ClickUp

ClickUp

Customer Verified
Top Rated
About TrustRadius Scoring
Score 8.7 out of 100
Top Rated
ClickUp

Overview

What is ClickUp?

ClickUp is an all-in-one productivity platform.

It’s a hub where teams can come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, and Whiteboard. Customized with just a few clicks, ClickUp lets teams of all types...
Read more

Recent Reviews

ClickUp a storm!

10 out of 10
November 30, 2022
We use ClickUp for project management for social media posts and other projects. All our projects go thru ClickUp. If it's not on ClickUp …
Continue reading
Read all reviews

How ClickUp Differs From Its Competitors

Collaboration

Greatly. People are able to make their own boards and discover features and workflows to make our processes better, rather than working within the rigid confines of the system.
Continue reading

All-in-One Productivity Platform

For me, we haven't replaced anything with ClickUp, but it's replaced other task management systems and we've adopted use of new features as a result of their usability on the ClickUp platform. Otherwise, we'd have a leaner workflow due to the clunkiness of the systems we'd have not been using.
Continue reading

Collaboration

Cross functional projects have become easy since tasks can coexist in multiple spaces.
Org wide goals are easy to track and planning becomes easier since we can check if we are aligning with goals at a larger picture.
Constantly changing requirements can properly be tracked and with it we can …
Continue reading

All-in-One Productivity Platform

Use of calendars to complete tasks before deadlines is always critical. With ClickUp this is very easy as your deadlines are visible on your calendars along with the tasks so planning your day/week bandwidth is super easy and fast.
Since everything can be tracked in tasks or subtasks, the cognitive …
Continue reading

Collaboration

Managing projects has become a breeze. We've become efficient at creating our posts and tasks and getting things done. We can track the progress of tasks and coworkers, and projects all in one central place. Brainstorming is also much easier to do because we can collaborate together and brainstorm …
Continue reading

All-in-One Productivity Platform

We can do everything in ClickUp, time tracking, project tracking, task tracking, coworker tracking, project management, task management. We can do it all. It's the greatest ever and makes us so productive! It's so good and super helpful. Everyone should be using ClickUp if they can. It's the best …
Continue reading

Collaboration

We have a few different departments and ClickUp helps keep us all on the same page. Relevant projects might include building a landing page or an email marketing campaign, setting up an in-person review meeting, or updating our SEO best practices. A lot of these tasks require collaboration. When …
Continue reading

Collaboration

Being able to manage tasks and assign them - lets you take them off your plate until you need to get back into the task. This is easy to follow up on track progress and manage all without having to have a million meetings to do the same thing. I tend to be the only person in my office most days, …
Continue reading

All-in-One Productivity Platform

Following a project or task manually can be daunting and usually requires several meetings to get things organized. ClickUp has made it so easy to manage emails regarding a task, incorporates forms and data management, calendar re-entry, zoom, chat, doc retrieval, and my latest automation for …
Continue reading

Collaboration

What I love about ClickUp is that not only do we communicate in the tasks, but we include emails in there as well. What I love about the chat and email integrated right in with the tasks and documents is that nothing gets lost in transit like with many other tools.
Continue reading

All-in-One Productivity Platform

We are not using ClickUp to manage our SEO task automation. This used to take a team member and spreadsheets, now automated with ClickUp. We also now use ClickUp as a CRM to manage tasks that have to follow sales right down to the project tracking. We use Zapier to integrate with our other CRM, so …
Continue reading

Collaboration

ClickUp improved all of our collaboration, including a lot of areas of the company that started using ClickUp. We also used it in a lot of projects that more than 1 area was involved, and was amazing. It also has helped a lot with our communication, just with the possibility of knowing what the …
Continue reading

Collaboration

We have not yet used ClickUp as a Cross department tool. Many departments have the freedom to choose what to use, so not everyone went on board with ClickUp.

