ClickUp Reviews & Ratings 2023

ClickUp

Starting at $0 per month per seat

Overview

What is ClickUp?

ClickUp is an all-in-one productivity platform.

It’s a hub where teams can come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, and Whiteboard. Customized with just a few clicks, ClickUp lets teams of all types...

Email is out, ClickUp is in!

9 out of 10

January 29, 2023

The challenge
We were using a variety of tools to manage and collaborate on marketing projects and campaigns, including email, Word docs, …

Great Project Management Tool

8 out of 10

January 27, 2023

I use ClickUp to track billable time, to organize tasks, and to task work out to different teams of our agency.

ClickUp: The platform you can trust to scale and grow your business!

9 out of 10

January 26, 2023

There are multiple use cases of ClickUp in our line of business. For example:

Project management of 60+ users across different teams and …

Great fan of ClickUp!

9 out of 10

January 26, 2023

ClickUp is extremely useful to most of our teams. Product team organizes sprints and releases, operational departments use it for internal …

ClickUp has helped us reduce time and increase cross-team collaboration. As a result users are more productive and efficient with the use of automation.

10 out of 10

January 24, 2023

Problems we were experiencing before we found out about ClickUp:-

Teams were not aligned with the primary objective.
Duplicate work was …

Administration, Collaboration and Success with ClickUp.

10 out of 10

January 20, 2023

We use ClickUp for project management, workload monitoring, and collaboration with other users to meet our goals promptly. Almost all the …

We're mildly obsessed with ClickUp for our consulting business - can you tell?

10 out of 10

January 18, 2023

ClickUp acts as the central hub for everything in our boutique consulting business . We use it as a CRM, content planning and management, …

Will take you by storm. You'll love it the moment your team starts using it!

10 out of 10

January 18, 2023

Basically all collaboration and coordination at our company takes place on ClickUp. Some examples of what we use ClickUp for: planning and …

ClickUp is a fancy project management collaboration tool.

8 out of 10

January 18, 2023

In my current role, I would rate ClickUp as an invaluable tool for streamlining and improving our overall project management and …

ClickUp is almost there to achieving their tagline "One App To Replace Them All"

10 out of 10

January 18, 2023

I use ClickUp in almost 90% of the way I work, manage my tasks, collaborate with others, manage projects and analyze reports. Scope of …

ClickUp and automagic joy

10 out of 10

January 17, 2023

I implement custom builds of ClickUp workspaces for small businesses. This allows them to regain control of their day to day …

All the Features You Could Dream of in a Project Management Software, Simple Enough to be a To-do List

10 out of 10

January 17, 2023

We have implemented ClickUp across our organization with the exception of only a few roles. It is our primary location for …

Switching to ClickUp, our best decision

9 out of 10

January 17, 2023

As a Project Manager, I run over 5 projects at the same time with different teams, and ClickUp has helped us to keep things smoothly …

All-in-one productivity and project management powerhouse.

10 out of 10

January 17, 2023

We use ClickUp as a project management and task management platform. ClickUp has greatly increased my productivity, organization, and work …

Great Improvement for our work

10 out of 10

January 17, 2023

We use ClickUp to manage projects, tasks and overall workload in our small agency.

The main benefit is, that ClickUp allows us to …

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How ClickUp Differs From Its Competitors

Collaboration

Our team's collaboration has greatly improved since implementing ClickUp. Everyone knows where to find the information they need, knows what they need to do and by when. Being able to collaborate in docs and chat in tasks is a huge plus as well.

However, the rest of our business doesn't use it. We …

All-in-One Productivity Platform

ABSOLUTELY!

When someone asks where something is, before I can say it, they say back to themselves, "It's in ClickUp".

We haven't integrated it much with our other tech as we don't need to but the email integration works well for us.

It also automates needing to email someone to ask them to proof …

All-in-One Productivity Platform

No Workflow automation since the features do not have use cases for our organization

Collaboration

The collaboration levels have drastically increased over the course of the first 6 months of deployment in our team. We saw more people owning and taking iniatives, more small projects come to fruition, and more conversations happening regarding the future business needs and goals as well as the …

All-in-One Productivity Platform

There are many examples where ClickUp has simplified our operations. To start with, we had many high-performing teams or some individuals working in silos. There were also many cases where data points were into a sea of spreadsheets and documents with restricted access and even hard to find in …

Collaboration

ClickUp has definitely improved our way of collaborating with each other and is now currently included in our internal process for cross-assignment of tasks. Forms to create tasks have especially made this easier, enabling the receiving team to make sure all the needed details were included. It is …

All-in-One Productivity Platform

We are still using different apps but that is more to adapt to a different ecosystem and organize teams and OKRs. ClickUp remains our preferred tool for internal task management and external communication.

