ClickUp is a crucial tool for fast growing tech companies to take execution to the next level
We use ClickUp for our project management across the company. ClickUp is a fantastic tool we've used for a number of years with a very …
ClickUp
ClickUp
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What is ClickUp?
ClickUp is an all-in-one productivity platform.It’s a hub where teams can come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, and Whiteboard. Customized with just a few clicks, ClickUp helps teams of all types and…
Recent Reviews
ClickUp - One stop for project management
We used ClickUp to document all the features of medical software and then organise them based on their priority and labels. It's easy to …
By far the most promising project management tool in the market!
We use ClickUp for both daily and on-need basis; this proves to be an essential tool to track company-wide and team-wise projects along …
Comprehensive task management that does pretty much everything
We use ClickUp to manage product development, store documentation and for planning.
We develop in sprints and keep track on tasks and …
We develop in sprints and keep track on tasks and …
ClickUp know-hows
We generally use ClickUp for Task Scheduling and Iteration of daily activities. It keeps our team on track with what needs to be done as a …
Full-featured project management at an affordable price
We have automated our project intake process for new learning and development projects to feed into ClickUp where they are assigned to the …
Highly recommend ClickUp for any size business at any stage in development
We use ClickUp to track progress on projects/tasks and to have one central communication hub to discuss tasks. ClickUp allows us to easily …
Easy to Use, No Training Required
I use it to manage tasks for all departments. It’s easy to track how long a task is done and provides better insights on estimating future …
Switching to ClickUp, our best decision
As a Project Manager, I run over 5 projects at the same time with different teams, and ClickUp has helped us to keep things smoothly …
ClickUp Powers Communication and Collaboration
We use ClickUp to solve our main problem, which was the need to enhance communication and collaboration across teams, many of which have …
Best Task Management Tool
10 out of 10
January 12, 2024
We use ClickUp to manage all the marketing and content department activities and tasks. Before using ClickUp, we drove all the tasks by Jir…
Taking business on the road effectively!
We are a small business with most of the team not working from a desktop computer or laptop every day. We provide luxury service of …
Flexibility and Customization
Templated project management and process documentation for client projects, internal onboarding, and basic to-do list (but customized in a …
Click it Up to team up!
10 out of 10
December 18, 2023
ClickUp was a great solution to keep our projects in one place which enabled a stronger collaboration between locations and …
ClickUp - Don't believe the marketing or the hype
I needed a rapid replacement for project requests and problem ticket management for my software dev department. We had a prior system die …
How ClickUp Differs From Its Competitors
Collaboration
Collaboration is significantly better after implementing ClickUp. We are a distributed company with people across numerous timezones. It isn't easy to align, collaborate and execute as one. With ClickUp, this is effortless. We track thousands of lists, we use docs extensively to accompany …
All-in-One Productivity Platform
Yes. ClickUp has a fantastic workflow automation capability we use extensively across our operation and automate. This helps us automate manual tasks across the company that are incredibly time-consuming. Using this capability, we free up more time for employees to work on more valuable execution …
Collaboration
Due to ClickUp our team collaboration increased and our meeting time reduced. Our whole team can be relay on ClickUp for the task information. Overall, It improved our project management.
All-in-One Productivity Platform
We used ClickUp to document all the task with details and also we set milestone so it was easy to track milestone progress.
Collaboration
While there is a collaboration on initial phase of scoping, it gets continued further through tasks input on ClickUp i.e. as an admin I can tag people right there and then people can easily reply based on what is being asked on them. What's even good is that comments are documented hence saves …
All-in-One Productivity Platform
Yes - as mentioned, with its deep integration into Google Workspace, it opened up a functionality where people are automatically reminded of their tasks. Additionally, tasks can be seen on the calendar, hence, very useful for admins to get that "bird's eye" view of everything. Gone are the days of …
Collaboration
It has made it more easy to collaborate on tasks and made it more clear who is responsible for what, which is a very positive thing.
All-in-One Productivity Platform
It has improved the workflow, since there is no need for multiple apps for docs and tasks for instance. We use some automations, but not as many as we probably could. ClickUp has simplified the productivity process since we now have a system in place that everyone is familiar with.
Collaboration
For tasks that need collaborative efforts, ClickUp has helped us manage that very effectively. Notes in every tasks plays a crucial role to put your thoughts out when there's a brainstorming session happening. Assigning tasks to team members for managing projects and client deliverables is a sign …
Collaboration
ClickUp has had a positive impact on the collaboration within our department. Several projects require multiple deliverables from various teams within our department. ClickUp allows us to record all deliverables within a project and track each individually. Like a project within a project. Team …
All-in-One Productivity Platform
We have integrated ClickUp with Typeform using Zapier for our intake process. Requestors use a Typeform to complete their request with all the information we need to make an informed decision on the assignment and workload for the project. We can further automate the projects by feeding …
Collaboration
If an idea pops up during a meeting, we immediately jot it down in ClickUp. It makes it easy to build upon that idea in the comments or description. We do a lot of back and forth and the interlinking between tasks is great for connecting projects to form a bigger picture. ClickUp leaves us feeing …
All-in-One Productivity Platform
The different statuses allow us to see the flow of projects and notice at what point things seem to stall. We can see the history of status changes, tag additions/removals, task name changes, etc.. It gives us insight into all the different moving parts associated with a project. We also use the …
Collaboration
My team responds better when they have a centralized area where they can add their notes when tasks are given to them. They even create their own spaces for their personal tasks. In our line of work where everything is virtual and not everyone is in the same time zone, it serves as a better way to …
All-in-One Productivity Platform
When our team needs to sign up for weekend duties or volunteering, this automatically appears in our shared Google Calendar. I don’t have to manually plot the shifts anymore. I get alerts when done and reminders if no one has signed up yet. I can also automate an email to remind our HR team if …
Collaboration
We improve our collaboration and internal communication. Our team was able to follow several projects simultaneously, with clear information about their upcoming tasks. We can now coordinate all the tasks in one place and have valuable information to make curse-changing decisions when needed. The …
All-in-One Productivity Platform
Yes, we have simplified our productivity processes with ClickUp. Our Project management team is in charge of that. Nevertheless, it wasn't suitable for time tracking. We still use another app for that. Also, for instant messaging we found it entangled, so we keep using another app too. We haven't …
Collaboration
We've been able to use the docs feature for all of our meeting agendas and minutes - since they're all in one place, it saves us the time of having to go and track them down. We can also all create our own action/takeaway items immediately into tasks so that we can get to work right away. This …
All-in-One Productivity Platform
We've been able to phase out using email communication with our internal teams since everything is centralized with ClickUp and its Slack integration. This results in less app switching for us and less time spent tracking down something that somebody said regarding a project. Its HubSpot …
Collaboration
It speeds up our task management and communication. The team can accurately track their estimated time and real-time spent on tasks.
