Overview
What is Cloudinn?
CloudInn is a cloud-based fully integrated hotel management software with 14 ‎modules and sub-modules designed to cover all hotel operations using cloud technologies:‎•Front-Office (Reservations, Front-Desk, Loyalty, Housekeeping and Income)‎•POS (Cashiering, F&B and Kitchen Ordering)‎•Back-Office (Purchasing, Inventory, Accounts Receivable, Accounts Payable…
Pricing
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
What is Cloudinn?
Cloudinn Screenshots
Cloudinn Integrations
- Adyen
- Booking.com
Cloudinn Competitors
Cloudinn Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Supported Countries | Europe, Asia, Africa, North America, South America, Australia |
Supported Languages | English, French, Dutch |
Cloudinn Downloadables
Cloudinn Customer Size Distribution
Consumers | 10% |
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Small Businesses (1-50 employees) | 50% |
Mid-Size Companies (51-500 employees) | 20% |
Enterprises (more than 500 employees) | 20% |
Comparisons
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Reviews
Community Insights
- Business Problems Solved
- Pros
- Cons
CloudInn has proven to be a valuable solution for hotels and businesses in the hospitality industry, helping them tackle various front office tasks and streamline their operations. Users have praised the software for its comprehensive set of options, which make it easier to navigate between different features and complete hotel management tasks efficiently. With CloudInn available 24/7, users can access the software at any time, enhancing their operations and meeting the demands of modern hospitality management.
One of the key business problems solved by CloudInn is the ability to support a large number of users. With the capacity to accommodate up to 1000 users, CloudInn is an ideal choice for hotels and businesses of all sizes, allowing multiple staff members to access and utilize the software simultaneously. This not only promotes collaboration but also ensures that everyone has access to important information and can contribute to efficient hotel management.
CloudInn's built-in accounting and employee management features have been highly praised by users as they simplify financial processes and eliminate the need for physical documents. With these integral features, users can easily manage accounts, track payments, generate invoices, and handle employee data, all within a single platform. This not only saves time but also provides accurate and up-to-date financial information, ensuring smooth financial operations.
Furthermore, CloudInn's one-stop solution brings together various functions such as front office management, payment systems, inventory management, and account management. This integration improves performance and streamlines operations by eliminating the need for separate systems or multiple software applications. Users have appreciated this convenience as it allows them to manage different aspects of their business seamlessly from a centralized platform.
Another significant problem solved by CloudInn is its ability to manage online bookings effectively. The software offers an online booking engine and payment integration features that allow users to seamlessly handle online reservations and integrate with popular OTAs like Expedia, Booking.com, Orbitz, and Hotels.com. This not only saves time and effort but also enables hotels to increase their online presence and reach a wider audience, ultimately boosting bookings and revenue.
In summary, CloudInn addresses critical business problems faced by hotels and businesses in the hospitality industry. From facilitating front office tasks to streamlining operations through comprehensive features, supporting a large number of users, simplifying accounting processes, integrating various functions, and managing online bookings seamlessly, CloudInn proves to be a valuable asset for efficient and effective hotel management.
User-Friendly Interface: Multiple users have praised Cloudinn for its user-friendly interface, stating that it is simple and easy to use. They have found the software's interface to be intuitive and straightforward, enabling them to navigate through different modules efficiently.
Good Functionality: Several reviewers have highlighted Cloudinn's good functionality, emphasizing that it provides a range of features and tools that are easy to use. Users appreciate the software's ability to streamline various hotel management tasks effectively, making their operations more efficient.
24/7 Customer Support: A notable number of users have expressed satisfaction with Cloudinn's 24/7 customer support. They value the prompt assistance provided by the support team in resolving queries and managing property operations at any time. This reliable technical support ensures that users can rely on assistance whenever they need it.
Confusing Interface: Some users have found the interface of CloudInn to be confusing and in need of improvement. They have mentioned that the options can be a bit confusing at times, making it difficult for them to navigate through the system.
Lack of In-person Training: One reviewer expressed their dislike for the lack of in-person training provided by CloudInn. Although they acknowledged that online training and proper documentation are available, they felt that having in-person training would have been more beneficial for them.
Interface Lag and Responsiveness Issues: According to some users, the interface of CloudInn may lag or stop responding, especially when there is a slight drop in internet connectivity speed. This has caused inconvenience for these users as it disrupts their workflow and affects their overall experience with the software.