But since showing what ClickUp can offer, we are converting and raising the interest of other teams on having access to the tool, so soon, …
Continue reading

Collaboration

Managing projects and tasks is easier than ever. Instead of siloization, we have implemented a process-oriented structure that brings together all the right people across each related department to contribute to the conversation. There is no limit to the collaboration available, but if you are …
Continue reading

Collaboration

We love the whiteboard feature. It's like being in a team meeting and having an actual whiteboard in front of you! You can draft up processes, review timelines, look at your Value Added Productions Systems.
We recently used it to map out our client journey, this helped us understand where we were …
Continue reading

All-in-One Productivity Platform

Automations mean we no longer need to complete repetitive tasks. We have an automation set up so when a customer submits a bug to us, they get an automated email from ClickUp, then as we move it through the support pipeline, they get emails on progress. Everyone in the team from the Account Exec …
Continue reading

Collaboration

ClickUp was able to keep our sanity in our production area, where we have 300 deliverables every month. Each deliverable is complex and needs a design and documentation. It gets passed from around from the design team, writers, to QA. We keep track of all feedback and revision notes in the …
Continue reading

All-in-One Productivity Platform

For instance, the email automations for our CRM and applicants tracker is a time saver. It also eliminates a lot of errors. With other complex processes, we use subtask automations, our team does not to remember a thing, they will get notified in time when it is their turn in the process. Whenever …
Continue reading

Collaboration

Our team has come together in unexpected ways. Because of the visibility on ClickUp, When one department sees that another may need support, we have literally dropped everything to be “all hands on deck” to help them. We also have a list for company To-do’s and Issues. We encourage everyone to …
Continue reading

All-in-One Productivity Platform

Our processes have been simplified extraordinarily. by utilizing automations, email integration, due dates, calendar, integrations, and other features, we have been able to organize and prioritize our work flowS. We previously were all using our own methods to keep track of our own work. Now we …
Continue reading

Collaboration

ClickUp has helped foster collaboration on tasks by allowing multiple departments to communicate and enabling remote work for all employees. The biggest benefit we have seen in terms of collaboration is the project management side which requires an agile approach. Scrum Master and Product Owner …
Continue reading

All-in-One Productivity Platform

ClickUp has allowed us to eliminate a handful of apps and just use their app for productivity purposes. We still use Zapier for most automation as it seems to work a bit better. ClickUp is really good about improving its product, so we may switch to ClickUp for automation as the app continues to …
Continue reading

Collaboration

It is now at the point where if we are discussing anything that is firm-wide, it is in ClickUp. It has become the one place where everyone is and where we can assign work based on discussions without going elsewhere. While it hasn't replaced key software like Microsoft Word, it has made it a place …
Continue reading

All-in-One Productivity Platform

ClickUp is our single project management tool and collaborative note-taking tool. It has reduced our need for other PM tools. It has robust automation that bring some menial tasks into automatic tasks, freeing up our time to think through a bigger problem and allowing 'heavier' work to be done …
Continue reading

Collaboration

ClickUp helped a lot to manage projects with team collaboration since it is cloud-based solution. Whenever a staff makes a change on a task, another staff has access to changes immediately which speed up the process. In addition to that, it is very easy to get a report of time logs so that we can …
Continue reading

All-in-One Productivity Platform

ClickUp integrates with an email so that we integrated our support mail box with it. Whenever a customer reports an issue or asks for support, ClickUp creates a task for that email so that we can easily track support requests. This helps saving labor cost for a staff to be assigned for support …
Continue reading

Collaboration

ClickUp is being used by various groups at my employer but not across the board. Each department using ClickUp has its own instance due to complexities with Protected Health Information and internal security policies. I cannot, therefore, comment on how ClickUp has impacted collaboration in other …
Continue reading

All-in-One Productivity Platform

Our intake of education requests has been simplified to one platform vs. previously, we would take projects in on SharePoint, I would write automation in PowerAutomate to try to pull metrics, and we would email back and forth with those we assign projects out to. Now we do all of that in ClickUp. …
Continue reading

Collaboration

We use ClickUp to facilitate document sharing, brainstorming, and meeting deadlines in a transparent manner. We have created systems and standard operating procedures, and resources that can be easily accessed by my geographically diverse team. All members can easily see where tasks are at in the …
Continue reading

