Name: ClickSend
Price: 0.0056 USD
Rating: 6 (11 reviews)
Author: ClickSend

Help Desk

Web and Video Conferencing

Customer Support

Business Intelligence (BI)

Collaboration

Contract Management

Data Extraction

Operational Analytics

Risk Management

Streaming Analytics

Enterprise

Accounting

Budgeting and Forecasting

Cash Flow Management

Crypto Accounting

Crypto Asset Management

Investor Relations

Finance and Accounting

Applicant Tracking

Background Check

Corporate Learning Management

Employee Recognition

HR Management

Payroll

Talent Intelligence

Talent Management

Technical Skills Assessment

Workforce Analytics

Workforce Management

Human Resources

Application Lifecycle Management (ALM)

Authorization

Cloud Storage

Continuous Delivery

Converged Infrastructure

Data Fabric

Data Science

Fraud Detection

IT Service Providers

Identity Verification

Integration Platform as a Service (iPaaS)

Intranet

IoT Security

Network Monitoring

Network Performance Monitoring

NoSQL Databases

Secret Managers

Web Portal

Wireless WAN

Information Technology

A/B Testing

AI Image Generation

Ad Serving & Retargeting

All-in-One Marketing

Audio Editing

Content Management

Email Marketing

Marketing Automation

Predictive Analytics

Retail Media Advertising

Screen and Video Capture

Social Media Management

Survey & Forms Building

Video

Web Analytics

Marketing

Project Management

Wireframing

Professional Services

Customer Relationship Management (CRM)

Revenue Operations

Sales

API Security

Security

Animal Shelter

Architecture

Chargeback Management

Computer-Aided Design (CAD)

Debt Collection

Dental

Moving Software

Oil and Gas

Tax Practice Management

Vertical-Specific

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Zendesk Suite

Calendly

WooCommerce

SimplyCast

Microsoft To Do

Ambassador Referral Marketing Platform

MySQL

Intuit Mailchimp

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AWeber

Monitis, now part of Teamviewer

Umbraco CMS

LemonStand (Discontinued)

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Airtable

Eventbrite

ClickFunnels

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AdRoll

Microsoft 365

Ortto

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### SMS Marketing
Reviewers generally praise ClickSend's SMS marketing capabilities. Users appreciate the ease of creating and executing SMS campaigns, the affordability of the service, and the ability to integrate SMS into their existing email sequences. However, some users have noted limitations such as the short text length to keep costs down and issues with links being marked as spam. Despite these minor drawbacks, ClickSend's SMS marketing functionality is seen as a valuable tool for businesses looking to engage with their audience through text messaging. (Source Reviews: [1](https://www.trustradius.com/reviews/clicksend-2022-04-26-17-31-11), [2](https://www.trustradius.com/reviews/clicksend-2021-12-20-01-18-47), [3](https://www.trustradius.com/reviews/clicksend-2021-08-16-17-12-35), [4](https://www.trustradius.com/reviews/clicksend-2022-02-16-05-06-47), [5](https://www.trustradius.com/reviews/clicksend-2022-04-27-04-04-06), [6](https://www.trustradius.com/reviews/clicksend-2020-08-25-09-49-28))

### Email Marketing
User opinions on ClickSend's email marketing capabilities vary widely. While some users appreciate the ease of integrating email and text within their marketing strategies, others express concerns about the limitations of the platform, such as the short text length for SMS campaigns and links being marked as spam. Additionally, there are mixed reviews regarding the lack of features like email monitoring, call recording, and a comprehensive contact database. Despite some drawbacks, users find ClickSend's email marketing tool to be cost-effective and straightforward to use, with the ability to create quick campaigns and automate messaging for new users. (Source Reviews: [1](https://www.trustradius.com/reviews/clicksend-2022-04-26-17-31-11), [2](https://www.trustradius.com/reviews/clicksend-2021-08-16-17-12-35), [3](https://www.trustradius.com/reviews/clicksend-2021-12-20-01-18-47), [4](https://www.trustradius.com/reviews/clicksend-2021-06-16-00-16-32), [5](https://www.trustradius.com/reviews/clicksend-2020-08-25-09-49-28))