All-in-One Productivity Platform
Thanks to ClickUp, we increased productivity by scheduling tasks a week ahead and estimating time more accurately.
Collaboration
Absolutely communication between the partners. The three of us do not work together daily, and rely on this tool to be able to check our sales updates, as an example, without needing to phone or email or for a meeting!! Additionally, we use it to communicate with our teams that go out face to face …
All-in-One Productivity Platform
We are definitely working towards using the system as an all-in-one approach, but it is taking a little time with the small scale of our business, plus we implemented it right before our peak busy period. After this peak season, we intend to fully register all of our team in the system and use …
Collaboration
I'm still piloting this on my own, but will be launching it with others in Q3
All-in-One Productivity Platform
I'm eliminating a separate document management system, and task management and deliverable scheduling is also streamlined. I've got some email automation. In the future, I'll also be using it for other purposes and able to eliminate a few more software systems -- but not yet.
Collaboration
The best case of application thus far has been setting up a space for every region where the company has operations at and every space flows up to a global space where the executives are able to see resource allocation and status of the company initiatives. Furthermore, the collaboration over the …
All-in-One Productivity Platform
The automations have allowed to our Program and Project Management team to set up standards in how to do a project, which assures the success of the projects.
Collaboration
In theory, ClickUp would be facilitate better collaboration within our department and also without. However, in practice, the challenges with the software - and the limits of the functionality without being at the top-tier fee level - there really is the sense of almost collaboration enhancement, …
All-in-One Productivity Platform
As previously stated, ClickUp tries to do everything and ends up doing almost nothing very well. We put some effort into trying to lean into the tool for this kind of use, but it just never came together - via bumping into a roadblock of some kind or other at most turns.
Collaboration
Our collaboration has been tremendously enhanced with ClickUp. Currently in a hybrid working model, it especially helps when working out of office to get answers quick. We have shifted from unnecessary emails and lost files to a central location where we can communicate, collaborate, and have …
All-in-One Productivity Platform
Most of our processes have remained the same - just with quicker internal actions. There are specific workflows and software that we cannot remove from our toolkit due to collaboration on a global level.
Collaboration
This has drastically improved as updates can be shared seamlessly via comments & status of the tasks.
All-in-One Productivity Platform
A lot of processes have been automated and reporting has also been scheduled on ClickUp. Forms are extensively used to create templates which make it all the more easy.
Collaboration
Since adopting ClickUp, it helps us a lot. It helps us manage our time and the projects handling made it easy track along with the proper times management of the projects. It helps us a lot to deliever the projects before the deadline of the projects. It has a track of the resources been used …
All-in-One Productivity Platform
It helps us a lot in work flow management,automating manual work, and integrating with tools in your existing tech stack. It process improved a lot after the ClickUp is implement it simplify our work, it made easy to track the workload of the individual in a team, the products are maintined well …
Collaboration
Collaboration between all the teams within an organization has improved a lot after adopting ClickUp as it is very easy to monitor all the things for the management at one place. Previously with the help of excel it was very difficult to manage all the things and is not possible to keep all the …
All-in-One Productivity Platform
Regarding this feature still we are in the process of automating the manual work and ClickUp has all the features for this and going forward we are looking into this for automating everything and this will help all the team members, team leads and the top management to have proper insight on this.
Collaboration
ClickUp allows up to track all tasks in an organized way for each project manager. We can create any view that is beneficial. Mind maps and whiteboards are great for brainstorming. We also simply use a board/list view to build a backlog of work for a certain product/goal. We create public …
All-in-One Productivity Platform
All tasks and high level project road-mapping is in ClickUp. Since we do not need complex schedules we can get by managing tasks and long range schedules in ClickUp. At times we still need to get back into MS Project for more calculated schedule or more clear viewing. ClickUp's ganntt view could …
Collaboration
We commonly share tasks between departments easily, also a lot of threads and investigation are stored in comments for tasks.
All-in-One Productivity Platform
I think it has been done well, since it's the only management tool we use.
Collaboration
Including observers without assigning them the task. Also making a broad observer without the need to add them specifically in every task (for high admins). The share of space by adapting the statuses one space has, unlike the main one. Or even the possibility of disputing it. The possibility to …
All-in-One Productivity Platform
By making checklists, we can shorten the need to put details for little steps that still need to be noted based on the project, then move on to subtasks or even work in each space per status change. The way ClickUp enables the establishment of multiple deadlines works best for management.
