Citrix Gateway

Citrix Gateway
Formerly NetScaler Unified Gateway

About TrustRadius Scoring
Score 7.8 out of 100
Citrix Gateway

Overview

Recent Reviews

A Great Experience

10 out of 10
May 03, 2022
We use Citrix as one of our main tools to book hotel reservations, check our metrics, and a lot more. It is a very convenient, useful, and …
Continue reading

Honest Review

9 out of 10
May 02, 2022
Citrix Gateway is one of our main tool. It allows us to open applications that we mainly use for work purposes. It provides a server …
Continue reading

Can't complain, good product

9 out of 10
May 30, 2020
I remember when Citrix Gateway was called NetScaler Unified Gateway. It's being used for remote desktop access, as we are now all working …
Continue reading

Gets the job done!

8 out of 10
February 02, 2018
I use it to access my client's environment. It is used across the client's organization for employees to access the environment remotely.
Continue reading

Reviewer Pros & Cons

View all pros & cons

Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Citrix Gateway, and make your voice heard!

Pricing

View all pricing

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://store.citrix.com/?s=citrix%20ga…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $995 per month

Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is Citrix Gateway?

Citrix Gateway (formerly NetScaler Unified Gateway) is an access gateway with SSL VPN solution, providing single sign-on (SSO) and authentication for remote end users of network assets.

Citrix Gateway Video

Citrix NetScaler Unified Gateway Overview

Citrix Gateway Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

View all alternatives

Frequently Asked Questions

What is Citrix Gateway?

Citrix Gateway (formerly NetScaler Unified Gateway) is an access gateway with SSL VPN solution, providing single sign-on (SSO) and authentication for remote end users of network assets.

How much does Citrix Gateway cost?

Citrix Gateway starts at $995.

What is Citrix Gateway's best feature?

Reviewers rate Support Rating highest, with a score of 8.

Who uses Citrix Gateway?

The most common users of Citrix Gateway are from Mid-sized Companies (51-1,000 employees) and the Information Technology & Services industry.

Reviews and Ratings

 (55)

Ratings

Reviews

(1-16 of 16)
Companies can't remove reviews or game the system. Here's why
SEGUNDO GONZALEZ GONZALEZ | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Provides level 4 load balancing to deliver better performance for applications and services
  • WAF (application), proxy and VPN firewall support
  • Monitor the performance of applications even in real time to improve the UX
  • Configuration console is unfriendly
  • A good knowledge of the product is necessary for its production
May 03, 2022

A Great Experience

Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Booking tool.
  • Tool for checking our metrics.
  • Notepad
  • We open cisco using Citrix.
  • We can check our CSAT here too.
  • Browser tool.
  • I suggest make it more faster because sometimes its lagging but not all the time.
  • When it comes to Notepad I suggest having options for the size of fonts, and color of fonts, to make it look nicer.
  • I suggest making it more user-friendly, and more features so that users can perfectly maximize this tool.
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Very accessible to any app, and any devices using single URL.
  • Very helpful to all the people using Citrix Gateway to do their job.
  • Using Citrix Gateway agents are being productive and more successful in their roles as long as there's no issue or system down.
  • On my end, I didn't encounter any features of Citrix Gateway while using it.
  • More improvement and more features to be added in the future.
  • While using Citrix Gateway, it was great that I didn't experience any missing functionality.
May 02, 2022

