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Bypass's point of sale system, powered by the Clover hardware, has become a preferred choice for many users due to the quality and design …
Starting at $9.95 per month
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What is Clover?
Clover Networks, a First Data company (merged with Fiserv July 2019) offers a modular suite of Point of Sale systems (PoS) for restaurant and retail. This modular suite features fixed PoS stations, a customer loyalty program and gift card, an…
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Pricing
Subscription
$9.95
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.clover.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
Clover Flex Demo | How Clover Flex works
YouTube
How to turn on Clover Station Pro demo by CSI Works
YouTube
Clover Pom-Pom Maker Review & Demo by Diana Sullivan
YouTube
Clover Mini Demo
YouTube
Cute Kanzashi Flower Tutorial (Clover Kanzashi Flower Maker demo)
YouTube
Clover mini 2nd gen | Demo | How Clover mini works? | Clover mini tutorial
YouTube
Product Details
- About
- Tech Details
What is Clover?
Clover Networks, a First Data company (merged with Fiserv July 2019) offers a modular suite of Point of Sale systems (PoS) for restaurant and retail. This modular suite features fixed PoS stations, a customer loyalty program and gift card, an analytics module, as well as a mobile point of sale that Iplugs into the users smartphone and tablet to accept secure credit card swipes, as well as dips and taps like Apple Pay®, Samsung Pay™ and Android Pay™.
Clover Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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Reviews and Ratings
(36)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Bypass's point of sale system, powered by the Clover hardware, has become a preferred choice for many users due to the quality and design of the Clover hardware. Users have been able to smoothly transition to cashless transactions with the combination of Clover hardware and Bypass software. The Clover hardware, known for its reliable performance in credit card transactions, has gained popularity among merchants.
Clover's security features and efficiency have significantly improved payment system management, resulting in faster deliveries and increased attention from customers. Prior to adopting Clover, businesses had limited visibility into their transactions and lacked enhanced functionality and increased security. With the implementation of Clover as a payment terminal at retail locations, business owners now have access to secure credit card processing and back-office management functions.
Moreover, Clover has proven to be versatile in its applications. It serves as a POS system in various settings such as Country Markets & Cafes, family restaurants, outdoor markets, and online ordering for curbside pickup and global shipping. The system's user-friendly interface allows for easy order creation, saving customer details, and seamless transition to payment with the help of additional credit card reader and receipt printer.
Furthermore, Clover offers CRM features that allow businesses to add customers to email lists and send them information about new offerings and sales. This functionality helps businesses stay connected with their clientele and increase customer engagement.
In terms of payment processing services, BluePay plays a vital role as the back-end merchant processor for credit card and electronic check payments. It provides reliable and fast settlement of donations for non-profit organizations while offering reasonable fees and comprehensive reporting for auditing and reconciliation purposes. BluePay also serves as the payment gateway for point-of-sale, B2B, and B2C websites across various product divisions.
Overall, Clover, in conjunction with Bypass software, has proven to be a valuable asset for businesses seeking an affordable and effective POS system. From enhancing functionality and increasing security to providing reliable payment processing services, Clover has become a significant step forward for merchants. Users have praised the quality of the Clover hardware and its seamless integration with Bypass software, though some have expressed concerns about the support provided.
Reliable and Eye-catching Design: Users consistently praise the product for its reliable and eye-catching design, which has helped attract attention. Many reviewers have mentioned how the design of the product stands out and catches their eye.
Ease of Use: The ease of use is highly highlighted by users, who find it extremely easy to navigate and operate the devices. Numerous reviewers have specifically mentioned how user-friendly and intuitive the system is, making it a breeze to use.
Satisfaction of Merchants: Merchants express high levels of satisfaction with the product, reporting very few complaints. Multiple reviewers have mentioned that they are highly satisfied with the performance and functionality of the system, praising its reliability in meeting their business needs.
Outdated Design: Many users have expressed their concern about the design of the product, stating that it should be improved to avoid looking outdated in the near future. Some reviewers feel that the current design may not age well and could benefit from a more modern look.
Poor Customer Service: Several reviewers have voiced their dissatisfaction with the customer service, suggesting that it needs improvement. Users have mentioned having to figure out many things on their own, indicating a lack of support or guidance from the customer service team.
