Clicktools

Clicktools Reviews

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Ratings and Reviews
(1-5 of 5)

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June 29, 2015

Gets the job done

Jennifer Robertson | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Implementation is pretty easy. You can get started right away by logging into the ClickTools website. Your SFDC administrator can also install the app from the SFDC App Exchange. This is a fairly easy process. Once it is installed, you can access ClickTools from inside SFDC. The only bummer is you'll have to log in twice.

Clicktools Scorecard Summary

Feature Scorecard Summary

Survey Format & Appearance (3)
83%
8.3
Survey templates (11)
70%
7.0
Themes (12)
89%
8.9
Custom logo/branding (14)
89%
8.9
Survey Content (3)
89%
8.9
Changes to live survey (16)
89%
8.9
Question design help (14)
89%
8.9
Multiple question types (16)
89%
8.9
Survey Logic (1)
80%
8.0
Survey logic flexibility (13)
80%
8.0
Survey Reporting & Analytics (5)
95%
9.5
Response tracking (14)
99%
9.9
Data export (15)
99%
9.9
Standard reports (13)
90%
9.0
Custom reports (11)
99%
9.9
Analytics (11)
90%
9.0
Survey Administration & Security (2)
89%
8.9
Access controls (14)
89%
8.9
Compliance (6)
90%
9.0
Survey Distribution (2)
90%
9.0
Vendor-offered crowdsourcing (1)
100%
10.0
Respondent restrictions (6)
80%
8.0

What is Clicktools?

Clicktools is a cloud-based survey software. It enables business users to collect information through surveys, call scripts, and web forms; automatically centralize the data in CRM; and act on those insights to increase loyalty. The program is offered by Callidus Cloud, which in turn was acquired by SAP in 2017 when the companies formed a strategic partnership.

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Clicktools Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

What is Clicktools?

Clicktools is a cloud-based survey software. It enables business users to collect information through surveys, call scripts, and web forms; automatically centralize the data in CRM; and act on those insights to increase loyalty. The program is offered by Callidus Cloud, which in turn was acquired by SAP in 2017 when the companies formed a strategic partnership.

What is Clicktools's best feature?

Reviewers rate Response tracking and Data export and Custom reports highest, with a score of 9.9.

Who uses Clicktools?

The most common users of Clicktools are from Enterprises and the Computer Software industry.