ClickUp

ClickUp

Top Rated
About TrustRadius Scoring
Score 8.7 out of 100
Top Rated
ClickUp

Overview

Recent Reviews

ClickUp = Plug and play

9 out of 10
June 14, 2022
We are currently using ClickUp alongside our other project management tool but using ClickUp for internal projects that span multiple …
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ManageUp with ClickUp

10 out of 10
February 28, 2022
We use ClickUp to manage projects and tasks within our product development team. We also use ClickUp as an idea repository which turns …
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ClickUp is coming for you...

10 out of 10
June 23, 2021
We use ClickUp as our project management dashboard for our services clients. It's been a very useful tool and the user interface has been …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 13 features

Task Management (52)

9.1
91%

Team Collaboration (52)

8.3
83%

Gantt Charts (39)

7.8
78%

Document Management (46)

7.4
74%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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Free

$0.00

Cloud

Unlimited

$9.00 ($5.00)

Cloud
per member per month (annual contract pricing)

Business

$19.00 ($12.00)

Cloud
per member per month (annual contract pricing)

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://clickup.com/#pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

Project Management

7.9
79%

Professional Services Automation

5.9
59%

Product Details

What is ClickUp?

ClickUp is an all-in-one productivity platform.

It’s a hub where teams can come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, and Whiteboard. Customized with just a few clicks, ClickUp lets teams of all types and sizes deliver work more effectively, boosting productivity to new heights.

ClickUp states its core mission is to make the world more productive by removing friction caused by using many different applications. ClickUp boasts millions of users and over 200,000 teams at companies like Samsung, IBM, Twitter, Uber, and Ubisoft.

ClickUp Features

Project Management Features

  • Supported: Task Management
  • Supported: Resource Management
  • Supported: Gantt Charts
  • Supported: Scheduling
  • Supported: Workflow Automation
  • Supported: Team Collaboration
  • Supported: Support for Agile Methodology
  • Supported: Support for Waterfall Methodology
  • Supported: Document Management
  • Supported: Email integration
  • Supported: Mobile Access
  • Supported: Timesheet Tracking

Professional Services Automation Features

  • Supported: Project & financial reporting

ClickUp Screenshots

List ViewBox ViewBoard ViewCalendar View

ClickUp Videos

Sneak peek into the productivity platform built to support the new era of teamwork. 3.0 will be the connective tissue that brings teams, knowledge, and work together more closely and efficiently.
An introduction to ClickUp.

ClickUp Integrations

ClickUp Competitors

ClickUp Customer Size Distribution

Consumers35%
Small Businesses (1-50 employees)35%
Mid-Size Companies (51-500 employees)25%
Enterprises (more than 500 employees)5%

ClickUp Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesAll
Supported LanguagesEnglish, Spanish, French, German

Comparisons

View all alternatives

Frequently Asked Questions

How much does ClickUp cost?

ClickUp starts at $0.

What is ClickUp's best feature?

Reviewers rate Task Management highest, with a score of 9.1.

Who uses ClickUp?

The most common users of ClickUp are from Small Businesses (1-50 employees) and the Marketing & Advertising industry.

Reviews and Ratings

 (285)

Ratings

Reviews

(1-25 of 52)
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Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Different spaces so you can use it for multiple departments.
  • Kanban boards.
  • Excellent task/sub-task management.
  • High level of customization.
  • The interface takes a little getting used to.
  • Needs more contrast to have cards stand out more.
  • Takes a little work to optimize it for different processes (like scrum) but the templates and documentation are a big help.
May 07, 2022

ClickUp Rules

Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Timeline Assessment
  • Project Managment
  • Task Management
  • Notification Reminders
  • Onboarding Guides
  • Use Cases (maybe via email marketing)
  • Personalized onboarding templates based on use cases (they do this very well, just more templates would be nice!)
February 28, 2022

