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CloudShare

CloudShare

Overview

What is CloudShare?

A solution to create virtual software training, POCs and demos. CloudShare offers a simple virtual IT lab to create compelling hands-on software product experiences used to WOW customers and prospects. CloudShare features: 1. Fast Setup: Spins up interactive software experiences…

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Pricing

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What is CloudShare?

A solution to create virtual software training, POCs and demos. CloudShare offers a simple virtual IT lab to create compelling hands-on software product experiences used to WOW customers and prospects. CloudShare features: 1. Fast Setup: Spins up interactive software…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.cloudshare.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is CloudShare?

A solution to create virtual software training, POCs and demos. CloudShare offers a simple virtual IT lab to create compelling hands-on software product experiences used to WOW customers and prospects.


CloudShare features:


1. Fast Setup: Spins up interactive software experiences in a flash. Environments can be created and cloned in minutes to mimic real-world experiences for demos, POCs, and training.


2. Hands-on Assistance: Real time user progress can be monitored to give users the attention they need to succeed with over-the-shoulder capabilities and screen take over.


3. Advanced Collaboration: Improved through Slack integrations, chat, webhooks, and in-app video conferencing to support product competency.


4. Cost Control: Resource allocation is improved with automation to suspend or delete environments when not in use.


5. Reporting and Analytics: Optimizes the performance of sales and training environments with analytics. CloudShare REST API can be used to send custom data to BI tools.


CloudShare states their current customers include global brands like Salesforce, Palo Alto Networks, RSA, Motorola, and Atlassian. The service is ultimately presented as a purpose-built platform to close more deals, increase customer retention, and deliver impactful training.


CloudShare Features

  • Supported: Over-the-Shoulder Monitoring
  • Supported: Cost Control
  • Supported: Live-in-Experience Analytics
  • Supported: LTI Integration
  • Supported: Multi-Region Environments
  • Supported: In-App Content Delivery
  • Supported: Cloud Agnostic
  • Supported: In-App Chat & Slack Integration

CloudShare Screenshots

Screenshot of a display of users' live screens in a single dashboard, which can be used to take control of their environment whenever they need help.Screenshot of a view of the user's hands-on experience, along with content to guide them to success.Screenshot of user communication via live chat, which allows them to request assistance in real-time.Screenshot of a display of live user engagement with real-time in-experience analytics.Screenshot of CloudShare’s resource usage insights, including auto-suspend and delete & scheduled reporting.

CloudShare Videos

CloudShare's powerful & easy to use Product Experience Platform
CloudShare Customer Testimonial: Tufin implements virtual labs for training and proofs of concept
CloudShare Customer Testimonial: Check Point implements virtual labs for live sales demos
Learn how CloudShare gave Procentia an edge over the competition
Hear how CloudShare has helped NTT scale their POC program

CloudShare Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(7)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

CloudShare has been widely praised for its ability to streamline the process of online training and reduce concerns about low student numbers. Users have found the platform to be efficient and user-friendly, allowing for the creation of customized environments for testing various scenarios, as well as for CI/CD pipeline and automation. This flexibility has enabled trainers to schedule training sessions according to individual needs, compressing the overall training timeframe and ensuring timely delivery. In addition, CloudShare has proven instrumental in facilitating remote learning opportunities, especially during the complex circumstances of COVID-19. It has provided a cost-effective solution for delivering training virtually to both company employees and customers, significantly reducing travel costs and increasing efficiency. The platform has also been utilized for conducting demos, allowing users to create customized environments that showcase the value of their products. Overall, CloudShare's ability to deliver high-quality online training, provide flexible and customizable environments, and support remote learning has made it an invaluable tool for businesses and organizations across various industries.

Fast and Easy Setup: Users have found Cloudshare to be easy to use and fast to start new environments. Many reviewers mentioned that the platform has a user-friendly interface, allowing them to quickly set up and access virtual labs or training environments without any hassle.

Flexible Management: Users appreciated the flexibility and ease of managing Cloudshare environments. They highlighted that non-technical resources can easily manage the training environment, eliminating the need for dedicated technical personnel. This suggests that Cloudshare offers intuitive and user-friendly management features according to multiple users.