All-in-One Productivity Platform

We use ClickUp as the repository for all standard operating procedures. We've simplified and streamlined all processes that once lived in disparate Google docs and sheets. Repeatable tasks and systems no longer have to be manually set up and managed. This has resulted in a significant time-saving …
Continue reading

Collaboration

I think ClickUp accomplished its objectives with this one, we noticed an increase in our collaboration efficiency, and it actually changed some things in the way we usually manage our projects. We use it as our all-in-one app, so all members of our company use it in whichever department they are …
Continue reading

All-in-One Productivity Platform

Well, we implement Scrum with it, and it works just fine. ClickUp is a platform we really like because it made trying out agile methodologies easy and fun almost, it's very straightforward to use and has a lot of info on its youtube channel. We were able to change the way we work, all thanks to …
Continue reading

Collaboration

After the integration of ClickUp, our team has seen major changes/improvements in achieving goals, completing tasks on time, tracking progress, and easing communication. In ClickUp, we can even invite other team members and track their performance as well. By using this, we can map the right …
Continue reading

All-in-One Productivity Platform

Previously, we used to use multiple apps to know multiple things. But ClickUp has entirely changed the game. It was a game changer, and in simple terms, it is an all-in-one tool. The main pro of ClickUp is our team had a great productivity increase in the last two quarters.
Continue reading

Collaboration

Earlier every project requirement/update was shared via emails, be it with internal or external people. Now with click up, we can get onboard our clients to the project where they can leave their feedback and inputs for the tasks. It has reduced Turn around time, and we are able to deliver on time.
Continue reading

Collaboration

On my team of 3 people, it helped us collaborate better because we knew clearly which tasks were assigned to the different members of the team as well as the due dates and it really kept us on task. We were also able to communicate within each task, keeping us from spending time bouncing back and …
Continue reading

All-in-One Productivity Platform

The automation that I mentioned earlier was used by multiple teams, as there were 3 teams involved in onboarding new hires. We previously were reliant on email and Slack for communication about the tasks involved but once the automation was in place, it helped everyone see where tasks were in the …
Continue reading

Collaboration

Made it easier to communicate a problem and solution for the features we build, helped center all information regarding this problem/feature in one place, making it easier to team members to follow throughout the whole process.
Continue reading

All-in-One Productivity Platform

By giving us, in one app, the opportunity to manage the development process of a software product, manage our company's internal processes, manage our recruitment process, manage our HR process, manage documents, manage chat between team members, and so on.
Continue reading

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 13 features
  • Task Management (301)
    9.2
    92%
  • Team Collaboration (282)
    9.1
    91%
  • Scheduling (231)
    8.3
    83%
  • Document Management (248)
    7.7
    77%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

5 videos

ClickUp Allows Project Status To Be Monitored By Whole Team To Stay On Track :User Review
03:32
User Review: ClickUp Works To Effectively Keep Collaboration On Track Across Offices
02:20
User Review: ClickUp Enables Accountability Between Team Members When Working Projects
02:44
Return to navigation

Pricing

View all pricing

Free

$0.00

Cloud

Unlimited

$9.00 ($5.00)

Cloud
per member per month (annual contract pricing)

Business

$19.00 ($12.00)

Cloud
per member per month (annual contract pricing)

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://clickup.com/#pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
Return to navigation

Product Demos

Introducing ClickUp 3.0
01:11
Intro to ClickUp in 2 Minutes
02:06
How Hawke Media uses ClickUp to increase productivity
02:18
Best Free Project Management Software (ClickUp, Todoist, Trello, Airtable)
05:52
Return to navigation

Features Scorecard

Project Management

8.2
82%

Professional Services Automation

7.1
71%
Return to navigation

Product Details

What is ClickUp?

ClickUp is an all-in-one productivity platform.

It’s a hub where teams can come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, and Whiteboard. Customized with just a few clicks, ClickUp lets teams of all types and sizes deliver work more effectively, boosting productivity to new heights.

ClickUp states its core mission is to make the world more productive by removing friction caused by using many different applications. ClickUp boasts millions of users and over 200,000 teams at companies like Samsung, IBM, Twitter, Uber, and Ubisoft.

