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Classy

Classy

Overview

What is Classy?

Classy is a fundraising platform that supports direct giving and peer-to-peer fundraising, recurring donations, and event management. Classy offers nonprofits the tools to provide the right experience to the right donor at the right time.Classy gives nonprofits access to…

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Recent Reviews

TrustRadius Insights

Classy has become a go-to platform for nonprofit organizations, offering a range of customizable features that cater to their fundraising …
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Overall great experience!

10 out of 10
June 13, 2022
At our organization, we use Classy as our online site for donors to make generous contributions. We also use Classy as a tool for …
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Classy

10 out of 10
November 18, 2021
Incentivized
We are able to create campaigns with Classy, track our donors and supporters, pull various reports, all while being able to be creative …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is Classy?

Classy is a fundraising platform that supports direct giving and peer-to-peer fundraising, recurring donations, and event management. Classy offers nonprofits the tools to provide the right experience to the right donor at the right time. Classy gives nonprofits access to customizable…

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.classy.org/fundraising…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Classy?

Classy is a fundraising platform that supports direct giving and peer-to-peer fundraising, recurring donations, and event management. Classy offers nonprofits the tools to provide the right experience to the right donor at the right time.

Classy gives nonprofits access to customizable campaigns, best-in-class integrations, and an expansive library of resources including always-available care agents and hands-on fundraising coaches.

Together, the vendor states that Classy and GoFundMe have raised over $25 billion for good, collectively supporting the largest giving community in the world.


Classy Features

  • Supported: Peer-to-Peer Fundraising
  • Supported: Crowdfunding
  • Supported: Website Donations
  • Supported: Recurring Giving
  • Supported: Ticketed and Registration Events
  • Supported: Events with Fundraising
  • Supported: International Fundraising
  • Supported: Payment Processing
  • Supported: Embedded Donation Forms

Classy Screenshots

Screenshot of Campaign Designer: Campaign pages can be used to collect one-time or recurring donations through a customizable, mobile-responsive web page optimized for conversion.Screenshot of Peer-to-Peer: Mobilizes supporters with tools to fundraise on a nonprofit's behalf.Screenshot of Classy Live: Powers events of any size and location with an event fundraising platform that unites donors around a customized experience.Screenshot of Recurring Giving: To build a reliable revenue stream and appeal to more donors for ongoing support.Screenshot of Embedded Donation Forms: Maximizes conversion and revenue on websites using a form built for performance.Screenshot of Crowdfunding: To tell a story and inspire support for a cause with conversion-optimized crowdfunding campaigns.

Classy Video

Classy Product Overview

Classy Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesUSA, Canada
Supported LanguagesEnglish

Frequently Asked Questions

Blackbaud TeamRaiser, Blackbaud Luminate Online, and Give Lively are common alternatives for Classy.

Reviewers rate Support Rating highest, with a score of 9.9.

The most common users of Classy are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(79)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Classy has become a go-to platform for nonprofit organizations, offering a range of customizable features that cater to their fundraising needs. Users rely on Classy as an accessible and easy-to-use online donation portal, providing a seamless experience for administrators and donors alike. With its user-friendly interface and flexibility in donation options, Classy serves as a one-stop-shop for donors, simplifying the process of making contributions.

One of the key use cases of Classy is its ability to create appealing web pages for ticket sales, merchandise, and event registration. This empowers users to raise more money for their cause by attracting participants and supporters. Additionally, Classy serves as a reliable and low-cost option for primary fundraising, seasonal appeals, and peer-to-peer fundraising campaigns. Its customizable features allow users to create comprehensive and easily digestible campaigns for fundraising events, offering different donation levels and showcasing the impact of each donation option.

Classy's integration with organizational accounting management software further simplifies fundraising operations by consolidating them into a single platform. This eliminates the need for manual data entry and ensures accuracy in financial reporting. Moreover, Classy supports the entire operation by flawlessly integrating with CRM systems, improving efficiency with data gathering for donation renewals, stewardship, and tax purposes.

Organizations have found Classy to be instrumental in capturing and retaining donors worldwide due to its excellent customer service and fundraising resources. The platform's ability to bridge the gap between donors and bank accounts has helped organizations double their online revenue and grow their programs. With its continuous improvements, Classy strives to make fundraising easier for nonprofits by providing a seamless user experience and robust reporting capabilities.

