Class 4 SIP Cloudswitch

The Class 4 SIP Cloudswitch, offered by Connex Carrier Services Limited, is a cloud-based carrier service designed to facilitate high-volume VoIP communication on a global scale. According to the vendor, this solution is suitable for enterprises, carriers, call centers, UCaaS providers, and web phone service providers. With its range of features and scalability, it aims to meet the communication needs of various professions and industries, ensuring reliable and efficient voice and video communication.

Key Features

Call Recording: According to the vendor, the Class 4 SIP Cloudswitch allows users to record calls for compliance or performance monitoring purposes. It also enables the extraction of valuable data from recorded calls for analysis and insights.

Call Transcription: The vendor claims that this feature allows users to extract valuable data from recorded calls through transcription. This data can then be analyzed and used to gain insights using data analytics.

Cloud-first Architecture Built with Scalability in Mind: The vendor states that the Class 4 SIP Cloudswitch is built with a cloud-first approach, allowing for rapid scaling up or down to accommodate growing business needs. It provides flexibility in terms of traffic throughput, minimizing operational costs.

A Global Network of Servers Exactly Where You Need Them: According to the vendor, this solution offers access to a global network of SIP and RTP servers, allowing users to choose servers closest to their clients' operational areas. This feature aims to reduce latency, improve call quality, and enhance the customer experience.

Earn Profits Effortlessly: The vendor claims that users can set profit percentages or absolute profit margins on the traffic they carry. Additionally, the system automates the generation of traffic on different routes, enabling users to focus on growing their business.

Improve ASR and Reduce Costs Intelligently: According to the vendor, the Class 4 SIP Cloudswitch includes ASR Plus, a proprietary solution that checks outbound traffic for known bad, non-existent, and failed numbers. This feature aims to improve the Answer-Seizure Ratio (ASR) and reduce costs by filtering out calls that won't generate profits.

Feature-rich Voice Communication Capability: The vendor claims that this solution provides conference calling, intelligent call routing, call queues, IVR menus, and other features to cater to all communication needs. It aims to ensure reliable and clear VoIP communication with high service availability.

A Native to the Video Communication Era: According to the vendor, the Class 4 SIP Cloudswitch enables the addition of video capabilities to communication, making it more effective and personal. This feature aims to bridge the gap of social connection in remote working environments.

Intelligent Billing and Invoicing: The vendor states that the solution offers an intelligent billing and invoicing facility, simplifying the process of billing calls. It provides automated reminders, prepaid or postpaid payment options, and the ability to add taxes and additional service charges to invoices.

Plenty of Integrations and a Robust SDE: According to the vendor, the Class 4 SIP Cloudswitch supports various integrations through plugins and a robust Software Development Environment (SDE). This allows users to build customized solutions on top of core functionalities and services.

A Ready to Deploy SDK: The vendor claims that the solution provides a Software Development Kit (SDK) for building specialized web phones and automated dialers. It offers a tested and stable architecture to support the development of customized communication solutions.