Name: Cloudya
Author: CISET

Help Desk

Web and Video Conferencing

Customer Support

Chatbot

Text Editors

Development

Business Intelligence (BI)

Business Process Management (BPM)

Collaboration

Enterprise Asset Management

Facility Management

PDF Editors

Enterprise

Accounting

Anti-Money Laundering (AML)

Cryptocurrency Wallets

Financial Risk Management

Hedge Fund

Spend Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

On-Demand Payment

Payroll

Resume Parsing

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

eLearning Content

Human Resources

3D Printers

Application Virtualization

Change Management

Cloud Storage

Complex Event Processing

Component Content Management

Data Governance

Data Pipeline

Density-Optimized Servers

Disk Based Backup

Fraud Detection

IT Professional Services

Integration Platform as a Service (iPaaS)

Mainframe Monitoring

Managed File Transfer (MFT)

Metadata Management

Network Performance Monitoring

OpenStack Cloud

Product Implementation Services

Test Management

Vulnerability Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Call Tracking

Channel Management

Content Management

Contest Management

Email Marketing

Marketing Automation

Personalization Engines

Product Management

Referral Marketing

Search Marketing Intelligence

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Transcription

Professional Services

Customer Relationship Management (CRM)

Sales Forecasting

Sales

Certificate Lifecycle Management

Security

Car Rental

Catering

Construction Accounting

Multiple Listing Service (MLS)

Online Fax

Vertical-Specific

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Cloudya, developed by CISET, is a cloud-based communication solution aimed at providing businesses of various sizes with a technology upgrade. The product offers a range of services and solutions, including equipment and software leasing, installation, training, technical support, and more. Cloudya caters to a diverse range of professions and industries, including IT and Technology Companies, Professional Services (Law Firms, Consulting Firms, Accounting Firms), Healthcare Organizations, Financial Services (Banks, Insurance Companies), and Education Institutions.

## Key Features

**Technology and IT Equipment Rental**: According to the vendor, Cloudya provides a technology rental solution that allows businesses to access up-to-date equipment and technology without the need for large upfront investments. It offers a wide range of rental options for various IT equipment, such as computers, servers, laptops, tablets, mobile phones, printers, and more.

**Flexibility in Equipment and Software**: Cloudya is said to offer flexibility in terms of equipment and software options, allowing businesses to choose the specific technology and solutions that meet their needs. The vendor claims to provide customizable rental plans with a fixed monthly fee tailored to the company's requirements, ensuring cost-effectiveness and budget control.

**Associated Services**: The vendor states that Cloudya offers a range of additional services associated with the rental of technology, including installation, training, software licensing, and technical support. The product also provides consulting services to help businesses select the right technology solutions for their specific requirements.

**IT Asset Inventory Management**: According to the vendor, Cloudya provides a comprehensive inventory management system for IT assets, allowing businesses to track and manage their technology resources. It enables businesses to monitor the status, location, and usage of their IT assets, ensuring efficient resource allocation and cost optimization.

**Cloud Services Catalog**: Cloudya is said to offer a catalog of cloud services, including Microsoft 365, Acronis Cyber Protect Cloud, and Google Apps, providing businesses with a wide range of cloud-based solutions. According to the vendor, it enables businesses to access cloud-based applications and services, allowing for remote collaboration, data storage, and enhanced productivity.

**Virtual Phone System**: According to the vendor, Cloudya offers a virtual phone system, allowing businesses to efficiently manage their communication needs. It provides features such as call routing, voicemail, call forwarding, and conference calling, enhancing communication capabilities.

**Cybersecurity Solutions**: The vendor claims that Cloudya offers cybersecurity solutions to protect businesses from online threats and data breaches. It provides antivirus and antispam software to safeguard against malware, viruses, and spam emails. According to the vendor, it ensures data security and compliance with industry regulations, helping businesses protect sensitive information.

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Voice over Internet Protocol is a category of hardware and software that enables people to use the Internet as the transmission medium for telephone calls.

VoIP

CISET

Cloud PBX

A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment

Hosted PBX

Hosted telephony infrastructure obviated the need for local PBX hardware

Multi-level Interactive Voice Response (IVR)

IVR is a phone menu allowing callers to interact with the system through voice and keypad

User templates

Create and apply batch configurations to multiple users at once

Call reports

Historical call analysis and trending metrics

Directory of employee names

Voice directory of all employees for self-service dialing

Call Management

Answering rules

Ability to enter rules to route calls to main number or other extensions in case of absence

Call recording

Automatic recording of inbound and outbound calls

Call park

Ability to hold calls in virtual location and subsequently access from any phone in system

Call screening

Ability to block numbers or send calls directly to voicemail

Message alerts

Receive SMS and email message notifications for voice and fax messages

VoIP system collaboration

Team collaboration via cloud phone system

Video conferencing

Audio conferencing

Audio conferencing credentials for all on the system.

Video screen sharing

Users are able to share their screens with other meeting participants on video conference calls.

Instant messaging

Users are able to communicate via chat, either one-on-one or in a group message, through an instant messaging or chat tool.

Mobile apps

Mobile app for iOS

Mobile app for Android

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Overview

What is Cloudya?