ClickUp Usability, Reviews & Ratings 2025

Starting at $0 per month per seat

Overview

What is ClickUp?

ClickUp is an all-in-one productivity platform.It’s a hub where teams can come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, and Whiteboard. Customized with just a few clicks, ClickUp helps teams of all types and…

A fantastic tool for businesses needing to join the 21st Century

Rating: 10 out of 10

April 30, 2025

Vetted ReviewVerified User

The major use we have is project management as we undergo significant transformations in our operational and strategic spaces. That being said, while significant, it is actual...

Victoria Piedade

Manager - Customer Service

Manager of Corporate Services

Quad Services Pty Ltd

1 year of experience

The best management tool for digital agencies (A melhor ferramenta de gesto para agncias digitais)

Rating: 10 out of 10

April 29, 2025

Vetted ReviewVerified User

We had a lot of problems with the management and communication of our digital agency team. Everything was confusing. No one knew what, how and when a certain task should be do...

Guilherme Gomes

Consultant - Professional Services

CEO

Cliv Company

3 years of experience

Giving ClickUp A Chance and Making It Your Own - The App That Saves So Much Time

Rating: 10 out of 10

April 16, 2025

Vetted ReviewVerified User

I currently use ClickUp with my company as a Project Manager. I work with other team members from the Operations team, as well as the Fund Accounting team. ClickUp addresses a...

Lisa Wheatley

Project Manager - Professional Services

Implementation Project Manager

Verivest

2 years of experience

ClickUp's Impact on a Small Business

Rating: 10 out of 10

April 16, 2025

Vetted ReviewVerified User

Here at Ancilla Ventures, we use ClickUp to manage all our projects, tasks, and technical support tickets as well as our development team's sprints. This product does an amazi...

Maque Mathison

Project Manager - Product Management

Project Manager

Ancilla Ventures

2 years of experience

Start Simple Get Complex As You Want

Rating: 9 out of 10

April 11, 2025

Vetted ReviewVerified User

Collaborating on a team and understanding what each other has on their plate week by week.

David Bradley

Executive - Corporate

Owner

Bbg, Inc.

5 years of experience

Verified on LinkedIn

How ClickUp Differs From Its Competitors

Collaboration

The best bit is a clear SSOT about who is responsible for what. The business is still in a very early stage of fully utilising the collaborative features within ClickUp, but know clearly who is doing what is a massive first step for us, where the previous scenario had people across the business …

All-in-One Productivity Platform

We have reduced the number of Excel workbooks in the business significantly and can see a use can for CU for many many more! With more and more Gen Z employees, having software that feels 'natural' to them, rather than learning the complexity of Excel has made life so new starters much easier!

Collaboration

Before, we had a lot of communication and execution issues between planning a strategy for a client and actually putting it into practice with the operational team. With ClickUp, everything is recorded in the tasks and the history is never lost, even when passing the task to different team …

All-in-One Productivity Platform

Previously, what were extremely operational and repetitive tasks are now done automatically thanks to ClickUp's integrations and automations. Each handover within our internal process caused wear and tear and confusion for our team. The process was designed, but we had no tools to manage and …

Collaboration

Team meetings are not more collaborative, as I've noticed that people are adding in their feedback or agenda items in advance before meetings, so knowing what to expect in meetings makes meeting time spent more efficiently. I love that people are more comfortable sharing their thoughts in …

All-in-One Productivity Platform

We used to have a lot more apps before ClickUp (Jira, Karbon, Notion, etc.), so having the automated work and checklists, as well as templated emails or workflows life in one place make it easier to track and even search as a team. I'm so impressed by how much ClickUp can house in the app in terms …

Collaboration

ClickUp has greatly improved my company's ability to effectively manage projects and communicate changes to our team. With Gantt Charting features, custom fields in tickets, and multiple assignees, ClickUp has allowed us to create a single space where all of our company's clients and their …

All-in-One Productivity Platform

ClickUp has done a great job providing a single app that does the work of many. Instead of having all our tickets in multiple sites, project trackers in another, client-related documents somewhere else, chats and meeting notes else where and budget tracking in a different place, ClickUp has …

Collaboration

Managing tasks has been the key improvement. It's not just in checking off to-do's, but in keeping focused discussions within individual tasks and on the larger project.