ClickUp Features

Project Management Features

  • Supported: Task Management
  • Supported: Resource Management
  • Supported: Gantt Charts
  • Supported: Scheduling
  • Supported: Workflow Automation
  • Supported: Team Collaboration
  • Supported: Support for Agile Methodology
  • Supported: Support for Waterfall Methodology
  • Supported: Document Management
  • Supported: Email integration
  • Supported: Mobile Access
  • Supported: Timesheet Tracking

Professional Services Automation Features

  • Supported: Project & financial reporting

ClickUp Screenshots

Screenshot of List ViewScreenshot of Box ViewScreenshot of Board ViewScreenshot of Calendar View

ClickUp Videos

Introducing ClickUp 3.0
An introduction to ClickUp.
How Hawke Media uses ClickUp to increase productivity
While many options can carry a large pricetag, there are tons of free project management software available. In this video produced by the TrustRadius team, learn why ClickUp is one of the best free project management software on the market.

ClickUp Integrations

ClickUp Competitors

ClickUp Customer Size Distribution

Consumers35%
Small Businesses (1-50 employees)35%
Mid-Size Companies (51-500 employees)25%
Enterprises (more than 500 employees)5%

ClickUp Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesAll
Supported LanguagesEnglish, Spanish, French, German

Frequently Asked Questions

ClickUp starts at $0.

Trello, Asana, and monday.com are common alternatives for ClickUp.

Reviewers rate Task Management highest, with a score of 9.2.

The most common users of ClickUp are from Small Businesses (1-50 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews

(1-25 of 246)
Companies can't remove reviews or game the system. Here's why
Kartikeya Thapliyal | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Cross functional projects have become easy since tasks can coexist in multiple spaces.
Org wide goals are easy to track and planning becomes easier since we can check if we are aligning with goals at a larger picture.
Constantly changing requirements can properly be tracked and with it we can properly track how many teams have worked on it for how much time.
Time reporting is on task and user level both
November 30, 2022

ClickUp a storm!

Score 10 out of 10
Vetted Review
Verified User
Managing projects has become a breeze. We've become efficient at creating our posts and tasks and getting things done. We can track the progress of tasks and coworkers, and projects all in one central place. Brainstorming is also much easier to do because we can collaborate together and brainstorm and get it done.
Score 9 out of 10
Vetted Review
Verified User
We have a few different departments and ClickUp helps keep us all on the same page. Relevant projects might include building a landing page or an email marketing campaign, setting up an in-person review meeting, or updating our SEO best practices. A lot of these tasks require collaboration. When some of our team members are working from home, ClickUp helps us all stay connected.
Lynn Spina | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Being able to manage tasks and assign them - lets you take them off your plate until you need to get back into the task. This is easy to follow up on track progress and manage all without having to have a million meetings to do the same thing. I tend to be the only person in my office most days, so being able to collaborate with my other departments and teams efficiently is necessary. I look forward to working more with the whiteboard and the ghant options for brainstorming for projects - I just need a little more time to play around with it to figure it out. I'm one of those - need to use it to understand it - people.
Joseph Kahn | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
What I love about ClickUp is that not only do we communicate in the tasks, but we include emails in there as well. What I love about the chat and email integrated right in with the tasks and documents is that nothing gets lost in transit like with many other tools.
Lucas Constantino Buso | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
ClickUp improved all of our collaboration, including a lot of areas of the company that started using ClickUp. We also used it in a lot of projects that more than 1 area was involved, and was amazing. It also has helped a lot with our communication, just with the possibility of knowing what the other team is doing.
Score 9 out of 10
Vetted Review
Verified User
We have not yet used ClickUp as a Cross department tool. Many departments have the freedom to choose what to use, so not everyone went on board with ClickUp.

