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Bypass's point of sale system, powered by the Clover hardware, has become a preferred choice for many users due to the quality and design …
Starting at $9.95 per month
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What is Clover?
Clover Networks, a First Data company (merged with Fiserv July 2019) offers a modular suite of Point of Sale systems (PoS) for restaurant and retail. This modular suite features fixed PoS stations, a customer loyalty program and gift card, an…
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Pricing
Subscription
$9.95
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.clover.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
Clover Flex Demo | How Clover Flex works
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How to turn on Clover Station Pro demo by CSI Works
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Clover Pom-Pom Maker Review & Demo by Diana Sullivan
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Clover Mini Demo
YouTube
Cute Kanzashi Flower Tutorial (Clover Kanzashi Flower Maker demo)
YouTube
Clover mini 2nd gen | Demo | How Clover mini works? | Clover mini tutorial
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Product Details
- About
- Tech Details
What is Clover?
Clover Networks, a First Data company (merged with Fiserv July 2019) offers a modular suite of Point of Sale systems (PoS) for restaurant and retail. This modular suite features fixed PoS stations, a customer loyalty program and gift card, an analytics module, as well as a mobile point of sale that Iplugs into the users smartphone and tablet to accept secure credit card swipes, as well as dips and taps like Apple Pay®, Samsung Pay™ and Android Pay™.
Clover Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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(36)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Bypass's point of sale system, powered by the Clover hardware, has become a preferred choice for many users due to the quality and design of the Clover hardware. Users have been able to smoothly transition to cashless transactions with the combination of Clover hardware and Bypass software. The Clover hardware, known for its reliable performance in credit card transactions, has gained popularity among merchants.
Clover's security features and efficiency have significantly improved payment system management, resulting in faster deliveries and increased attention from customers. Prior to adopting Clover, businesses had limited visibility into their transactions and lacked enhanced functionality and increased security. With the implementation of Clover as a payment terminal at retail locations, business owners now have access to secure credit card processing and back-office management functions.
Moreover, Clover has proven to be versatile in its applications. It serves as a POS system in various settings such as Country Markets & Cafes, family restaurants, outdoor markets, and online ordering for curbside pickup and global shipping. The system's user-friendly interface allows for easy order creation, saving customer details, and seamless transition to payment with the help of additional credit card reader and receipt printer.
Furthermore, Clover offers CRM features that allow businesses to add customers to email lists and send them information about new offerings and sales. This functionality helps businesses stay connected with their clientele and increase customer engagement.
In terms of payment processing services, BluePay plays a vital role as the back-end merchant processor for credit card and electronic check payments. It provides reliable and fast settlement of donations for non-profit organizations while offering reasonable fees and comprehensive reporting for auditing and reconciliation purposes. BluePay also serves as the payment gateway for point-of-sale, B2B, and B2C websites across various product divisions.
Overall, Clover, in conjunction with Bypass software, has proven to be a valuable asset for businesses seeking an affordable and effective POS system. From enhancing functionality and increasing security to providing reliable payment processing services, Clover has become a significant step forward for merchants. Users have praised the quality of the Clover hardware and its seamless integration with Bypass software, though some have expressed concerns about the support provided.
Reliable and Eye-catching Design: Users consistently praise the product for its reliable and eye-catching design, which has helped attract attention. Many reviewers have mentioned how the design of the product stands out and catches their eye.
Ease of Use: The ease of use is highly highlighted by users, who find it extremely easy to navigate and operate the devices. Numerous reviewers have specifically mentioned how user-friendly and intuitive the system is, making it a breeze to use.
Satisfaction of Merchants: Merchants express high levels of satisfaction with the product, reporting very few complaints. Multiple reviewers have mentioned that they are highly satisfied with the performance and functionality of the system, praising its reliability in meeting their business needs.
Outdated Design: Many users have expressed their concern about the design of the product, stating that it should be improved to avoid looking outdated in the near future. Some reviewers feel that the current design may not age well and could benefit from a more modern look.
Poor Customer Service: Several reviewers have voiced their dissatisfaction with the customer service, suggesting that it needs improvement. Users have mentioned having to figure out many things on their own, indicating a lack of support or guidance from the customer service team.
Confusing App Interface: A number of users find the apps within the 'more tools' app unclear and difficult to understand. They struggle with navigating and comprehending these apps, which hinders their ability to utilize all available features effectively.
Users have made several recommendations for improving the Clover system based on their experiences. The three most common recommendations are:
- Improve stability and reliability by addressing occasional crashes and the need for reboots.
- Enhance printing functionality, especially for businesses where printing is a priority.
- Add more shortcuts and convenience features to streamline workflows and improve efficiency.
By addressing these recommendations, Clover can provide a more stable and reliable experience for users, enhance its printing functionality, and continue to offer convenience through additional shortcuts and convenience features.
Attribute Ratings
Reviews
(1-4 of 4)Companies can't remove reviews or game the system. Here's why
March 23, 2022
Eye Catching Design, Solid Reliable Product.
We use Clover terminals and scanners as part of the purchase of a food and beverage point of sale system called Bypass. One of the main reasons we selected Bypass was because of the quality of the Clover hardware and how clean and sharp the design looks. The Clover hardware, in conjunction with the Bypass software, allowed us to go cashless in our building from day one!
- Reliable
- Eye catching design.
- Ease of use.
- Continue to work on the design. What is fresh today can look stale in the near future.
- Continue to work on reliability and dependability.
- Better cable management between the terminal and the peripherals.
- Design
- Reliability
- Flexibility
- ROI is difficult to quantify as the system replaced a functioning POS.
