User-friendly tool! We love it!
We use Classy for event management, peer-to-peer fundraising, crowdfunding & general reporting to learn more about our donors. For so …
Overview
What is Classy?
Classy is a fundraising platform that supports direct giving and peer-to-peer fundraising, recurring donations, and event management. Classy offers nonprofits the tools to provide the right experience to the right donor at the right time.Classy gives nonprofits access to…
Recent Reviews
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Reviewer Pros & Cons
Pricing
N/A
Unavailable
What is Classy?
Classy is a fundraising platform that supports direct giving and peer-to-peer fundraising, recurring donations, and event management. Classy offers nonprofits the tools to provide the right experience to the right donor at the right time. Classy gives nonprofits access to customizable…
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://www.classy.org/fundraising…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
21 people also want pricing
Alternatives Pricing
What is Flipcause?
Flipcause is a nonprofit fundraising management platform from the company of the same name in Oakland.
What is Jotform?
Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more…
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Classy?
Classy is a fundraising platform that supports direct giving and peer-to-peer fundraising, recurring donations, and event management. Classy offers nonprofits the tools to provide the right experience to the right donor at the right time.
Classy gives nonprofits access to customizable campaigns, best-in-class integrations, and an expansive library of resources including always-available care agents and hands-on fundraising coaches.
Together, the vendor states that Classy and GoFundMe have raised over $25 billion for good, collectively supporting the largest giving community in the world.
Classy Features
- Supported: Peer-to-Peer Fundraising
- Supported: Crowdfunding
- Supported: Website Donations
- Supported: Recurring Giving
- Supported: Ticketed and Registration Events
- Supported: Events with Fundraising
- Supported: International Fundraising
- Supported: Payment Processing
- Supported: Embedded Donation Forms
Classy Screenshots
Classy Video
Classy Product Overview
Classy Integrations
- Virtuous CRM
- Kindful, a Bloomerang product
- HubSpot CRM
- Mailchimp
- Constant Contact
- Blackbaud Raiser's Edge NXT
- Adobe Marketo Engage
- Google Tag Manager
- Google Analytics
- Brex
- Double the Donation
- Microsoft Dynamics 365
- Zapier
- Salesforce Sales Cloud
- Klaviyo
- Convio Luminate (discontinued)
- Microsoft Power BI
- Brightvine
- Omatic Cloud
- ClickBid
- Amply
- Facebook Pixel
- Giving Assistant
- Charity Auctions Today
- Charity Dynamics Boundless Fundraising
Classy Competitors
Classy Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | USA, Canada |
| Supported Languages | English |
Frequently Asked Questions
Blackbaud TeamRaiser, Blackbaud Luminate Online, and Give Lively are common alternatives for Classy.
Reviewers rate Support Rating highest, with a score of 9.9.
The most common users of Classy are from Small Businesses (1-50 employees).
Comparisons
Compare with
Reviews and Ratings
(79)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
Classy has become a go-to platform for nonprofit organizations, offering a range of customizable features that cater to their fundraising needs. Users rely on Classy as an accessible and easy-to-use online donation portal, providing a seamless experience for administrators and donors alike. With its user-friendly interface and flexibility in donation options, Classy serves as a one-stop-shop for donors, simplifying the process of making contributions.
One of the key use cases of Classy is its ability to create appealing web pages for ticket sales, merchandise, and event registration. This empowers users to raise more money for their cause by attracting participants and supporters. Additionally, Classy serves as a reliable and low-cost option for primary fundraising, seasonal appeals, and peer-to-peer fundraising campaigns. Its customizable features allow users to create comprehensive and easily digestible campaigns for fundraising events, offering different donation levels and showcasing the impact of each donation option.
Classy's integration with organizational accounting management software further simplifies fundraising operations by consolidating them into a single platform. This eliminates the need for manual data entry and ensures accuracy in financial reporting. Moreover, Classy supports the entire operation by flawlessly integrating with CRM systems, improving efficiency with data gathering for donation renewals, stewardship, and tax purposes.
Organizations have found Classy to be instrumental in capturing and retaining donors worldwide due to its excellent customer service and fundraising resources. The platform's ability to bridge the gap between donors and bank accounts has helped organizations double their online revenue and grow their programs. With its continuous improvements, Classy strives to make fundraising easier for nonprofits by providing a seamless user experience and robust reporting capabilities.
Overall, Classy serves as a versatile tool for various fundraising efforts, including crowdfunding campaigns, special events, general fundraising, ticketed events, and peer-to-peer fundraising. It offers a user-friendly interface for both donors and administrators, supports multiple payment options, provides customization options for campaign design, and seamlessly integrates with other systems for efficient data management. Users appreciate the helpful and responsive customer service staff, making Classy a reliable choice for nonprofit organizations in their fundraising endeavors.