Collaboration

Yes, collaboration has improved. Everyone has access to the work that is outstanding and is being worked on. Tickets can be mirrored across multiple team boards, reducing the risk of duplicate tickets and work. Miro boards and project documentation are all saved under the project board, making it …

All-in-One Productivity Platform

ClickUp is the only application our users are using. We have reduced the need for users to switch across multiple software. Automation tools have helped reduce some admin work. Allowing staff to be more productive. ClickUp has also allowed us to email from the ticket, and replies are added to the …

Collaboration

I have mentioned it before. One of the main challenges we faced in the past was being able to collaborate on a document for project management. This task was difficult because said document traveled by email all the time. Cloud services were not enough to collaborate at the same time, instead, we …

All-in-One Productivity Platform

Currently, we use a function called: automation. This feature has helped us a lot by making changes within tasks automatically by activating the trigger we have defined, eg when the status is changed, progress is complete, comments are added, other tasks are created, and changes are made. the date …

Collaboration

We continually collaborate and use ClickUp for everything from brainstorming through to delegating tasks among the team and running monthly management meetings. Having everything in one place means nobody gets lost trying to find where things are saved. Brainstorming can happen together in person …

All-in-One Productivity Platform

We've reduced the number of tools we use by around 70%. This has helped us simplify immensely and be more discerning about what tools we introduce into the mix (and only if ClickUp can't provide an alternative solution). For example, we now capture client testimonials using Forms in ClickUp, and …

Collaboration

All of the above. Teams and Office365 weren't letting the collaborations flourish.

All-in-One Productivity Platform

Some automation of tasks has occurred, but loading of lists can become increasingly slow, if too overloaded with automations.

Collaboration

In terms of managing projects and tasks, ClickUp's comprehensive task management system allowed teams to easily plan, organize, and execute projects. By providing a central location for all project information and task management, and making it easy for teams to communicate, coordinate, and stay …

Collaboration

Collaborating on tasks is really improved. We are still in the process of migrating most if not all of our communication and collaboration within ClickUp and limit reliance on slack.

All-in-One Productivity Platform

We are still in the process of building out these processes. But we have several client related templates already deployed in clickup so processes are already defined in delivering services to our clients.

Collaboration

There is more and better communication within the team. It allows tagging people in comments, and even assigning comments to people.
Good configuration of notifications means you never miss anything important but you're also not overwhelmed with unnecessary information.

All-in-One Productivity Platform

Projects are automatically announced to the team through a Slack integration.
Automations within ClickUp have saved so much time and improved our workflows

Collaboration

There's so much peace of mind that comes from knowing that ideas and to-dos are documented and planned out. It allows you to focus on the tasks at hand. That's the difference that ClickUp has made. It's allowed for more transparency between departments and created a single mode of operation.

All-in-One Productivity Platform

The biggest impact has been through establishing a process for departmental requests. Each department has its own list of request forms that allow them to collect all required information regarding a request in a standardized process. This reduces the amount of cluttered communication through …

Collaboration

We improve our collaboration and internal communication. Our team was able to follow several projects simultaneously, with clear information about their upcoming tasks. We can now coordinate all the tasks in one place and have valuable information to make curse-changing decisions when needed. The …

All-in-One Productivity Platform

Yes, we have simplified our productivity processes with ClickUp. Our Project management team is in charge of that. Nevertheless, it wasn't suitable for time tracking. We still use another app for that. Also, for instant messaging we found it entangled, so we keep using another app too. We haven't …

Collaboration

We streamlined our communication and collaboration into ClickUp, consolidating our communication into one platform. Things were getting lost in email, WhatsApp, slack etc. and ClickUp helped centralize our day-to-day collaborative communication and prevent things from slipping through the …

All-in-One Productivity Platform

We're able to streamline and simplify processes we repeat often using automation. I love the fact that I can embed documents straight into tasks and review and work on them without leaving the platform. You don't have to switch between multiple apps and programs, saving time and improving focus. …

Collaboration

For context: We're 3. Our most-used collaboration feature: using comments to document changes made to customer ad-accounts so that all parties know what has been done there. Context-related questions and answers also are sooo much more convenient than E-Mails with different topics.

All-in-One Productivity Platform

Actually, we still use Google Docs, a third-party time tracking app, slack, loom and other tools, since most non-core-features of ClickUp are not as good as we would wish.
But since the core features are really great, productivity has improved nonetheless.