But since showing what ClickUp can offer, we are converting and raising the interest of other teams on having access to the tool, so soon, we will be upgrading to an enterprise plan where we will be able to use ClickUp to the fullest.
Leon Prather II, CTS | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Managing projects and tasks is easier than ever. Instead of siloization, we have implemented a process-oriented structure that brings together all the right people across each related department to contribute to the conversation. There is no limit to the collaboration available, but if you are wanting to be more siloed - know that this is not the tool for you.
Score 10 out of 10
Vetted Review
Verified User
We love the whiteboard feature. It's like being in a team meeting and having an actual whiteboard in front of you! You can draft up processes, review timelines, look at your Value Added Productions Systems.
We recently used it to map out our client journey, this helped us understand where we were falling short and what new processes we needed to put in place to succeed.
Eloiza Mariano-Serate | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
ClickUp was able to keep our sanity in our production area, where we have 300 deliverables every month. Each deliverable is complex and needs a design and documentation. It gets passed from around from the design team, writers, to QA. We keep track of all feedback and revision notes in the comments. This is the only way we were able to keep track of everything.
November 25, 2022

ClickUp is. Life changer!

Score 10 out of 10
Vetted Review
Verified User
Our team has come together in unexpected ways. Because of the visibility on ClickUp, When one department sees that another may need support, we have literally dropped everything to be “all hands on deck” to help them. We also have a list for company To-do’s and Issues. We encourage everyone to participate and it allows a platform for everyone’s voice to be heard without it being perceived as “complaints” or personal towards others. We all work together.
November 18, 2022

ClickUp for efficiency

Austin Byrne Lockard | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
ClickUp has helped foster collaboration on tasks by allowing multiple departments to communicate and enabling remote work for all employees. The biggest benefit we have seen in terms of collaboration is the project management side which requires an agile approach. Scrum Master and Product Owner are able more effectively manage the team with a macro approach.
Score 10 out of 10
Vetted Review
Verified User
It is now at the point where if we are discussing anything that is firm-wide, it is in ClickUp. It has become the one place where everyone is and where we can assign work based on discussions without going elsewhere. While it hasn't replaced key software like Microsoft Word, it has made it a place where that tool can be better used.
Ozan Emrah Çaycı | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
ClickUp helped a lot to manage projects with team collaboration since it is cloud-based solution. Whenever a staff makes a change on a task, another staff has access to changes immediately which speed up the process. In addition to that, it is very easy to get a report of time logs so that we can easily track the team's performance.
Tiffany JK Vedamuthu | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
ClickUp is being used by various groups at my employer but not across the board. Each department using ClickUp has its own instance due to complexities with Protected Health Information and internal security policies. I cannot, therefore, comment on how ClickUp has impacted collaboration in other areas as I do not see it increasing my own department's collaboration with other areas - but this is not due to ClickUp itself. Internal to my department, we have noticed an improvement in managing tasks, tracking, and communication.
November 09, 2022

ClickUp for the win

Score 10 out of 10
Vetted Review
Verified User
We use ClickUp to facilitate document sharing, brainstorming, and meeting deadlines in a transparent manner. We have created systems and standard operating procedures, and resources that can be easily accessed by my geographically diverse team. All members can easily see where tasks are at in the business, and it's easy to assign tasks to colleagues.
Score 8 out of 10
Vetted Review
Verified User
I think ClickUp accomplished its objectives with this one, we noticed an increase in our collaboration efficiency, and it actually changed some things in the way we usually manage our projects. We use it as our all-in-one app, so all members of our company use it in whichever department they are in. They have their spaces and organize within them.
November 09, 2022

Best All-In-One Tool.

Score 10 out of 10
Vetted Review
Verified User
After the integration of ClickUp, our team has seen major changes/improvements in achieving goals, completing tasks on time, tracking progress, and easing communication. In ClickUp, we can even invite other team members and track their performance as well. By using this, we can map the right people to the right projects.
Score 10 out of 10
Vetted Review
Verified User
Earlier every project requirement/update was shared via emails, be it with internal or external people. Now with click up, we can get onboard our clients to the project where they can leave their feedback and inputs for the tasks. It has reduced Turn around time, and we are able to deliver on time.
November 08, 2022

ClickUp does it all

Score 10 out of 10
Vetted Review
Verified User
On my team of 3 people, it helped us collaborate better because we knew clearly which tasks were assigned to the different members of the team as well as the due dates and it really kept us on task. We were also able to communicate within each task, keeping us from spending time bouncing back and forth to Slack for communication. We liked that was an all in one tool.
Return to navigation