Collaboration
We used to use messaging apps like Skype and Teams for ad-hoc collaboration, but the problem would be that work would often fall between the cracks. ClickUp has been able to address this operational requirement, and we're able to use it just as well for ad-hoc operational work as well as for …
All-in-One Productivity Platform
We were sick of using multiple tools, all with their own associated costs, integrations, etc. ClickUp has really been a breath of fresh air as we've been able to consolidate multiple apps including Todoist, Jira, Confluence, and Redmine into a single app that we now use for absolutely everything …
Collaboration
ClickUp has been instrumental in visualizing both the progress and interdependencies of tasks, substantially improving the planning process as a result. Although we are still in the early stages of integrating ClickUp into cross-functional team projects, its utility has been particularly evident …
All-in-One Productivity Platform
We are heavily using email to task feature which simply a lot of processes.
but we are struggling a lot how to provide feedback to these requesters.
deeper integration is still restricted by global policy which takes a lot of effort to change. But it’s worth to do that, as “approved” solutions are …
but we are struggling a lot how to provide feedback to these requesters.
deeper integration is still restricted by global policy which takes a lot of effort to change. But it’s worth to do that, as “approved” solutions are …
Collaboration
I don't have a team but I have worked with sub-contracted that I added to my ClickUp to manage tasks. It was a great experience to keep working the way I always do. All I had to do was invite them to my ClickUp and assign tasks by changing a custom field. They were able to leave comments to ask …
All-in-One Productivity Platform
It did not allow me to reduce the number of apps I use as I switched from one project management system to Clickup but the ease of embedding Google Docs, Google Sheets or Miro boards reduces how often you need to switch between tools, saving precious time on a daily basis
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Task Management (562)9.393%
- Team Collaboration (533)9.191%
- Scheduling (457)8.282%
- Document Management (472)7.676%
Reviewer Pros & Cons
Verified User
Engineer in Engineering
Computer Software Company, 51-200 employees
Video Reviews
5 videos
ClickUp Allows Project Status To Be Monitored By Whole Team To Stay On Track :Product Review
03:32
ClickUp Review: Works To Effectively Keep Collaboration On Track Across Offices
02:20
ClickUp Review: Enables Accountability Between Team Members When Working Projects
02:44
Pricing
Free
$0.00
Cloud
Unlimited
$9.00 ($5.00)
Cloud
per member per month (annual contract pricing)
Business
$19.00 ($12.00)
Cloud
per member per month (annual contract pricing)
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://clickup.com/#pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Features
Project Management
Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation
8.2
Avg 7.5
- 9.3Task Management(562) Ratings
This includes the ability to plan, track, collaborate and report on tasks.
- 7.8Resource Management(428) Ratings
Resource management is workload planning to maximize resources.
- 8.2Gantt Charts(390) Ratings
Gantt charts are charts that show tasks or events along the y-axis displayed against time along the x-axis.
- 8.2Scheduling(457) Ratings
Scheduling capabilities allow users to set schedules on tasks, and create timelines and milestones.
- 7.9Workflow Automation(424) Ratings
Workflow automation is the ability to route work requests along an approval process automatically.
- 9.1Team Collaboration(533) Ratings
Team collaboration capabilities let team members work directly with each other and provide team updates.
- 8.8Support for Agile Methodology(362) Ratings
Agile is a time boxed, iterative approach to development that builds software incrementally instead of trying to deliver it all at once near the end.
- 8.2Support for Waterfall Methodology(298) Ratings
Waterfall methodology is a tradition development method that is linear and sequential.
- 7.6Document Management(472) Ratings
Document management provides for centralized management of all project documents.
- 7.7Email integration(370) Ratings
Email integration allows work requests to be made directly from email.
- 7.6Mobile Access(442) Ratings
Mobile access is the ability to access the software from a smartphone or tablet.
- 7.6Timesheet Tracking(366) Ratings
Timesheet tracking is the ability to track all billable and non-billable hours for each project.
Professional Services Automation
Features that support professional services organizations
7.4
Avg 7.4
- 7.4Project & financial reporting(267) Ratings
Ability to analyze project and financial data based on custom criteria to gather insights and improve business performance
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is ClickUp?
ClickUp is an all-in-one productivity platform.
It’s a hub where teams can come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, and Whiteboard. Customized with just a few clicks, ClickUp helps teams of all types and sizes deliver work more effectively, to boost productivity to new heights.
It’s a hub where teams can come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, and Whiteboard. Customized with just a few clicks, ClickUp helps teams of all types and sizes deliver work more effectively, to boost productivity to new heights.
ClickUp aims to make the world more productive by removing friction caused by using many different applications. The platform boasts millions of users and over 200,000 teams at companies like Samsung, IBM, Twitter, Uber, and Ubisoft.
ClickUp Features
Project Management Features
- Supported: Task Management
- Supported: Resource Management
- Supported: Gantt Charts
- Supported: Scheduling
- Supported: Workflow Automation
- Supported: Team Collaboration
- Supported: Support for Agile Methodology
- Supported: Support for Waterfall Methodology
- Supported: Document Management
- Supported: Email integration
- Supported: Mobile Access
- Supported: Timesheet Tracking
Professional Services Automation Features
- Supported: Project & financial reporting
ClickUp Screenshots
ClickUp Videos
An introduction to ClickUp.
How Hawke Media uses ClickUp to increase productivity
While many options can carry a large pricetag, there are tons of free project management software available. In this video produced by the TrustRadius team, learn why ClickUp is one of the best free project management software on the market.
ClickUp Integrations
ClickUp Competitors
ClickUp Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | All |
| Supported Languages | English, Spanish, French, German |
Frequently Asked Questions
ClickUp starts at $0.
Reviewers rate Task Management highest, with a score of 9.3.
The most common users of ClickUp are from Small Businesses (1-50 employees).
