Cloudinary

Powerful Image Transformation Capabilities: Many users have found Cloudinary to be extremely powerful in its ability to transform images. They appreciate the wide range of filters, size optimization options, and formatting choices that come preloaded with the software. Users can easily apply these transformations with just a few commands, eliminating the need for any special preprocessing of the images.

Efficient Delivery of Assets: Several reviewers have praised Cloudinary's efficient delivery of assets. By offering two options for saving images - an S3 bucket or their optimized CDN - Cloudinary ensures near-zero downtime and speedy asset delivery. Users who switched from using an S3 bucket reported significant improvements in uptime and quicker access to their media files.

Comprehensive Documentation: Users highly value the comprehensive documentation provided by Cloudinary. It helps them understand and leverage the multitude of features available within the software. The documentation is instrumental in exploring and utilizing various capabilities, making it easier for users to make the most out of Cloudinary's offerings.

Cons:

1. Frequent error messages: Some users have experienced frequent error messages, with one user stating that they have encountered the "Request failed with status code 502" error multiple times. This issue can be frustrating and disrupt the workflow for users relying on Cloudinary's services.

2. Slow response time: Several reviewers have mentioned that they found Cloudinary to have a slow response time, particularly when uploading or retrieving large files. This can cause delays in processing and may impact overall productivity for users who need quick access to their media assets.

3. Limited customer support: A number of customers expressed dissatisfaction with the level of customer support provided by Cloudinary. Some users felt that their inquiries were not addressed promptly or effectively, leading to frustration and difficulties in resolving issues in a timely manner.

Users highly recommend using Cloudinary for custom apps and taking advantage of its exceptional support for high-quality responses. They also suggest experimenting with different methods of delivering images before committing to full usage, ensuring optimal performance. Additionally, Cloudinary is highly recommended for businesses dealing with a large volume of images to manage efficiently. Users find Cloudinary to be an unparalleled solution - a fast, reliable, and secure image and video CDN with automatic transformations capabilities. Its all-around excellence makes it the go-to choice for managing and delivering media content.