TrustRadius
CrashPlan is a cloud backup solution from Code42 in Minneapolis, MN.https://media.trustradius.com/product-logos/Jg/3r/U2218670N1AN.JPEGCode42- secure cost-effective online backup for home and businessCode42 provides a secure, cloud-based and on-premises backup solution for workstations, laptops, and servers. I am a user and a reseller with about 100 end users in various organizations. It is a low-profile and low-impact installation, easy to configure, and seamlessly and continuously backs up files, providing secure off-site backup with versioning and increments- allowing you to go back to pristine file versions in the case of ransomware. It protects against unintended deletes and lost or damaged computers, virus or other malware infections, and allows a company administrator access to archives in the case of legal or HR needs.,Protects against ransomware- in a worst-case scenario, you can retrieve all the files in the condition they were in before the attack. Good interface- easy for users to restore their own files in case of an inadvertent deletion. Highly configurable to manage bandwidth and local resources. Can back up to the Code42 cloud and local storage devices.,Would like to see a way for company admins to lock a user out of their archive to prevent deletion for HR or legal reasons,10,Ability to restore earlier versions- critical. Recovery of data lost in hard drive failures. Confidence in a secure offsite data store.,,Microsoft 365 Business, Microsoft Azure, Microsoft SQL Server, Microsoft Dynamics GP, AutoCAD, Siemens Solid Edge, Adobe Acrobat DC, Adobe InDesign, Adobe Photoshop, Microsoft Project, Microsoft VisioCost Effective Flat Fee Backup SolutionWe use Code42 for cloud/offsite backups across our firm. It's inexpensive, easy to use and a great way to backup data offsite.,Cost effective Easy to implement Simple to Use,Does not allow you to backup data to a local file repository. Backup speed varies. Depending on how much data there is, it doesn't always complete a backup in one backup session.,8,Tremendous cost savings as the amount of data you backup doesn't impact cost. One flat rate! Implementation time was minimal and requires little to no maintenance. Since installation, I've not had to correct or fix any issues. It just works. We opted to supplement Code42 with another solution that allowed us to backup data to a local repository due to the amount for data that changes in our firm.,NAKIVO Backup & Replication, Unitrends Recovery Series Backup Appliance and Zerto,Dameware Remote Support, SolarWinds ipMonitor, Sophos UTMCode42, the best backup system on the marketCode42 is the one and only system I use to backup my entire business in a digital sense. I am a freelance professional photographer, so I backup my images, documents, emails, etc., on a regular basis. Having a good backup system in place is crucial as hard drives fail all the time and my clients count on me to retain their products.,Code42 is the most affordable backup system offering unlimited storage that I could find. I came from SOS Online Backup, which I ultimately decided to drop after my monthly rate for their unlimited plan increased by 20x. With Code42's unlimited storage option, I don't have to worry about the fact that my backups are significant in space. As a photographer with thousands of images at stake, I need to run large backups often. Code42 runs continuously and silently in the background of my desktop computer. It is truly "set and go", so I don't have to think about it when I'm away. It runs until the designated drive has been fully backed up to my cloud storage. It will then automatically email me once the backup is complete (or, it will email me if it encounters any errors). Customer service is above par. Anytime I need help, a chat agent is available (chat is my communication preference), they are always friendly, and go above and beyond to resolve my needs.,Code42's desktop client was recently changed; the interface is different and, I feel, it has been simplified too much. I found myself looking for controls that are no longer there. For some, this might be a plus, but I liked to have more control and see more details of my backup. When recovering files (in my case, this is most frequently images), you see files as files - I am not able to see a preview of an image. So I have to know the exact file name/number I am looking for. Code42 discontinued their mobile app. In 2019, I can hardly believe this. I used the app on a regular basis, to access files while I was on the go. The Code42 software is a bit of a memory hog, although this isn't a major complaint from me since I have a computer designated to only sit and run backups, and do nothing else.,10,Code42 allows me to keep my business safe, and, up & running. Hard drive failure is unfortunately common. I would not be able to conduct business - professional consumer photography - without a secure backup system in place. Code42 is the most affordable backup software on the market, so I am able to allocate my budget to other areas of my business. My previous backup system, SOS Online Backup, increased my monthly bill by 20x while reducing my storage from unlimited to 2tb. Maybe most importantly, Code42 provides me with peace of mind. As a small business owner, I cannot put a price on the