ClickUp Customer Size Distribution
| Consumers | 35% |
|---|---|
| Small Businesses (1-50 employees) | 35% |
| Mid-Size Companies (51-500 employees) | 25% |
| Enterprises (more than 500 employees) | 5% |
Comparisons
Compare with
Reviews and Ratings
(1193)Attribute Ratings
- 8.8Likelihood to Renew23 ratings
- 8.6Availability4 ratings
- 6.9Performance4 ratings
- 8.7Usability22 ratings
- 5.2Support Rating42 ratings
- 9.1Online Training1 rating
- 9.1Implementation Rating3 ratings
- 9.1Configurability1 rating
- 9.1Product Scalability4 ratings
- 8Ease of integration1 rating
- 9.1Vendor pre-sale1 rating
- 9.1Vendor post-sale1 rating
Reviews
(1-4 of 4)Companies can't remove reviews or game the system. Here's why
August 12, 2022
ClickUp delivers
Verified User
Employee in Sales
Banking Company, 1-10 employees
ClickUp helps us keep track of the total pipeline of loans. We have spaces broken into individual areas and then the active company pipeline. The breakdowns make it easy to see what is happening and what will soon be happening as well as manage repetitive smaller daily tasks. The communication that can be automatically triggered is great, especially with the app.
- Task Overview
- Communication
- Follow Up
- File storage/retrieval
- An intro to set up ClickUp-related communication. Essentially everything is turned on by default and there probably should be a walkthrough asking what would be best for you.
- Two apps on the Google store.
If you have an office where people are in and out of a particular file and you don't want to have to follow up with 3 different people where we stand on the file. Being able to communicate with each other, regardless of where you all physically are, about your particular contribution and not having to run everyone down is a great benefit. A scenario negative scenario about ClickUp is the file management system. Sometimes on the app, it won't let me download a file. Other times on the desktop files won't upload at all and you just have to come back to it later. Also if you pull a file out of a ZIP file or your email and drop it directly into ClickUp, the file will show up in the folder but you won't be able to open it. You have to download the file to your computer and then upload it. The workaround is doable, but annoying in a minor way.
91.66666666666666%
9.2
- Task Management
- 90%9.0
- Resource Management
- 90%9.0
- Gantt Charts
- 100%10.0
- Scheduling
- 100%10.0
- Workflow Automation
- 90%9.0
- Team Collaboration
- 100%10.0
- Support for Agile Methodology
- 100%10.0
- Support for Waterfall Methodology
- 80%8.0
- Document Management
- 70%7.0
- Email integration
- 100%10.0
- Mobile Access
- 80%8.0
- Timesheet Tracking
- 100%10.0
N/A
N/A
- Project & financial reporting
- N/AN/A
- Time savings due to lack of repetitive emails/texts/calls.
- We use this over Microsoft Teams and Teams is included in our Microsoft Suite, that should tell you something.
- Having another redundant time tracker has helped us not miss deadlines.
We use ClickUp as an active workload tracker. We have daily conversations about each task in the company space. This not only keeps everyone up to date about what is going on, but it allows a fresh set of eyes that wouldn't normally have looked. We've caught quite a few errors or conflicts with these conversations.
ClickUp really helped us come together as a team. We didn't have other processes in place to bring us more together as a team and ClickUp has given us that.
I haven't used Teams in 2 years now, but when I did ClickUp did almost everything better than Teams did. I'm sure Teams has bridged the gap since then, but at this point, ClickUp does things so well that there is no need to go elsewhere at this time.
4
Loan originators (2), loan processor (1-2 depending on file, overlaping with ops manager), operations manager (1).
1
I have more of a tech background than anyone here so all basic tech support is mine to attempt to fix.
- Organization
- At-a-glance daily workload
- File storage
- I can't think of any unexpected or innovative ways we use ClickUp.
- Using the shared documents more when we need to collaborate more on one.
It does everything we need it to, doesn't cost the most, and there seems to be a drive at ClickUp to deliver a great product. Once I feel a company isn't fighting for its customers then I have a reason to start looking elsewhere.
No
- Price
- Product Features
- Product Usability
Price vs features. We're not looking for the cheapest thing, but also not looking the just pay for a thing because we need it.
We went through trails of ClickUp, Asana, and Teams. We all liked ClickUp the most. I don't feel there is a reason to redo the process again or change how we did the selection process.
- Implemented in-house
No
Change management was a major issue with the implementation
That we were all running around hoping everyone was doing their jobs correctly. Oversight and redundancy has help us catch errors before they're major problems.
- Just bruised egos on how unorganized we all were as a company.
Just have an open mind that you're using a new system and there is probably a way to do whatever it is you're looking to do. Support will help you.
- No Training
It was easy for me personally, but I have more tech background than your standard person. What I would suggest would be that ClickUp review how a client is using the platform and then give a yearly or so call to the owner to see if they can help more.
Just right for this type of product. When we were setting it up I don't remember spending more than a day or two talking back and forth about what we needed/wanted. There were some customization after that, but minor and was able to be fixed that day.
Just keep an open mind and play around with the options.
No - we have not done any customization to the interface
No - we have not done any custom code
No, we're not power users that need advanced options (at least at this time).
I've only used it one time and the issue was resolved quickly and to my satisfaction. This is what I personally want, I don't need people who act like we're going to be best friends while we solve this problem. Fix it as quickly as possible and on to the next thing.
I did not, didn't know it was an option.
No
I honestly don't remember the issue, it was when we first got ClickUp (long time ago). I do remember that the issue was solved quickly and correctly. That feeling sticks with me more than the actual issue.
It's like Chipotles in my area, some of them are awful and some are great (but they all have delicious food). Can I really recall all the issues at the bad ones? No, but I remember standing in the restaurant frustrated and thinking I'm never coming to this location again.
It's like Chipotles in my area, some of them are awful and some are great (but they all have delicious food). Can I really recall all the issues at the bad ones? No, but I remember standing in the restaurant frustrated and thinking I'm never coming to this location again.
It's pretty easy to figure out without having to invest a bunch of time researching how to use it. The additional different views and themes can really help you personalize how you like to see information, both physically and aesthetically.
