ClickLearn

ClickLearn is widely used by organizations to create custom training material for new ERP programs, providing a more efficient and effective training solution. Users have found that the software helps standardize training across different plants and departments, ensuring uniformity and efficiency in monitoring levels of understanding. By capturing and updating screen shots in training materials, users have been able to save time and make it easier to train users on the ERP system. The automated regression testing feature offered by ClickLearn has also been valuable, along with the recording software and portal.

Another valuable use case of ClickLearn is its ability to improve the provision of Work Instructions and end user training, leading to increased productivity. The software has addressed the need for consistent training materials and documenting user procedures for new ERP applications. ClickLearn has proven helpful in creating elaborate training materials and schedules, making it easier for users and trainees to use new software. Additionally, the software supports providing customers with end-user training materials, improving productivity.

Furthermore, ClickLearn has eliminated the need for continually creating paper-based training materials while streamlining the production of supporting e-learning materials. Modules created in ClickLearn have facilitated training for external users located countrywide while saving time and resources in onboarding new hires. Users appreciate being able to eliminate multiple sources of help and training materials, reducing the need for in-person classroom-based training. ClickLearn provides a positive experience in creating end-user documentation and training guides at a faster rate as well as deploying them on a larger scale.

Customers have had positive experiences with ClickLearn, working out any kinks encountered during implementation and supporting its continuation. The software has been successfully utilized in digital transformation projects to align standard processes throughout organizations and multiple geographies. It has helped keep training up-to-date and accessible, reducing the time to create materials while ensuring availability from a centralized place. However, some users have reported that the implementation pathway could be clearer, hindering adoption by intended users in the company.

Overall, ClickLearn has played a crucial role in driving organizations forward faster and providing a more efficient training delivery method. It has allowed small organizations without a training department to quickly create training documents while maintaining a consistent look and feel. The software has also been used to visualize processes step by step and produce different file formats suitable for visual learners. Users have found it useful for effective training and online support, aiding software implementation and onboarding of new users. ClickLearn has proven beneficial in various business segments, including D365 CE, project management systems, and troubleshooting. Problems when other support is not available. Users have praised ClickLearn as the best on the market in terms of keystroke capturing, customization options, and customer support. It has received positive feedback for saving significant time for people and teams involved in developing training content, with excellent support and assistance from the ClickLearn team. The software has been commended for its ability to document customer and internal processes in a time-friendly and cost-effective manner, resulting in visually impressive end products.

Moreover, ClickLearn has been widely used in D365 fin ops rollout to create training materials and support the user base, serving as an easy-to-use tool that caters to all areas of the business. Users have found it useful for documenting everyday tasks in Dynamics 365 and Outlook, including using the Dynamics for Outlook app and creating how-to and informational training videos. The software has also been utilized to teach users various tasks in project management systems, eliminating the need for hosting training sessions and storing training material in one central location.

In addition to that, ClickLearn is being extensively used to create instruction guides for using D365 CE, featuring sections for FAQs, general instructions, and specific guides for different business segments. It is also employed in over 30 countries to assist salespersons in troubleshooting problems when other support is not available. The ability of ClickLearn to provide self-service support for end users enables them to access necessary documentation quickly.

To summarize, ClickLearn has proven to be a valuable solution for organizations seeking efficient and standardized training material creation. With its features like screen capture, automation testing, and customizability, it helps save time and resources while ensuring consistent training across various departments and locations. Users appreciate its ease of use, visual presentation options, and excellent customer support. Whether it's supporting ERP programs or teaching tasks in different platforms like D365 CE or project management systems, ClickLearn continues to be a trusted tool for effective training and documentation creation.