satisfaction of knowing that my files are safely stored offsite.,,Google Drive, DropboxCode42 cloud-based backup -- expensive but powerfulCode42 is used by a number of my clients to back up workstations, servers and NAS devices to the cloud. Most clients use Code42 to backup just mission critical machines, though some use it to back up all workstations. With Code42 set up properly, backups occur automatically every 15 min or when a file changes with no user intervention, allowing for peace of mind when it comes to protecting one's data.,Code42 is an extremely powerful and flexible backup program with multiple options of what files to backup, how often to back them up, how much CPU should be used during backup operations (both when a user is present and away), how much bandwidth should be used during backup (again both while a user is present and away), and a multitude of other options. Unlike a number of other cloud-based backup services, Code42 can backup network drives (such as those from a Synology NAS) - this makes setting up a backup system a lot more simple and cost-effective, as you can connect multiple network drives to a single computer - and backup both that computer and the attached network drives. Code42 keeps your backup history indefinitely. This means that if you delete a file, a year goes by, and you need to recover that file, you can use Code42 to do that. Most other cloud-based backup services only keep history for around 30 days before deleting them from the backup archive. Another powerful feature, Code42 allows you to not only back up to the CrashPlan Central cloud, but also to an external drive or network drive. Essentially, you can use Code42 as an all-in-one backup solution for both local and cloud backups. The local backups are heavily compressed with data deduplication to save space on the backup destination, thus allowing you to keep a long history of backups. The cloud-based backups can be heavily encrypted with a custom made encryption key that even Code42 can't recover.,The Code42 program installed on your computer is Java-based vs. a native application. While this makes development for Code42 easier, there are a lot of drawbacks to Java programs including more resources usage, less stability, and overall more clunky interface. While this was also in the Pros category - Code42 is an extremely powerful and flexible program, which adds a great deal of complexity. Setting up Code42 isn't always a simple procedure, and depending on the complexity of your backup set, can take a while to tinker around with the settings to get everything to work properly. The Code42 desktop program consists of a Java program front end, as well as a backend service - there are times when the backend service will crash, and the front end Java program will refuse to load. Typically, restarting the service or restarting the computer will resolve the issue, but sometimes more in-depth troubleshooting is required. Perhaps one of the biggest downsides to Code42 is its price - at $10/month/computer Code42 is more than double the price of some existing backup services such as Backblaze (priced at $50/year/computer). To add salt to the wound, about a year and a half ago, Code42 (Crashplan at the time) discontinued their consumer options - which were very reasonably priced at $60/year for a single computer or a family plan priced at $150/year for up to 10 computers. When these options were discontinued, the cost of backing up with Code42 was effectively doubled for the same feature set. Along with the previous example, before Crashplan became Code42, Crashplan had the option to back up to a remote machine on a different network with a free Crashplan account. This option was eliminated when the consumer line of services were discontinued. While the backup service provided by Code42 are still first in class, the above two controversial changes have broken some trust between Code42 and its clients.,7,It is difficult to put a price on data security. While other backup options can be less expensive -- such as a local backup option that is one-time cost only, or a cloud-based solution that costs less per month - no other backup solution provides the same amount of features and flexibility as Code42. Code42's ability to keep your backup archive indefinitely is a huge feature that can be, at times, priceless. Clients that were using the consumer version of Crashplan at $60/year/computer faced a difficult choice when that service was discontinued- - stick with Code42 and pay more, but keep your existing backup archives, or move to a different solution that is less expensive, but start your backups over from scratch. This was a difficult and time-consuming choice for many clients, which negatively impacted every client's ROI.,Backblaze and Carbonite,Altaro Hyper-V Backup, Parallels Desktop, VMware FusionCode42 is a good endpoint backup solution, but is it worth the price?We use Code42 across the whole organization to provide hands-free backup to all our users. Code42 ensures that all company data contained on user devices is backed up to a secure location that can be easily restored from. The user doesn't have to do anything and the backup process runs in the background. This service prevents user files from being lost because we can't necessarily force them to copy everything