- Increased customer satisfaction because of appearance of terminals.
- Increased footprint required for size of our terminals.
September 15, 2021
Clover POS Review
We use Clover to run credit cards. We have a demo version set up in-house and we resell it to many merchants. Only the integrations department uses it, but we have been using it for years. Clover is a very popular option for our merchants and everyone seems to love it. The only issue we ever get is the support not being very helpful.
- Easy to use
- Devices look very nice
- Merchants love it; very few complaints
- Customer service could use some improvement.
- Apps inside the "more tools" app are very unclear.
- Dashboard is a little difficult to understand.
- Ease of use
- Ease of ordering equipment
- Contactless pay
- Visual aspect
- Merchants love it. It has helped business.
- We get complaints about customer service, but it doesn't impact much.
- We have the ease of ordering equipment and receiving it in 2 days.
None are available on the list. Clover competes with HotSauce, Paradise, Poynt, and many more POS systems. We easily sell Clover more than anything else and everyone loves it. It's easily one of the best products I've seen since I have been in integrations. The sales managers love it, our sales reps love it, and most importantly our merchants love it.
4
They allow us to give merchants a great option to process cards on. There are hardly ever any issues and everyone loves it. I'm glad our company decided to become a reseller for Clover. It has boosted our business by a long shot and we don't plan to stop anytime soon.
4
You need a Clover demo just to play around with it and see all of the functionalities. Once you've played around with it, you will fall in love with the product. Everything about it is great from the presentation of the device when you receive it, to the functionalities, and way more.
- Process cards
- Give merchants different options
- Great look for the company
- The app store on the device.
- The presentation has helped us sell.
- The number of options they have.
- We only resell.
No
- Price
- Product Features
- Product Usability
- Product Reputation
We love the product and the selection of reselling Clover was easy.
No, our company only resells.
No
Today, we had a merchant who had a lot of issues. We got a very helpful representative on the phone and they were able to resolve our issue within 20 minutes. I was very pleased today, but overall the support team does need some work.
August 02, 2021
Clover for a Bike Retailer...it's a Win!
We use Clover as a payment terminal at our 5 retail locations. It allows us to easily and securely process credit card transactions while having back-office management functions.
Prior to Clover, we were using a 10 key pin pad and a processor that gave us no back-office visibility of transactions, no employee controls, no enhanced functionality, and no increased security.
- Ease of set up with one or multiple locations.
- Ease of use from day to day functions to reporting to transaction investigations.
- Simple and adaptable functionality with access to the tablet or the portal.
- Intuitive back office management portal
- Focus functionality on retail use and not broad based with focus on food services
- Build a turn table into the countertop unit so both the employee and customer can use the tablet
- Offer color choices in units (white is not always friendly with long term use)
- Ease of use
- Ease of set up
- Adaptability
- Quick and easy back office management
- Reduced opportunities for fraud
- Secured credit card transactions
- Consistent experience for customers
- PCI compliance, monitoring, and execution
We chose Clover without doing extensive research in other offerings. It seemed to meet all of our needs and was used extensively in other retailers. Other processing systems were limited in functions and back-office management.
Thanks to the security and efficiency provided by Clover we can manage our payment system in a faster and more automated way, by using their electronic devices we have significantly improved the speed of our deliveries and the boost it generates to the attention of potential customers. The customer service was always friendly and helped us in different occasions with problems that we could not solve, in addition to maintaining a virtual guide during all the steps of the process of adaptation to the company. Sometimes they were slow to attend and it was a bit annoying because you always expect good service, but when they did attend they always provided solutions. Clover has been for us a big step forward, with their devices we could have a plus of novelty in our business, in addition to the reliability of its operations keeps us constantly informed with accurate reports, although you must learn to use correctly to avoid errors that hinder the experience and can generate changes in accounting that can then be very annoying.<div><br></div>
- Clover's POS system and its line of point-of-sale devices guarantees secure money transactions, allowing our customers to place their orders and payments quickly through any available means, promoting self-service and generating a positive impact on customer service.
- Because Clover devices are based on Android, their interface and functionality is very similar to that of current cell phones, highlighting a greater ergonomics when using the software for both consumers and users.
- Clover integrates in its operation an inventory control system that is updated in each transaction, this allows the user to have more attention in the replenishment of stocks, thus helping to avoid the inventory losses and allowing to calculate in real time the profitability and rotation of the product instantly.
- One of the things I liked least about Clover is that from the first moment you have to use one of their electronic equipment, and generate a contract that in the future is very expensive to abandon, however we still continue with the service.
- Clover could have a greater number of tools for small companies, because the ones it has are intended for large companies, it can generate that small companies can not finish using each tool of the software in question.
- The operating system is already a bit old, based on Android 4.4 can present failures and moments of slowness when it is overloaded, which increases waiting times and makes us have to restart the devices constantly, this after a constant time in use.
- The user experience is the main feature of Clover, the process to understand it is easy and intuitive allowing a satisfactory use and managing the system of collections and orders in a dynamic and centralized way.
- The payment transactions are instant and provide the information through general reports, which gives a clear idea of the money we are earning and the capacity of our inventory, this generates a lot of confidence for us users because we perceive the results in real time so we can make the best possible decisions for the company.
- Clover also allows the printing of receipts through its devices, with which the customer's orders and payment ticket are generated instantly, allowing a feedback that generates confidence in the customer and automation in the service.
- We obtained better monetary results after implementing Clover in the company, the speed of the service and the automation of the payment system also saves time, which is then expressed in higher profitability.
- The platform's profitability is well supported with a price that perfectly matches the quality of the service and the extra features it offers.
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