- Moving tasks
- Assigning tasks
- Setting up your lists
- File retrieval (at times)
- File upload (at times)
Yes, but I don't use it
We have 3 different jobs that all utilize ClickUp and I haven't heard any complaints.
I can't recall of any time ClickUp has been down for more than a few seconds. The only availability option is file retrieval at times, some times it just sits there trying to open a file, but again this happens very infrequently.
Updates are almost seamless and the pages load quickly.
- None
- No
None
We haven't used it.
Maybe have an account representative explain to the clients about what integrations are and how they're beneficial to you.
The person that did that has no complaints.
I've never had an issue with ClickUp that we weren't able to resolve quickly.
Haven't used.
I did not do this part of the process.
I did not.
Didn't help with the purchase.
Yes
The upgrades to the system are all seamless. A dialogue box pops up letting you know there is an update and to get that update you have to click the box. So if you want to wait you can.
- I honestly don't read the patch notes.
- Nothing I can think of at this time, maybe a place for upcoming changes.
No
No
August 12, 2022
ClickUp -- Don't bother looking anywhere else!
Verified User
Project Manager in Information Technology
Education Management Company, 1001-5000 employees
We use ClickUp to track all of our internal projects, and several that involve stakeholders outside our department. Across three distinct teams, we typically have approximately 100 active projects. The department previously used other tools such as Jira and Asana. However, due to a lack of clear internal processes, they were abandoned.
- The views! It is so easy to switch between views within a project which is great as people have different preferences for how they like to see project information displayed
- Information roll-ups: Information can be rolled up into folders, spaces, or everything. Allows a high-level view for management to se everything that is going on
- Agile functionality: integration of story points, burn up/down charts, etc. All these are amazing, and easy-to-use tools
- Project organization: the side navigation is so customizable, and organizations can build out spaces and folders to help keep everything organized within a team
- Integrations: so many integrations to choose from! We explored how ClickUp could solve a problem for us, and through the available integrations were able to solve it.
- Option to see subtasks on Gantt charts; other tools we looked at did not have this feature. It is such an obvious need to see subtasks on timelines; so glad we could find this tool
- The Whiteboard feature is new, and I'm sure will be greatly improved by this time next year. For now, however, it feels a little clunky and does not offer as much detail as I would like on a whiteboard. Sometimes it can be quite slow to load, and I sometimes can't see when others are on the board synchronously
- Maybe there is feature overload? For example, the views available on a project (i.e. docs, whiteboard, etc), are also available as their own standalone "project", so spaces can sometimes get messy. If I create a whiteboard, but later want to create a project out of it, I'd have to start over, whereas if I'd started with a project from the start, and used the whiteboard view, the information would be integrated.
- Explainer videos could be better. I have found the best information online about ClickUp features from Youtube, not from ClickUp itself. The videos I have found are not specific enough to really explain the product features and how to use them.
ClickUp is great for any organization that wants a task management tool combined with project management. I have used many other tools available on the market including Asana, Trello, monday.com, and Teamwork. ClickUp is by far the winner. It has the most flexibility in terms of how projects are laid out. There is an extensive library of templates available, and the customization options are endless. I have championed ClickUp in my own organization, and to others in my field at any opportunity.
79.16666666666667%
7.9
- Task Management
- 100%10.0
- Resource Management
- 100%10.0
- Gantt Charts
- 90%9.0
- Scheduling
- N/AN/A
- Workflow Automation
- 100%10.0
- Team Collaboration
- 100%10.0
- Support for Agile Methodology
- 90%9.0
- Support for Waterfall Methodology
- 100%10.0
- Document Management
- 80%8.0
- Email integration
- 100%10.0
- Mobile Access
- 90%9.0
- Timesheet Tracking
- N/AN/A
60%
6.0
- Project & financial reporting
- 60%6.0
- Enhanced collaboration
- Better visibility for managements into project status
- Ability to integrate forms into project workflows
We've used whiteboards in nearly all projects for brainstorming ideas. This process generates product storyboards and streamlines the internal workflow. We've incorporated the chat threads into our workflows, which has resulted in less confusion about where to find project-related info. While the chat threads have helped tremendously, ClickUp does not have an instant chat. We still have to use another application for it.
Our team previously used Microsoft Excel sheets to prepare and track projects. It was extremely confusing locating up-to-date information. Our workflows are streamlined by using the docs feature, as well as embedding Google Docs and Sheets. ClickUp helps ensure that team members do not have to struggle to find information.
Several of our team members had experience with Asana. ClickUp is a far superior product compared to Asana because of the following: The Gantt charts show subtasks in addition to parent tasks. Asana, on the other hand, required integrating with other products in order to show subtasks and have access to additional organizational features, including portfolios. Users had to pay for enterprise level, whereas ClickUp folders are included in all payment levels. ClickUp tasks can have multiple assignees added, whereas in Asana only one assignee can be added. That makes the workload feature extremely inaccurate since tasks have multiple people assigned to them.
19
We have several functional areas that use ClickUp. The group that uses it most widely are the Project Managers. They create project timelines, and one the project begins, create tasks and assign those to the various team members identified on the task. Those functional areas where tasks are assigned include:
- Web development
- Course development (instructional designers)
- Design (User experience
1
In our experience, the people who are best to support ClickUp are the project managers. These are people that manage the execution of projects and timelines. We've seen this group most invested in ensuring that the tool is well organized, and are constantly looking for ways to enhance it so that all user groups are well supported.
- Automations
- Timelines and Gantt charts
- Forms
- Having the ability to share public links to people outside of the organization. We have created dashboards listing out all the project-related links, and have shared the view with stakeholders that do not use ClickUp, enabling them to easily find and access relevant project information.
- In brainstorming session, we have used a wide variety of features, including whiteboards and Mindmaps. The Mindmaps have been unexpectedly useful in helping the team to visualize ideas in a collaborative way, as we now work remotely. We can keep these records located in a centralized place, or directly in the project itself, which helps us when we need to refer back.
