- Maps a single integration to multiple systems, cutting down on the time and complexity to support multiple systems
- Robust and interactive documentation that guides the developer every step of the way
- Responsive and friendly customer success that supports your team's efforts
- When Cloud Elements rolled out their "Admin Console 2.0" it was a rough launch with many bugs
- Cloud Elements has a large variety of integrations, but certain desirable systems (EG, Workday or Xero) are not covered in their catalog
- Providing a truly unified API that returns the same format of data from each system requires writing transforms for each endpoint rather than it being an out-of-the-box feature
- Ease of integration - Our dev team had no problems getting the integration up and running quickly.
- Support - CE's support team is very responsive and they do a nice job of communicating if/when any issues arise on their end.
- Not a huge investment - There is obviously a cost associated with the usage of their service, but since they handle all the maintenance of the various service-provider endpoints, we are saving dev resources constantly.
- We did have to do some custom work to create a better user experience when interfacing with CE's Document Cloud. The Document Cloud service doesn't come equipped with a file browser out-of-the-box, and their recommended plugin was pretty rough. We had to do quite a bit of work to get it up to par with our user experience standards.
- The biggest pro is of course the unified APIs they provide. Developing against a single API and being able to say your product can support multiple providers all with one piece of development was fantastic.
- Their Integration support was great. We had weekly phone meetings to follow up on our progress and offer help on issues. This was all offered free, how good is that.
- Any features we requested were looked in to and prompt feedback on if/when they could be scheduled in were provided.
- Any updates to the endpoint APIs were taken care of by Cloud Elements meaning we could either just get on with things.
- Supporting new endpoints required no work. As Cloud Elements added more supported Storage Providers we could simply add them to our list of supported Storage Providers.
- There weren't really many cons to our experience. The only slight downside was the cost but they worked with us on that to make it work.
Cloud Elements Scorecard Summary
About Cloud Elements
Cloud Elements is a cloud API integration service that uses cooperative apps to connect an organization’s customers, partners and employees to the cloud services they use. The vendor says that by using their pre-built elements, their one-to-many approach connects applications with services, each through a single API. The organization’s app can instantly share data with other applications in the cloud, lifting the burden of integration off of businesses and users. Users can design, aggregate and publish their own APIs using the vendor’s Element Builder, which is their RESTful API Designer. This solution includes real-time monitoring, usage, reporting and notifications with enterprise-grade API management.
Cloud Elements Competitors
Cloud Elements Support Options
|Free Version||Paid Version|
|Video Tutorials / Webinar|
Cloud Elements Technical Details
|Deployment Types:||On-premise, SaaS|
|Operating Systems:||Windows, Linux, Mac|