All-in-One Productivity Platform

ClickUp, WhatsApp, and Google Docs is all we use now. There is no need for additional tools beyond these three, which keeps our overall expense low and software switching delays lower as well. That helps with general adoption of the tools we do use higher as well.

Collaboration

We come from Monday.com, so the adoption has been somewhat quick, although it has required many hours of training on my part for the entire team.

All-in-One Productivity Platform

Keeping the projects, their tasks, and the assignment of responsibilities in an organized manner has allowed us to review all our management in an approximately one-hour weekly meeting, making improvements in each project we are handling.

Collaboration

The best case of application thus far has been setting up a space for every region where the company has operations at and every space flows up to a global space where the executives are able to see resource allocation and status of the company initiatives. Furthermore, the collaboration over the …

All-in-One Productivity Platform

The automations have allowed to our Program and Project Management team to set up standards in how to do a project, which assures the success of the projects.

Collaboration

ClickUp was able to keep our sanity in our production area, where we have 300 deliverables every month. Each deliverable is complex and needs a design and documentation. It gets passed from around from the design team, writers, to QA. We keep track of all feedback and revision notes in the …

All-in-One Productivity Platform

For instance, the email automations for our CRM and applicants tracker is a time saver. It also eliminates a lot of errors. With other complex processes, we use subtask automations, our team does not to remember a thing, they will get notified in time when it is their turn in the process. Whenever …

Collaboration

- It helps us in task management
- It helps us in allocate resources and manage team workload
- It helps us in time tracking and time management when doing tasks
- It helps us in sharing knowledge between team members
- It helps us in follow the deadlines of the client

All-in-One Productivity Platform

We leave Time Doctor time tracking tool after using ClickUp. We also remove Confluence (wiki) because we have ClickUp documentation management as well. We don't need Jira at all as we have List View, Kanban view. We don't need to pay for GanttPro any more because ClickUp have built-in Gantt chart …

Collaboration

Brainstorming between the team has improved now we use ClickUp for collaborative docs, lists, etc. Task tracking is significantly easier when we can see everyone's workload and it's enabled team members to collaborate on the same task, sharing their work back and forth between subtasks or the …

Incentivized

Collaboration

All teams and areas have improved significantly as we have more control over what is happening and needs to be done, so this has had a positive impact on our projects.

todas as equipes e áreas melhoraram significamente pois conseguimos ter mais controle do que está acontecendo e precisa ser feito, …

All-in-One Productivity Platform

Today, some tasks are automatically opened. For example, when a new lead arrives on our website, it goes to a database and from there, a card is automatically opened for the sales team to work on. Before, the person had to open it manually and spend a lot of time on this. In addition, we added …

Collaboration

Definitly great. Not using it for brainstorming as much, but with the teams working from home the chat, comments etc works great to allign team members.

I also love the fact that I can set up a task, make the due date recurring, add a good description or Clip/Loom and then forget about that and …

Incentivized

All-in-One Productivity Platform

ClickUp definitely helped us cut the clutter. Before, we were jumping between WhatsApp, Google Sheets, Docs, email, and random sticky notes. Now, most of that lives inside ClickUp. We’ve built out templates for recurring work, set up automations to handle reminders and status updates, and linked …

Incentivized

Collaboration

Its perfect for setting up big projects with many tasks shared over the whole team. Dependencies and timelines are always clear. Everyone can work focused. With ClickUp Chat the communication got even better

Incentivized

All-in-One Productivity Platform

There are not much apps we dont need anymore after we use ClickUp - but ClickUp Chat has made the use of Slack more and more less