- Custom columns seem almost endless in how they can be used. Every single project is so customizable, and we can see that as each project is planned out, the list view (and custom columns that get added) are different to each one. There are so many options to include, it helps ensure that the details needed for each project are specific.
- We have been experimenting with forms in order to centralize information within ClickUp. Our department currently have several scripts for google forms, however by using ClickUp instead, we can ensure that all project information gets stored in a central area, rather than many smaller parts of our processes in several places across our workflow.
- Our department is currently very new to project management, and are just getting used to many core project management princliples. However in the future we do see the application of many of the Agile applications, such as burndown charts, sprint points, and release schedules. I'd love to see the Whiteboard set up better to be able to prepare a product roadmap in the future.
Having used several other project and task management applications, I find ClickUp to be far superior to anything else I have come across. Rather than ever feeling frustrated with the limitations, as I often felt with other products, I am rather amazed and exited with the wide variety of features and customizability of ClickUp. I love using it for work, and I love using it for personal organization!
Yes
We replaced Asana. Even though our organization was using the Enterprise level plan, we were constantly having to come up with workaround solutions for daily project work. For example, our organization was using the Workload feature in Asana to ensure that team members workload stayed within business hours. However we ran into so many issues with the Asana workload feature, since many tasks required several people to be assigned. Unfortunately in that tool, only one person could be assigned to each task, and therefore the workload function is always inaccurate.
In ClickUp, however, being able to assign multiple people per task ensures that estimating is more accurate and we can better plan workloads.
In ClickUp, however, being able to assign multiple people per task ensures that estimating is more accurate and we can better plan workloads.
- Price
- Product Features
When doing a scan of available products on the market, our first priority is that it met our requirements. So product features was at the top of the list, and already ClickUp exceeded many others in this regard. When looking at the price comparisons, this bumped ClickUp even further, since it was the best priced application across all the tools we looked at. There was simply no competition.
I don't believe we would change anything about our selection process. We began with a survey to our internal users of what issues they faced in their role, and what types of support they would like from a potential tool. We then used this data to help inform our requirements list. Following this, we prepared a comparison matrix looking at many of the available project management tools currently available on the market, and did an analysis of how many requirements each one provided. In this feature analysis, ClickUp was found to provide the most features that our team was looking for. Finally, we looked at the price between the products, and again ClickUp came up on top.
For myself, I found using ClickUp very easy to use, and intuitive to learn. However, I have been responsible for helping others in my organization to learn it, and have heard feedback from others that there are a lot of features to learn and that can be quite overwhelming. This might be an issue of personality types or general comfort level with change and/or technology. I think that anybody who has a good grasp of modern digital products will have no problem learning ClickUp.
- Setting up custom dashboards. There are so many possibilities, the options seem endless
- Setting up different views. With the click of a button, projects can be easily converted into so many layouts.
- Dashboards: we have not been able to effectively use dashboards as we would like. I think if there were more flexibility in customizing the dashboards. For example being able to add a notes column to our projects dashboard, which would help to supplement the information displayed.
- Goals have not yet been utilized. I have seen ClickUp show how these can be sued in agile planning, however we have not yet been able to utilize that feature at all.
Yes
As a Project Manager, I of course prefer to use the desktop view, which gives me the widest view of all the work, and especially the Gantt chart. However in a pinch when I am out and about, I do open up my mobile app at check the status of tasks. It is not something I use daily, but rather occasionally when I need to look up some information about a project and am not at my computer.
As long as organizations are thoughtful when setting up their workspace, I believe that ClickUp is very scalable. For example, we have divided our spaces into functional areas, and further organized projects into a folder system within spaces. By being thoughtful in the early stages of set up, I believe we are avoiding a disorganized situation down the line where projects lack any clear structured hierarchy.
Having used ClickUp for less than a year in my current organization, there have been only a couple of times when errors occurred and we've been unable to access our projects. However these have only been very brief, and did not negatively impact us. I recall these times only lasted for no more than an hour or so.
I do find ClickUp loading time to be very slow. For example, when working on Whiteboards, it often takes a very long time to load, and changes that one user makes does not automatically load for the others to see immediately.
In addition, in the desktop app there is no refresh option, and so changes that I make are not immediately reflected in the project. I tend to use the browser instead, because there are times when I need to refresh the page to see a change immediately.
In addition, in the desktop app there is no refresh option, and so changes that I make are not immediately reflected in the project. I tend to use the browser instead, because there are times when I need to refresh the page to see a change immediately.
July 27, 2022
Using ClickUp for a marketing agency
Verified User
Account Manager in Professional Services
Marketing & Advertising Company, 1-10 employees
We use it as a master calendar for the entire team's tasks. ClickUp eliminates a lot of back & fourth communication. Instead of calling, emailing, or even sending a Slack message anybody on the team can input and assign a task with a job description and it's super easy to reference. Also super nice to see everyone's workload at once! We also love ClickUp Docs. Client information such as brand guidelines, preferences, and passwords are all stored right next to the task list so the info to complete the task is right there. It's convenient to be able to send a stylized doc that looks like a professionally designed PDF, but it's live so any changes we make are seen on the client's side as well. We're still working on getting a good system for our marketing, but the bones are there - editorial calendar, content brainstorming, and even the content itself lives in docs and be organized into a space. ClickUp is also a convenient hub for everything that makes the business hum behind the scenes - standard operating procedures, employee files, and pricing information.
- The tasks are AMAZING. Lots of robust options without being overwhelming.
- Being able to organize everything into spaces is super handy.
- The automations are super convenient!
- Would love to be able to back up my docs securely, automatically
- In board view, it would be nice to re-order my statuses and the process of creating a new column is clunky
- Would like to be able to share only certain pages of a doc with other users, not the entire thing
Well suited to putting an entire team's tasks & company assets into one central location.
