ClickUp Reviews & Ratings 2024

Starting at $0 per month per seat

Overview

What is ClickUp?

ClickUp is an all-in-one productivity platform.It’s a hub where teams can come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, and Whiteboard. Customized with just a few clicks, ClickUp helps teams of all types and…

Recent Reviews

ClickUp is a crucial tool for fast growing tech companies to take execution to the next level

9 out of 10

April 03, 2024

Incentivized

We use ClickUp for our project management across the company. ClickUp is a fantastic tool we've used for a number of years with a very …

ClickUp - One stop for project management

8 out of 10

March 26, 2024

Incentivized

We used ClickUp to document all the features of medical software and then organise them based on their priority and labels. It's easy to …

By far the most promising project management tool in the market!

8 out of 10

March 11, 2024

Incentivized

We use ClickUp for both daily and on-need basis; this proves to be an essential tool to track company-wide and team-wise projects along …

Comprehensive task management that does pretty much everything

9 out of 10

March 06, 2024

Incentivized

We use ClickUp to manage product development, store documentation and for planning.
We develop in sprints and keep track on tasks and …

ClickUp know-hows

9 out of 10

March 06, 2024

Incentivized

We generally use ClickUp for Task Scheduling and Iteration of daily activities. It keeps our team on track with what needs to be done as a …

Full-featured project management at an affordable price

9 out of 10

March 05, 2024

Incentivized

We have automated our project intake process for new learning and development projects to feed into ClickUp where they are assigned to the …

Highly recommend ClickUp for any size business at any stage in development

9 out of 10

March 05, 2024

Incentivized

We use ClickUp to track progress on projects/tasks and to have one central communication hub to discuss tasks. ClickUp allows us to easily …

Easy to Use, No Training Required

10 out of 10

March 05, 2024

Incentivized

I use it to manage tasks for all departments. It’s easy to track how long a task is done and provides better insights on estimating future …

Switching to ClickUp, our best decision

9 out of 10

February 06, 2024

Incentivized

As a Project Manager, I run over 5 projects at the same time with different teams, and ClickUp has helped us to keep things smoothly …

ClickUp Powers Communication and Collaboration

10 out of 10

January 18, 2024

Incentivized

We use ClickUp to solve our main problem, which was the need to enhance communication and collaboration across teams, many of which have …

Best Task Management Tool

10 out of 10

January 12, 2024

We use ClickUp to manage all the marketing and content department activities and tasks. Before using ClickUp, we drove all the tasks by Jir…

Taking business on the road effectively!

8 out of 10

January 09, 2024

Incentivized

We are a small business with most of the team not working from a desktop computer or laptop every day. We provide luxury service of …

Flexibility and Customization

10 out of 10

January 01, 2024

Incentivized

Templated project management and process documentation for client projects, internal onboarding, and basic to-do list (but customized in a …

Click it Up to team up!

10 out of 10

December 18, 2023

ClickUp was a great solution to keep our projects in one place which enabled a stronger collaboration between locations and …

ClickUp - Don't believe the marketing or the hype

1 out of 10

December 06, 2023

Incentivized

I needed a rapid replacement for project requests and problem ticket management for my software dev department. We had a prior system die …

Read all reviews

How ClickUp Differs From Its Competitors

Collaboration

Collaboration is significantly better after implementing ClickUp. We are a distributed company with people across numerous timezones. It isn't easy to align, collaborate and execute as one. With ClickUp, this is effortless. We track thousands of lists, we use docs extensively to accompany …

Incentivized

All-in-One Productivity Platform

Yes. ClickUp has a fantastic workflow automation capability we use extensively across our operation and automate. This helps us automate manual tasks across the company that are incredibly time-consuming. Using this capability, we free up more time for employees to work on more valuable execution …

Incentivized

Collaboration

Due to ClickUp our team collaboration increased and our meeting time reduced. Our whole team can be relay on ClickUp for the task information. Overall, It improved our project management.

Incentivized

All-in-One Productivity Platform

We used ClickUp to document all the task with details and also we set milestone so it was easy to track milestone progress.

