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What is CloudPay?

CloudPay is a payroll management tool designed specifically for organizations that have an international workforce. They offer payroll automation services, an earned wage access platform as well as global treasury services to ensure any employee no matter their location gets…

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Recent Reviews

TrustRadius Insights

CloudPay has proven to be a valuable tool for users in various industries, particularly in the area of payroll management. Users have …
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Good Software/Tool

7 out of 10
January 12, 2022
I used CloudPay for Payroll processing. The problem that this product addressed was being able to update tax information in a timely …
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What is CloudPay?

CloudPay is a payroll management tool designed specifically for organizations that have an international workforce. They offer payroll automation services, an earned wage access platform as well as global treasury services to ensure any employee no matter their location gets the money they have…

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Product Details

What is CloudPay?

CloudPay specializes in providing unified payroll solutions to companies with employees scattered across the world. CloudPay propels organizational improvements by gathering information at every step of the payroll process to optimize and streamline those operations. With real-time visibility of these data, users can ensure that payroll performance, costs and compliance are always where they need to be. In addition to operational data, CloudPay also offers support from a large team of payroll experts to ensure users are getting the most out of the platform and help improve business decisions related to payroll. CloudPay stays up-to-date on the ever-changing legal landscape related to payroll making users confident that their payroll operations are always compliant no matter where they are in the world.

With CloudPay, payroll administrators can keep track of all of their organization’s payroll needs across the globe using the payroll Calendar. The Calendar provides a single point of information for all of the payroll activities going on within a company. Users can drill down using the filters in order to get data on a subset of the payroll activities bringing some order to the chaos of doing global payroll.

Earned Wage Access

CloudPay is not only beneficial to the employer, but also to the employee. CloudPay offers an Earned Wage Access (EWA) platform through their mobile application CloudPay Now that is accessible in over 130 countries. This application allows employees to view and access their earnings and set up withdrawals and beneficiaries that fit their needs. CloudPay Now also offers financial advising to employees in order to help ensure their financial security. On the business side, enabling instant access to funds cuts down on the need for cumbersome administrative processes like manual payroll advances and the costs associated with them.

Global Treasury Services

CloudPay’s global treasury services allow employers to make payments to entities anywhere in the world from a single source. This eliminates the need for multiple accounts that handle payments in each individual country where you have employees. CloudPay can make payments not only to employees, but also to third parties all while remaining compliant with any local, regional or national laws that may affect these payments.

CloudPay Features

  • Supported: Multiple Currencies
  • Supported: Integrations
  • Supported: Access to Global Experts
  • Supported: Unified Metrics & Analytics
  • Supported: Mobile App
  • Supported: Realtime Support
  • Supported: International Deployment
  • Supported: Automatic Compliance

CloudPay Screenshots

Screenshot of A screenshot of the Calendar tool within CloudPay that keeps track of all of payroll activities across all locations.

CloudPay Video

A short video going through all of the major aspects of the CloudPay platform.

CloudPay Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

CloudPay is a payroll management tool designed specifically for organizations that have an international workforce. They offer payroll automation services, an earned wage access platform as well as global treasury services to ensure any employee no matter their location gets the money they have earned.

ADP GlobalView Payroll, Paychex Flex, and SurePayroll are common alternatives for CloudPay.

The most common users of CloudPay are from Enterprises (1,001+ employees).
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Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

CloudPay has proven to be a valuable tool for users in various industries, particularly in the area of payroll management. Users have praised the software for its efficiency in compiling payslips and processing payroll. By storing and organizing all payslips in one place, CloudPay enables easy access and retrieval, saving users time and effort.

One of the key use cases of CloudPay is its seamless integration with HRIS systems. This integration allows users to streamline their payroll management by syncing employee data and automating calculations. The accuracy of these automated calculations has been highly regarded by users, as it reduces errors in payroll processing.

CloudPay also offers advanced work metrics and real-time analysis, empowering users to make data-driven decisions. This functionality has been particularly useful for businesses striving to optimize their workforce management. Additionally, the software's payments on demand feature enhances overall efficiency by improving payment processes.

Another notable use case of CloudPay is its ability to integrate with other finance and HR tools. This allows for seamless data collection and analysis, supporting organizations in generating comprehensive reports and gaining valuable insights. Moreover, users appreciate CloudPay's timely updating of tax information, which simplifies tax compliance and ensures accurate payroll processing.