Well suited for simple, but beautifully styled text docs.
We recently hired a website designer who put her entire client workflow into ClickUp, and we've been using it for a few years so we're pretty comfortable. It was confusing as all heck. Not suited for this process. (This could be specific to her and the way she set it up, but unless a business is working long-term with a client asking them to sign up and learn an entirely new platform is a BIG ask.)
Well suited for simple, but beautifully styled text docs.
We recently hired a website designer who put her entire client workflow into ClickUp, and we've been using it for a few years so we're pretty comfortable. It was confusing as all heck. Not suited for this process. (This could be specific to her and the way she set it up, but unless a business is working long-term with a client asking them to sign up and learn an entirely new platform is a BIG ask.)
51.66666666666667%
5.2
- Task Management
- 100%10.0
- Resource Management
- 100%10.0
- Gantt Charts
- N/AN/A
- Scheduling
- 100%10.0
- Workflow Automation
- 80%8.0
- Team Collaboration
- 100%10.0
- Support for Agile Methodology
- N/AN/A
- Support for Waterfall Methodology
- N/AN/A
- Document Management
- 70%7.0
- Email integration
- N/AN/A
- Mobile Access
- 70%7.0
- Timesheet Tracking
- N/AN/A
N/A
N/A
- Project & financial reporting
- N/AN/A
- Has eliminated the need for lots of internal communication - fewer distractions, streamlined operations, and more productivity - SIGNIFICANTLY
- Has leveled up the legitimacy of our brand and improved client experience through beautiful, slick documents - there's nothing as impressive as a good system that's also aesthetically pleasing
- Have been able to recommend it to other business owners who have also seen great results... finally being able to get a handle on their deadlines after years of struggling, managing a team, and organizing brand information in one central location. Game changer.
Our team's collaboration has improved tenfold! We used to have to hop on a call, send an email, or Slack a team member to add anything to our plate - and we were constantly checking in with each other to see where the workload was at. We didn't know when we could schedule projects (because we didn't have a team calendar) so we'd just guess and end up over or under-committing. It's so nice to be able to glance at the calendar and know where a team member is at... if she's having a crazy day or if maybe she has a little extra bandwidth to give someone else a hand. Also, nice for scheduling time off - the drag and drop interface is amazing and it's so nice to be able to easily shuffle things around.
Communication is the biggest thing that we've been able to streamline, but we also integrate it with our Calendly so when someone books an appointment, it automatically populates on the Master Calendar. It's also nice to have a central location for company documents - employee files, standard operating procedures, monthly and quarterly health checks, pricing, etc.
First up, aesthetic. It probably shouldn't be the most important thing, but that's what drew me to ClickUp originally and there's nothing I love more than a beautiful system. If it looks good, I'm far more likely to use it.
ClickUp is more robust than Asana or Trello - I love being able to choose between a list, board, Gantt, calendar, and many other views depending on what I'm working on. Different team members can view spaces in different ways, so everyone can find something that works for their brain. The docs are super handy. Plenty of integrations for our purposes.
ClickUp is more robust than Asana or Trello - I love being able to choose between a list, board, Gantt, calendar, and many other views depending on what I'm working on. Different team members can view spaces in different ways, so everyone can find something that works for their brain. The docs are super handy. Plenty of integrations for our purposes.
Yes
Asana
It wasn't intuitive - we were always shuffling things around and nothing quite fit the purposes that we needed the software for. The tasks are nice, but being able to see them on a master calendar and add the level of detail we can in ClickUp has been a game changer.
It wasn't intuitive - we were always shuffling things around and nothing quite fit the purposes that we needed the software for. The tasks are nice, but being able to see them on a master calendar and add the level of detail we can in ClickUp has been a game changer.
- Product Features
- Product Usability
I wouldn't change anything - we landed here and it's been great!
It's super versatile - the sky's the limit. If you can imagine it, you can probably set it up in ClickUp.
I always get an error when it loads, but then it loads fine.
I understand that it's a beast and does a lot of things, which is probably why it's laggy. But I do find it takes longer than I'd like to load, and if I am sending a complex document to a client or team member they aren't quite sure if they're getting the right thing at first. This is actually a pretty significant problem - my biggest beef with ClickUp.
July 25, 2022
Life just gets easier with ClickUp
We moved to ClickUp over a year ago from Asana. As a Digital Agency we needed a comprehensive system, which, on one hand, would allow us to manage different projects from a wide range of services e.g. web development, branding, naming, web design, brand strategies, etc., and on the other, that would enable us to combine and integrate a lot of data regarding these ongoing, complete, and future projects into our own, custom, data hub, thanks to which we're able to track the most important financial aspects of the company and plan on our future. ClickUp has also enabled us to invite our Clients and work on the projects together with them while using our own workflow. We're using ClickUp every single day in our work and find it excellent for everyday operations at our company. It allows us to track our progress, receives notifications on the completed or assigned tasks, creates mind maps, dashboards, and projects, and find our way through big chunks of data in an easy way. For a year the only issue we've encountered was a rare case of ClickUp working slowly or lagging but other than that it's just perfect for our organization.
- Project Management
- Time Tracking
- Data export
- Integrations
- Dashboards
- Speed
ClickUp is an excellent tool for project management and time tracking. I highly recommend it to anyone searching for a comprehensive system that combines core tools with multiple optional assets that can be used in various ways, according to the needs of specific users or clients. It also works great when it comes to possible data integration, which allows users to easily use and export the data you have stored in the system for your external needs and ideas.
