security policies. These robust security measures provide peace of mind for organizations.

Easy-to-Use and Set-Up: Many users have found Citrix NetScaler to be an easy-to-use and easy-to-set-up tool. They appreciate its user-friendly interface and intuitive design, making it accessible even for those with limited technical expertise. The ability to publish applications and act as a reverse proxy has been particularly valued by reviewers. Compatibility with popular browsers such as Google Chrome and Internet Explorer further adds to its ease-of-use.

Configuration Console: Difficult to Navigate Some users have found the configuration console of Citrix NetScaler to be unfriendly and difficult to navigate, making it challenging for them to set up and manage their system. Frequent Interruptions and Session Terminations Several reviewers have experienced frequent interruptions and session terminations while using Citrix NetScaler, requiring them to logout and login again. This disruption in workflow can be frustrating and time-consuming. Troubleshooting Complexity A number of users have mentioned that troubleshooting issues with Citrix NetScaler can be complicated, often requiring specific training or looking up steps, which can hinder the resolution process and lead to delays in resolving technical problems.

Attribute Ratings

Reviews

(1-13 of 13)
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May 03, 2022

A Great Experience

Score 10 out of 10
Vetted Review
Verified User
  • We use Citrix Gateway as booking tool which is important to us.
  • We check our metrics using Citrix which is also important to the company as our performance.
  • We can see also comments and opinions of the customers using this tool.
David Reese | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • we moved from Cisco to Citrix VPN, and no longer had to worry about certificate issues
  • profile issues from Cisco were no longer a problem with Citrix.
  • the amount of time PER VPN call dropped significantly in the internal helpdesk, however, the volume of calls stayed the same.
Jeffrey Rudacille | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • The largest positive impact was that it provided a path up upgrade from the now defunct CSG Citrix product. Because Netscaler Gateway is an at cost product, where CSG was not, one could argue there is no monetary ROI but the ROI in this scenario comes more from the ability to not have to use a non Citrix product and learn the skills needed to administer it.
  • Negative wise, Netscaler Gateway can be quite costly in both upfront costs and maintenance fees. It is part of business and a requirement but when using it as a replacement for CSG you will have to account for several thousands of dollars per year in additional cost.
  • Because it can implemented as a virtual server (it comes in both hardware and non hardware versions) the lack of need to add one more piece of hardware to our data center saves in space, up front costs, and power/cooling needs if you opt to go with the software based version.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Our data is secure and protected from the outside world which is priceless.
  • It saves our business money as we can provide our clients with a safe and secure alternative to accessing their data remotely rather than having to take the more expensive route of travelling on-site to gather the data we need.
  • It gives us the opportunity to host on-site training using gated cloud based environments which enhances our business services. The ability to easily change access information, such as a password, after administering a training course gives us the flexibility we need to provide and subsequently restrict access to our training environments to suit our needs.
Ben Tusa | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Coming from using F5 previously to front end our Citrix environments we've found that once the NetScaler environment is stood up we have significantly less user issues.
  • Citrix NetScaler features have allowed us to do much more than we could previously. We've been able to globally load balance our environments using a common dns name.
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