Incentivized

Collaboration

It's improved a ton by allowing us to collaborate inside of one tool instead of like 50 different ones, and also for managing projects with dependencies. It also increases coordination between the creative department and ad channel departments through forms that then auto-send to Slack and are …

Incentivized

All-in-One Productivity Platform

It makes it to where we don't need to use multiple project management tools since ClickUp can do all of it in their platform, and then using task and list templates has helped speed up and automate client onboarding and recurring tasks and projects. It also reduces Slack DMs by being able to just …

Incentivized

Collaboration

yes - it has really broken down the barriers between the various silos of the business

All-in-One Productivity Platform

we were able to move all our project based chats onboard to the platform, reducing time spent in Teams and outlook and keeping the discussion within the platform for all to see

Collaboration

Better KPI tracking, task management and communication within and without my team. We have a bespoke process for each department in the business, all areas use the program but need different things from it, ClickUp supports this and helps better performance and efficiency overall. Notifications, …

Incentivized

All-in-One Productivity Platform

We have built our process around ClickUp, I have set up a process specifically to make use of the structure of the app. We never had anything else in place previously, so it has added a huge amount of value to our team. We always refer to ClickUp as our 'holy grail' of the project and ensure all …

Incentivized

Collaboration

We run 30 projects with a team of 15 people. The cohesion between teams and resource utilization must be very good. ClickUp provides this for us. Only as a manager, I need summary reports from a higher level and I don't see this yet.

Incentivized

All-in-One Productivity Platform

Notification when time track is forgotten, automatic assignment when status changes. In this way, we minimize the human error factor.

Incentivized

Collaboration

Transparency of work has been taken to the next level. The ease of taking over from someone or helping out have increased significantly. Making process visible and compliance to process as clear as day, made a huge difference on the accuracy of work and the record keeping of past transactions. …

All-in-One Productivity Platform

We moved away from the miriad of MS tools and were able to consolidate our internal world to a single place. We log into CU first now, and often only look at Outlook much later in the day. If its important, it will be in CU. The ability to work with data in different views on the same platform is …

Collaboration

We are using ClickUp to track our overarching company goals, and link the tasks associated with those Goals together. This gives us a bird's eye view of our goals, the strategy behind them, and what is needed to achieve those goals.
It also reduced spread out communications - instead of using Teams …

All-in-One Productivity Platform

We use Make.com to integrate ClickUp with our ERP system and our Shopify store. This allows us to manage all outbound orders from one central portal. It also allows us to track incoming purchases of raw materials and automate the printing of identification labels, waybills, pick lists, invoices, …

Collaboration

My employees use the tool to track their progress on tasks and they mark the tasks with the appropriate statuses. I also really appreciate the tool to mark up PDFs and make assignable comments. That's quite the hidden gem! I also use this tool personally and it's been really helpful to have a log …

All-in-One Productivity Platform

I used to need to use Trello and Slack and various sites for uploading and sharing documents, but I've been able to reduce my tech stack significantly. I still would like to be able to integrate better with Google Calendar, Zoom, and email better, but this certainly takes the edge off!

Collaboration

yes, collaboration has improved a lot specially with views setup based on each user role. Project planning, client onboarding, tracking with time estimates as well as hours logged has all become easier. The documents linked to the tasks provide better productivity and so do the whiteboards. …

All-in-One Productivity Platform

Yes, we were using Clockify first for time tracking and reporting. Slack was used for internal team communication. Now we do not use either of them as ClickUp's native time tracking and Chat provides those features.
The Whiteboards are good to for simple workflows but for complex ones, we are …

Collaboration

Everybody is on the same page as project documentation is bundled per project with backlogs and sprints. Whiteboading is not yet used often as we need to migratie from Miro to ClickUp. The Wiki helps onboarding new employees and functions as a reference for non-frequent processes for the whole team.