The most common recommendations from users are as follows:
- Users recommend trying Classy for its comprehensive collection of fundraising examples and best practices, which makes fundraising easier and more informative. It is particularly beneficial for small non-profits, but users suggest exploring other options as well.
- Users appreciate Classy's easy-to-use back end and organized interface, considering it the best platform for fundraising transactions. They recommend it for organizations looking to grow and collaborate with people who are passionate about their cause.
- Classy's beautifully designed campaigns and accurate data processing capabilities are highly praised by users. They find the interface, creative control, and customer support worth the investment. Users also encourage more non-profit organizations to use Classy due to its resources, support, and user-friendly functions.
While many users recommend Classy, some caution that needs and features should be thoroughly assessed before committing, especially for midsize non-profits. They suggest there may be better products available for peer-to-peer fundraising. However, Classy is highly recommended for non-profits already using Salesforce for CRM integration. It is also suggested to fully test customizations needed in Salesforce before utilizing Classy.
Overall, users find Classy to be an excellent online giving and registration platform that can help reach a new audience. Some users emphasize the importance of developing feasible fundraising strategies before signing up with Classy. While it may be more suitable for mid to large-scale nonprofits due to its cost, smaller nonprofits may still find value in trying out Classy, particularly for crowd fundraising initiatives. Users are encouraged to reach out to Classy's support team for any questions or concerns they may have.
Attribute Ratings
Reviews
(1-25 of 41)Companies can't remove reviews or game the system. Here's why
November 22, 2023
User-friendly tool! We love it!
We use Classy for event management, peer-to-peer fundraising, crowdfunding & general reporting to learn more about our donors. For so long we had been depending on Facebook fundraisers to generate "community" support of our organization - but Classy provided a way for us to launch a more professional platform to get more interest from our community & social media followers.
- Event management - easy check-in process & attendee management
- Campaign customizations - choose which type of campaign works best for you
- Easy, simplified reporting
- User-friendly & fast
- Reports can sometimes be too general
November 07, 2022
Classy Keeps It Real Easy!
We use Classy as an online fundraising tool for our health system. Classy makes it easy to have fundraising pages, whether they are in-depth landing pages or ticketed event pages, or just simple donation forms. We love how user-friendly it is for our donors and supporters, while also being easy to use for administrators in the back end.
- Ease of Use
- Customer Support
- Aesthetically-pleasing templates
- Variety of payment options
- Variety of donation pages
- Not a complaint, but I know Classy doesn't have Zelle or CashApp payment yet
- Design vs. Edit in donation pages can be frustrating. Should be able to make those changes all in one page instead of going back and forth.
October 08, 2022
Reliable and Great Customer Service
I use Classy for all of our online fundraising (giving page, p2p, crowdfunding, and ticket sales). This product supports our entire operation, and integrates with our CRM flawlessly. I am the manager of our development operations, so I oversee employees and volunteers who also use Classy to support our fundraising efforts.
- Customer Services
- Crowdfunding and Peer to Peer fundraising
- Integration with Salesforce
- Donor profiling
- Could be more streamlined for users
- Reporting could be more functional, less basic
- Layout is clunky, but not unusable
June 13, 2022
Overall great experience!
Score 10 out of 10
Vetted Review
Verified User
At our organization, we use Classy as our online site for donors to make generous contributions. We also use Classy as a tool for registration for various events we have throughout the year. Classy has been a breeze to use and makes running multiple campaigns at once very easy.
- Fundraising.
- Registering attendee's for events.
- Tracking campaign progress.
- More customizable features.
- More visual user face.
- Quicker user experience.
November 30, 2021
Consider Classy!
We use Classy as our payment processor and fundraising tool. Classy has allowed us to mobilize our community through peer-to-peer fundraising campaigns, our main donation page, individual links for board soliciting and tracking, and (eventually) event ticketing. The platform allows us to easily brand pages that look incredible and communicate different needs for specific campaigns. There is also an email platform built-in for specific campaign solicitation, but we only use the email receipt feature. It is highly customizable depending on individual campaign/fundraising needs.
- Peer to peer fundraising / crowdfunding campaigns = new donors.
- Highly customizable and brand-able.
- Ease of use on the backend (tracking/reports/donor info).
- Classy is easy to use but could offer more flexibility by giving a coding option for more advanced users.
- Some templates (like internal receipts) are unable to brand/change.
- Would love a specific campaign type for recurring donors.
November 24, 2021
Great product for non-profits!
Classy is our primary donation page and helps us customize landing pages for events and fundraising pages. We also have Classy integrated with our customer resource management, which helps us keep our data organized.
- The support team is great and has excellent advice for using Classy in new ways.
- The campaign pages are easy to set up, allowing extensive customization.
- Sometimes their technical tickets take a while to resolve.
- The customization of each campaign design is limited -- they all use a similar template.