CloudPay is a versatile solution that accommodates the needs of smaller companies with limited time and resources. Users have found it invaluable for managing employee data, processing payroll, and updating tax information efficiently. On the other hand, larger organizations with a significant number of employees benefit from CloudPay's ability to handle complex payroll disbursements, reimbursements, and deductions.

Overall, CloudPay serves as a consolidated and user-friendly solution for various payroll-related tasks such as payslip compilation, payroll processing, tax compliance, and workforce analytics. Its efficiency, accuracy, and integration capabilities make it a reliable choice for businesses across industries.

Global Payroll Feature: Users have found the software to be highly beneficial in handling payroll processes across different countries, showcasing its robust global payroll feature. This capability allows businesses with international operations to easily manage and process payroll for their employees worldwide.

Cloud Storage and Organization: Reviewers appreciate the seamless ability to upload and securely store payslips on the cloud. This convenient feature allows for easy access and efficient organization of work documents in a centralized location. It eliminates the need for physical storage or manual filing systems, saving time and improving overall productivity.

Comprehensive Payroll Processing and Tax Management: Customers commend the software for its comprehensive capabilities in processing payroll and managing tax information for employees. It streamlines these crucial tasks, ensuring accuracy and efficiency in payroll management. The software simplifies complex calculations related to taxes, deductions, allowances, and other elements of employee compensation, making it easier for businesses to stay compliant with local tax regulations while minimizing errors or discrepancies.

Confusing User Interface: Some users have found the CloudPay platform to be confusing and suggested that the user interface could be optimized for better navigation and efficiency. They expressed difficulty in efficiently using the platform due to its current design.

Slow Customer Support: Several reviewers have expressed dissatisfaction with the company's response time to issues, indicating that the customer support may not be as fast as desired. Users have mentioned delays in getting their problems resolved, suggesting a need for improved promptness in assistance from the support team.

Technical Issues: A number of users have experienced bugs in the system and have suggested that enhanced testing and regression should be taken into consideration on a regular basis to address these technical issues. Users have encountered issues with software functionality, highlighting a need for more thorough testing and bug resolution processes.


