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https://dudodiprj2sv7.cloudfront.net/product-logos/16/8U/5PH17LTJSOD3.PNGClearCare makes the world that much smallerClearCare handles a myriad of functions. Prospects, applicants, employees, clients, etc. It is integrated into QuickBooks and with my payroll service to make invoicing and payroll a breeze. There are multiple reports I can run with a lot of customization to them as well. It makes managing clients and employees so much easier than having multiple systems doing one thing at a time. All of my office staff uses ClearCare and some of my CAREGivers do as well for scheduling and messaging purposes.,Integration for invoicing into QuickBooks makes balancing accounts easier. The ability to mass message all of my CAREGivers is a great resource. The ability to integrate into our payroll service helps tremendously.,There could be better customization of colors. I am partially colorblind and it is hard to distinguish colors in shift calendars. More easily customized reports or a better guide for setting up reports. iPhone App would be great.,10,ClearCare has simplified our workflows. Having everything in one spot makes it so much easier. It is much easier to get a new client rolling with ClearCare. Tasks do not get overlooked as often and we are more efficient.,,Other specialty,Solo practiceClearCare is not that great....especially tracking marketing and revenueWe use Clearcare for all internal operations from hiring, to staffing, to payroll and billing, and for a CRM.,Staffing module Andria - great onboarding specialist Nice interface Billing module,If a referral source (person) moves from one organization to another, if you move them in clearcare to a new company, all past revenue moves with them to their new company. This is a simple solution and is crippling for revenue tracking. As everyone knows, referral source (persons) move all the time to different hospitals, alfs, etc., and even work at more than one at a time. You have no options to inactivate a referral source (person) and then add a new one. You can not track revenue by marketer it is all linked back to the referring org/person, which can only have one owner. So [if] sales rep A gets a referral from sales rep B's source, only sales rep b gets the revenue credit. Reporting for marketing is terrible - this is no CRM, it is a glorified scheduling program. You can't use reporting elements from different parts (for example, a field for Clients can't be reported with certain items related to the referral source...list goes on and on). Search capabilities have major bugs, which leads to multiple duplications of clients, caregivers, applicants, referral sources, etc., and causes a nightmare for larger agencies. Onboarding - Andria is awesome. Support is so-so, I give it a 2 out of 5, most are quite lacking in knowledge and know nothing about home care industry processes, databases, and offering solutions to the software downfalls. The support has obviously had little training and does not go through onboarding to understand the issues that new users will have, and which would give them a more robust view of clearcare. Most of the time we just have to hang up because the support is so frustrating, and the emails...They just don't comprehend.,2,Marketing and revenue source tracking. Not good for anyone with more than one marketing rep, much less multiple locations. Reporting is terrible. We save 50% time on payroll/billing. We save 10% time on staffing.,Kinnser Home Care Software for Private Duty and Generations,Other specialty,Not availableClearCare is an Amazing & User Friendly Health Support Software SystemHere at Home Instead Senior Care, we use ClearCare to organize and staff our caregivers with our clients. ClearCare helps us to keep track of every detail regarding both our caregiver's and our client's health background, personal experience, what is needed and needs to be changed. It is a great resource for our company to follow up on quality assurance for our clients, as we keep current detailed information to follow back on. As far as problems, I personally have not ran into any major issues with ClearCare nor have my co-workers. Every system is bound to have their hiccups every now and then, but over all this is an amazing and very useful software.,All emergency contacts are at the very front page of the client profile for you to review prior to staffing. ClearCare is very user friendly when it comes to making any changes or learning any new updates that are received. The client assessment page is extremely useful when learning about your clients health history and needs. Daily tasks are huge for our office. We write reminders for each other daily and everyone in the office knows to review updates prior to their shift.,The front page could be organized a little differently, I believe all of the tasks from the CareGivers are a bit overwhelming for a new employee. Possibly switch it to only 'missed' and 'late' clock ins. The calendar set up throws me off from time to time. A normal calendar day starts on a Sunday verses Saturday. Background and color setting changes would be huge for anyone with a creative mind.,9,If used properly, tf can and has saved our company from last minute call offs. Especially in the event our on call staffer has not sent out a nightly report to the office. There are reminders that are sent via email when a caregiver misses clock in or clock out, this is huge for us. It has saved us in a number of occasions where our Caregiver missed their client's appointment and we were able to quickly restaff it. Without this feature we would have had a missed client appointment. The ability to create open shift tabs on the client front page has also helped our company with staffing properly.,Ortho2,Other specialty,Solo practice,600,600,Staffing caregiver into the appropriate clients home Track billing and accounts for clients and caregivers Track daily and weekly to do tasks,We leave useful notes for other staffers that are helpful when picking out the appropriate caregiver for a client. We set daily reminders for each other that notify the specific staffer on call. We have found creative ways to set up the client schedule to not affect billing hours.,Client charts and assessment information Caregiver background and employment status Accounts receivable and payable,I find the entire system to to be extremely user friendly and self explanatory,None,Yes,9
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ClearCare
6 Ratings
Score 8.0 out of 101
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ClearCare Reviews

