CleverTap Reviews

5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.0 out of 100

Do you work for this company? Manage this listing

Overall Rating

Reviewer's Company Size

Last Updated

By Topic

Industry

Department

Experience

Job Type

Role

Filtered By:

Reviews (1-3 of 3)

Julio Boschi | TrustRadius Reviewer
June 28, 2019

CleverTap Review

Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

It is well suited for apps that intend to keep track and boost its user's engagement, for apps that want to deliver personalized content getting better results in return, and for apps which business requires constant interaction with its users. It is also great for apps that want to manage their KPIs on a very detailed level. It is not suited for apps that do not have development people able to keep it updated and fully integrated. CleverTap demands some tech work since it is constantly launching new features.
Read Julio Boschi's full review
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

It is well suited for all kinds of marketing activities, be it retargeting, user activation, retention, or even pushing the audience to google or facebook for paid marketing. It is also well suited for all kinds of analytics purposes, and can be used to create dashboards with your required views. It is not well suited to completely rely on this for your entire paid marketing or attribution.
Read this authenticated review
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

From my experience, CleverTap works great where you have a ton of data being collected by users in a product that involves lots of steps. That gives you enough places to capture data and target users. So, e-commerce is great! Mobile apps that are consumer-facing and, to some extent, SaaS products can use it too.
Read this authenticated review

About CleverTap

CleverTap is a mobile marketing solution that helps marketers create differentiated customer engagement strategies that are designed to drive growth. The vendor’s value proposition is that thousands of brands continue to build valuable relationships with their customers using CleverTap’s Intelligent Mobile Marketing Platform, which provides actionable, real-time insights for building amazing customer experiences.

According to the vendor, key features and business benefits include:

  • Advanced Behavioral Segmentation: Segmenting and profiling enable the developers to create customized, targeted app campaigns that include push notifications, reminders, messages and scheduled offers. Behavioral analytics can help a great deal in deciding what works with the users, and what do they wish to feature.
  • Funnels: Analyze how users move from onboarding to engagement to monetization to churn.
  • Pivots: Correlate and visualize billions of data points to get advanced customer insights.
  • Flows: Find best paths within or across user segments to conversion, and improve paths to churn.
  • Rich User Profiles: Create visitor user profiles that are complete with demographic data, likings, interactions, responses and usage history.
  • Uninstall Tracking: Identify who and why users uninstalled the app, and personalize win-back campaigns.
  • Push, in-app, SMS, email - Use multiple channels of engagement based on user’s preferences and adapt.

CleverTap Features

Additional Features
Has featureSegmentation
Has featureFunnels
Has featureRetention Cohorts
Has featurePivots
Has featureFlows
Has featureRich User Profile
Has featureUninstall Tracking
Has featureDevice Crossovers

CleverTap Screenshots

CleverTap Integrations

Segment, Shopify, WooCommerce, Unity, Magento Commerce, part of Adobe Commerce Cloud, Cordova, React Native

CleverTap Competitors

Mixpanel, Localytics, WebEngage, Braze (formerly Appboy), Amplitude

Pricing

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?Optional

CleverTap Customer Size Distribution

Consumers
5%
Small Businesses (1-50 employees)
35%
Mid-Size Companies (51-500 employees)
40%
Enterprises (> 500 employees)
20%

CleverTap Support Options

 Free VersionPaid Version
Email
Forum/Community
FAQ/Knowledgebase
Video Tutorials / Webinar
Phone

CleverTap Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No
Supported Countries:All
Supported Languages: All