Name: Clickatell
Author: Clickatell

Help Desk

Web and Video Conferencing

Customer Support

Augmented Reality Development

Development

School Management

Education

Business Intelligence (BI)

Collaboration

Enterprise

Accounting

Accounts Payable

Subscription Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Monitoring

Employee Recognition

HR Management

Payroll

Talent Intelligence

Talent Management

Video Interview

Workforce Analytics

Workforce Management

Human Resources

3D Printing

Cloud Storage

Code Review

Continuous Delivery

Data Collaboration

Data Fabric

Fraud Detection

IT Professional Services

Integration Platform as a Service (iPaaS)

Internet Performance Monitoring

Network Monitoring

Network Performance Monitoring

Network Simulation

Office Migration and Repair

Operating Systems

Release Management

SOA Application Gateways

SOA Governance

Server Management

Software-Defined WAN

Time Series Databases

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Contest Management

Domain Registration Services

Email Marketing

Email Testing

Enterprise Marketing Management

Market Intelligence

Marketing Automation

Native Advertising

Press Release Management

Search Engine Marketing (SEM)

Social Media Management

Survey & Forms Building

Video Marketing

Web Analytics

Wholesale Marketplace

Marketing

Project Management

Wireframing

Writing and Proofreading Tools

Professional Services

Customer Relationship Management (CRM)

Product Configuration

Social Commerce

Sales

Secure Access Service Edge (SASE)

Security Orchestration, Automation and Response (SOAR)

Security

Chiropractic

Computer-Aided Design (CAD)

Construction Workforce Management

Nonprofit CRM

Nonprofit Fundraising

Roofing

Vertical-Specific

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Clickatell's Touch One live chat support app has been a game-changer for businesses looking to improve their online presence. With same-day communication options via text and email, it allows companies to address any queries or issues promptly, service their customers better, and attract new clients. Over the course of ten years, users have found Clickatell's service to be excellent, providing good feedback and support when required.

Businesses that have implemented Clickatell's service have seen an improvement in their customer retention rate as they can provide better support services to their clients. In addition, it has allowed them to grow their online visibility as they can communicate with potential consumers faster and more efficiently. As a result, Clickatell has proven to be an exceptional service provider, aiding businesses to communicate with their customers seamlessly and share their offerings directly. Overall, users have had a great experience using Clickatell which has enhanced their customer support capabilities and helped grow their business.

Easy Communication: Users have found Clickatell to be a simple, fast, and easy way to communicate with their customers. Many reviewers appreciated the flexible choice of email or text messaging and found it helpful in resolving customer queries instantly. Several users also praised the ease of integration, especially for international customers.

Useful Features: The reports and monitoring functions available on Clickatell were highly valued by many reviewers as they found them useful for their business needs. Additionally, several users appreciated the autopayments and autofilling features which made their work easier.

Reliable Service: A large number of users appreciated the high uptime and speed of SMS provided by Clickatell, making it very reliable. Furthermore, many users mentioned that they enjoyed working with Touch Flow the most as they found it very easy to use and recommended it to other business users.

Difficult Setup: Some users have found setting up Clickatell to be a challenging process. 

Poor UI/UX: Several reviewers have mentioned that the platform has poor user interface/experience, particularly when it comes to payments and report management.

Limited Communication Options: Users have noted that communication is limited to their contacts, making business development less extensive.

Clickatell’s Chat Commerce Platform supports the creation and development of customer relationships in chat-based messaging, engagement, and payment solutions. With it, the vendor states its global customers can manage millions of monthly conversations and transactions, all through chat.

Act-On is an adaptive marketing platform designed to drive personal and purposeful multi-channel marketing. Its foci are inbound and outbound marketing, for enabling a tighter alignment with sales and turning data into actionable insights.

Professional

Act-On Software

Text-Em-All, headquartered in Frisco, delivers personalized, informational, emergency mass text messages and phone calls, whether they’re going to five people or 50,000.

Credits

Monthly

Starter

Text-Em-All

Clickatell

SMS Marketing

Clickatell | Chat 2 Pay: Accept payments via chat

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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Clickatell

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What is Clickatell?