87.5%
8.8
- Task Management
- 100%10.0
- Resource Management
- 100%10.0
- Gantt Charts
- 100%10.0
- Scheduling
- 100%10.0
- Workflow Automation
- 100%10.0
- Team Collaboration
- 100%10.0
- Support for Agile Methodology
- 100%10.0
- Support for Waterfall Methodology
- N/AN/A
- Document Management
- 100%10.0
- Email integration
- 50%5.0
- Mobile Access
- 100%10.0
- Timesheet Tracking
- 100%10.0
100%
10.0
- Project & financial reporting
- 100%10.0
- Faster project completion
- Reduced spend
- Increased collaboration with our Clients
Thanks to ClickUp we've been able to create our own workflow, which has significantly enhanced our everyday work. We can now organize our projects team from different departments to smoothly work together on various projects, easily track our time and progress, and achieve our goals easier. Which also concludes to quantified savings for us.
Thanks to ClickUp we were finally able to stop using external tools for different aspects of our work, like time tracking, collaboration with our Clients, project management, etc. Instead of using about 5-6 external tools and systems, we are now able to just focus on our work and develop our own workflow, depending on our needs.
The tools we have used before are good, however, we had to split our time and focus between them, instead of just being able to work within one environment. Moreover, ClickUp has allowed us to use options that worked worse elsewhere. For example, TimeCamp's integration with Asana often dropped off, and then we had no clue what was going on when it comes to time tracking in our projects. ClickUp barely ever has such emergency cases, thanks to which we do not have to worry about such an issue anymore.
30
Web designers, UX/UI specialists, front and back-end developers, creative directors, account managers, office managers, the directors.
2
One doesn't really need much specific skills to support ClickUp on the on-going basis. The system is intuitive enough itself that any user can actually learn how to operate on it, create formulas or integrations they would like to have. We never had a need to have a specially dedicated person just to manage the system for us.
- Data management
- Project management
- Time tracking
- Holiday management
- Office management
- Integration of data extracted from ClickUp into our dedicated, external financial dashboard that allows us to overview all the projects and specific data we want to control on an ongoing basis.
- When we were starting using ClickUp we were rather looking at using it within our organization instead of working on it with our Clients. However, it turned out to be a great tool for us to be able to also work with our customers on the ongoing projects. Now we have plenty of clients working with us directly in the system and praising its intuitiveness as well.
- The reporting tools allow us to create very precise time tracking rapports for our Clients.
- Creating further API integrations
- Integrating our e-mail correspondence fully into ClickUp
We're very pleased with how the system works in general. For over a year we've barely ever had any problems with ClickUp and there might have only been one or two times when it wasn't operational for us due to a global emergency. Moreover, when we had a problem once with renewing our licenses we've been contacted directly by our account manager and taken care of in a very professional way (with a due refund as well). The exceptional customer service makes us firmly believe that ClickUp is just the right tool for us.
- Price
- Product Features
- Product Usability
Product features were generally the key for us to move over to ClickUp from Asana. We've been looking for a system that would be the most flexible and spent tens of hours on exploring the market. ClickUp was simply the fruit of our long research into what system would be best suited for our needs.
I wouldn't really change our evaluation and selection process, as we believe we've made a great choice of picking ClickUp as our main system to use.
- Implemented in-house
No
Change management was minimal
It wasn't too difficult for us to change the management as we were working on Asana prior to moving to ClickUp, so when it comes to task management the systems are fairly similar. However, where it comes to time tracking, data management, office management etc. ClickUp has allowed us to enhance in all of those fields immensely when compared with other systems.
- Creating our own workflow suited to the needs of our organization
Using ClickUp is fairly easy. There are multiple guides on how to use all of the functions in the system. An organization wanting to start working with ClickUp should simply try it out and see how it would like to adapt its workflow to the possibilities the system gives the users.
- Online Training
There are multiple guides on literally all of the functions you can find within the system, therefore it's easy to learn anything you'd really like to use, starting from project and people management, down to Gantts, mind maps, time tracking, inviting Clients as guests to work with you on the projects and so much more.
We've only had one problem with ClickUp for over a year and it occurred when we were about to renew our subscription for the paid licenses. Thanks to exceptional customer service we've been able to resolve it fairly quickly and on top of that ClickUp has refunded us quickly with an amount that was due. We've barely ever come across such helpful customer service, so that's a big plus.
We haven't purchased a premium support as we're not an organization big enough yet to see the value in it. We barely have problems with ClickUp that we wouldn't be able to resolve on our own, therefore we're happy with the current plan we're using for over a year and plan on keeping it.
No
As stated earlier, we once had a problem with the renewal of our yearly licenses for the paid membership. ClickUp resolved the issue quickly and delivered an exceptional customer service, thanks to which we were able to focus on our work, instead of dragging this topic for a long period of time. We've been directly contacted by an account manager dedicated to our account to enhance the process and that helped a lot as well.
There are multiple services you can use ClickUp for, data management, time tracking, task/project management, reporting, API integrations, and just so many more. It's just up for you to decide how you would like to use it in a way best suited to your needs.
- Time tracking - a simple timer on tasks
- Project management - easy to structure the tasks and projects
- Search tool - easy to find anything even if you have hundreds of tasks and data stored on your workspace
- You can find guides for everything, so it's rather just a matter of spending your time on learning something and not a problem of how difficult it is.
Yes, but I don't use it
Scaling with ClickUp is superb. If you create a workflow best suited for your organization then it's all about creating new accounts and teaching the new employees the workflow you're using. It's that simple. There is no black magic when it comes to Clickup.
For over a year ClickUp was unavailable to us just twice for a couple of hours. I would say for a system this big and working globally that was a minor issue. They managed to fix all the issues within a couple hours and then it was back up and running perfectly fine.
The speed of ClickUp is average to be honest. This is one of the biggest flaws of the system, sometimes it's also lagging a little bit but we also have a lot of documents, lists etc. on our workspace. However, with the next version of ClickUp I've seen they are planning to increase the speed by almost 500%, probably by changing the technology, so I am more than looking forward to it.