CloudCentre

CloudCentre, developed by Coresoft, is an association management solution designed to meet the specific needs of membership associations. According to the vendor, this software aims to streamline member engagement, automate processes, and improve operational efficiencies. CloudCentre caters to both enterprise and small organizations, making it suitable for a wide range of business sizes. It is commonly used by professional associations, trade associations, non-profit organizations, industry associations, and other membership-based organizations.

Key Features

Visibility & Control: According to the vendor, CloudCentre offers comprehensive visibility of member engagement, online interactions, communications, and financial transactions. It serves as the information management backbone of the organization, providing control and visibility over membership management.

A Single Source of Truth: The vendor claims that CloudCentre acts as a reliable and centralized source of information for associations, ensuring transparency and consistency. It provides access to accurate and up-to-date data, enabling organizational control and predictability. The vendor states that it allows organizations to run their entire business using a single application and database.

Operational Efficiencies: The vendor claims that CloudCentre enhances operational efficiencies by automating manual processes and improving control over member information. It facilitates member engagement and communication through visibility of member interactions and marketing communications. The vendor states that it streamlines association management processes to enhance member value.

Support: According to the vendor, Coresoft offers fast and reliable support and maintenance upgrades for CloudCentre. They provide various support channels, including phone, chat, and email, to ensure prompt assistance for businesses and their members.

Integrations: According to the vendor, CloudCentre offers seamless integration with online self-service plug-ins, enabling easy engagement with the association 24/7 via the website. It empowers both members and non-members to interact with the association, enhancing member experience and accessibility.

Optional Modules: The vendor states that CloudCentre provides optional modules tailored to the specific needs of businesses and their members. These modules include Accreditation Management, Professional Services Management, Conference Management, Registry Management, and Dashboards, allowing organizations to customize their CloudCentre solution as per their requirements.

CRM: According to the vendor, CloudCentre's CRM module facilitates personalized interactions with members and enables tailored messages based on their needs and interests. It offers extensive customer relationship management functionality to enhance member service and engagement. The vendor claims that it helps organizations build a comprehensive view of their members and improve customer service.

Website Management: According to the vendor, CloudCentre's CMS module empowers organizations to manage their website effectively using a content management system. It provides control and flexibility in building an engaging website for the association. The vendor claims that it offers features such as website content and template updates, secure member/customer login, and webpage version control.

Campaign Management: According to the vendor, CloudCentre's Campaign Management module enables the planning and execution of highly targeted marketing campaigns. It helps drive member engagement through personalized and targeted messages. The vendor states that it provides real-time performance statistics to measure campaign efficacy and visitor interactions.

Accreditation & CPD Management: According to the vendor, CloudCentre's Accreditation & CPD Management module streamlines the entire accreditation process. It reduces administrative costs and improves productivity in managing accreditation and continuing professional development. The vendor claims that it offers features such as member self-managed CPD, recording CPD activities, and generating CPD certificates.