to the network drives. Additionally, when users are offsite or offline, their files are saved to the local computer. Code42 backs up using any connection - wired or wireless.,Once the original backup is created, Code42 runs in the background and doesn't adversely affect user productivity or system performance. Code42 is relatively easy to set up and deploy. A technical advisor walks you through the process, which is very handy and makes the process painless. Code42 is centrally managed via webpage which gives administrators a lot of power and visibility into current backup status.,The first backup is taxing on the system. Some users report that their computers become almost useless. You can set maximum usage and idle time usage parameters but the original backup is still time and resource consuming. Be prepared. The initial setup is lengthy and confusing. If it weren't for the walkthrough with the technical support administrator, I would never have attempted it. Feedback from the admin portal is non-existent. We had multiple systems whose backups wouldn't start and finally realized, through other means, that we were out of licenses. Users can stop and disable the service.,7,Again, the initial backup resource drain makes some systems practically unusable and we never got any resolution from support on the issue. It is a relatively minimal backup solution but has a lot of enterprise add-ons (at a cost of course). It was easy to deploy via script and only required one pass to install. I didn't have to manually install on any system.,Druva inSync and OneDrive,WordPress, DigitalOcean, MySQLCost effective, easy to use and reliable endpoint backup.We use CrashPlan to backup our remote workers. We run a hybrid configuration - our server, their cloud storage. We retain administrative controls of everything from our main office so backups can't be disabled even accidently by our end users. This has allowed us to ensure that, no matter what happens, all their files are backed up and can be restored with very little effort.,Tech support is some of the best I've encountered. Every support engineer I've dealt with has been friendly, responsive and very well trained on every aspect of their product. We have a small staff and can't afford to dedicate anyone to administering any one system. CrashPlan works very well in 'set it and forget it' scenarios. We check the console regularly, update the software when updates come out and restore users files as needed. The rest of the time, it just runs. All the documentation on the support site is very clearly written and very version specific. If you need to upgrade from version x.y.1 to version x.y.2, you'll find an upgrade document that specifically addresses that upgrade, not just a general upgrade document that's 10 version out of date.,The Administrative console takes a bit of getting used to. Basic functionality is pretty straightforward but some of the deeper admin functions took some time to find. Software for hybrid setups is always lagging behind other configs.,10,Our remote workers are fully protected from data loss. By locking down the backup client, they can't "accidentally" turn it off and put their files at risk. Also, we can track the current state of all backups through the administrative console so we know to reach out to anyone if problems develop.,Carbonite,CentOSCrashPlan ReviewIt is used by everyone at the company. It minimizes downtime in the event of a device being lost, stolen, or damaged.,Easy to deploy Easy to manage Easy for users to use,Reporting Alerting,10,Reduced downtime in the event of any data corruption Reduced downtime in the event of a device being lost or stolen,Druva inSync and SpiderOakCrashPlan Code 42 - save your data and your assThis is being used to backup our important users (President, CFO, Head Account, Head Sales person, etc), any user that would cause major problems for the company if they were hit with Ransomware or the like are protected. I've used this to restore a user when they receive new computers or a single file needs to be restored (or a few files).,Backup - this software does a great job at backup. Runs in the background and doesn't cause any issues. Alerting is excellent and on point.,Restore process is a little convoluted - once you understand it, it is pretty easy to use, but it can be hard to figure out the first time. Support is very helpful in this regard. While it does do versioning, it can miss a few hours of time (up to 24 I've discovered), but even then, better a few hours then an entire system.,10,Your ROI on this product is great - $10/mo for unlimited storage, you can't really beat that. Will save your ass and make you look like a hero when the your CFO or President gets hit with Ransomware. Or any of your end users.,,Carbonite, Fortinet FortiGate, Meraki MS Switches,10,No,My user was getting a new computer. In an effort to get the most up to date data, I decided to use CrashPlan to restore the files. As I had never done this, it was a bit confusing the first time. I called CP and they walked me through the process, provided me with wiki articles WITH pictures so I could see what they were describing and got me up and running pretty quickly.Why I've been loyal to CrashPlan for many years - and more to comeCrashPlan is used across the whole organization. Every