### Automated Marketing Campaigns
Users generally appreciate ClickSend's automated marketing campaigns for their effectiveness in reaching clients and enhancing engagement. The platform's ability to automate SMS reminders, personalized campaigns, and segmented offers has been well-received. While some users highlight the cost-effectiveness and ease of use, others mention challenges with managing bounced numbers and the lack of certain advanced features. In conclusion, ClickSend's automated marketing campaigns are seen as a valuable tool for businesses looking to streamline their marketing efforts and improve customer communication. (Source Reviews: [1](https://www.trustradius.com/reviews/clicksend-2022-04-26-17-31-11), [2](https://www.trustradius.com/reviews/clicksend-2022-04-27-04-04-06), [3](https://www.trustradius.com/reviews/clicksend-2021-06-16-00-16-32), [4](https://www.trustradius.com/reviews/clicksend-2020-08-25-09-49-28))

### Customer Communication
Users generally appreciate ClickSend's communication features, highlighting the ease of sending SMS notifications and the efficiency of live chats for both formal and informal discussions. However, some users express a desire for additional features such as the ability to receive responses back to their browser and the option for phone call functionality. Despite these minor concerns, overall sentiment leans towards positive regarding ClickSend's customer communication capabilities. (Source Reviews: [1](https://www.trustradius.com/reviews/clicksend-2022-02-16-05-06-47), [2](https://www.trustradius.com/reviews/clicksend-2021-12-20-01-18-47), [3](https://www.trustradius.com/reviews/clicksend-2021-06-16-00-16-32), [4](https://www.trustradius.com/reviews/clicksend-2021-08-16-17-12-35), [5](https://www.trustradius.com/reviews/clicksend-2020-08-25-09-49-28))

### Live Chat Services
While some users appreciate the convenience of ClickSend's live chat services for notifications and task management, others find the lack of real-time chat functionality to be a drawback. The automation features and reduced communication costs are highlighted as positives, but the absence of instant replies and live chat support is noted as a limitation. Users seem to have differing views on the effectiveness of ClickSend's live chat services, with some finding it beneficial for specific purposes while others desire more interactive and immediate communication options. (Source Reviews: [1](https://www.trustradius.com/reviews/clicksend-2022-02-16-05-06-47), [2](https://www.trustradius.com/reviews/clicksend-2021-06-16-00-16-32), [3](https://www.trustradius.com/reviews/clicksend-2020-08-25-09-49-28))

### Segmented Messaging
Users have highlighted that ClickSend's segmented messaging functionality has been instrumental in enhancing customer engagement and communication. The ability to target specific lists of users based on various criteria has proven effective in driving retention and reducing churn rates. While some users have raised concerns about the potential cost implications if not managed efficiently, overall, the consensus leans towards the positive impact of ClickSend's segmented messaging capabilities. (Source Reviews: [1](https://www.trustradius.com/reviews/clicksend-2022-04-26-17-31-11), [2](https://www.trustradius.com/reviews/clicksend-2021-06-16-00-16-32), [3](https://www.trustradius.com/reviews/clicksend-2020-08-25-09-49-28))

ClickSend has proven to be an essential tool for businesses in various industries, providing effective solutions for communication needs. For example, Bussi, a ride-hailing app in Mexico City, relies on ClickSend's SMS capabilities to communicate directly with their users. This direct and urgent method of communication has proven to be invaluable for Bussi, allowing them to send general promotion campaigns, automated welcome messages, and discounts. By segmenting users based on routes, areas, and engagement levels, Bussi has seen an increase in user retention and a decrease in churn.

