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Cloudingo

Cloudingo

Overview

What is Cloudingo?

Cloudingo - a cloud-based SaaS, connects to salesforce.com and allows system administrators to scan their entire database for similar or duplicate records. Cloudingo was launched in late 2011. It is well known for its ease-of-use and rich user experience.

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Recent Reviews

TrustRadius Insights

Cloudingo is a highly effective tool for data governance in Salesforce, providing users with the means to clean up and manage their leads, …
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Dedup with Cloudingo

6 out of 10
July 20, 2015
Incentivized
Cloudingo is being used to clean up and deduplicate Salesforce objects. We can only really automate the use of Cloudingo for leads due to …
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Pricing

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Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $83 per month
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Product Demos

How to improve Salesforce data quality - Cloudingo demo

YouTube
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Product Details

What is Cloudingo?

Cloudingo Video

What is Cloudingo?

Cloudingo Competitors

Cloudingo Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Cloudingo - a cloud-based SaaS, connects to salesforce.com and allows system administrators to scan their entire database for similar or duplicate records. Cloudingo was launched in late 2011. It is well known for its ease-of-use and rich user experience.

Cloudingo starts at $83.

DemandTools and Talend Data Fabric are common alternatives for Cloudingo.

Reviewers rate Support Rating highest, with a score of 8.

The most common users of Cloudingo are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(24)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Cloudingo is a highly effective tool for data governance in Salesforce, providing users with the means to clean up and manage their leads, contacts, and accounts based on case history. According to users, Cloudingo stands out as a more advanced and user-friendly solution compared to other options available on the AppExchange. With Cloudingo, users are able to merge duplicate records effortlessly and ensure that leads are converted to contacts within the appropriate account. The software offers a single dashboard view that allows users to assess the quality of data in their CRM and perform individual or group merges and conversions. By keeping the CRM clean, Cloudingo enables sales and marketing departments to focus on outbound marketing without worrying about dirty or outdated data.

Many users have expressed their appreciation for how Cloudingo has helped them tackle large volumes of duplicate records, including accounts, contacts, and leads. The software's import wizard allows for efficient de-duplication and importation of new record lists, eliminating cumbersome manual vlookups. System administrators of Salesforce find Cloudingo particularly valuable for handling extensive data cleaning and deduping tasks related to contacts and accounts. In addition, non-profit organizations frequently utilize Cloudingo to identify and merge duplicate contact records, especially in grant programs where applicants often create duplicates or internal staff inadvertently generate duplicates.

Cloudingo's address cleaning and standardization modules are instrumental in updating address records within Salesforce, ensuring precision when sending physical mail to clients. Moreover, the software's capacity to identify and remove duplicate email addresses ensures that outbound marketing emails reach the correct recipients. However, it is worth noting that while Cloudingo can automate the deduplication process for leads, manual handling is required for accounts and contacts to avoid any potential data loss issues. Overall, Cloudingo has gained popularity among users as a reliable solution for maintaining data integrity within Salesforce while streamlining operational efficiency.

Powerful Automation Engine: Many users have found the automation engine in Cloudingo to be extremely powerful, allowing them to configure the software to handle a large number of fields and perform different actions based on the master record.

Unique Visualization of Problem Areas: The unique visualization of problem areas in Cloudingo, using a dashboard concept with tiles, has been appreciated by users. This clear and intuitive way to analyze data and identify potential duplicate records has been highly valued.

Implementation of User Suggestions: Users have praised Cloudingo for its innovative approach to incorporating user suggestions. They have been impressed that the company implemented every suggestion and even added additional features that users hadn't thought of.

Slow processing speed: Some users have mentioned that Cloudingo is slow, especially when it comes to mass cleaning records. They have expressed frustration with the lack of quick processing power, which can impact their productivity.

Lack of trust in automated processes: Several users have expressed a lack of trust in the set up of the Cloudingo platform to conduct deduping or converting without human supervision. They feel uncertain about relying solely on automated processes and prefer having human oversight to ensure accuracy and avoid errors.

Inadequate onboarding and training: Users have found the onboarding and training process for Cloudingo to be lacking. They mention having to figure out many functionalities and 'rule' settings on their own, which can be time-consuming and frustrating.

Users of Cloudingo have provided several recommendations based on their experiences with the product. Some of the common recommendations include:

  1. Running merge scenarios in a full sandbox before committing to live automation. This allows for a better understanding of how Cloudingo will handle duplicate accounts and ensures data integrity.

  2. Pairing Cloudingo with data.com for better coverage. By combining the capabilities of both tools, users can achieve more effective data cleansing and management.

  3. Creating multiple search filters and reviewing records before merging. This approach allows for a more thorough evaluation of potential duplicates and reduces the risk of unintentionally merging incorrect records.

In addition, users find Cloudingo to be a powerful de-duping tool that is worth the investment. They appreciate its ability to clean up duplicate accounts, import new leads, and provide quick and easy setup. The customer service and support from Cloudingo's team are also highly regarded by users.

Attribute Ratings

Reviews

(1-6 of 6)
Companies can't remove reviews or game the system. Here's why
January 28, 2021

A great tool for admins!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
I like the dedupe filters, customized rules for merging records, and the ability to handle such a large size of data at once. While the price was higher than the others, I feel its worth it for the added flexibility that Cloudingo gives over its competitors. I also like the reporting and analytics portion better - the ability to see your dashboards and analyze duplicate trends.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Prior to being purchased by Validity, DemandTools was offered free to non-profit organizations. Since Validity now requires a paid license to use their product, the non-profit organization that I worked for was looking for a more cost-effective solution. Cloudingo met that need by costing less than a DemandTools license.

I also use Dataloader.io, for small scale updates. This is a free online tool that connects to Salesforce and is ideal for mass updates. However, there is a 10k monthly record update limit.
Parker O'Very | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The only other solution I have actually used is the one provided natively within Salesforce. It just doesn't come close. I have no reason to change to another solution. Cloudingo does everything I need it to, it does it well, and their support staff is great.
Rachel Green | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Ringlead. After using Cloudingo for a year we started shopping around to see if we could find a better solution. Ringlead's platform is more sleek, and has a lot of nice add-ons, however, it is over triple the cost we pay for Cloudingo and could not justify the spend, which is why we still have Cloudingo at Dyknow.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We considered DemandTools CRMFusion. As a small company with a limited budget, it was considerably more expensive than Cloudingo. It also was an installable, on-premise piece of software which is a big drawback. While the reviews of CRMFusion on TrustRadius were very positive, it appeared to have a steeper learning curve as well. So the combination of cloud-based, easier-to-use, and lower price led us to select Cloudingo over CRMFusion.
James Winslow | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I selected Cloudingo because I wanted a cloud-based solution and the user-interface was so easy to understand. It actually out-performed the other tools I evaluated by quite a large margin but more than anything the company as a whole treated me better throughout the process. I can still say after two renewals that I am happy.
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