Obnoxious customer service, not interested in small accounts
Wanted to use it for personal contacts to keep "top of mind."
ClickSend
ClickSend
Overview
Reviews
Reviewer Pros & Cons
View all pros & cons
Pricing
View all pricing$0.0056
Cloud
Per email for at least 25,000 emails
SMS
$0.0177
Cloud
Per text for at least 2,000 texts
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.clicksend.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Features Scorecard
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Product Details
What is ClickSend?
ClickSend aims to help businesses communicate with their customers and staff in the moments that matter on the channels, they use every day.
ClickSend is designed to power billions of messages worldwide and offers a full suite of communications products from SMS and rich messaging to letters and fax all done via online dashboard or API.
ClickSend Features
- Supported: Bulk SMS Gateway
- Supported: Transactional Messaging API
- Supported: Online to Post Service
- Supported: Outlook to SMS Plugin
- Supported: Email Marketing
- Supported: Text-To-Voice Call Gateway
- Supported: Email to Fax
ClickSend Screenshots
ClickSend Video
Welcome to ClickSend.
ClickSend Integrations
- Zapier
- Typeform
- Shopify
- LiveAgent
- Freshservice
- BigCommerce
- Freshdesk
- Sendinblue
- Adobe Campaign
- Airbrake
- Help Scout
- HubSpot Marketing Hub
- Zendesk Support Suite
- Calendly
- WooCommerce
- SimplyCast
- Microsoft To Do (formerly Wunderlist)
- Ambassador Referral Marketing Platform (discontinued)
- MySQL
- Mailchimp
- Formstack Forms
- AWeber
- TeamViewer Web Monitoring (Monitis)
- Umbraco CMS
- LemonStand (Discontinued)
- LeadSquared
- Airtable
- Eventbrite
- ClickFunnels
- Microsoft SharePoint
- Evernote
- AdRoll
- Microsoft 365 (formerly Office 365)
- Autopilot
- Slack
- IFTTT
- ActiveCampaign
- Pardot
- Asana
- Stripe
- Xero
- PrestaShop
- Buffer
- Zoom
- Adobe Marketo Engage
- Trello
- RITEQ Workforce Manager, acquired by Ceridian
- Harvest
- Qlik Application Automation (Blendr.io)
- ConvertKit
- Teachable
- Webflow
- Vimeo
- Acuity Scheduling
- a Squarespace company
- Gmail
- SweepBright
- PubNub
- Facebook Lead Ads
- Agiloft
- Zoho
- Flickr
- AroFlo
- MiniOrange
- Salesforce
- InfusionSoft
- Reamaze
- Google Calendar
- Lander
- Magento Commerce Cloud (formerly Magento)
- FullContact
- Desk
- Find My Shift
- Arduino
- Disqus
- Meetup
- Feedly
- MediTrust
ClickSend Competitors
- Twilio
- MessageMedia
- Clickatell
ClickSend Technical Details
| Deployment Types | SaaS |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
Alternatives
View all alternatives
Reviews and Ratings
(4)
Ratings
Reviews
(1-4 of 4)Companies can't remove reviews or game the system. Here's why
December 23, 2021
Obnoxious customer service, not interested in small accounts
- Well-designed website
- Plenty of communication options
- Affordable
- Terrible and obnoxious customer service
- Not friendly to small companies and individuals
August 19, 2021
ClickSend for sms marketing.
- Easy setup
- Great support
- Lots of functionality
- Cost
- Better learning and onboarding experience
- A better crm that works with it.
- Messaging is one of the perfect job that ClickSend does in our company.
- Bar code scanning is another procedure, that automates most of our activities.
- There is proper job planning and management, ensuring the productivity of every employee is well felt.
- ClickSend lacks email monitoring, which is critical.
- ClickSend has no call recording or file sharing, also a big miss.
- Lastly, ClickSend lacks contact database, which means, the information details of clients are not well captured.
October 20, 2020
ClickSend the go-to SMS solution
- You can add list of users just by uploading numbers CSV or by uploading detailed CSV.
- You can generate quick campaigns just like in email, save templates with URLs, send immediately, or schedule for a certain date and hour. They have analytics, shared, and private numbers. I like that it is super straightforward.
- You can make automated campaings that will be sent every time a new user joins a list. This you can do with 3rd-party integrations such as your own app or Zapier since ClickSend already has this integration.
- Super cheap and it's what I like most. You pay for SMS in bulk with really competitive prices. Most SMS companies want to charge by the number of users, and when you have 32,000 active users or +130,000 users it just becomes expensive so ClickSend is the SMS solution.
- In general, using ClickSend is quick and the learning curve for new users is flat since it's almost the same as an email marketing tool just for SMS and compressed.
- Definitely the UI--I mean you can do practically everything and so fast but still the general design feels a little bit old and they haven't renovated in the last 2-3 years that I have been using it.
- Add Paypal. Currently, ClickSend uses only Stripe, and Stripe trend to block credit cards if you have a lot of transactions processed by Stripe (in different services). It may be a bank issue with Stripe in my country, but still, your users are affected and it's a pain not to be able to have more payment methods. Paypal is just fine and it usually doesn't have the kinds of problems that Stripe has.