Honest Review

Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Allows us to open Guest Connect which we use to check availability, meeting space and etc.,
  • Allows us to open sensitive information, links, attachments etc., that can't be open outside Citrix.
  • Gives us the benefit of using Citrix that enhance security and user experience.
  • One main opportunity that I want to be improved is to lessen the lag and errors in using Citrix.
  • We wish to reduce support request with self service password resets.
  • We would also want to lessen authentication to involve less administration.
Score 6 out of 10
Vetted Review
Verified User
Review Source
  • Accessing work-related websites.
  • It makes most of our tools more accessible.
  • Using is like having another desktop inside your desktop. Since we are unable to create our own folders and save files when using company computers, Citrix Gateway allows us to do those.
  • It would've been better if it could work faster without requiring so much high speed. My internet speed runs at 25mbps but It works slow at times.
  • It disconnects automatically and log us out of our tools if not being used for an hour. It sucks when you came back from lunch and need to log in again.
  • It would also be great if there's a support or guide on the website that we can check if we encounter any problems.
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • Access folders from restricted drives from outside the office
  • Access desktop, view desktop from outside the office
  • Save documents to virtually any folder that you access in the office, outside the office
  • Cannot use Microsoft TEAMS through Citrix Gateway. This is used daily and is a big problem.
  • Cannot access software on computer in the office, outside of the office
  • Have to use other programs other than Citrix Gateway to access BNA Interactive Forms software and Microsoft TEAMS.
David Reese | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • allows seamless use of 2-factor authentication for heightened security within the VPN, and lowers risk of an external hack because of it.
  • it allows for differing levels of security. access can be set specifically through the VPN so 2 users can use the same site and get different results depending on their active directory security policy.
  • It can grant the ability to launch a single application or an entire VPN envelope
  • transfer between WiFi or other network interruptions can end or suspend the session meaning a logout and login must be redone
  • if one closes their laptop while the session is running, when they reopen the laptop later in the day, it will try to reconnect that previous session which has been terminated on the server side, making end users generally need to restart.
  • because of the number of moving parts that connect to Citrix, often the problem can be falsely attributed to it.
Jeffrey Rudacille | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Citrix Netscaler Gateway is a solid front end for any organizations externally facing infrastructure. Nothing is impenetrable but Netscaler is as close to it as you can get.
  • Netscaler is high on available customization so it can be used by both small shops and large shops in that it offers opportunity to change most parts of the system to your liking.
  • In blending well with Citrix XenApp and Xendesktop systems, Netscaler is particularly strong in protecting other Citrix products. Both the Netscaler and the Xen systems have hooks built into them to best use each other.
  • In keeping up with the customization needs, Netscaler can be quite a behemoth as to learning how best to use it. It does not at all work well out of the box and requires specific training or looking up steps to make most changes.
  • In line with he need for training, making simple changes on the system not only need expertise, they are harder than they should be. Even with the expertise it is quite easy to mess something up and go into full panic mode.
  • Documentation for the product is not up to what I think it should be. Reading it requires more knowledge than it should as to understanding what it is trying to get across.
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Citrix is a great tool for managing controlled and secure access to remote environments, such as cloud based training environments.
  • It is a worth ally for any organisation that needs to give secure access to data, such as the ability for authorised external consultants or project teams to safely and securely access a desktop computer remotely.
  • The different levels/ways of creating a secure access gateway to data often mean it can be configured to provide as much security as an organisation needs.
  • More flexibility to customise and apply company branding to the access gateway screen would be a useful tool.
  • Sometimes the amount of security applied can make it difficult to understand the exact process for getting through the gateway. Organisations often send this process to us via email, which isn't always clear. If Citrix provided template instructions that its customers could use to forward to those needing access, with the ability to amend key data such as usernames/passwords etc. then it would make life easier for both parties.
Dean Alger | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Fast and reliable, the Citrix NetScaler Access Gateway when in a load balanced configuration will allow for seamless session transfer from one Citrix NetScaler Access Gateway device to another in case of single failure.
  • With a Citrix receiver for almost every platform, accessing applications and websites through a Citrix NetScaler Access Gateway is supported for almost every device.
  • Citrix NetScaler Access Gateway is best configured by a network engineer in conjunction with a Citrix engineer.
Ben Tusa | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Citrix NetScaler as you might expect integrates extremely well with other Citrix products. Each new version enhances that.
  • Again, Citrix NetScaler has many features that help ensure redundancy in the environment for itself and also downstream components.
  • Because Citrix NetScaler is a software platform updates are frequent and so are enhancements. Citrix is also good to respond to community requests.
  • Citrix has been working to improve the initial learning curve involved in getting started using Citrix NetScaler. It does still require a modest background in networking if you have a complex DMZ to architect it for.
  • Occasionally new builds can introduce bugs. It's usually advisable to either install the latest builds in your test environment or wait for the community response before adopting it.