Filter Ratings and Reviews
Filter 81 vetted CloudApp reviews and ratings
Reviews (1-23 of 23)
November 20, 2019
Outstanding screen recorder software that has the potential to improve how you communicate with your team!
CloudApp is the screen recording tool of choice for the marketing team and a few other employees at our company who currently use Jing. CloudApp is brilliant at taking screenshots, recording GIFs and video. I particularly love the Annotate function which saves us so much time when it comes communicating the changes that are required on marketing content and the user interface of our product.
- Ability to capture media: screenshots, GIFs and video (including webcam if you'd like)
- Automatically hosting the images, so these can be previewed by others (this saves *so* much space!)
- A generous freemium account which gives you a taste of what's possible
- Cool UI -- CloudApp is really pleasant to use, especially on iOS
- Great marketing!
- Great integrations with tools like Slack which automatically preview the screenshots!
- Can get buggy or slow to load when you have a large library of media saved
- The GIF/video capturing can bug sometimes when you are in full-screen mode, but I have a feeling that's connected with going over the limit of the freemium account 😅
November 06, 2019
Perfectly simple - don't mess with it.
I use the app to communicate with technical support for CAD application issues. I also find it quick and efficient for screenshots delivery - much better than some other apps I've paid for.
- It's quite simple and intuitive.
- Minimizes effort and irritation
- Saves time!
- I didn't give it 10 stars because unfortuneatly it fails every time I try to create a vid with it. My screen locks up / beach balling until I force quit the app.
June 28, 2019
Simple, intuitive sharing
Our entire organization uses CloudApp to quickly share screenshots, videos, and gifs, both internally and externally. The most common use case for us is sharing quick screenshots of things we're seeing in our product or doing quick edits on a copy, but we often use gifs and videos to report bugs, illustrate points, etc. It's a very handy way to capture and share things we're working on.
- It's intuitive to use.
- Provides easy gif/video creation.
- Has simple and straightforward sharing.
- The file size and quality of gifs could be improved.
August 21, 2019
Excellent for screensharing
As a public engagement group, we use volunteers to deliver our activities. As we are growing quickly, we don't always have time to sit down with each volunteer specifically to teach the in's and out's of each activity, so remote teaching videos and documents have been really useful in making sure everyone is up to speed. This is also particularly important for those that are not geographically local, and as we share our activities, this software makes it easy to communicate these techniques, and short gifs and pictures.
- Excellent UI, easy to use and visually good.
- Very easy to create gifs and capture screens (that's what it's for!).
- Automatic upload is pretty useful.
- The file size can be restrictive at times, but easy to workaround.
- User workflow for images and gifs could be simplified.
May 15, 2019
Say "YES!" to CloudApp with Me!
CloudApp is being used within my company, mostly for collaboration with clients and development partners. It's been a lifesaver to visually show problems with a video recording, or take a picture and point out the problem/area that needs changed by marking it up. It saves a lot of time from having to jump on constant screen sharing sessions just to show a single problem area. It also saves time from having to manually do a screenshot, save it, then upload it to an email...I can just paste the link once it's automatically uploaded and copied!
- Uploading screenshots/videos immediately and automatically to the cloud
- Automatically copying that cloud link so you can just paste it in an email
- Ability to edit the picture or video directly after taking it (ex. adding text, arrows, boxes, or circles)
- Ability to download with a single click on the Mac App, you have to click on the options button, then click download, then select where you want it saved. Too many clicks currently.
December 15, 2018
Strong, Lightweight Capture and Sharing Solution
Use of CloudApp is not consistent across the organization, but we do recommend it to team members. It's a fast way to be able to share screenshots on Slack or via email by just pasting a link, rather than having to screenshot, save, attach and upload. The short GIF recording feature is also a lifesaver when you're trying to capture a bug or show someone how to do something, but don't want to get on a full-fledged screen share.
- Capturing screenshots is fast. Keyboard shortcuts, drag and drop, instant capture all make it so painless. Plus there's a desktop app and a browser extension so it's always accessible.