Incentivized

Collaboration

While there is a collaboration on initial phase of scoping, it gets continued further through tasks input on ClickUp i.e. as an admin I can tag people right there and then people can easily reply based on what is being asked on them. What's even good is that comments are documented hence saves …

Incentivized

All-in-One Productivity Platform

Yes - as mentioned, with its deep integration into Google Workspace, it opened up a functionality where people are automatically reminded of their tasks. Additionally, tasks can be seen on the calendar, hence, very useful for admins to get that "bird's eye" view of everything. Gone are the days of …

Incentivized

Collaboration

It has made it more easy to collaborate on tasks and made it more clear who is responsible for what, which is a very positive thing.

Incentivized

All-in-One Productivity Platform

It has improved the workflow, since there is no need for multiple apps for docs and tasks for instance. We use some automations, but not as many as we probably could. ClickUp has simplified the productivity process since we now have a system in place that everyone is familiar with.

Incentivized

Collaboration

For tasks that need collaborative efforts, ClickUp has helped us manage that very effectively. Notes in every tasks plays a crucial role to put your thoughts out when there's a brainstorming session happening. Assigning tasks to team members for managing projects and client deliverables is a sign …

Incentivized

Collaboration

ClickUp has had a positive impact on the collaboration within our department. Several projects require multiple deliverables from various teams within our department. ClickUp allows us to record all deliverables within a project and track each individually. Like a project within a project. Team …

Incentivized

All-in-One Productivity Platform

We have integrated ClickUp with Typeform using Zapier for our intake process. Requestors use a Typeform to complete their request with all the information we need to make an informed decision on the assignment and workload for the project. We can further automate the projects by feeding …

Incentivized

Collaboration

If an idea pops up during a meeting, we immediately jot it down in ClickUp. It makes it easy to build upon that idea in the comments or description. We do a lot of back and forth and the interlinking between tasks is great for connecting projects to form a bigger picture. ClickUp leaves us feeing …

Incentivized

All-in-One Productivity Platform

The different statuses allow us to see the flow of projects and notice at what point things seem to stall. We can see the history of status changes, tag additions/removals, task name changes, etc.. It gives us insight into all the different moving parts associated with a project. We also use the …

Incentivized

Collaboration

My team responds better when they have a centralized area where they can add their notes when tasks are given to them. They even create their own spaces for their personal tasks. In our line of work where everything is virtual and not everyone is in the same time zone, it serves as a better way to …

Incentivized

All-in-One Productivity Platform

When our team needs to sign up for weekend duties or volunteering, this automatically appears in our shared Google Calendar. I don’t have to manually plot the shifts anymore. I get alerts when done and reminders if no one has signed up yet. I can also automate an email to remind our HR team if …

Incentivized

Collaboration

We improve our collaboration and internal communication. Our team was able to follow several projects simultaneously, with clear information about their upcoming tasks. We can now coordinate all the tasks in one place and have valuable information to make curse-changing decisions when needed. The …

Incentivized

All-in-One Productivity Platform

Yes, we have simplified our productivity processes with ClickUp. Our Project management team is in charge of that. Nevertheless, it wasn't suitable for time tracking. We still use another app for that. Also, for instant messaging we found it entangled, so we keep using another app too. We haven't …

Incentivized

Collaboration

We've been able to use the docs feature for all of our meeting agendas and minutes - since they're all in one place, it saves us the time of having to go and track them down. We can also all create our own action/takeaway items immediately into tasks so that we can get to work right away. This …

Incentivized

All-in-One Productivity Platform

We've been able to phase out using email communication with our internal teams since everything is centralized with ClickUp and its Slack integration. This results in less app switching for us and less time spent tracking down something that somebody said regarding a project. Its HubSpot …

Incentivized

Collaboration

It speeds up our task management and communication. The team can accurately track their estimated time and real-time spent on tasks.

All-in-One Productivity Platform

Thanks to ClickUp, we increased productivity by scheduling tasks a week ahead and estimating time more accurately.