November 19, 2021
Top-notch fundraising software
Score 10 out of 10
Vetted Review
Verified User
We are currently using Classy across the entire organization for peer-to-peer fundraising, ticketed events, and recurring and one-time donations. A majority of the donations we receive annually are processed through our Classy campaigns. Before using Classy, we were on multiple platforms for different services. Now, the majority of our fundraising and reporting operations are on a single platform.
- Campaign-Building
- Donation Experience
- Customer Service
- Creating hardware (such as card readers) that connect to Classy accounts
November 18, 2021
Classy
We are able to create campaigns with Classy, track our donors and supporters, pull various reports, all while being able to be creative with our designs. Most of our team uses Classy. Classy allows us to capture donor/supporter data and filter it into our CRM.
- Accurate data.
- Easy UI.
- Easy to make quick changes.
- Customer Support access (chat).
- Column options aren't universal among all reports.
- Emails to registrants: no option to provide a calendar invite.
November 17, 2021
Classy makes event planning and giving campaigns a breeze!
Self Love Beauty uses Classy across our organization to manage events, giving campaigns, and our connection with our supporters.
- User interface.
- Customer Service.
- Manage supporter information.
- Some elements of the campaign building feature are difficult to learn.
November 17, 2021
Classy is wonderful!
Classy is used as our online giving platform to further our mission. It also supports donor development and relations.
- Easy and user-friendly campaign set up.
- Accessible ways to communicate with current donors.
- Provides various options for donors to give and advocate for our organization.
- There are some functions that are missing functionality on the backend, but Classy is responsive to feedback.
November 16, 2021
The right fit!
We use Classy to track all donations to our nonprofit organization. We also use it for fundraising campaigns and have used it for ticket events in the past. We collect all donor data through Classy, which then integrates with our Salesforce CRM system. Classy is our centralized place to house and analyze donor data.
- Tips and tutorials pages
- Easy to navigate and comprehend functions
- Supporting nonprofits
- Campaign page editing
- Donor profiles
- Customer service through email
November 16, 2021
Classy Has Great Customer Service
Score 9 out of 10
Vetted Review
Verified User
We use Classy for all peer-to-peer fundraising campaigns, crowdfunding and ticketed events. Volunteers are able to set up their own campaigns and can link their page to a Facebook fundraiser making it easier for them to reach their goals.
- Customer service - especially with Salesforce integration
- Easy to set up campaigns
- Facebook integration for peer-to-peer fundraising
- More customization of campaign elements
- Mobile functionality is lacking - would like to see check scanning and credit card processing on-site
- Billing info - we wish there was a way to click a button and have attendee/registrant info copy to billing info (to reduce friction for the donor)
November 15, 2021
Robust Fundraising Platform
My non-profit, illuminAid, is using Classy to build a campaign for a Giving Tuesday event through a foundation in our geographic area (North Valley Community Foundation). We're strictly using it for fundraising purposes at this time, and Classy has been amazing! It allows us to amplify our public profile in a comprehensive, yet easily digestible way. It also allows us to offer different donation levels (such as $20, $50, $100, $500, and more), along with disclosing the impact to our organization with each donation option. This is very significant, as it provides data regarding measurable impact to prospective donors, and that has helped our fundraising ambitions immensely. We highly recommend Classy!
- Campaign Creation
- Enhanced Marketing of Public Profile
- Measurable Impact of Different Donation Levels
- Troubleshooting Support
November 15, 2021
Empowering C-CAP
C-CAP uses Classy for all fundraising efforts, events, campaigns, and peer-to-peer fundraising. Using Classy has streamlined the donation process for C-CAP, creating a seamless user experience. Classy has enabled C-CAP to create fundraising campaigns that highlight the great work we do, serving 20,000 high school students each year, and how donors can help support that work.
- Customer service
- User friendly
- Integrates well with other products
- Create a native check-in function for events.
- Updating event registration easily.
November 15, 2021
Couldn't be happier with our Classy subscription!
We use Classy as our main fundraising platform. Classy has allowed us to capture and retain donors from all across the world. We are thrilled with the customer service as well as the fundraising resources provided through Classy. We couldn't be happier with our decision to go with Classy as our fundraising platform.
- Customer Service.
- Fundraising Resources.
- Design of fundraising campaigns.
- We would like to be able to use ClassyPay.
August 31, 2021
Classy review
Score 1 out of 10
Vetted Review
Verified User
[...] Classy will set your subscription to auto-renew [in my experience], and then charge you for additional years of service without notifying you first! My organization used Classy in fall 2020 when we were making the switch to digital. In summer 2021, I was notified that our subscription was renewed [then in my experience] they took money out of our account without notifying us first. And [I believe] they increased the rate at which we were charged! [I feel] there was no notification prior to charging that we were set up to be auto renewed, only communication after the transaction was in progress. [In my opinion,] our customer service rep has been unable or unwilling to refund us. It feels like we were robbed for the cost of an additional year of service. Our organization has no plans to reuse the platform. It was ok, but nothing about the experience was outstanding[.] I wish I had either read more training prior to operating our fundraiser or [gotten] assistance from a rep because we had[, I feel,] major issues around supporting our fundraiser attendees. [This was] concerning the peer-to-peer campaign we launched. [In my experience,] 0/5 for their customer service and [I feel] shady business practices.
