Cleo Integration Cloud

Cleo Integration Cloud

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Score 9.0 out of 100
Cleo Integration Cloud


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What is Cleo Integration Cloud?

Cleo Integration Cloud is a framework providing data integration between disparate systems and people within and across organizations.

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  • Setup fee optional


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Product Details

What is Cleo Integration Cloud?

Cleo Integration Cloud (CIC) is a cloud-based integration platform, purpose-built to design, build, operate and optimize critical ecosystem integration processes. The CIC platform brings end-to-end integration visibility across EDI, non-EDI, and API integrations that gives technical and business users the confidence to rapidly onboard trading partners, enable integration between applications, and accelerate revenue-generating business processes. On the platform, businesses have the choice of self-service, managed services, or a blended approach – ensuring complete flexibility and control over their integration strategy.

Cleo Integration Cloud Competitors

Cleo Integration Cloud Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows, Linux
Mobile ApplicationNo

Frequently Asked Questions

Cleo Integration Cloud is a framework providing data integration between disparate systems and people within and across organizations.

TrueCommerce Datalliance VMI and Boomi are common alternatives for Cleo Integration Cloud.

Reviewers rate Support Rating highest, with a score of 9.

The most common users of Cleo Integration Cloud are from Enterprises (1,001+ employees) and the Food & Beverages industry.


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Reviews and Ratings




(1-4 of 4)
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John Barbagallo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
As a EDI solution, we've been using Cleo products for 10+ years. Any-to-Any translations is very important to our business. Everything from Email, FTP, AS2, S3 connections as well as Excel, EDI, database, XML and flatfile formats are supported.
  • Any to Any Transformations
  • Ease of Integration
  • Communications Support
  • Version Migration support - coming soon
Using Cleo products for 10+ years, we have had zero downtime due to the product. Excellent support and responsiveness. The development tools are very robust and flexible to most all business needs.
Mauro Biefeni | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use CLEO Integration Cloud-primarily for our EDI transactions with customers and with vendors. That was our initial use case for purchasing CLEO, however, we now also use CLEO Integration Cloud to connect to various endpoints such as our eCommerce sites for downloading and updating orders, downloading sales information for BI Analytics use, and for integrating with various other cloud-based solutions that we use. Our teams also access the dashboard for CLEO to see the status of orders coming in, shipments going out, and resolving issues if anything is not as it should be such as an unreceived order or an unsent ASN or invoice.
  • Translates a wide variety of data formats to other data formats with an excellent interface.
  • Connects to various endpoints through various communications protocols such as AS2 or FTP as examples.
  • Allows visibility to teams within the organization who need to see the data flow but don't really need to know the inner workings too deeply.
  • I used to have more to say about what I think CLEO could do better, but since they move so fast to improve the product and add functionality and connectivity, I am hard-pressed to offer any insight here....but let me try.
  • I guess the one issue I have is kind of the same issue I have with many vendors, is that we are always reliant on continuing support agreements even if we originally had an agreement that our license became perpetual after the initial term. But we ended up paying the same amount or more to stay with the "onsite" owned software rather than move to their cloud platform.
CLEO Integration Cloud is well suited in any environment where you need to move and translate business data from one format to another or multiple other formats. It is very well suited to replace existing EDI systems that are cumbersome, are a lot of work to add new mappings (add customers for example), or where the support is lousy and you are constantly creating support tickets to try to resolve issues. It just works very well and is constantly improving including keeping up to changes made by various services such as Shopify.
Lashell Taber | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
It helps us to keep in the cloud all the work of our department. We have personalized attention and at any time if any problem arises when it comes to saving the documentation.
The speed of information processing is very fast and this allows us to focus on our daily work.
Cleo integration is very easy for our users to send us information about our work.
Mainly we use the application to host our documentation of the Windows environment, Excel, Word and PDF.
  • A great platform perfectly integrated with the rest of the company's software.
  • Detailed design with simple and easy access from anywhere to our information.
  • Multi-location and multi-device access.
  • We save on hardware, software and maintenance, by minimizing the user's need for powerful equipment and the programs in charge of managing and configuring them, reducing the investment in their acquisition.
  • Cleo integration is in charge of technical maintenance and updates.
  • Storing data remotely means losing direct control over it.
  • High cost.
It is a simple and easy way to back up a computer to the cloud and integrated with the office 365 environment. And most importantly, the data is physically safe, off-site and protected by redundant copies, encrypted with Enterprise-level security and maintained by expert systems management personnel.
Great data manager in the cloud, at a competitive price, backed by a great company and great professionals.
Score 9 out of 10
Vetted Review
Verified User
Review Source
It is being used in our second tier customer support department to translate files from one platform to another. The projects range from simple mappings to complex transformations. We have some test servers where most of the preliminary work is done. We handle most file types, flat file, xml, json and integrate with several APIs.
  • Sending API calls to clients when submitting data back and forth. They can be tested with Postman and work well.
  • Converting files to EDI standards. Creating the EDIs is very meticulous and Cleo has all of the standards and does a great job converting the files.
  • Love the ruleset 2 testing feature. Instead of having to run the project on a test server, the rulesets can be tested locally as soon as they are created.
  • A fully functional help manual would be good. Some topics have no help at all, "envelopeassemblybycontext" for instance.
  • A needed feature is to be able to sort files by either file type (FM, RS, BPS) or by filename. Some of our projects have almost a hundred files.
  • Better, more descriptive error messages. Sometimes a ruleset or process fails and the error message is not helpful.
Good for standard integrations. Some complicated ones are a bit tricky and have to manipulate what Cleo gives you.
Most of the support people are great, but if they would create a comprehensive manual, then I would not need to bug them so much.