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ClickUp

ClickUp

Overview

What is ClickUp?

ClickUp is an all-in-one productivity platform.It’s a hub where teams can come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, and Whiteboard. Customized with just a few clicks, ClickUp helps teams of all types and…

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Recent Reviews

Best Task Management Tool

10 out of 10
January 12, 2024
We use ClickUp to manage all the marketing and content department activities and tasks. Before using ClickUp, we drove all the tasks by Jir…
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 13 features
  • Task Management (562)
    9.3
    93%
  • Team Collaboration (533)
    9.1
    91%
  • Scheduling (457)
    8.2
    82%
  • Document Management (472)
    7.6
    76%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

5 videos

ClickUp Allows Project Status To Be Monitored By Whole Team To Stay On Track :Product Review
03:32
ClickUp Review: Works To Effectively Keep Collaboration On Track Across Offices
02:20
ClickUp Review: Enables Accountability Between Team Members When Working Projects
02:44
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Pricing

View all pricing

Free

$0.00

Cloud

Unlimited

$9.00 ($5.00)

Cloud
per member per month (annual contract pricing)

Business

$19.00 ($12.00)

Cloud
per member per month (annual contract pricing)

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://clickup.com/#pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

8.2
Avg 7.5

Professional Services Automation

Features that support professional services organizations

7.4
Avg 7.4
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Product Details

What is ClickUp?

ClickUp is an all-in-one productivity platform.

It’s a hub where teams can come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, and Whiteboard. Customized with just a few clicks, ClickUp helps teams of all types and sizes deliver work more effectively, to boost productivity to new heights.

ClickUp aims to make the world more productive by removing friction caused by using many different applications. The platform boasts millions of users and over 200,000 teams at companies like Samsung, IBM, Twitter, Uber, and Ubisoft.

ClickUp Features

Project Management Features

  • Supported: Task Management
  • Supported: Resource Management
  • Supported: Gantt Charts
  • Supported: Scheduling
  • Supported: Workflow Automation
  • Supported: Team Collaboration
  • Supported: Support for Agile Methodology
  • Supported: Support for Waterfall Methodology
  • Supported: Document Management
  • Supported: Email integration
  • Supported: Mobile Access
  • Supported: Timesheet Tracking

Professional Services Automation Features

  • Supported: Project & financial reporting

ClickUp Screenshots

Screenshot of List ViewScreenshot of Box ViewScreenshot of Board ViewScreenshot of Calendar View

ClickUp Videos

An introduction to ClickUp.
How Hawke Media uses ClickUp to increase productivity
While many options can carry a large pricetag, there are tons of free project management software available. In this video produced by the TrustRadius team, learn why ClickUp is one of the best free project management software on the market.

ClickUp Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesAll
Supported LanguagesEnglish, Spanish, French, German

Frequently Asked Questions

ClickUp starts at $0.

Trello, Asana, and monday.com are common alternatives for ClickUp.

Reviewers rate Task Management highest, with a score of 9.3.

The most common users of ClickUp are from Small Businesses (1-50 employees).

ClickUp Customer Size Distribution

Consumers35%
Small Businesses (1-50 employees)35%
Mid-Size Companies (51-500 employees)25%
Enterprises (more than 500 employees)5%
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Comparisons

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Reviews and Ratings

(1211)

