ClickLearn

ClickLearn

About TrustRadius Scoring
Score 8.5 out of 100
ClickLearn

Overview

What is ClickLearn?

ClickLearn automates the process of creating training material and documentation of popular business systems such as Microsoft D365, SAP, and Oracle. With ClickLearn, users click through processes and ClickLearn records actions. When these are recorded, ClickLearn automatically delivers the resulting...
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Recent Reviews

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Reviewer Pros & Cons

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Pricing

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Basic

208/mo

On Premise
per installation

Basic

208/mo

Cloud
per installation

Essentials

360/mo

On Premise
per installation

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.clicklearn.com/purchasing…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Product Demos

ClickLearn in 1 minute
00:47
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Product Details

What is ClickLearn?

ClickLearn automates the process of creating training material and documentation of popular business systems such as Microsoft D365, SAP, and Oracle. With ClickLearn, users click through processes and ClickLearn records actions. When these are recorded, ClickLearn automatically delivers the resulting content in these 7 different formats to be used in training situation:
  • Step-by-step instructions in HTML for posting online
  • Step-by-step instructions in Word and PDF
  • PowerPoint slides for classroom training
  • Show-me, Try-me, and Test-me interactive videos
  • An in-app assistant to help users carry out tasks in their live system
With recordings done, the user can edit the content, for example, provide additional information, before publishing to a full e-learning portal available to users 24/7.

ClickLearn Features

  • Supported: Multilanguage – automatically translates your content into +45 languages and dialects and with over 100 digital voices
  • Supported: Replay – when there's an update to your business software, this feature automatically updates all your screenshots and instructions to reflect the new version
  • Supported: Automatic Process Testing (APT) – runs through your existing recorded processes or new ones to test changes to a system process, work instruction, or even changes in the user interface

ClickLearn Screenshots

Screenshot of A modern and responsive learning portal - created from a single clickScreenshot of Create content in any languageScreenshot of Start recording your processes with ClickLearnScreenshot of The Replay feature automatically runs through your processes in your business software and re-records all steps and screenshots - you just need to click once to start the replay.

ClickLearn Video

ClickLearn in one minute

ClickLearn Downloadables

ClickLearn Integrations

ClickLearn Competitors

ClickLearn Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)0%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)50%

ClickLearn Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows
Mobile ApplicationNo
Supported Countriesglobal
Supported LanguagesThe application is in English only, but produces content in any language
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Comparisons

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Reviews and Ratings

 (4)

Reviews

(1-4 of 4)
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Jay Murphy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We needed a product that would allow us to spend less time on documentation and free up administrators for more technical work. We use ClickLearn to document every day tasks in Dynamics 365 and Outlook when using the Dynamics for Outlook app. This includes How to and information training videos.
  • Easy creation of videos based on mouse clicks
  • Editing documentation
  • Organization and structure of recordings
  • Could use more options for how the portal looks and is organized
Well Suited: ClickLearn is extremely useful for a quick video to show someone how to do something and having to do few changes before publishing it.
Less Appropriate: Automated testing can be difficult to setup
Nicholas Duff | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
At PCL, we use ClickLearn to teach users how to perform various tasks in our project management system. Normally, these tasks would require us to host training sessions with our users - but, ClickLearn helps relieve our schedules by having this training material stored in one central location.
  • Creating easy-to-follow work instructions.
  • Provides different methods of delivery (text, video, try-me).
  • Replaying recordings can be finicky.
  • Freezes/crashes periodically.
ClickLearn is well suited for training new users who are just starting out on a system. Where it may be slightly less suitable, is when your system is as extensive as ours. As a new user, having hundreds of recordings to go through could be overwhelming.
Score 8 out of 10
Vetted Review
Verified User
In our company, ClickLearn is used to make instruction guides for how to use our D365 CE. We have sections for F&Q, General instructions, and then specified guides for different business segments. It is in use in over 30 countries to help salespersons to tackle problems when another support is not available.
  • Generate manuals.
  • Pronounces text.
  • Renaming records, books, shelves.
  • Adding new steps.
  • Recognizing fields when recording from web browser.
Even though ClickLearn is quite a handy tool, it takes time to create new records, or more like modifying those to be suitable for use. Also, when I have had questions about ClickLearn and considering that the software is for generating for example manuals, I have struggled with finding solutions to cases from the ClickLearn site. For example how to enable/disable Assistant -functionality. Had two private sessions, with two different support persons, getting two different ways to do things. Not good.
Terry Gardener | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
It’s being used for a D365 fin ops rollout to create training materials to support the user base. It’s a great easy to use tool that is able to support all areas of the business. The intention is that this will become the tool of choice going forwards for the business.
  • Switching languages
  • Creating supporting training documents
  • Video recordings
  • Templates for materials
  • It would be nice to take a couple of seconds off screen capture
It’s great for screen capture and switching languages. A very user-friendly tool that supports all areas of a business. Its integration is easy and manageable for all. The Costa of the product is simple and viable for anyone
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