ClickDesk Reviews

7 Ratings
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Score 5.3 out of 100

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Reviews (1-3 of 3)

Akram Hasan Sharkar | TrustRadius Reviewer
September 01, 2017

Easy peasy lemon squeezy, simple and powerful live chat.

Score 9 out of 10
Vetted Review
Verified User
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Return on Investment

  • Since we started offering live customer support and support ticketing our clients have become more interested.
  • ClickDesk also helped us to turn our visitors into customers. Easy to see who is visiting our website and where they are from.
  • When agents are offline clickdesk doesn't create an automatic ticket for user queries. This is really a negative impact, hopefully, they will fix this soon.
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Anonymous | TrustRadius Reviewer
August 01, 2017

My experience with ClickDesk

Score 9 out of 10
Vetted Review
Verified User
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Return on Investment

  • We only see positive impact. We use the free version and it is the best option we found in the market (considering our website traffic).
  • It is in the cloud! So, no hosting costs at all! The only need is a stable Internet connection for the agents.
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ClickDesk Scorecard Summary

About ClickDesk

ClickDesk is an engagement platform offering live chat, video and social capabilities. ClickDesk also includes help desk functionality (ticket management, email support, alerts, etc.).
Categories:  Help Desk,  Live Chat

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ClickDesk Technical Details

Operating Systems: Unspecified
Mobile Application:No