All-in-One Productivity Platform

We're gradually moving away from other tools when they are available in ClickUp. Pipedrive is automated in such a way that once a deal is won, a project is created, a template with administrative actions is triggered and our operational list of projects is also updated. This saves us much time.

Collaboration

I am the only staff member at my organization that uses ClickUp. However it has greatly improved my ability to communicate and run effective meetings because all of the information that I need about a task or project is readily accessible in ClickUp.

Collaboration

Our collaboration has greatly improved as we are able to get quick answers to the things that we need. It also allows us to gather feedback on our continuous improvement ideas and be able to quickly act on these ideas.

Collaboration

I'm a solo-preneur. I don't use ClickUp for a team, just to keep myself organized.

All-in-One Productivity Platform

I use both ClickUp and Dubsado on a daily basis. While ClickUp keeps me organized, Dubsado is my tool for sending design proofs and contracts to clients, and for invoicing.

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Video Reviews

5 videos

View Playlist

ClickUp Allows Project Status To Be Monitored By Whole Team To Stay On Track :Product Review

03:32

ClickUp Review: Works To Effectively Keep Collaboration On Track Across Offices

02:20

ClickUp Review: Enables Accountability Between Team Members When Working Projects

02:44

View more videos

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Pricing

View all pricing

Free

$0.00

Cloud

Unlimited

$9.00 ($5.00)

Cloud

per member per month (annual contract pricing)

Business

$19.00 ($12.00)

Cloud

per member per month (annual contract pricing)

Entry-level set up fee?

No setup fee

For the latest information on pricing, visithttps://clickup.com/#pricing

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

8.2

Avg 7.6

9.2
Task Management
(677) Ratings
This includes the ability to plan, track, collaborate and report on tasks.
8.2
Resource Management
(530) Ratings
Resource management is workload planning to maximize resources.
8
Gantt Charts
(486) Ratings
Gantt charts are charts that show tasks or events along the y-axis displayed against time along the x-axis.
8.3
Scheduling
(556) Ratings
Scheduling capabilities allow users to set schedules on tasks, and create timelines and milestones.
8
Workflow Automation
(530) Ratings
Workflow automation is the ability to route work requests along an approval process automatically.
9.1
Team Collaboration
(647) Ratings
Team collaboration capabilities let team members work directly with each other and provide team updates.
8.8
Support for Agile Methodology
(449) Ratings
Agile is a time boxed, iterative approach to development that builds software incrementally instead of trying to deliver it all at once near the end.
8.6
Support for Waterfall Methodology
(373) Ratings
Waterfall methodology is a tradition development method that is linear and sequential.
8
Document Management
(580) Ratings
Document management provides for centralized management of all project documents.
7.7
Email integration
(468) Ratings
Email integration allows work requests to be made directly from email.
7.2
Mobile Access
(539) Ratings
Mobile access is the ability to access the software from a smartphone or tablet.
7.8
Timesheet Tracking
(448) Ratings
Timesheet tracking is the ability to track all billable and non-billable hours for each project.

Professional Services Automation

Features that support professional services organizations

7.8

Avg 7.5

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Product Details

About
Integrations
Competitors
Tech Details
FAQs

What is ClickUp?

ClickUp is an all-in-one productivity platform.

It’s a hub where teams can come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, and Whiteboard. Customized with just a few clicks, ClickUp helps teams of all types and sizes deliver work more effectively, to boost productivity to new heights.

ClickUp aims to make the world more productive by removing friction caused by using many different applications. The platform boasts millions of users and over 200,000 teams at companies like Samsung, IBM, Twitter, Uber, and Ubisoft.

ClickUp Features

Show Unsupported Features

Project Management Features

Supported: Task Management
Supported: Resource Management
Supported: Gantt Charts
Supported: Scheduling
Supported: Workflow Automation
Supported: Team Collaboration
Supported: Support for Agile Methodology
Supported: Support for Waterfall Methodology
Supported: Document Management
Supported: Email integration
Supported: Mobile Access
Supported: Timesheet Tracking

Professional Services Automation Features

Supported: Project & financial reporting

ClickUp Screenshots

ClickUp Videos

An introduction to ClickUp.