Confusing App Interface: A number of users find the apps within the 'more tools' app unclear and difficult to understand. They struggle with navigating and comprehending these apps, which hinders their ability to utilize all available features effectively.
Users have made several recommendations for improving the Clover system based on their experiences. The three most common recommendations are:
- Improve stability and reliability by addressing occasional crashes and the need for reboots.
- Enhance printing functionality, especially for businesses where printing is a priority.
- Add more shortcuts and convenience features to streamline workflows and improve efficiency.
By addressing these recommendations, Clover can provide a more stable and reliable experience for users, enhance its printing functionality, and continue to offer convenience through additional shortcuts and convenience features.
Attribute Ratings
Reviews
(1-3 of 3)Companies can't remove reviews or game the system. Here's why
September 17, 2020
Easy, Flexible, and Feature-Rich
Clover is used for point-of-sale at the retail location, as well as at booths and tables for outdoor markets. The online ordering feature is also used for curbside pickup of apparel items, and for online orders that are shipped globally. Clover also provides CRM features that we make use of for adding users to an email list if they opt-in, and sending them information about new offerings and sales.
- Great integration with third-party payment processors.
- Lots of additional features like the ability to add promotions and discounts.
- Clover has features for gathering customer feedback.
- Clover Stations and Clover Mini are well-built and well-designed.
- Clover is aimed at restaurants so many of the features do not make sense for an apparel retail store.
- Price is an area where Clover could improve in order to match the prices its competitors offer.
- Could have better onboarding and tools for small businesses.
- Clover is more complicated to set up and do the initial configuration since there are more options. This isn't bad per se, but it can be overkill for some small businesses.
- Positive: Save money on transactions by shopping around for the best payment processor.
- Negative: Took some time to set up.
- Positive: Everything works great and is a full-featured, professional POS system.
- Negative: Hardware is more expensive than some competitors.
Clover has just the right combination of affordability with extra features and flexibility that isn't offered by some cheaper options. Clover is flexible enough to allow integration with Shopify and other useful retail technologies, as well as integrating with many payment processors. Clover is also always adding new options for things like contactless payments, and I am confident they will continue to keep up with changing technologies, so I believe Clover is a good investment for the future.
September 12, 2020
Clover: the solid modern POS
Clover is used at my family restaurant, Divine Curry. It is a POS (point of sale) system used to record orders and collect payment. It is a white tablet on a stand that comes with Clover software hosted on the Android 4.4 operating system. The highlight of the system is their proprietary software with which you interact thought the touch screen. When you set up the Clover system, a representative comes and helps you input your restaurant menu into the system and gives you basic training on how to add future items. The software allows you to create orders for dine-in, takeout, or delivery, and all customer details that you enter are saved for future reference. You can easily go from any order to payment, which is supplemented by an add on credit card reader and receipt printer. In our case, we use the receipt printer to print orders for the kitchen as well as a receipt for the customer. All transactions are saved and can be viewed in the Clover portal on their website, which we used to do some analysis on the busiest times of the day and best selling items. All in all, Clover is a great POS system, with polished user experience, and helpful features.
- User experience
- Payment transactions
- Customer support
- Old operating system
- Limited features
- Limited reporting
- The system usually never has any technical problems.
- A few times, Clover servers have gone down, in which case, you are unable to do any transaction.
- The system is easy and fast so our customers don't have to wait long for payment.
While both of them get the job done, Clover is far easier to use than Aldelo. It actually feels like a POS system meant for the 21-century smartphone era while Aldelo feels a little deprecated. Clover is also far more affordable than Aldelo. It also looks better aesthetically.
September 12, 2020
Clover is great!
Right now Clover is just being used by one department. It is being used by my department (Finance/Accounting) and we use it to receive discounts from local businesses.
- Clover is great for finding local businesses around you.
- Clover is also great for receiving discounts or promotions from these local businesses.
- The setup of the app could use some improvement.
- I feel like the app is a little confusing to navigate.
- This may be difficult for older users who are not as comfortable or savvy in an app setting.
- Clover has positively impacted our finances as we regularly purchase from our local shops for meetings or lunches and now we can save money/earn promotions.
We have not used anything like Clover before.