Efficient Customer Support: The support team at Cloudshare has received praise from users for their quick response times, thorough investigations, and concise answers. Reviewers also mentioned that the support team helps proactively prevent recurring problems. This indicates that Cloudshare offers efficient and proactive customer support services based on feedback from several users.

Outdated UI/UX: Several users have found the user interface and user experience of CloudShare to be clunky and outdated, especially from an administrative perspective. Some reviewers mentioned that configuring environments was a challenge and desired more intuitive controls and terminology.

Confusing Pricing Model: The pricing model of CloudShare has been confusing for some users, despite efforts made by the company to streamline it. Several reviewers expressed difficulty in understanding the cost structure, which led to frustration.

File Transfer Difficulties: Users have mentioned difficulties in getting files in and out of the CloudShare environment, suggesting that this process should be updated. This limitation has caused inconvenience for some reviewers who require seamless file transfer capabilities.

Users have made several recommendations for CloudShare based on their experiences with the platform. Firstly, users recommend CloudShare as an effective online training course delivery platform for software training. They suggest trying out the training module in CloudShare for IT trainings and assessments.

Secondly, users recommend using CloudShare as a virtual lab platform. They find it useful for managing virtual training environments and gaining knowledge. Some even highly recommend it as a robust and reliable solution for virtual labs.

Lastly, users suggest evaluating CloudShare for virtual lab needs and demoing partner solutions. However, they also mention that upgrading the support to provide faster response times would enhance the overall experience with the product.

In summary, common recommendations include using CloudShare for software training, running virtual labs, evaluating its capabilities for specific needs, and considering upgrades to improve support.

Reviews

(1-2 of 2)
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Cloudshare Performs As Advertised!

Rating: 9 out of 10
October 27, 2022
JB
Vetted Review
Verified User
CloudShare
2 years of experience
I think it helped a lot with our virtual training more than anything. I think the hardest part of any business is getting everyone on the same page, and sometimes software can be the issue that causes that to happen. With Cloudshare, I felt our processes were a lot smoother when it was time for some virtual learning, especially during the hurdles of the last two years!
  • View Learners Progress.
  • Saving Snaps of Progress.
  • User Interface is really simple.
I mentioned that during the last two years, a lot of the training we do at my business was impacted, just like a lot of companies. My biggest thing was getting everyone on the same page, and I feel some software does that better than others. With Cloudshare, It allowed me especially to see an accurate snapshot of what was going on with the learning portion of the work that we do by making it easy to digest what was going on in my workplace.
  • The Lab Environment.
  • Create training.
  • Testing Systems.
  • Saving a lot of time with our virtual trainings.
  • Easy to learn the product.
  • Allowed us to focus on what was important rather than faulty software.
I just felt that Azure had little to no help on the base tiers, whereas with Cloudshare, I felt a fuller "user experience" as it pertains to getting help when I and when my team needed it. I think that was the biggest and main thing in my opinion. In this software space, sometimes the little things can be the difference in picking one software over the other, and that basically was it for us!

Impressive virtual classroom experience

Rating: 7 out of 10
August 02, 2022
Verified User
Vetted Review
Verified User
CloudShare
1 year of experience
An application that offers flexibility in educational environments is always an advantage. This advantage is for the benefit of both the student and the instructor. You get a virtual classroom environment to test solutions and give demonstrations to students. It provides a good solution to enhance the virtual classroom experience. However, we are still in the testing and review phase.
  • Virtual classroom
  • Collective management
  • Learning features
  • Flexibility
You create a virtual distance learning environment without complex setups. The platform can also be used for educational purposes. We create educational environments and use them to involve students. We also created a separate class for new features in-house. We first test and present the subjects that require approval in these environments. It is advantageous to use because you can access all these features in a very short time. This flexibility in use is fine. If you want a report for the training you will do, it can give you a report.
  • Virtualization
  • Distance Learning
  • Virtual classroom management
  • Reporting
  • We save time as we can keep virtual classrooms always ready.
  • It may vary according to the usage scenario, but the user interface is comfortable. When you go into a little detail, you may not need counseling for initial use.
  • You can manage the jobs that you would do multiple times on other platforms at once from here.
  • All of these actually give you a profit. Time wasted, less application usage, less resource consumption, etc.
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