(1-5 of 5)
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Fawad Khan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
The pay slips are being uploaded onto CloudPay, where you can have them all in one place and download them if you'd like. CloudPay is good with keeping your work documents organized in one place. What I like about this software is that it can be used to process payroll as well as employee data and update tax information.
  • Global Payroll Basic
  • Earned Wage Access
  • Global Treasury Service
  • Payroll Efficiency Index
  • Flexible Employee Pay
  • Payroll Compliance
  • Reporting and Analytics
The best thing about CloudPay is creating employees payroll. It's good for keeping the pay slips in one drive. CloudPay makes it so easy to track and check on your shift hours. Here, you can enter employee pay rates and everything is in one place. The good thing is it keeps the data safe and confidential.
  • Country Payroll Guide
  • Videos
  • Reports
  • Templates
  • Timeliness
  • Accuracy of payroll delivery
  • Project leadership
  • Leading Global Payroll
It allows the feature of flexible payment methods to complete of the payment of termination and the payment to be process on time which is recognized worldwide. The card payment process time is 3 days faster than the normal bank payment process, and you can stop easily. It integrates your payment procedures with a global cash flow solution that ensures the timely payments to regulate authorities like your employees, local authorities or to the third parties.
All are private own business, these are from operations finance, Human recourse, sales and marketing.
Basic skills related to IT.
  • Global Payroll
  • Reports
  • Templates
Score 8 out of 10
Vetted Review
Verified User
CloudPay comes as a solution for payroll, treasury, and on-demand payment. It's a consolidated and easy-to-use software for such purposes. In my current organization, we are using this product for payroll management. Since my organization consists of near about 10000 employees so to handle data regarding payroll disbursement, reimbursements, and deductions, for each and every employee is a very difficult task. So Cloudpay is a very efficient solution that is a decentralized and distributed system to automate mentioned use case.
  • Payroll management.
  • Periodic reports and chart creation, per gathered metrices.
  • Managing reimbursements and deductions.
  • On demand payment.
  • Calculations and periodic disbursal.
  • User interface can be optimized.
  • customer support needs to be improvised.
  • there are few bugs in the system, so enhanced testing and regression should be taken into consideration on regular basis.
In my organization, we have replaced all paperwork with this software, for the case of payroll, treasury, or on-demand payment. And from the backend, we have requested to enhance the feature like deductions and reimbursements. So in this way, it comes as a single tool to automate the whole payroll process. Which can be accessed, stored, update, and monitored from anywhere. So the whole organization and communications seem just to be a click away. Since we have switched to the cloud pay for payroll management, a lot of finance things are still there which need to be integrated with this system to make everything intact and altogether but cloud pay, as of now, do not have room to accommodate, and that's an issue to us, as a manager. So it's a request and suggestion as well to consider other finance-related things and try to fit in the same application, I know it's a big ask, but can be tried.
  • On demand payment.
  • Payroll management.
  • Anywhere anytime access and real time monitoring.
  • The positive impact is, a lot of manual work is automated now, which is saving a lot of time and man-hours.
  • Requests and demands can be accessed, monitored, and raised anytime from anywhere. So a lot of dependencies have been resolved.
  • Human resources and all finance is been integrated which is resulting in less work at the desk.
Justin Gipp | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Cloudpay is software that helps you organize your employee information and pay them their earned payroll. Payroll can be set multiple ways and is advertised to easily pay employees. The issues that arise seem to be customer support, limits on company size, and higher fees. This may be ideal for smaller companies.
  • Timely pay
  • Useful reports
  • Virtual paperwork
  • Fees
  • Tech support
  • Size restraints
Although Cloudpay does a relatively decent job at what they do, there are other options from the larger companies that have more resources to provide you with lower fees and more available tech support. Cloudpay is a relatively new company and there is always a sense of higher risk with that.
  • Timely Pay
  • Correct information
  • Ease of imputing or uploading data
  • Limitations of acceptance
  • Great reports
  • Timely pay
ADP is one of the largest payroll service providers in America. They offer similar services as cloudpay. Cloudpay stacks up very nicely to ADP and they seem to do better with quicker pay outs. However, ADP is larger and has more resources, so they can offer better rates and tech support. As Cloudpay grows it could potentially be one of ADP's biggest competitors.
ADP Comprehensive Services, Paychex Flex, QuickBooks Time (formerly TSheets)
January 12, 2022

Good Software/Tool

Score 7 out of 10
Vetted Review
Verified User
I used CloudPay for Payroll processing. The problem that this product addressed was being able to update tax information in a timely matter. It is an all-around tool to make changes and reviews fairly quick. (Great software if you do not have a lot of time on your hands. or are short-staffed)
  • Enter employee pay rates
  • Confidential / Safe
  • HR Tool
  • Customer Service could be a little faster with response times.
  • No other "cons"
If you do not need assistance with your payroll, this may not be the software for you. (You can probably find a cheaper solution for payroll) Please be aware - if requesting support it may take some time to get support.
  • One stop shop - Being able to edit rates/taxes in one spot
  • Automate
  • HR Tool
  • Help organize our payroll
  • Accurate - Helps with mistakes being made
  • Has Support!
Jesica Danie Moore | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
CloudPay is a tool that has managed to automate the payroll payment processes with the reduction of errors and the time to process the steps according to our data. With CloudPay it is possible to have advanced work metrics with robust real-time analysis, payments on demand is another function that we use to improve processes. We have integrated other finance and human resources tools with CloudPay to improve the data collection and analysis processes, this is of great importance for the data flow.
  • Integration with financial and human resources tools.
  • Analysis and data collection in real time.
  • We have achieved excellent integration with HR and finance systems to improve data collection and analysis, this is enough to trust CloudPay, I also love on-demand payment processes and I really believe that CloudPay is the best tool for the payment of payroll.
Integration with CloudPay finance and human resources systems is one of the features that I like to recommend the most because it is possible to increase the speed of data recovery and analysis, I also recommend using the functions for payments on demand. CloudPay is the best payroll tool I have ever used and I highly recommend it because we can automate financial processes.
  • Integration with finance and human resources systems.
  • Payroll payment automation.
  • Automated payroll payments improve finances.
  • Real-time analysis.
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