1. Home
  2. Managed Hosting Services
  3. Cloudways Reviews

Cloudways Reviews

5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.2 out of 100

Do you work for this company? Learn how we help vendors

Show Filters

Overall Rating

Reviewer's Company Size

Last Updated

By Topic

Industry

Department

Experience

Job Type

Role

Reviews (1-3 of 3)

Companies can't remove reviews or game the system. Here's why.
April 01, 2020

Absolutely Hands Down THE Best

Brandon Dith-Berry | TrustRadius Reviewer
Brandon Dith-Berry
Score 10 out of 10
Vetted Review
Verified User
Review Source
I used Cloudways for my personal sites and soon realized my company needed to be using Cloudways. The platform has the richest feature set of any hosting provider and their scalability is unmatched with many affordable options. We are moving our sites to Cloudways, especially after GoDaddy's own support platform crashed and they were unable to help me. We were seeing incredibly slow server latency with GoDaddy and even their WHM & cPanel were lagging. This was using a dedicated server as well. They solved our issue of server latency, backups, CDN, etc.
  • Automatic Daily One Click Restore Backups
  • Integrated CDN
  • Easy & Intuitive Alternate Interface to cPanel and WHM
  • Very Affordable for High Specs
  • 24/7 Customer Support is Extremely Helpful
  • Serve & Application Management is a Breeze
  • Choose from Multiple Server Locations
  • CDN isn't free, but reasonably priced
I would not hesitate to tell others to join Cloudways.
They answer quick and always help solve my problems. Their documentation is also robust.
Read Brandon Dith-Berry's full review
February 18, 2020

Cheap, flexible, and well-performing

Dario Pedroni | TrustRadius Reviewer
Dario Pedroni
Score 10 out of 10
Vetted Review
Verified User
Review Source
I use CloudWays to host our website. Server performance is good and the website UI is intuitive and really clear.
It makes me feel way more in control over what I am doing. Chat support is educated, fast, and helpful. I have made some configuration and payment mistakes in the past and they always helped me.
  • Good control panel interface with many settings.
  • Simple payment method.
  • PayPal is not supported.
  • Some Norwegian credit cards might not work properly.
In my scenario (a WordPress website with WooCommerce on it) the website is always responsive and easy to navigate. It is using custom fonts and more than 10 shop products that are loading fast.
Technical support is just 2-3 clicks away and the Cloudways homepage and the operators are available almost 24/7. They also are able to answer any kind of question related to their services, whether economical or technical. I sometimes made mistakes while using their services and they have been keen to help me, and fixed my problems really fast.
Read Dario Pedroni's full review
November 08, 2019

Great service provider

Craige Hardel | TrustRadius Reviewer
Craige Hardel
Score 8 out of 10
Vetted Review
Verified User
Review Source
Cloudways are being used to host our websites. For business and even personal use. Also, we use it to host and operate our company CRM on one of its applications. Everyone uses it and it's also used as a cloud hosting solution as well. It helps solve the problem of slow websites and crammed server space with little resources.
  • Support: they're on the ball when it comes to that and is responsive and proficient.
  • The security of their applications. They're layered with state of the art protection so it is easy to maintain and manage.
  • Pricing: for what's offered the pricing is quite convenient and affordable.
  • More personal application help.
  • Easier application installation just like WordPress websites.
  • A free tier to try the product/some kind of trial.
For high traffic websites where speed and performance are critical. It is especially important for massive fluctuation in traffic and usage. If you don't want to be forced into an astronomical hosting bill/package with their vertical scaling(increase resource as needed) it is useful. If you're also busy and want help and additional techniques in maintaining your websites, they're perfect for that.
It's decent. I have seen a bit of disorganization sometimes. Not sure if it's with staff turnover but despite that, it's very good, most of the time.

Their bot helps you find stuff faster everyone seems quite competent and willing to have a look at your issue themselves rather than refer to someone else which is usually quite frustrating.
Read Craige Hardel's full review

Cloudways Scorecard Summary

Likelihood to Recommend (5)
9.2
Support Rating (5)
9.3

What is Cloudways?

Cloudways is a managed cloud hosting provider that emphasizes performance and simplicity. From the simple server and application launch to ongoing server maintenance, the vendor states Cloudways' service is designed to take away the hassles of server management so that the user can continue to focus on growing the business.

Cloudways offers a managed environment for ecommerce stores and business websites. The vendor states their core USP is choice - the choice of cloud providers (AWS, GCE, DigitalOcean, Vultr, and Linode) and multiple versions of popular applications (including four flavors of WordPress and two of Magento), the users can configure the Cloudways Platform to fit operational requirements and business processes.

Whether the user is an online store, an agency or a freelance developer with several clients, Cloudways offers a mix of features to help achieve more out of the managed cloud hosting solution for business websites and client projects.
Categories:  Website Hosting,  Managed Hosting

Cloudways Features

Has feature5 Cloud Providers
Has featureAll PHP Apps Supported
Has feature24/7 Expert Support
Has featureManaged Backups
Has featureOptimized Stack
Has featureAdvanced Caching
Has featureUnlimited Applications
Has featureManaged Security
Has featurePHP 7 Ready Servers
Has featureInnovative Control Panel
Has featureCloudwaysBot
Has featureCloudwaysCDN

Cloudways Screenshots

Cloudways Competitors

Cloudways Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?Optional
EditionPricing DetailsTerms
Starting Price$10.00Per Month
Maximum Price$274.33Per Month

Cloudways offers 1 free migration to all customers. For any further migration needs the customer can use our free WordPress migration plugin and do it themselves. Or they can request paid migration services for any PHP based application, which start at $25 per application.

Cloudways Support Options

 Free VersionPaid Version
Live Chat
Email
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Phone
Forum/Community
Ticketing

Cloudways Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No
Supported Countries:Global Availability
Supported Languages: English