Collaboration

I am the only employee : i do not use the collaborative tool

All-in-One Productivity Platform

As i tested a lot of differents tools, ClickUp as proven to be the more complete and adapted to what i was looking for.

Collaboration

We have a mantra we say: If it's not in ClickUp, then it didn't happen. This means that we put all of our tasks across the organization inside ClickUp, organized by areas of the business. This way, we can always see what everyone is working at all times, no matter where it lives. We also use …

All-in-One Productivity Platform

Since we aim for ClickUp to be our single source of truth, we're constantly experimenting with ways to automate the work we do and integrate all the tools we use. Given that, we've been able to keep our tech stack somewhat light because of ClickUp's diversity of features. Within ClickUp itself, …

Collaboration

ClickUp moved all the communications from different chanels like emails, chats, whatsapp to one place. So, you know where to go to find the info you need. Everybody know where the info is and diminishes a lot of time spent in email exchanges asking for things already defined because one forgot.

Collaboration

Greater confidence in our service delivery. We are playing with dashboards and experimenting with how to engage our teams and our clients. We are seeing a huge impact on the already with increased collaboration, engagement, and creativity. Templates are a huge time saver and we have not fully …

All-in-One Productivity Platform

We are pretty close to replacing Slack and a significant bit of internal email… Add a scheduling feature and we will be there!

ClickUp has a lot to offer for back end operations, as well as project and task management. Those items are covered.

As mentioned in other sections there is no persistent …

Collaboration

It's been so much easier to include the appropriate people on certain tasks that involve them in some way. It's also extremely helpful to see what tasks you are assigned on your own view and have filter functionalities so that a lot information can be stored in one place but one person can view …

All-in-One Productivity Platform

As mentioned before, we are able to replace CRM, event, and content management platforms since we can design them & make them work the way we need them to using ClickUp! Also, due to there being so many different ways of doing things in ClickUp, we're able to adjust processes easily!

Collaboration

There's a ton of potential there. Our team hasn't immediately adopted it, I think because none of them had experienced the power of having such a system in place before. Now that I've built out alot of content and functionality, they're starting to see the value and engage more on this platform …

All-in-One Productivity Platform

There's been a dramatic change to our account payable and receipts management processes. Aside from that, it's been a slow adoption by the team to move away from email and texts, but we're starting to gain steam in that direction.

Collaboration

Our collaboration has improved as a whole since switching to ClickUp. Tasks that require multiple people involved are easily tracked and monitored, which means less time spent messaging on Slack or speaking on the phone. Meeting agendas are now available for everyone on the team to add to prior to …

All-in-One Productivity Platform

With ClickUp, we now have a much wider scope of project management, which allows much better delegation and monitoring of progress for everyone. Through this, we have increased productivity, all while ensuring steps are clearly outlined in tasks/project due to the robust amount of information you …

Collaboration

Everything for the project is all in one place, and everyone has access to it. We can all see each other's progress, who is assigned to different tasks, due dates, etc. Task management and team management has become much easier.

All-in-One Productivity Platform

We used to use about 3-4 different apps and methods, where now we only need to use ClickUp. Just the fact that all our project details can be in one spot is huge, since less experienced users don't have to remember where to look for each thing.

All-in-One Productivity Platform

ClickUp’s automation and integrations with other services have simplified some of my core business processes.

Collaboration

It's a lot easier to keep track of tasks & to hold staff accountable. We are able to quickly pick up on urgent matters or projects that need attending to. Communication on where campaigns are in our process funnel & what next steps are.

All-in-One Productivity Platform

We've been able to build our own process based on our requirements. The tool is customizable and easy to use. There are also various visual options available that might work better for another team member to use using the same information e.g., someone works better viewing things in the board view …

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Top Rated

2022

Best Software

2022

Best Software

2022

Best Software

2022

Best Software

2022

Popular Features

View all 13 features

Task Management (383)
9.2
92%
Team Collaboration (359)
9.0
90%
Scheduling (303)
8.1
81%
Document Management (317)
7.5
75%

Reviewer Pros & Cons

View all pros & cons

Centralised single source of truth for knowledge and process sharing.
Scalability - there are some improvements to be made to scale for larger businesses.

Verified User

Manager in Marketing

Computer Software Company, 501-1000 employees

Alerts team members to completed and in progress tasks
Notifications are overboard across all users when first signing up

Tracy Cohn

Project Manager

Ninestone Marketing (Marketing & Advertising, 1-10 employees)

Video Reviews

5 videos

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ClickUp Allows Project Status To Be Monitored By Whole Team To Stay On Track :Product Review

03:32

ClickUp Review: Works To Effectively Keep Collaboration On Track Across Offices

02:20

ClickUp Review: Enables Accountability Between Team Members When Working Projects

02:44

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Pricing

View all pricing

Free

$0.00

Cloud

Unlimited

$9.00 ($5.00)

Cloud

per member per month (annual contract pricing)

Business

$19.00 ($12.00)

Cloud

per member per month (annual contract pricing)

Entry-level set up fee?