employee has it installed on their laptop and we also have it installed on some some servers to back up their data files. Most employees are remote and CrashPlan allows us to back up everyone without having to host our own backup server.,Crashplan backs up everything with ease. By default it starts backing up your user profile without even having to configure it, and thats enough for many people to get up and running right away, but it is highly configurable if you want. Restoring files is pretty effortless as well. Easy to browse to the file(s) you want, choose a point in time if you want, and restore. Viola! Versioning is a great automatic feature as well. Many of my users have taken advantage of restoring a previous version of a file they've mistakenly overwritten. Being able to backup to multiple destinations is great too. You can connect your own storage, choose it as a destination and it starts using it. The local destination backup option makes restoration of large data much quicker.,Their version 5 client is almost too hands off. While one can appreciate the simplicity and cleanness of its design, I often prefer to get under the hood right away. I wish they would make it easier to open the client from the system tray in version 5. In previous versions you would just double click the icon. Now it takes 3 clicks to expand the tray icon, open the settings and choose to open the actual application. Sometimes destinations are offline when you need to restore, and usually at the worst time. We use CrashPlan to restore data for laptop replacements, and there are times when the destination is offline and you have to wait a while for the restore option to be available.,10,Our company has a mostly mobile workforce. We had struggled with a way to have everyone's files backed up. A local backup solution wasn't going to cut it, especially for those that never use VPN, and would be a huge administrative burden. Adding a cloud backup solution, with unlimited storage space for every user was a perfect choice. A per a user backup solution it has also aided the helpdesk team with the replacement of computers. It saves a ton of time to be able to image a new computer, start a CrashPlan restore and just give the computer to the user, knowing all their files will be there. We've taken advantage of CrashPlan to recover from a ransomware attack, with zero loss of files. We would have at least lost the affected users' files without a local backup, and restoration of the network share files would have taken a great amount of time if we had to do it via tape.,Mozy Pro and Carbonite,Microsoft Office 365, Webroot, RingCentral,Yes,Price Product Features Product Usability Positive Sales Experience with the Vendor Analyst Reports Third-party Reviews,Six years later the industry has changed, other competitors have stepped up their game and new solutions are on the market. We would have more to consider when comparing solutions and would rely on not only our own testing but third party assessments and reviews. From time to time we still check what is available to ensure we are still using the right solution and CrashPlan continues to receive high praise for both corporate and consumer offerings.Go champions!We use CrashPlan for all our managed customers (Mac shops). We use it back up hundreds of users/devices including server or client workstation data, depending on our client needs and budget.,Continuous incremental backup Reduplication and compression that really limits the storage needs File level restore,Dashboard reliability Client interface Easier upgrade process,10,Great return on investment Good image impact when we can perform a disaster recovery Scalable to keep growing revenue and customer base,Carbonite Server Backup and Acronis Backup & Recovery,Carbonite Server Backup,10,We experienced an issue with a secondary node server. We looked for one hour for the cause with no results. We picked up the phone and the technician was able to isolate the issue very quickly after listening to what steps we had already looked into. He trusted us and was able to check logs, understand them and find a fix using terminal command in minutes. Impressive.CrashPlan kept us from crashing and burningWe are currently using CrashPlan to back up all of our remote users. The reason behind bringing on CrashPlan was that we needed a method to accurately back up and have access to data from our remote associates in the event of litigation. We soon found out that we could use CrashPlan to help us refresh the hardware for all 150 of our sales associates. We built the hardware in house, installed their most recent backup and then shipped out the new hardware. When they powered on their new system, it was identical to their previous solution. Complete with documents, email archives, desktop icons and IE favorites. We have not yet encountered any real problems. The closest thing to a problem is accessing the cold storage files. It is a bit clunky.,The ease of installation and deployment could not have been easier. The hardest part was getting our sales associates to actually click a link! The back up is complete and transparent to the end user. Very hands off! The admin portal is very user friendly. I can quickly determine who has recently backed up and those who have gone some time without an active