CloudCall Reviews

2 Ratings
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Score 8.0 out of 100

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February 21, 2020
Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
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CloudCall is our phone system for the entire organization. We all work remotely, so it helps address the issues of not being next to each other. It allows us to reduce office equipment since it does have an app as well as can be used on the computer.
  • Innovation- has technology that a lot of competitors don't
  • customer service and support
  • The service on their app is not the best
  • The texting platform can always improve
CloudCall's concept of being accessible on the iPhone via the CloucallGo app is excellent. However, at times the app drops calls, and calls are poor quality. Their softphones and chrome extension work great. Also, the call recordings and integration with a Bullhorn is excellent.
Customer support is always responsive and timely.
Read this authenticated review

Feature Scorecard Summary

Hosted PBX (1)
10
Multi-level Interactive Voice Response (IVR) (1)
10
User templates (1)
10
Call reports (1)
10
Directory of employee names (1)
10
Answering rules (1)
10
Call recording (1)
10
Call park (1)
9
Call screening (1)
10
Message alerts (1)
9
Audio conferencing (1)
8
Instant messaging (1)
10
Mobile app for iOS (1)
7

What is CloudCall?

CloudCall is a telephony and VoIP software solution from the British company of the same name (formerly SYNETY).
Categories:  VoIP

CloudCall Technical Details

Operating Systems: Unspecified
Mobile Application:No