- Sharing captures is super fast. A link is auto-generated, added to your clipboard, you just go paste it in a Slack or email or on a forum or in a browser. It's so fast and seamless.
- While annotations are nice, editing features are lacking overall. You can't trim a screenshot or crop it once you've taken it, so you'd better be perfect with your capturing on the first try.
- The web library for managing your past captures is hellacious. There's no deleting mistakes, no real categorization like tags, and the drag and drop adding is glitchy at best.
March 07, 2019
CloudApp for Customer Support
Our Support Team uses CloudApp to take GIFs, videos, and screenshots to send to our clients and to use in our knowledge base articles. Sometimes providing steps along with images or a short video is an easier way of explaining how to accomplish something within our product.
- CloudApp makes taking GIFs, videos, and screenshots very quick and easy. Very little training was required for CloudApp because it is a straight forward tool.
- We love the feature that allows you to annotate images and videos to highlight certain areas. This is especially important in Support when explaining something to a customer.
- I like that CloudApp makes sharing files very easy. In just the click of a button, you can choose how you'd like to share a file with someone else.
- The one thing I can think of is making it easier to save images, videos, and GIFs to your desktop. This requires a few extra steps and it's typically easiest for me to pull an image directly from my desktop into an email or knowledge base article.
November 29, 2018
CloudApp Saves My Business Time, Focus, Pain, and Money
CloudApp is a low-friction, no-brainer way to instantly capture anything on my screen and share it via Slack or elsewhere, without using my own storage resources, saving the file, dragging attachments, or even having to copy before I paste. Before CloudApp, it was laborious to share thoughts, charts, quotes, price sheets, and other images live during a collaborative conference call, and a big production to make quick, 30-second walkthrus in answer to a how-to. Now it's easier to share than not to. Once I started using CloudApp, I couldn't do without it.
- Instant selective screenshot or capture of charts and images
- Quick how-to videos with or without voice over
- Shortened links for every captured item
- Shareable links that automatically expand when posted to Slack
- Let me have some basic image filters and tools like adjusting brightness or greyscale
- Let me crop selectively to remove bits and the whole image
- Let me paste/add images to images and move them around
August 13, 2018
Designers + Developers Unite!
I’ve been using CloudApp for personal and professional use for many years. As most of my work relates to translating web designs into dynamic web pages, screenshots are an easy way to share progress or issues I see in a super easy and quick way. Using the default key commands for Mac screenshots, CloudApp creates a hyperlink instantly to share. Has my coworker or client viewed the screenshot yet? CloudApp lets me know. Need to demonstrate a broken form page via screen recording? CloudApp helps with that too! Best part is doing quick markup of arrows or text to point to exactly what I’m talking about. CloudApp solves many moments that could lead to miscommunication.
I will continue using this app as long as I’m working on a computer!
I will continue using this app as long as I’m working on a computer!
- Easy to use.
- Features that benefit my daily work.
- Learning curve is almost non-existent.
- Don’t need an account to view links.
- Text with outlines are hard to read.
- View count for an item counts my views, would prefer it omits my views.
- Limit for free monthly screenshots could be a little higher - but is generous enough for my use.
June 25, 2018
CloudApp = ROTI Return On Time Investment
I personally use CloudApp to quickly show an annotated visual representation of a past, current or future conversation, issue or problem solve. I use it with prospects, clients and my employees.
- When dealing with clients that are not experienced in navigating their chosen analytics platform CloudApp makes it extremely easy to take a quick snap shot and connect the dots via their useful editing tools.
- I have cut out so much back and forth misunderstandings with tech support departments at the many SAAS tools we use for our clients it hurts to think about how much lost time was lost before CloudApp.
- The ability to instantly store editable snapshots in the cloud is worth the price admission alone...