backup.,As I mentioned previously, the file access in cold storage is a bit clunky. I would think that if I had admin rights I should be able to recover files from there relatively easily. But that is not the case. I would like to see them have a different license tier for accounts in cold storage. The data there is not being manipulated, it is sitting stagnant and we are paying the same licensing as if it were an active backup.,9,We are still relatively new to using CrashPlan but it has already helped us with our file retention. We used to remove hard drives from displaced associates and keep them under lock and key for a year, then destroy them. We now just move their files to cold storage and we can then repurpose the hardware. We no longer have to pay Iron Mountain to house our displaced associates' hard drives.,Windows Server,SalesOutlook CRM, Windows Server, BitLocker Drive EncryptionCrashPlan... it just works!CrashPlan is being used as a disaster recovery/data backup tool in our organization. It is being deployed to the entire company of ~6000 users. CrashPlan addresses several business needs as it is a very versatile application. The help desk primarily uses it for disaster recovery when drives fail or end users accidentally delete a file. We also use it for hardware refreshes where pulling data from CrashPlan would be much quicker than USMT. Lastly, we use it for legal holds and data forensics.,It has a very easy to use UI so end users will have no problem understanding and using the application. It is not intrusive at all in terms of system resource consumption and you will hardly notice it is running in the background. Administration is extremely easy with the web console and allows you to push any changes to specific organizations or to the company as a whole. The support staff and website documentation for issues or processes are very detailed and easy to understand.,Currently CrashPlan seems to be rolling out a lot of updates in very short time intervals. Given our change management processes, it is difficult to keep up with the latest and greatest releases.,10,CrashPlan has been very effective in mitigating ransomware attacks. Since it keeps versioning of files you can simply restore from the web console and avoid ransomware attacks. There have been instances where hard drive failures recovery would cost more to send out for third party repair compared to just restoring the archive from a storage server and using a new drive.,Atempo,Trend Micro OfficeScan, Malwarebytes, Windows ServerCode42 CrashPlan - An excellent decision.Crashplan has been implemented in our organization globally as a corporate backup solution. This addresses a number of business requirements in regards to assisting users with data recovery as well as having data available for legal compliance. With Crashplan we have been able to have a great deal more control over fulfilling our data backup requirements than other products we've tested or implemented.,The installation and upgrade process of the server has been one of the easiest implementations I've been a part of. The ability to lockdown options to ensure that our business requirements are met for compliance. The support structure is top notch. Highly responsive and knowledgeable.,Some functionality is not available when implementing the cloud solution vs the on premise.,10,Saves time during upgrades for users and techs. Can eliminate IT from Legal Hold responsibilities. Numerous users using to restore lost documents on per needed basis by themselves with the easy to use UI.,Lenovo Online Backup and Data Castle Red,LANDesk Management SuiteTry CrashPlan Pro. It will become your "Crash Plan"We have 15 local users and 35 remote users. I set up a parent and two sub organizations. The subs were set not to inherit the parent settings so I could control who could make changes to the settings. The remote users are locked down so we can be compliant with regulations about data archiving and retention. Remote users can not delete from backups and backups are set for unlimited retention. The backup is set to run continuously. The only issue we have had was with a user that has a satellite internet connection with limited or capped data. The first backup used most of her data allotment for the month. Users had to be educated to leave their computer on while the first backup was running.,After the install the user doesn't have to do anything. Our remote users were used to having to copy data to an external drive for archiving. Which meant it usually wasn't done. The central office didn't have access to any of those files either. I am able to monitor which users are backed up and contact those that appear to be having issues. Since the install package exceeded the attachment size allowed with our email client I included an HTML link to the location of the download. The install took less than 10 minutes including the download of the software. Our documentation included screen shots of what the user should expect to see. This allowed remote users to install without having central IT get involved.,The management website times out frequently requiring a re-login. Some of the information reported isn't consistent. Because each user can have multiple devices the number of devices doesn't match user number. The number of users is the number