Attribute Ratings

Reviews

(1-25 of 562)
Companies can't remove reviews or game the system. Here's why
Ricardo Macedo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • One place to save everything, notes, attachements and quick messages
  • Sending e-Mails from ClickUp is pretty much the same as from outlook, but better, you can keep it together to your project details
  • Easy to share information among the company team
  • Give clear picture of project/process evolution/status
  • Automation is golden!!!
  • CRM is cake with ClickUp
  • Custom field interactions needed, contact me for more details
  • Sometimes ClickUp takes longer to load (Windows app), wonder if it does cache data for offline use.
  • Unnable to operate numbers bettween custom fields.
  • CRM - still need some tweaking in order to match other platforms in the market.
  • Automation could be a little more easier to use, require some sort of programing knowledge.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Project management is exceptional
  • Docs functionality within the project management suite is very helpful
  • Dashboard creation from execution lists
  • Strong feature releases frequently
  • Search is powerful
  • ClickUp can be buggy, especially with new features
  • The mobile app needs work to get to parity with competitors
  • Docs needs more stability and sometimes content can disappear
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Colour lables so that user can see the easily
  • Listing of the task and it's details
  • when we open the card then it shows everything in one page view
  • Task should be open in a page. not only in modal
  • UI can be improve to give overview of perticuler task
John Epok Pascual | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Organized and hierarchical arrangement of projects and tasks
  • Separate workspaces with privacy functions for different types of projects.
  • Automated notifications! Super love this!
  • Email digest - basically I am reminded on email a summary of what I need to accomplish for the day.
  • UI/UX - it can be too cluttered sometimes and can be intimidating especially for those new users.
  • Too many functions per se (can be a bad thing) if you're in a hurry and wanted to jot a simple tasks - sometimes there's just too much thing happening on.
  • Sub-tasks within a main tasks can be very confusing when connected to a project dependency. Prepare to go over a maze. :)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Organizing information
  • Creating trackable and achievable tasks and goals
  • Keeping the use of the software simple
  • Features I'd like to use very much would cost too much because I'd need to upgrade the plan for everyone
  • UI can become cluttered and some things are hard to find
  • Would be great to be able to upgrade the plan for only some members, since not everyone in the organization uses ClickUp even nearly the same way
Jamie Drahos | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Project management notifications/updates.
  • Integration with other systems for automation.
  • Project collaboration with team members.
  • Prorates charges when adding a user mid billing cycle so everyone is aligned.
  • Great desktop application for Windows and Mac.
  • The mobile app is confusing to use and does not represent a mobile version of the web app.
  • Some new features are included with the current plan and some you have to pay extra for.
  • Learning curve can be a bit much for non-digital native users.
Ariane Ramirez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Easily see which tasks are still open
  • Get notifications when comments are made and the status is updated
  • Additional fields can be related to further segment tasks
  • There should be a way to switch from one account to another
  • There should be a flexible plan to enable features for lower plans
  • Ability to show the to-do items on top
  • Ability to create team schedules for team members from different time zones
Paula Petroni | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to use lists and hierarchies when handling multiple projects
  • Task prioritizing and dependency
  • Several view options that fit different users needs
  • Easy to use editing such as drag and drop
  • Time tracker and its reports are not easy to use nor clear to read
  • Templates updates are not easy to do
  • Limits of view using and features for the lower plans
  • Comment's threads and replays at chat space are hard to follow, they show entangled or not easy to find at a glance
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Allows you to create dashboards to track your team and company's progress towards its goals.
  • Integrates docs and forms so we don't need to switch apps
  • Notifications about every update, so you never really need to go asking around for one.
  • Allows you to visualize deadlines, how each piece of work fits into the bigger picture, and see in real-time what's holding your team up
  • Time tracking; although useful, it glitches a lot and doesn't allow you to automatically set something to be billable or non-billable time
  • Tracking down where a view setting is causing issues in another list, folder, or space
  • Permissions and sharing; it should be an easy one-time thing, as opposed to glitching and reverting back to the original setting
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Custom fields.
  • Mobile app.
  • Templates to help you get started on a particular topic.
  • Sharing of information with team members.
  • The level of UNLIMITED is a little deceiving and potentially they should remove this and go straight to BUSINESS.
  • On the mobile app I want to be able to set my "home page" to my space.
  • Sorting items in lists alpha-numerically doesn't always work properly.
December 18, 2023

Click it Up to team up!

Lorenzo Lopez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Listen to the users to continuously improve the application.
  • The customization is great, and it keeps getting better and better.
  • Great Community that allows you to learn faster.
  • Outstanding Customer Service
  • The Gantt view is a great resource, but it lacks customization and flexibility to show custom fields on the side view next to the project names.
  • User Interface is hard to navigate in laptop displays since it does not fit unless you do a zoom out, which makes hard to read.
Jonathan Elinsky | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Incentivized
  • it has several integrations
  • it can do custom automations
  • it has a fairly robust API interface
  • ClickUp support is useless and awful
  • The UI changes often and usually focused on silly or pretty things, but not critical or major functional corrections or enhancements
  • The data is hit or miss. Tasks report the incorrect status, values in fields randomly are missing from time to time, users sometimes disappear, lists are not in alphabetical order (meanwhile the support and dev contacts at ClickUp maintain that they are - even in the face of screenshots wherein they are not)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Track task statuses
  • Provide spaces & lists for classification
  • Docs & forms feature
  • Several bugs that need fixing. General slowness at times.
  • Search functionality needs improvement, can't search for some tasks created based on terms from the subject line
  • Data can be entered on forms even on incognito mode which is a safety concern
October 25, 2023

ClickUp = Plug and play

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Different spaces so you can use it for multiple departments.
  • Kanban boards.
  • Excellent task/sub-task management.
  • High level of customization.
  • The interface takes a little getting used to.
  • Needs more contrast to have cards stand out more.
  • Takes a little work to optimize it for different processes (like scrum) but the templates and documentation are a big help.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Loading time is too long sometimes, which hampers the work load
  • The multi-list task on ClickUp should be free for some extent.
  • The checklist of the task in ClickUp sometimes takes much time to load
  • Loading issues should not come while loading the projects.
Score 9 out of 10
Vetted Review
Verified User
  • Team management
  • Task management
  • Tracking of productivity
  • Customer support :- Whenever there is an issue with the platform there should be proper SLA to close the issue.
  • Need to add more options for auto reports on daily basis
  • Subscription charges should be decreased
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