July 04, 2021
Score 9 out of 10
Read Paul Christophle's full review
Pros and Cons
- ClickDesk allows account managers to interact with leads and customers, as they are searching and researching on our website and in our e-commerce store.
- It is compiled of amazing features of the live call, online engagement, communication, and interaction with users or clients on a very professional level.
- I can easily contact any customer or client easily by just contacting them on the platform which automatically connects to the representative of the relevant area.
- Support team of ClickDesk is worst in operation. [In my experience they have been] totally unprofessional and unresponsive to messages.
- I recently had some issues while using the platform, their representative responded after an hour and left the conversation without listening to the actual problem.