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ClickPost

Score7.5 out of 10

11 Reviews and Ratings

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What is ClickPost?

ClickPost is a logistics management software built to improve the post-purchase delivery experience, which can be used to integrate & manage 350+ delivery partners under one roof. ClickPost also helps provide a better customer experience by providing a delivery tracking page, automated NDR resolution, and omnichannel communication. This helps increase customer confidence, improves delivery NPS and reduces RTO%.

Key Benefits of using ClickPost-

  • Integrate with 350+ carrier partners with few clicks & go live with a new carrier in a day.
  • Reduces delivery costs with the help of an intelligent carrier recommendation engine.
  • Improve customer post-shipment journey with the help of omnichannel communication via. SMS, Email & Whatsapp & improve the post-purchase shipping experience & brand loyalty.
  • Manage NDR with the help of ClickPost's NDR management solution and reduce RTO by 30-50%.
  • Manage Returns and automate Courier Allocation for Reverse Pickup.
  • Integrates with the user's Storefront and WMS
  • Manage role-based user access, creating admins for total access and 'end users' for limited day-to-day access.

Categories & Use Cases

Media

behavior based product suggestions to encourage upsells.
the interface to set thresholds. AI segments customers on purchase behavior.
the self-serve returns portal for a seamless customer experience.
how ClickPost encourages easy exchanges with personalized offers.

1 / 5

Reviews

What users are saying about ClickPost.
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Shipping partner - All in one with intelligence.

Incentivized
Fraz Asad.View profile
Functional Consultant / Business Analyst in Information Technology at Synergy Computers (201-500 employees employees)

Use Cases and Deployment Scope

I used it to work for the logistics industry previously and understand how big a struggle this could become when it comes to shipping economically, Click post is providing a platform where this makes life easier when business intelligence comes into play. You may define criticality, handling details, urgency, etc to choose the best shipping partner.

Pros

  • Choose your Shipping Partner.
  • Provides options.
  • Handles logistics.
  • Makes life easier.

Cons

  • May be this could opt to bring in small time courier companies to maintain feasibility.

Most Important Features

  • Feasibility analysis.
  • Choosing right logistics partner.
  • Cost effective.

Return on Investment

  • Shipping is the biggest crunch now a days and cheap available options with swift services is a dream for any business and ClickPost is making it possible

Alternatives Considered

Odoo eCommerce

Other Software Used

Odoo eCommerce, Amaze powered by Famous.co

A simple & great tool to make your logistics needs smooth & easy.

Incentivized
Zulshumail-Ain Bin PervezView profile
Training & Development Executive in Human Resources at IBEX | Global Pakistan (1001-5000 employees employees)

Use Cases and Deployment Scope

ClickPost has made our lives easier than ever before. From logistic analysis to courier partner performance tracking the software covers it all for us on a single platform. It is a really good software for managing e-commerce logistics. The functionality of multi-carrier shipping, tracking, customer updates, and NDR management is impressive.

Pros

  • It's really easy to add/delete courier partners. Consumer communication is seamless as well.
  • The reliability because it is super fast & super simple at the same time. Decreases the time to market.
  • The courier allocation rules/recommendation rules - are smarter and more flexible than any other I have used in the market so far.

Cons

  • It makes users confuse sometimes because of too many levels if you are developing something
  • Less orders means high cost.
  • Shipment details sometime missed or gets delayed.

Most Important Features

  • Handling numerous courier partners and account easily.
  • Quick turn around times for any and all queries.
  • Service level agreements breach tracking.

Return on Investment

  • hough faced a few hurdles while configuring Same-Day deliveries which were quickly solved.
  • Handling numerous courier partners and account easily.

Alternatives Considered

Dispatch Science

Other Software Used

Dispatch Science, Deliforce Delivery Management Software, Slack

ClickPost is Awesome!!!

Incentivized
mike martinez
broker in Sales at unified health (1001-5000 employees employees)

Use Cases and Deployment Scope

Was used for all shipment and tracking needs this particular software is excellent for tracking and shipping. It makes product shipping and tracking a breeze. You will not want to use any other software after using this. It automatically picks the best carrier and the best shipping routes. Packages are delivered much faster and the tracking is phenomenal.

Pros

  • Tracking
  • Fast shipping
  • Select shipping partner for fastest shipping

Cons

  • The software freezes from time to time.
  • None other

Most Important Features

  • The real time service
  • Logistic costs
  • Sending out our products

Return on Investment

  • Logistic costs
  • Money saved by shipping costs
  • Getting our brand name out

Great solution for all your courier and logistics intelligence as a product

Incentivized
William ChangView profile
Head of Marketing & Alliances in Marketing at Leadbook (11-50 employees employees)

Use Cases and Deployment Scope

Within my organization we used ClickPost for courier allocation and NDR Management. Along with these we also used ClickPost for courier tracking for our customers. It is very easy with ClickPost to integrate with any courier partner. This comes in handy as we don't have to do any changes at our end every time.

Pros

  • Courier Allocation
  • NDR Management
  • ABW Generation

Cons

  • Easier Documentation
  • Community Support
  • Feature Advertisement

Most Important Features

  • Courier Allocation
  • NDR Management
  • Live Tracking

Return on Investment

  • Unified Dashboard
  • Resource Saving
  • Time Saving

Alternatives Considered

Easyship

Other Software Used

Easyship, Shipsy EXIM, ShipStation

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