Collaboration

Absolutely communication between the partners. The three of us do not work together daily, and rely on this tool to be able to check our sales updates, as an example, without needing to phone or email or for a meeting!! Additionally, we use it to communicate with our teams that go out face to face …

Incentivized

All-in-One Productivity Platform

We are definitely working towards using the system as an all-in-one approach, but it is taking a little time with the small scale of our business, plus we implemented it right before our peak busy period. After this peak season, we intend to fully register all of our team in the system and use …

Incentivized

Collaboration

I'm still piloting this on my own, but will be launching it with others in Q3

Incentivized

All-in-One Productivity Platform

I'm eliminating a separate document management system, and task management and deliverable scheduling is also streamlined. I've got some email automation. In the future, I'll also be using it for other purposes and able to eliminate a few more software systems -- but not yet.

Incentivized

Collaboration

The best case of application thus far has been setting up a space for every region where the company has operations at and every space flows up to a global space where the executives are able to see resource allocation and status of the company initiatives. Furthermore, the collaboration over the …

All-in-One Productivity Platform

The automations have allowed to our Program and Project Management team to set up standards in how to do a project, which assures the success of the projects.

Collaboration

In theory, ClickUp would be facilitate better collaboration within our department and also without. However, in practice, the challenges with the software - and the limits of the functionality without being at the top-tier fee level - there really is the sense of almost collaboration enhancement, …

Incentivized

All-in-One Productivity Platform

As previously stated, ClickUp tries to do everything and ends up doing almost nothing very well. We put some effort into trying to lean into the tool for this kind of use, but it just never came together - via bumping into a roadblock of some kind or other at most turns.

Incentivized

Collaboration

Our collaboration has been tremendously enhanced with ClickUp. Currently in a hybrid working model, it especially helps when working out of office to get answers quick. We have shifted from unnecessary emails and lost files to a central location where we can communicate, collaborate, and have …

Incentivized

All-in-One Productivity Platform

Most of our processes have remained the same - just with quicker internal actions. There are specific workflows and software that we cannot remove from our toolkit due to collaboration on a global level.

Incentivized

Collaboration

This has drastically improved as updates can be shared seamlessly via comments & status of the tasks.

Incentivized

All-in-One Productivity Platform

A lot of processes have been automated and reporting has also been scheduled on ClickUp. Forms are extensively used to create templates which make it all the more easy.

Incentivized

Collaboration

Since adopting ClickUp, it helps us a lot. It helps us manage our time and the projects handling made it easy track along with the proper times management of the projects. It helps us a lot to deliever the projects before the deadline of the projects. It has a track of the resources been used …

Incentivized

All-in-One Productivity Platform

It helps us a lot in work flow management,automating manual work, and integrating with tools in your existing tech stack. It process improved a lot after the ClickUp is implement it simplify our work, it made easy to track the workload of the individual in a team, the products are maintined well …

Incentivized

Collaboration

Collaboration between all the teams within an organization has improved a lot after adopting ClickUp as it is very easy to monitor all the things for the management at one place. Previously with the help of excel it was very difficult to manage all the things and is not possible to keep all the …

All-in-One Productivity Platform

Regarding this feature still we are in the process of automating the manual work and ClickUp has all the features for this and going forward we are looking into this for automating everything and this will help all the team members, team leads and the top management to have proper insight on this.

Collaboration

ClickUp allows up to track all tasks in an organized way for each project manager. We can create any view that is beneficial. Mind maps and whiteboards are great for brainstorming. We also simply use a board/list view to build a backlog of work for a certain product/goal. We create public …

Incentivized

All-in-One Productivity Platform

All tasks and high level project road-mapping is in ClickUp. Since we do not need complex schedules we can get by managing tasks and long range schedules in ClickUp. At times we still need to get back into MS Project for more calculated schedule or more clear viewing. ClickUp's ganntt view could …

Incentivized

Collaboration

We commonly share tasks between departments easily, also a lot of threads and investigation are stored in comments for tasks.

Incentivized

All-in-One Productivity Platform

I think it has been done well, since it's the only management tool we use.

Incentivized

Collaboration

Including observers without assigning them the task. Also making a broad observer without the need to add them specifically in every task (for high admins). The share of space by adapting the statuses one space has, unlike the main one. Or even the possibility of disputing it. The possibility to …

Incentivized

All-in-One Productivity Platform

By making checklists, we can shorten the need to put details for little steps that still need to be noted based on the project, then move on to subtasks or even work in each space per status change. The way ClickUp enables the establishment of multiple deadlines works best for management.

