July 26, 2019
Score 9 out of 10
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Exceptional Examples of CleverTap Support
Yes, we had sent an incorrect campaign to our users by mistake, and it wasn't getting fixed from the dashboard for some reason. We reached out to the CleverTap team in late-night hours (post office hours). The email was marked as urgent. Their team responded within 5mins, and we were able to fix the issue and avoid collateral damage to our brand.