No setup fee

For the latest information on pricing, visithttps://clickup.com/#pricing

Offerings

Free Trial
Free/Freemium Version
Premium Consulting / Integration Services

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Product Demos

Introducing ClickUp 3.0

01:11

Intro to ClickUp in 2 Minutes

02:06

How Hawke Media uses ClickUp to increase productivity

02:18

Best Free Project Management Software (ClickUp, Todoist, Trello, Airtable)

05:52

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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

8Avg 7.8

9.2
Task Management
(383) Ratings
This includes the ability to plan, track, collaborate and report on tasks.
7.7
Resource Management
(270) Ratings
Resource management is workload planning to maximize resources.
8.1
Gantt Charts
(265) Ratings
Gantt charts are charts that show tasks or events along the y-axis displayed against time along the x-axis.
8.1
Scheduling
(303) Ratings
Scheduling capabilities allow users to set schedules on tasks, and create timelines and milestones.
7.7
Workflow Automation
(273) Ratings
Workflow automation is the ability to route work requests along an approval process automatically.
9
Team Collaboration
(359) Ratings
Team collaboration capabilities let team members work directly with each other and provide team updates.
8.5
Support for Agile Methodology
(237) Ratings
Agile is a time boxed, iterative approach to development that builds software incrementally instead of trying to deliver it all at once near the end.
7.8
Support for Waterfall Methodology
(194) Ratings
Waterfall methodology is a tradition development method that is linear and sequential.
7.5
Document Management
(317) Ratings
Document management provides for centralized management of all project documents.
7.4
Email integration
(229) Ratings
Email integration allows work requests to be made directly from email.
8
Mobile Access
(291) Ratings
Mobile access is the ability to access the software from a smartphone or tablet.
7.5
Timesheet Tracking
(243) Ratings
Timesheet tracking is the ability to track all billable and non-billable hours for each project.

Professional Services Automation

Features that support professional services organizations

6.9Avg 7.7

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Product Details

About
Integrations
Competitors
Tech Details
FAQs

What is ClickUp?

ClickUp states its core mission is to make the world more productive by removing friction caused by using many different applications. ClickUp boasts millions of users and over 200,000 teams at companies like Samsung, IBM, Twitter, Uber, and Ubisoft.

ClickUp Features

Show Unsupported Features

Project Management Features

Supported: Task Management
Supported: Resource Management
Supported: Gantt Charts
Supported: Scheduling
Supported: Workflow Automation
Supported: Team Collaboration
Supported: Support for Agile Methodology
Supported: Support for Waterfall Methodology
Supported: Document Management
Supported: Email integration
Supported: Mobile Access
Supported: Timesheet Tracking

Professional Services Automation Features

Supported: Project & financial reporting

ClickUp Screenshots

ClickUp Videos

Introducing ClickUp 3.0

An introduction to ClickUp.

How Hawke Media uses ClickUp to increase productivity

While many options can carry a large pricetag, there are tons of free project management software available. In this video produced by the TrustRadius team, learn why ClickUp is one of the best free project management software on the market.

ClickUp Integrations

ClickUp Competitors

ClickUp Technical Details

Deployment Types	Software as a Service (SaaS), Cloud, or Web-Based
Operating Systems	Unspecified
Mobile Application	Apple iOS, Android
Supported Countries	All
Supported Languages	English, Spanish, French, German

Frequently Asked Questions

ClickUp starts at $0.

Trello, Asana, and monday.com are common alternatives for ClickUp.

Reviewers rate Task Management highest, with a score of 9.2.

The most common users of ClickUp are from Small Businesses (1-50 employees).

ClickUp Customer Size Distribution

Consumers	35%
Small Businesses (1-50 employees)	35%
Mid-Size Companies (51-500 employees)	25%
Enterprises (more than 500 employees)	5%

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Comparisons

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Reviews and Ratings

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January 29, 2023

Email is out, ClickUp is in!

Verified User

Manager in Marketing

Computer Software Company, 501-1000 employees

Score 9 out of 10

Vetted Review

Verified User

Free

$0.00

Unlimited

$9.00 ($5.00)

Business

$19.00 ($12.00)

Entry-level set up fee?

Offerings

Asana

Notion

Trello

Airtable

Smartsheet

monday.com

Basecamp

Wrike

Slack

Teamwork