Incentivized

Collaboration

We used to use messaging apps like Skype and Teams for ad-hoc collaboration, but the problem would be that work would often fall between the cracks. ClickUp has been able to address this operational requirement, and we're able to use it just as well for ad-hoc operational work as well as for …

Incentivized

All-in-One Productivity Platform

We were sick of using multiple tools, all with their own associated costs, integrations, etc. ClickUp has really been a breath of fresh air as we've been able to consolidate multiple apps including Todoist, Jira, Confluence, and Redmine into a single app that we now use for absolutely everything …

Incentivized

Collaboration

ClickUp has been instrumental in visualizing both the progress and interdependencies of tasks, substantially improving the planning process as a result. Although we are still in the early stages of integrating ClickUp into cross-functional team projects, its utility has been particularly evident …

Incentivized

All-in-One Productivity Platform

We are heavily using email to task feature which simply a lot of processes.
but we are struggling a lot how to provide feedback to these requesters.
deeper integration is still restricted by global policy which takes a lot of effort to change. But it’s worth to do that, as “approved” solutions are …

Incentivized

Collaboration

I don't have a team but I have worked with sub-contracted that I added to my ClickUp to manage tasks. It was a great experience to keep working the way I always do. All I had to do was invite them to my ClickUp and assign tasks by changing a custom field. They were able to leave comments to ask …

Incentivized

All-in-One Productivity Platform

It did not allow me to reduce the number of apps I use as I switched from one project management system to Clickup but the ease of embedding Google Docs, Google Sheets or Miro boards reduces how often you need to switch between tools, saving precious time on a daily basis

Incentivized

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 13 features

Task Management (562)
9.3
93%
Team Collaboration (533)
9.1
91%
Scheduling (457)
8.2
82%
Document Management (472)
7.6
76%

Reviewer Pros & Cons

View all pros & cons

Docs functionality within the project management suite is very helpful
Docs needs more stability and sometimes content can disappear

Lucien Hopkinson

VP - Go to market

Liven (Information Technology & Services, 201-500 employees)

when we open the card then it shows everything in one page view
UI can be improve to give overview of perticuler task

Verified User

Engineer in Engineering

Computer Software Company, 51-200 employees

Video Reviews

5 videos

View Playlist

ClickUp Allows Project Status To Be Monitored By Whole Team To Stay On Track :Product Review

03:32

ClickUp Review: Works To Effectively Keep Collaboration On Track Across Offices

02:20

ClickUp Review: Enables Accountability Between Team Members When Working Projects

02:44

View more videos

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Pricing

View all pricing

Free

$0.00

Cloud

Unlimited

$9.00 ($5.00)

Cloud

per member per month (annual contract pricing)

Business

$19.00 ($12.00)

Cloud

per member per month (annual contract pricing)

Entry-level set up fee?

No setup fee

For the latest information on pricing, visithttps://clickup.com/#pricing

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

8.2

Avg 7.5

9.3
Task Management
(562) Ratings
This includes the ability to plan, track, collaborate and report on tasks.
7.8
Resource Management
(428) Ratings
Resource management is workload planning to maximize resources.
8.2
Gantt Charts
(390) Ratings
Gantt charts are charts that show tasks or events along the y-axis displayed against time along the x-axis.
8.2
Scheduling
(457) Ratings
Scheduling capabilities allow users to set schedules on tasks, and create timelines and milestones.
7.9
Workflow Automation
(424) Ratings
Workflow automation is the ability to route work requests along an approval process automatically.
9.1
Team Collaboration
(533) Ratings
Team collaboration capabilities let team members work directly with each other and provide team updates.
8.8
Support for Agile Methodology
(362) Ratings
Agile is a time boxed, iterative approach to development that builds software incrementally instead of trying to deliver it all at once near the end.
8.2
Support for Waterfall Methodology
(298) Ratings
Waterfall methodology is a tradition development method that is linear and sequential.
7.6
Document Management
(472) Ratings
Document management provides for centralized management of all project documents.
7.7
Email integration
(370) Ratings
Email integration allows work requests to be made directly from email.
7.6
Mobile Access
(442) Ratings
Mobile access is the ability to access the software from a smartphone or tablet.
7.6
Timesheet Tracking
(366) Ratings
Timesheet tracking is the ability to track all billable and non-billable hours for each project.

