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Score 9.4 out of 100


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Entry-level set up fee?

  • $25 per applicationOptional
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  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Product Details

What is Cloudways?

Cloudways is a managed cloud hosting provider that emphasizes performance and simplicity. From the simple server and application launch to ongoing server maintenance, the vendor states Cloudways' service is designed to take away the hassles of server management so that the user can continue to focus on growing the business.

Cloudways offers a managed environment for ecommerce stores and business websites. The vendor states their core USP is choice - the choice of cloud providers (AWS, GCE, DigitalOcean, Vultr, and Linode) and multiple versions of popular applications (including four flavors of WordPress and two of Magento), the users can configure the Cloudways Platform to fit operational requirements and business processes.

Whether the user is an online store, an agency or a freelance developer with several clients, Cloudways offers a mix of features to help achieve more out of the managed cloud hosting solution for business websites and client projects.

Cloudways Features

  • Supported: 5 Cloud Providers
  • Supported: All PHP Apps Supported
  • Supported: 24/7 Expert Support
  • Supported: Managed Backups
  • Supported: Optimized Stack
  • Supported: Advanced Caching
  • Supported: Unlimited Applications
  • Supported: Managed Security
  • Supported: PHP 7 Ready Servers
  • Supported: Innovative Control Panel
  • Supported: CloudwaysBot
  • Supported: CloudwaysCDN

Cloudways Screenshots

Application Usage MonitoringManaged ServicesServer MonitoringTeam ManagementVertical Scaling

Cloudways Competitors

Cloudways Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal Availability
Supported LanguagesEnglish


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Frequently Asked Questions

What is Cloudways?

Cloudways headquartered in Malta offers a range of managed hosting solutions, including managed Wordpress, Drupal, Joomla, Magento, and others, with a choice of infrastructure providers and media delivery via CloudwaysVPN, and CloudwaysBot notification system.

What is Cloudways's best feature?

Reviewers rate Support Rating highest, with a score of 9.5.

Who uses Cloudways?

The most common users of Cloudways are from Small Businesses (1-50 employees) and the Information Technology & Services industry.

Reviews and Ratings




(1-3 of 3)
Companies can't remove reviews or game the system. Here's why
Kaushik Somaiya | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We have used [Cloudways] to host our social media monitoring platform in PHP. It is probably used by whole organization as our company is small.
What business problems does it address?
We needed a separate server since the social platform is very power consuming. That kind of power cannot be fulfilled by shared servers. And thus we need cloud servers. Cloudways was a good abstraction - it reduced the set up complexity of a cloud server. Everything was on a click.
  • Easy to set up
  • Inside user dashboard is amazing.
  • Live chat support is too handy.
  • Costly - Adds up additional cost over same servers that u can buy directly from Linode, AWS, Google etc.
  • Live chat support agents can access your code. Thus server access is not limited to the original user/owner.
  • Less control over certain features such as turning off PHP FPM
When you dont know how to set up a cloud server technically, (The LAMP stack or the PHP settings etc) Cloudways comes handy. You can easily modify the server settings with one click.

Less Appropriate - If you want to save costs, go for direct cloud providers. Setting up technical stuff is a one time job.
Brandon Dith-Berry | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
I used Cloudways for my personal sites and soon realized my company needed to be using Cloudways. The platform has the richest feature set of any hosting provider and their scalability is unmatched with many affordable options. We are moving our sites to Cloudways, especially after GoDaddy's own support platform crashed and they were unable to help me. We were seeing incredibly slow server latency with GoDaddy and even their WHM & cPanel were lagging. This was using a dedicated server as well. They solved our issue of server latency, backups, CDN, etc.
  • Automatic Daily One Click Restore Backups
  • Integrated CDN
  • Easy & Intuitive Alternate Interface to cPanel and WHM
  • Very Affordable for High Specs
  • 24/7 Customer Support is Extremely Helpful
  • Serve & Application Management is a Breeze
  • Choose from Multiple Server Locations
  • CDN isn't free, but reasonably priced
I would not hesitate to tell others to join Cloudways.
They answer quick and always help solve my problems. Their documentation is also robust.
Score 10 out of 10
Vetted Review
Verified User
Review Source
I use CloudWays to host our website. Server performance is good and the website UI is intuitive and really clear.
It makes me feel way more in control over what I am doing. Chat support is educated, fast, and helpful. I have made some configuration and payment mistakes in the past and they always helped me.
  • Good control panel interface with many settings.
  • Simple payment method.
  • PayPal is not supported.
  • Some Norwegian credit cards might not work properly.
In my scenario (a WordPress website with WooCommerce on it) the website is always responsive and easy to navigate. It is using custom fonts and more than 10 shop products that are loading fast.
Technical support is just 2-3 clicks away and the Cloudways homepage and the operators are available almost 24/7. They also are able to answer any kind of question related to their services, whether economical or technical. I sometimes made mistakes while using their services and they have been keen to help me, and fixed my problems really fast.