- There seems to be a problem with long video screen captures. I once attempted to video record the settings that I adjusted in the back-end of AdWords instead of taking so many screenshots. The 20 minute video never would show and it appears to have vanished. (I would really love to be able to retrieve that 20 min video)
- I think making the download to desktop but in a little more convenient would help speed up the user interface a bit. (at least for me it would)
- Would help me the most would be the ability to take several editable screenshots one after the other
- Allow for multiple editable windows to exist at the same time. (I hope that makes sense)
- There does not seem to be a way to take a screen grab of an entire webpage without scrolling down and taking multiple shots only to have to stitch them together in a program like Photoshop. I often have to use a separate screenshot program for this purpose.
September 18, 2018
Huge timesaver!
We use CloudApp every single day to share screenshots with each other. Primarily to provide feedback on work and provide instructions to our clients on how to navigate online tools.
- Screenshots
- Customizing screenshots
- Auto-save download would be a great feature.
The app is being used to create screenshots and instruction for our customers' WordPress websites.
- Ease of creating screenshots
- Ease of sharing
- Ease of annotating
- No improvements for us. It’s perfect as it is.
August 02, 2018
An incomplete and unstable product from a company that doesn't deliver on promised new features
We are a small custom web marketing and SEO firm. I purchased CloudApp to use personally when working with clients, creating screen shots for documentation or meetings, and for creating on-screen videos.
- It can take screen shots and store them in the cloud.
- It provides basic, but incomplete, tools for editing screen shots.
- The windows desktop version of this product is unstable and behaves erratically, with unexpected changes in image magnification and frequent complete crashes.
- The cloud-based version of this product lacks a few key features that were promised but which have never been delivered. The most important of those is cropping. From the day I purchased the product, I have asked for that feature and CloudApp has promised to deliver it, but they never have done so.
August 06, 2018
An easy way to share screenshots and quick screen recordings
I use CloudApp to share and annotate screenshots, gifs, and recordings. The biggest problem it addresses is that whoever you're sharing your file with doesn't have to download it to their hard drive. This saves space, and that extra step of throwing a file in the trash that you're done viewing.
- Unique URL to share as opposed to downloading a file.
- Annotate on the fly.
- Cross compatible with Mac and Windows - I use both.
- Sometimes processing a gif can take a while.
- I haven't found a way to do a scrolling capture, not sure if that feature exists.
June 05, 2018
Great app, outstanding compared to others.
We all use CloudApp. We have an Enterprise account and we're all added there. We're all remote workers located all around the globe, so having a tool to share screenshots, gifs, screen recordings and all with a simple link is essential.
- Uploads really fast
- Share Gifs and screen recording, with camera and sound.
- Edit screenshots (this is awesome)
- Some uploads fail and they're not automatically re-uploaded
CloudApp is utilized by the eJOY content team. It helps us save time in composing tutorials to our English learners. We just take a screenshot, mark the focus area and then CloudApp does the rest for us. We don't have to store the file on our laptops as well. CloudApp stores it and sends me the link. So we just send the link to our learners and explain to them. Sometimes we create a GIF to illustrate a workflow. It's so convenient. I love CloudApp.
- Extremely easy to annotate a screenshot
- Fast & easy to create a GIF
- No need to store any file on personal devices
- I want to cut some screenshot in a GIF, but I can't figure out how to do it
May 16, 2018
CloudApp saves me and my client's time.
CloudApp is something that we use throughout the organization. It is most often used by me to provide help to our clients. Showing them how to complete something on their site. It's much easier to show them than trying to explain it through an email or over the phone.
We also use this to show our engineering team how we replicate a bug which has been a great help.
We also use this to show our engineering team how we replicate a bug which has been a great help.
- CloudApp in general is a great idea. Being able to show something happen provides much more than telling someone how to do the same thing with words.
- CloudApp being cloud based has allowed us to share videos with our engineering team much more often. Being limited in file size requirements has prevented us from sharing videos in the past. With CloudApp we simply get a link that takes them directly to the video, no uploading required.
- Being able to annotate screenshots has proven very useful as well. Having the ability to add arrows and text to point out a specific point in the screenshot helps our clients understand what we're looking at.
- I'd like to be able to edit a video. Often times I will get lost in my own words when recording. While there is a Pause button, it would be helpful to be able to trim small sections out where I may have tripped over my words.