- [In my opinion,] nothing
- [I believe] they stole money from us
- [Due to my experiences] I do not trust them
- Stop auto-renewing organizations
- [... In my experience,] you did not send notice prior to charging us
August 04, 2021
Classy is great for smaller non-profits!
Classy helps us with peer-to-peer fundraising. We have young people who are interested sign up for their own page, create a profile, and share with their family and friends. We also use it for fundraising pages. We have certain fundraisers throughout the year, and Classy helps us create beautiful pages that handle all the backend work and integrate with some of the other software we use. It has been beneficial to us as a small non-profit.
- Beautiful Fundraising Pages
- Easy Peer-to-Peer Fundraising
- The fees are a little high
- I wish there were more customization options for emails and page design
August 03, 2021
Easy of Use
Our primary use of Classy is as our peer-to-peer fundraising platform for our DIY Walk of Hope program. We occasionally also use it for event related fundraising.
- The Classy platform is easy to use, both for the staff and our volunteer fundraisers
- It's easy to build a great looking fundraising page
- Classy support (particularly chat and phone) are attentive and responsive. Every one there is smart and nice!
- There is a tradeoff between ease of use and rich functionality. While there are usually work arounds, there are occasionally things we would like to do that are not included in the platform.
July 29, 2021
Classy
We use Classy for a multitude of services. Online donations, event registrations, campaign management to name a few. Classy is very user friendly and has made managing events, donation collection and fundraising as a whole seamless. It communicates with our CRM seamlessly and is a wonderful product. Switching to Classy has saved our organization time and money, and in the non-profit sector those two things are priceless.
- Campaign Management
- Donation Collection
- Event Registration
- We've only used the product for a little over a year and have not found any flaws as of yet
April 19, 2021
Classy is Top Drawer Fundraising Platform
Score 10 out of 10
Vetted Review
Verified User
Classy has had a tremendous impact on our fundraising. We have easily designed campaigns and raised funds online in ways we never had the capability of doing before. Their customer service staff are helpful and responsive. They have readily offered useful advice and I comfortably bounce new ideas off of their experienced staff. We use Classy as a way to raise donations to support the school.
- Creative and flexible templates that can be used easily.
- Responsive customer service.
- Love their weekly blog! It's full of ideas.
- I can't think of anything they should change!
Classy is used at Above + Beyond Cancer for fundraising efforts from crowdfunding campaigns to yoga and cooking classes, special events, and our general fundraising.
- Concise
- User-friendly
- Professional
- Merchandise sales
February 29, 2020
Classy provides great tools for creating online donation pages
We transitioned to Classy as our primary electronic donation system. While our donor database has credit card processing and form creation abilities, we found it to be clunky, not very pretty, and difficult to customize. Now we link our "Donate Now" button on our website directly to Classy. We can completely customize the look of the page, and change it quickly to highlight different campaigns or funding priorities.
- Easy customization.
- Pages can be designed to match your website and brand.
- Quick editing is possible.
- Great customer service.
- It is pricy. Classy is more expensive than our donor management software but doesn't have the robust donor management tools to replace it.
- Want the ability to allow donors to cover fees in all transactions (currently, Classy only gives the option in some set-ups).
December 04, 2019
Classy is a breeze — and beautiful!
Classy is used for fundraising in our development department to raise funds for the entire company. We use it for general giving (year-round) and for campaigns like year-end giving when we try to get online donations to match that of a board member (for example) who has donated a specific large sum.
- Customer service
- Web design
- Examples
- Blog posts
- Adding global information to templates
- Multiple users being in the Classy system at the same time (not possible for web)
- Restrictions on some web design elements
April 05, 2019
Classy is a Winner
Score 8 out of 10
Vetted Review
Verified User
Used to design focused fundraising projects.
- Ease of use
- Good looking templates
- Intuitive platform
- Not enough room for customization.
- Can't switch from peer-to-peer to crowdfunding if a decision to change comes after the campaign has been established.
- Every click opens another page, too much clutter.
April 04, 2019
Industry leader in customer support
Classy is being used to raise funds for our nonprofit social venture, WAVES International. It addresses the issue of a gap existing between donors and our bank account. It also provides additional information about our mission.
- The Classy team and support is second to none.
- Event ticketing
- Specific campaigns
- Donors have complained about the 5+% fee.
- There is some room for improvement in terms of the user interface.