In addition to its SMS features, ClickSend offers intelligent mail support and barcode scanning functionalities that have greatly simplified operations for businesses like Bussi. This enables them to analyze the intelligence level of stakeholders and efficiently communicate with users through chats and other means, even on mobile devices. Furthermore, ClickSend's job management specifications contribute to the proper running of businesses by streamlining processes related to loan applications, client communication, marketing campaigns, and more.

Moreover, ClickSend is highly regarded within the marketing department as it facilitates efficient SMS marketing. Its integration with ActiveCampaign allows for seamless automation of personalized letters and postcards to leads and clients. This integration enhances communication with prospects and ensures a higher conversion rate. Additionally, ClickSend serves as a cost-effective solution for organizations looking to communicate with clients via SMS and MMS for both marketing and transactional purposes. With features like template saving, message history review, and easy contact management, ClickSend enables businesses to maintain a strong connection with their audience.

The versatility of ClickSend is further exemplified by its functionality as an automated SMS reminder tool within client email sequences. Small businesses have found this feature to be invaluable in ensuring timely communication and reducing missed appointments or deadlines. Overall, ClickSend offers a wide range of use cases that address the communication needs of businesses across different industries in a reliable and efficient manner.

Straightforward and Easy to Use: Users have praised ClickSend for its straightforward and intuitive user interface, which resembles an email marketing tool. Several reviewers have mentioned that the platform is easy to navigate and use efficiently.

Convenient List Management: Many users appreciate the convenience of ClickSend's list management feature, allowing them to upload lists of numbers in CSV format. This enables users to add multiple recipients at once, saving time and effort.

Effective Campaign Management: Reviewers have found ClickSend's campaign management capabilities highly effective. They value the ability to generate quick campaigns, save templates with URLs, schedule messages for specific dates and times, and track campaign performance through analytics. This comprehensive set of features allows users to optimize their SMS messaging strategies effectively.

Outdated User Interface: Several users have expressed their dissatisfaction with ClickSend's outdated user interface. They have been using the software for a significant period of time and have not witnessed any improvements in the design, which they believe is in need of renovation.

Limited Payment Options: Some users have pointed out the lack of payment options available in ClickSend. Currently, the software only supports Stripe as a payment method, which can sometimes cause issues for users with multiple transactions across different services. Users have suggested adding PayPal as an alternative payment option to provide more flexibility and reliability.

Missing Key Features: A common concern raised by reviewers is the absence of certain critical features in ClickSend. Users have highlighted that email monitoring, call recording, and file sharing capabilities are missing from the software. These features are commonly expected in similar software and their absence has been noted by several customers.

Email

SimpleTexting is an SMS marketing and text messaging service from the company of the same name headquartered in Miami Beach.

500 credits

1,000 credits

2,000 credits

3,000 credits

7,500 credits

15,000 credits

25,000 credits

50,000 credits

Marketing Cloud is an AI-powered, cloud-based digital marketing platform within the Salesforce Customer 360 ecosystem. Marketers can segment their audience, deliver personalized messages, track campaign performance, engage leads and accounts, and optimize strategies based on real-time insights.

Account Engagement

Data Cloud for Marketing

Engagement

Intelligence

Loyalty Management

Personalization

ClickSend

Mobile marketing is a set of practices that enables organizations to communicate and engage with their audience in an interactive and relevant manner through any mobile device or network.

Mobile Marketing

Likelihood to Recommend

Support Rating

Salesforce Sales Cloud

OneNote

Google Workspace

Salesforce CMS

Managing Director

ClickSend 2022-02-16 05:06:47

Google Drive

Amazon Drive (discontinued)

ClickUp

President/CEO

ClickSend 2022-04-27 04:04:06

Zoho Projects

Google Analytics

Acoustic Campaign

PackageX Mailroom

CITO (Chief Information Technology Officer)

ClickSend 2021-06-16 00:16:32

Postalytics

Asst. Group Leader

ClickSend 2021-12-20 01:18:47

ClickSend

Overview

What is ClickSend?