February 22, 2018
Better overall solution than Droplr.
We use CloudApp for both internal communications and for communicating with clients. We also use CloudApp with another service based company I work with to create short videos and helpful tips on our software.
- Quick grab and upload.
- Works well with Windows.
- Has nice annotation features and commenting abilities.
- Gif quality could improve.
- App crashed from time to time.
May 29, 2018
Cloud App :D
Cloud app has been great for us. There are a lot of cool features that we haven't seen other screen recording or shots. Some things I would like to see is making it more simple to navigate between screens while recording and also being able to choose if we would like to copy the content or have the link.
- Features to blur content
- A quick link generated with videos/images
- More integrations
- Being able to navigate between screens while recording
- Being able to choose with each image whether you want to copy the direct content or generate a link.
Take screenshots and short video recording visualizing features/bugs discovered during software development/testing.
- take screenshot of a program
- record video visualizing testing scenario
- visualize feature introduced in the presentation to customer
- sometimes is takes time for the screenshot to get saved in the cloud - during this time it is not possible to drag&drop it (eg. to gmail or mattermost) and there is no clear indication when this is complete
May 28, 2018
Cloudapp is perfect for screencapture
I use it to take quick, shareable screenshots where I can quickly annotate and bring to attention certain parts I want to share with my colleagues. It makes uploading the screenshot to the cloud extremely fast and efficient and for quick sharing.
- Excellent tool to quickly annotate a screenshot.
- Uploads all screenshots to the cloud with quick share links that are automatically copied into your clipboard for easy sharing.
- An easy tool to capture GIFs, particularly useful for sharing screen captures.
- Nothing to particularly add right now, the tool's pretty awesome so far
May 25, 2018
Useful daily tool
I use cloud app with my different clients to show items on their websites, social platforms, and emails.
- I like that I have the option to take a video or gif.
- It's easy to access from my laptop while I'm working.
- I don't have to save the files and then upload them - I can just paste the link. It's really easy to use.
- I haven't run into any major problems so far.
May 16, 2018
Great assistance in creating software
We use it with Trello to demonstrate development bugs and requests.
- Snippets are easy to use and drop
- Gifs are nice to add to know articles
- Streamline video recording
- Snips for Right click menu capture
CloudApp Scorecard Summary
About CloudApp
CloudApp is an instant video, image, and screen capture platform for professionals. The vendor says CloudApp is the fastest way to record and embed video, GIFs, screencasts and marked up images throughout business workflows (e.g. software development, design, customer success, support, sales, marketing).
Additionally, the vendor says CloudApp also makes it super quick and easy to share with others, whether you are a freelance designer, web developer, software engineer, customer service professional, or a startup founder. Every file the user creates is safely and securely stored in the cloud, and accessible via the vendor’s native Mac and Windows Apps, or shareable on the web through unique, secure and password protected cl.ly short links.
CloudApp Screenshots
CloudApp Integrations
CloudApp Competitors
Pricing
Has featureFree Trial Available?Yes
Has featureFree or Freemium Version Available?Yes
Has featurePremium Consulting/Integration Services Available?Yes
Entry-level set up fee?No
| Edition | Pricing Details | Terms |
|---|---|---|
| Pro | $10 | 1 Seat |
| Team | $20 | 2 Seats |
CloudApp Customer Size Distribution
| Consumers | 30% | |
| Small Businesses (1-50 employees) | 40% | |
| Mid-Size Companies (51-500 employees) | 25% | |
| Enterprises (> 500 employees) | 5% |
CloudApp Support Options
| Free Version | Paid Version | |
|---|---|---|
| Live Chat | ||
| Forum/Community | ||
| FAQ/Knowledgebase | ||
| Social Media | ||
| Video Tutorials / Webinar | ||
| Phone |
CloudApp Technical Details
| Deployment Types: | On-premise, SaaS |
|---|---|
| Operating Systems: | Windows, Mac |
| Mobile Application: | No |
| Supported Languages: | Engish |