Professional Services Automation

Features that support professional services organizations

7.4

Avg 7.4

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Product Details

About
Integrations
Competitors
Tech Details
FAQs

What is ClickUp?

ClickUp is an all-in-one productivity platform.

It’s a hub where teams can come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, and Whiteboard. Customized with just a few clicks, ClickUp helps teams of all types and sizes deliver work more effectively, to boost productivity to new heights.

ClickUp aims to make the world more productive by removing friction caused by using many different applications. The platform boasts millions of users and over 200,000 teams at companies like Samsung, IBM, Twitter, Uber, and Ubisoft.

ClickUp Features

Show Unsupported Features

Project Management Features

Supported: Task Management
Supported: Resource Management
Supported: Gantt Charts
Supported: Scheduling
Supported: Workflow Automation
Supported: Team Collaboration
Supported: Support for Agile Methodology
Supported: Support for Waterfall Methodology
Supported: Document Management
Supported: Email integration
Supported: Mobile Access
Supported: Timesheet Tracking

Professional Services Automation Features

Supported: Project & financial reporting

ClickUp Screenshots

ClickUp Videos

An introduction to ClickUp.

How Hawke Media uses ClickUp to increase productivity

While many options can carry a large pricetag, there are tons of free project management software available. In this video produced by the TrustRadius team, learn why ClickUp is one of the best free project management software on the market.

ClickUp Integrations

ClickUp Competitors

ClickUp Technical Details

Deployment Types	Software as a Service (SaaS), Cloud, or Web-Based
Operating Systems	Unspecified
Mobile Application	Apple iOS, Android
Supported Countries	All
Supported Languages	English, Spanish, French, German

Frequently Asked Questions

ClickUp starts at $0.

Trello, Asana, and monday.com are common alternatives for ClickUp.

Reviewers rate Task Management highest, with a score of 9.3.

The most common users of ClickUp are from Small Businesses (1-50 employees).

ClickUp Customer Size Distribution

Consumers	35%
Small Businesses (1-50 employees)	35%
Mid-Size Companies (51-500 employees)	25%
Enterprises (more than 500 employees)	5%

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Comparisons

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Reviews and Ratings

(1193)

Attribute Ratings

Reviews

(1-11 of 11)

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Companies can't remove reviews or game the system. Here's why

December 06, 2023

ClickUp - Don't believe the marketing or the hype

Jonathan Elinsky

Director of Software Engineering

LearnQuest (Education Management, 51-200 employees)

Score 1 out of 10

Vetted Review

Verified User

Incentivized

Exceptional Examples of ClickUp Support

No, I most certainly can not, as they have not once provided even successful or satisfactory support, let alone exceptional support - again, unless you ask them, in which case I am certain they believe they've done an amazing job every time.

August 29, 2023

ClickUp is an accessible project management tool

Verified User

C-Level Executive in Corporate

Information Technology & Services Company, 1001-5000 employees

Score 9 out of 10

Vetted Review

Verified User

Incentivized

Exceptional Examples of ClickUp Support

I have a question on document management. The solution was so simple but ClickUp took the time to explain properly what went wrong and how to fix it.

September 30, 2022

All in one solution to manage your tasks and everything that a TL looks for.

Nidhi Rajput

BDM

CedCommerce (Information Technology & Services, 501-1000 employees)

Score 10 out of 10

Vetted Review

Verified User

Incentivized

Exceptional Examples of ClickUp Support

Time Mgmt
Central Database
Workload Mgmt
Meeting Mgmt
Reporting

August 12, 2022

ClickUp delivers

Verified User

Employee in Sales

Banking Company, 1-10 employees

Score 10 out of 10

Vetted Review

Verified User

Incentivized

Exceptional Examples of ClickUp Support

I honestly don't remember the issue, it was when we first got ClickUp (long time ago). I do remember that the issue was solved quickly and correctly. That feeling sticks with me more than the actual issue.