Overall, Classy serves as a versatile tool for various fundraising efforts, including crowdfunding campaigns, special events, general fundraising, ticketed events, and peer-to-peer fundraising. It offers a user-friendly interface for both donors and administrators, supports multiple payment options, provides customization options for campaign design, and seamlessly integrates with other systems for efficient data management. Users appreciate the helpful and responsive customer service staff, making Classy a reliable choice for nonprofit organizations in their fundraising endeavors.

The most common recommendations from users are as follows:

  1. Users recommend trying Classy for its comprehensive collection of fundraising examples and best practices, which makes fundraising easier and more informative. It is particularly beneficial for small non-profits, but users suggest exploring other options as well.
  2. Users appreciate Classy's easy-to-use back end and organized interface, considering it the best platform for fundraising transactions. They recommend it for organizations looking to grow and collaborate with people who are passionate about their cause.
  3. Classy's beautifully designed campaigns and accurate data processing capabilities are highly praised by users. They find the interface, creative control, and customer support worth the investment. Users also encourage more non-profit organizations to use Classy due to its resources, support, and user-friendly functions.

While many users recommend Classy, some caution that needs and features should be thoroughly assessed before committing, especially for midsize non-profits. They suggest there may be better products available for peer-to-peer fundraising. However, Classy is highly recommended for non-profits already using Salesforce for CRM integration. It is also suggested to fully test customizations needed in Salesforce before utilizing Classy.

Overall, users find Classy to be an excellent online giving and registration platform that can help reach a new audience. Some users emphasize the importance of developing feasible fundraising strategies before signing up with Classy. While it may be more suitable for mid to large-scale nonprofits due to its cost, smaller nonprofits may still find value in trying out Classy, particularly for crowd fundraising initiatives. Users are encouraged to reach out to Classy's support team for any questions or concerns they may have.

Attribute Ratings

Reviews

(1-1 of 1)
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Score 7 out of 10
Vetted Review
Verified User
Incentivized
Classy provides a user-friendly interface for accepting online donations as well as a reliable Salesforce integration for real-time gift tracking. Classy has great, reliable support so we never encounter issues, they’re dealt with fairly promptly and courteously. We use Classy for peer to peer fundraising and crowdfunding mostly. We also started using your event campaign functionality and, though limited, it’s good for free or low-cost events and our users like the ease of use it provides.
  • Peer to peer fundraising.
  • Crowdfunding
  • Customer support and communicating with their customers about their roadmap.
  • Very limited in customizable options across the platform.
  • Reporting. It’s all filtered based and hard to use, but powerful.
  • Events. Classy is a donation platform so events are set up with this in mind. You can’t take offline donations/registrations on the front end (a user will have to input them in the back end) and you cannot customize the thank you message after registering the same way you can after donating. You also cannot message your event supporters individually.
Classy is great for donations! Classy is bad if you need a great deal of flexibility and for events. It’s getting better, but not quite on par with competitors. Classy has a great, reliable Salesforce integration and a very good control panel to maintain and troubleshoot the integration on your own so you don’t have to contact support everytime you need something.
  • Increased online donations by double percentage points.
  • Standardized our event workflow for free and low-cost events.
  • Because of the ease of use, we offloaded some of the support we needed to provide and our users do a lot of that work themselves.
VERY easy to use, but lacks flexibility. But very easy to learn and master, even for someone with technical skills.
They offer live chat which is a great help for on-demand support. At higher call volumes, you may wait 10 minutes, but I’ve never waited for more than that and the support if 90% of the time very helpful.
This is one of Classy’s strength. Their support staff is unfailingly polite when dealing with a multitude of requests form a multitude of users for our organization. Live chat is fantastic, but they recently did away with their email to case feature. So you can’t just email support to create a case. You must fill out an online form or live chat them. Not always ideal especially if I’m trying to solve a problem in the go for a colleague and it would be easiest for me to just shoot off an email.
Classy is much better than Eventbrite but is far behind Cvent in terms of an event platform. Classy is mainly for peer to peer, but they rolled out an event function that works okay but is missing some key features, like the ability to send an invitation out through the platform or attribute custom questions to more than all or one ticket type.
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