How Hawke Media uses ClickUp to increase productivity

While many options can carry a large pricetag, there are tons of free project management software available. In this video produced by the TrustRadius team, learn why ClickUp is one of the best free project management software on the market.

ClickUp Integrations

ClickUp Competitors

ClickUp Technical Details

Deployment Types	Software as a Service (SaaS), Cloud, or Web-Based
Operating Systems	Unspecified
Mobile Application	Apple iOS, Android
Supported Countries	All
Supported Languages	English, Spanish, French, German

Frequently Asked Questions

ClickUp starts at $0.

Trello, Asana, and monday.com are common alternatives for ClickUp.

Reviewers rate Task Management highest, with a score of 9.2.

The most common users of ClickUp are from Small Businesses (1-50 employees).

ClickUp Customer Size Distribution

Consumers	35%
Small Businesses (1-50 employees)	35%
Mid-Size Companies (51-500 employees)	25%
Enterprises (more than 500 employees)	5%

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Comparisons

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Reviews From Top Reviewers

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(1-5 of 30)

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Wonderful experience and highly recommend

Rating: 9 out of 10

March 17, 2025

Chi Shah

Project Manager

VaynerMedia (Marketing & Advertising, 501-1000 employees)

Vetted Review

Verified User

1 year of experience

Usability

great, too much customization or too many ways to do things

ClickUp on mid-to-large companies.

Rating: 8 out of 10

Incentivized

September 22, 2024

José Francisco Laguna

Technical Writer

ANIME TOONS LTD. (Animation, 1-10 employees)

Vetted Review

Verified User

2 years of experience

View profile

Usability

Thanks to the software's functions, our workers have had a much easier time keeping track of things. It's significantly more straightforward to tag a person and share a link to an asset than to scroll through a texting app or email and try to find the conversation that opened up at some point. ClickUp had its issues when implemented, but slowly, the pros outweighed the cons.

Super good app for order and control.

Rating: 10 out of 10

Incentivized

September 04, 2024

Lucero Rodríguez

Analista rrhh

Cyberpuerta S.A. de C.V. (Telecommunications, 201-500 employees)

Vetted Review

Verified User

2 years of experience

View profile

Usability

Me parece un excelente sistema para trabajar es amigable esta en la nube siempre está actualizado tenemos toda la información de primera mano a la vista de todos los involucrados

ClickUp might be the tool you have been looking for, if you are willing to invest time to explore it

Rating: 9 out of 10

Incentivized

October 11, 2024

Leon Prather II, CTS

Manager, Digital Product Operations

AVIXA (Non-profit Organization Management, 51-200 employees)

Vetted Review

Verified User

4 years of experience

View profile

Usability

I have to be honest. The feature set is massive in ClickUp. This can be overwhelming, as tools and settings do sometimes move around without announcement. For a seasoned user, it is fine but I believe it has a steep learning curve if you are a business of a large size. Some of the UI elements are questionable, but the ability to see and use the information in whatever way you want is why I still have to rate this highly.

Streamlined Collaboration and Communication with ClickUp.

Rating: 9 out of 10

Incentivized

September 25, 2024

Verified User

Analyst in Customer Service

Financial Services Company, 501-1000 employees

Vetted Review

Verified User

2 years of experience

Usability

I gave the usability rating for ClickUp a 7 because we have found that the initial learning curve, specifically for non-technical people, can be steep. Some features can feel overwhelming at first, and it takes some time to find certain folders, questions, etc. This is mainly due to the large repository we've built up and the fact that the search function is not always working as intended.

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Free

$0.00

Unlimited

$9.00 ($5.00)

Business

$19.00 ($12.00)

Asana

Notion

Trello

Airtable

Smartsheet

monday.com

Basecamp

Wrike

Slack

Teamwork.com