ManageUp with ClickUp

Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Ability to create different views to track tasks/projects due this week, next week, etc.
  • Integration with email for notifications and integration with Slack
  • Ability to create multiple spaces or folders for simple organization
  • Ability to customize the dashboard a little more. It's good now, but I would like a little more flexibility.
  • A project manager should be able to add time for users. Currently, you can only enter time for yourself, but when doing project reviews with a developer, it would be nice to be able to enter missed time for them right there.
Score 3 out of 10
Vetted Review
Verified User
Review Source
  • Manage Task
  • Keep an overview
  • Docs are great
  • Comments in docs are horrible, it's super hard to find where the user left the comment in the doc
  • Sharing - doesn't work to Guest always
  • Horrible Information Architecture - some things are not discoverable at all
  • Onboarding colleagues. - this tool has a very high learning curve. People do not like to start using it.
Score 1 out of 10
Vetted Review
Verified User
Review Source
  • Extensive customization of virtual workplace
  • [In my experience] poor general reliability of software
  • Response to work-crippling bugs [I feel is] slow at best
  • [In my opinion] lies about status of current issues with software
  • [I feel] is more concerned with expanding features than fixing what's broken
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Different spaces for different sections of business.
  • Task organizations and levels of tasks are all customizable.
  • Time tracking isn't the greatest. It works, but definitely needs improvement.
  • There's currently no option to add a subtask to a subtask, which we often need.
Mike Muller | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Task management.
  • Internal communications.
  • Project organization.
  • Cannot track on a project level. Clickup is very task oriented
  • Sometimes difficult to find things.
  • Needs more flexible reporting. Customized reports would be great
  • Better resource management
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • It is easy to use and customize to suit our specific use case.
  • It allows us to stay on track and keep track of progress of projects to meet our set deadlines.
  • ClickUp is affordable as it manages all types of projects under one single platform eliminating the need of switching between apps.
  • Our users were overwhelmed by the many features in the software.
Alex Chaidaroglou | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Clean, intuitive UI
  • Quick onboarding videos with initiatives
  • Clever features, functionality and implementation
  • It has an initial learning curve
  • Some functionality such as spaces should be called with a more intuitive name
  • At first a new user can feel overwhelmed
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • It is effortless to use and allows us to organize all tasks.
  • I like its interface; it is intuitive and gives a fascinating visualization to clarify searches for missed tasks.
  • The support is excellent, excellent for complicated answers.
  • The work structure is much better since I am using it.
  • The price is what I don't like about this software.
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Plenty of pre-customized projects templates for small businesses.
  • Strong enough capability for everyday workflow automation.
  • Advanced customizing opportunities, especially when compared to the competition.
  • Not-so-great mobile interface and opportunities.
  • Some learning curve if you intend to really replace most of your company apps.
  • Not advanced security settings outside of the most expensive plan.
Pedro Pereira | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • ClickUp allows you to set deadlines, assign tasks, and personalize spaces to suit the nature of your business.
  • It offers a variation of views, meaning you can work from task lists, timelines, mind maps, and more!
  • ClickUp allows you to embed and upload media. This is why I use it to plan my social media posts. I’m able to refer to other media that inspired me (e.g., a YouTube video)!
  • ClickUp can be slightly tricky for the average new user. I stay up to date with technology; however, a new user might take a little while to pick it up.
  • Pinning a view permanently shouldn’t be a paid feature.
  • I don’t like the pricing structure; I feel there’s too high a price margin between packages with little difference in functionality.
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • One-stop-shop w/ lots of features.
  • Really powerful, fully developed tools.
  • Consistent user experience across devices.
  • Multiple view types and custom dashboards.
  • Can have slow loading times.
  • Some might find it too flexible.
  • While documentation is good, features can be easily missed.
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Provide several task views depending on your needs
  • Keep track of time budget and usage
  • Migrating tasks from other platforms such as Jira is very easy
  • Their feedback system is great and they are very open to suggestions
  • Their support answers back quick and it is very helpful
  • Custom fields automatization should be easier to use and should have more options
  • The UI may be slow sometimes or not load the whole information
  • Their docs system is not stable. We have lost some information using it
Brittany Bartoli | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Time tracking and estimation: Team members can estimate and track their time for each task in real time or go back and log time they may have forgotten to track earlier. Our team works in 2-week sprints and the estimation allows us to make sure no one is going to be overloaded in the upcoming sprint so that we can reassign work accordingly.
  • Ease of use: Almost everything in clickup can be dragged/dropped so reordering tasks or projects to stay organized is super simple. Also, onboarding new team members is very easy with such a simple interface.
  • Customizable statuses: ClickUp allows you to customize your statuses for tasks within a certain list. Many project management tools that I've used pigeon hole you into using their preset statuses. This is extremely helpful because we may need different statuses for tasks depending on the nature of the project.
  • Attachments: I wish there was a simple way to move an attachment from one task to another. I have to do that a lot, and as it stands today, I have to download the attachment and then re-upload it to the new task.
  • Ordering of projects: When you add a new project, it always appears at the bottom of the list of projects. I wish there was a simple way to sort your projects by certain criteria (alphabetically, etc.).
  • Bugs: There's no function for adding bugs to a specific task. Our team utilizes the subtasks when we are going through QA, but it's not ideal.
July 09, 2020

Newbie at ClickUp

Score 9 out of 10
Vetted Review
Verified User
Review Source
  • The free version is quite capable and it offers most features that anyone would need from it.
  • It has innovative improvements on a weekly basis.
  • It's best for managing projects in a growing business.
  • It's slightly complicated; you could provide tutorials.
  • Makes it hard for clients to use it who are unaware of it