It's like Chipotles in my area, some of them are awful and some are great (but they all have delicious food). Can I really recall all the issues at the bad ones? No, but I remember standing in the restaurant frustrated and thinking I'm never coming to this location again.

August 11, 2022

ClickUp is the Ultimate Task Management Level-Up

Cassandra Shenning

Marketing Director

Mobile Veterinary Specialists (MOVES) (Veterinary, 11-50 employees)

Score 10 out of 10

Vetted Review

Verified User

Incentivized

Exceptional Examples of ClickUp Support

I was working in ClickUp and one of my tasks kept giving me an error when I tried to scroll through them on a list. The only way I could find that task would be to exit the task view and go to the list view and search for that particular task. I report the bug, and my chat support agent was immediately sympathetic in working with me and assured me that I would be the first to know when the bug was resolved. ClickUp is a great team of communicators.

August 09, 2022

The app that really does replace them all (almost)

Will Helliwell

Assistant Head of Engineering

Inform Communications Ltd (Telecommunications, 11-50 employees)

Score 10 out of 10

Vetted Review

Verified User

Incentivized

Exceptional Examples of ClickUp Support

The onboarding process was some of the best I’ve experienced. A half hour call with a ClickUp expert. They gave advice specific to our use case such as teaching us how to use sprints and how to setup a backlog. That single half an hour call saved us hours of guess work when building the workspace.

August 09, 2022

Chaos brought to order

Verified User

Manager in Finance and Accounting

Retail Company, 11-50 employees

Score 10 out of 10

Vetted Review

Verified User

Incentivized

Exceptional Examples of ClickUp Support

I experienced an issue with the way a task would show on a printed or saved PDF of a task and its comments, with a page break at an arbitrary place, which resulted in cut-offs. I was as detailed as I could be, and so was the response - from testing my ticket to resolution, I could find absolutely no cause to complain.

July 27, 2022

ClickUp: The backbone of professional services operations, if you make it so!

Alistair Wilson

Digital Transformation Consultant

Compound (Information Technology & Services, 11-50 employees)

Score 10 out of 10

Vetted Review

Verified User

Incentivized

Exceptional Examples of ClickUp Support

We reported an issue with time tracking discrepancy. ClickUp investigated it for a long while providing status updates. We felt like we were 'in it with them' as it progressed. We were pleased with a solid outcome which meant it was rectified.

July 27, 2022

I'm a big fan of ClickUp, even with its current limitations

Salah Boukadoum

CEO (Chief Executive Officer)

Good Returns Group (Non-profit Organization Management, 1-10 employees)

Score 9 out of 10

Vetted Review

Verified User

Incentivized

Exceptional Examples of ClickUp Support

Honestly almost all my support experiences have been exceptional. On more than one occasion, I have gotten a custom video to show me a workaround for a problem made by the support person just for my situation. I've copied that technique now for our own company when we provide support.

July 26, 2022

Easy to Implement and Increase Productivity

Verified User

Administrative Assistant in Sales

Executive Office Company, 51-200 employees

Score 10 out of 10

Vetted Review

Verified User

Incentivized

Exceptional Examples of ClickUp Support

Can’t remember! It’s just so easy to use!

July 25, 2022

Life just gets easier with ClickUp

Marcin Iglicki

Key Account Manager

ADream (Information Technology & Services, 11-50 employees)

Score 10 out of 10

Vetted Review

Verified User

Incentivized

Exceptional Examples of ClickUp Support

As stated earlier, we once had a problem with the renewal of our yearly licenses for the paid membership. ClickUp resolved the issue quickly and delivered an exceptional customer service, thanks to which we were able to focus on our work, instead of dragging this topic for a long period of time. We've been directly contacted by an account manager dedicated to our account to enhance the process and that helped a lot as well.

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Free

$0.00

Unlimited

$9.00 ($5.00)

Business

$19.00 ($12.00)

Asana

Notion

Trello

Airtable

Smartsheet

monday.com

Basecamp

Wrike

Slack

Teamwork.com