ClearCare
6 Ratings
Score 8.0 out of 101
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Jonathan Thommarson profile photo
December 20, 2017

Review: "ClearCare makes the world that much smaller"

Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Integration for invoicing into QuickBooks makes balancing accounts easier.
  • The ability to mass message all of my CAREGivers is a great resource.
  • The ability to integrate into our payroll service helps tremendously.
  • There could be better customization of colors. I am partially colorblind and it is hard to distinguish colors in shift calendars.
  • More easily customized reports or a better guide for setting up reports.
  • iPhone App would be great.
ClearCare is a great system for managing payroll, invoicing and client/employees management. Not sure it would work for extremely large businesses but it works well for ours. It is great being a cloud-based system so I can access it from anywhere.
Read Jonathan Thommarson's full review
Mary Melot profile photo
March 13, 2017

Review: "ClearCare is not that great....especially tracking marketing and revenue"

Score 2 out of 10
Vetted Review
Verified User
Review Source
  • Staffing module
  • Andria - great onboarding specialist
  • Nice interface
  • Billing module
  • If a referral source (person) moves from one organization to another, if you move them in clearcare to a new company, all past revenue moves with them to their new company. This is a simple solution and is crippling for revenue tracking. As everyone knows, referral source (persons) move all the time to different hospitals, alfs, etc., and even work at more than one at a time. You have no options to inactivate a referral source (person) and then add a new one.
  • You can not track revenue by marketer it is all linked back to the referring org/person, which can only have one owner. So [if] sales rep A gets a referral from sales rep B's source, only sales rep b gets the revenue credit.
  • Reporting for marketing is terrible - this is no CRM, it is a glorified scheduling program. You can't use reporting elements from different parts (for example, a field for Clients can't be reported with certain items related to the referral source...list goes on and on).
  • Search capabilities have major bugs, which leads to multiple duplications of clients, caregivers, applicants, referral sources, etc., and causes a nightmare for larger agencies.
  • Onboarding - Andria is awesome. Support is so-so, I give it a 2 out of 5, most are quite lacking in knowledge and know nothing about home care industry processes, databases, and offering solutions to the software downfalls. The support has obviously had little training and does not go through onboarding to understand the issues that new users will have, and which would give them a more robust view of clearcare. Most of the time we just have to hang up because the support is so frustrating, and the emails...They just don't comprehend.
Home care only - small companies only
Read Mary Melot's full review
Tiffany Amico profile photo
March 25, 2016

Review: "ClearCare is an Amazing & User Friendly Health Support Software System"

Score 9 out of 10
Vetted Review
Verified User
Review Source
  • All emergency contacts are at the very front page of the client profile for you to review prior to staffing.
  • ClearCare is very user friendly when it comes to making any changes or learning any new updates that are received.
  • The client assessment page is extremely useful when learning about your clients health history and needs.
  • Daily tasks are huge for our office. We write reminders for each other daily and everyone in the office knows to review updates prior to their shift.
  • The front page could be organized a little differently, I believe all of the tasks from the CareGivers are a bit overwhelming for a new employee. Possibly switch it to only 'missed' and 'late' clock ins.
  • The calendar set up throws me off from time to time. A normal calendar day starts on a Sunday verses Saturday.
  • Background and color setting changes would be huge for anyone with a creative mind.
This is an excellent resource for any personnel in the health field needing organizational help with their staff and client list. My coworkers and I find it to be extremely user friendly and/or to be taught. It took less than a week for my office to know the system inside and out. Highly recommended this software program.
Read Tiffany Amico's full review

Feature Scorecard Summary

Real-time eligibility verification (2)
10.0
Claims management (1)
9
Coding (2)
10.0
Patient billing (2)
10.0
Financial Reporting (2)
10.0
Rule-based scheduling (1)
9
Automated appointment reminders (2)
10.0
Automated patient check-in (1)
9
Multi-location support (1)
9
Calendar interface (2)
7.0
Charting / document management (2)
10.0
Templates (1)
9
Patient portal (2)
10.0
Mobile/tablet support (2)
6.0
Fax integration (1)
9
Integration with other EMR and PM systems (1)
9
Workflow automation (2)
10.0
Speech recognition (1)
9
Customization (2)
9.0
E-prescribing (1)
9
HIPPA compliance (2)
8.0
Role-based permission levels (2)
6.0
Data backups and redundancy (1)
9
Local mode / networking failsafe (1)
9
Task tracking (2)
9.0
Specialty-specific workflows (2)
9.0
Multi-office / multi-physician capabilities (2)
9.0

About ClearCare

ClearCare is an online home healthcare business administration platform. It includes features for scheduling in-home care visits, messaging between patients and caregivers, and marketing caregiving services. 

ClearCare Technical Details

Operating Systems: Unspecified
Mobile Application:No