of accounts that you have set up. Not the number of active users. Some of the settings report inaccurately when first entering the screen. Refreshing the screen will update the settings. The help desk is aware of the problem and they are working to resolve the issue.,10,We were using iDrive for the central office backup. With the amount of data we were using monthly the upgraded plan would have cost us as much as the entire install of Crashplan. Getting a backup solution for our remote users was a very high priority. We paid for the dedicated engineer to help with the install. This saved a lot of time researching or hunting information for the install. It paid for itself is saved time for our IT department.,,Spiceworks, RealVNC,,,Employee changed a BIG excel spread sheet and the formulas stopped working. Restored to previous version in seconds. Complete user profile restore after a hard drive crashed.,local restore of a remote users files when cloning a laptop for a new employee,Ransom ware recovery. Meet government requirements for data retention. Peace of mind for our board knowing we have the data backed up and accessible.,10,Yes,Price Product Features Product Usability Product Reputation Third-party Reviews,Look at crash plan sooner.,Implemented in-house,No,Change management was minimal,Getting remote users to install.,10,Yes,10,No,From the start. They assigned a dedicated support engineer to get us up. He stayed on the phone until The install was up. Any questions I had or things that I wasn't clear on were answered right away.,How about a central dashboard for the program. Make a change and push it out to all or a select group of users. No remote user intervention required.,A function I used (night dashboard look) was removed in an update. I had to search to find why it changed and wasn't working.,Yes,10CrashPlan is Insurance Against Crashed DevicesCrashPlan was selected for our company to support a highly mobile user base. With a fast-growing company and lots of data being accessed, shared, and relied upon to do a job effectively, it is critical that we back up that data - and not by relying on users to understand when and where to save. CrashPlan took the human error out of our backup plan. It guarantees data integrity, and our ability to service our users for a variety of needs. As an administrator, it gives me peace of mind that lost or stolen devices do not mean a loss of data. CryptoLockers don't scare me - now it's simply a matter of blowing away a machine and re-imaging with our CrashPlan backups. Accidentally deleted files can be restored in seconds, and if a user loses it somewhere in their mess of digital files, I can find it.,Device Refresh/Restore. File Recovery. Non-intrusive backups (no file sync!).,Administrative Portal. File search across whole organization - a real loss of potential for expanding as a DLP product. Deployment. It's doable, but it's not as easy as it should be.,9,ROI - Almost instant. We were able to do device refreshes and file restores. DR - Lost devices are not also lost data.,Dropbox for Business, OneDrive and Google DriveWe may be small, but this backup is big on features!We utilize Crashplan to backup training records and file shares related to the course materials and research we have performed. Our office was previously located in an area prone to hurricanes and flooding, so we have experienced disasters and loss of data. Crashplan was implemented as a simple, cost-effective way to ensure that wherever we were located, our data was located somewhere else as protection, and it has done the job splendidly.,Crashplan is simple to configure and starts working right away. No need to go through extensive setup to get it going, once the backup app is installed, off it goes. Backing up network shares is as simple as pointing the Crashplan backup app to the drive and letting it go. It's fast and easy to configure. Crashplan will do backups as often as every 15 minutes if you want, which provides extra coverage against ransomware and viruses. Restores are simple and easy and can be done from the same app that is installed to perform the backups.,I don't really have any cons, this is what a backup program should be.,10,The licensing cost is negligible on our budget, but the return and peace of mind is significant. It has already saved our butts against ransomware viruses and we've lost data in natural disasters before - now we're prepared if it happens again!,mozy and Carbonite,QuickBooks Online, Freshdesk, Adobe PhotoshopCrashPlan - Good for your businessFor decades my company has used onsite usb backups for small businesses. With any onsite backup, you want the security and protection of an external drive that is shielded. The problem is most of them fail within a month of warranty, and usually quite unexpectedly. Code42 and Crashplan: - A solution that does not care about size. - It takes our onsite backups to cloud, and gives us piece of mind for our Managed Service clients. - It is the best hybrid solution I have seen, to date. No huge metadata files that cause issues. - Customer support that works Biggest things that need work: - Backing up open databases and exchange. Would be nice if the tool was built in. - Agents that quit unexpectedly. This happens randomly. Usually a fresh install will fix.,Unlimited backup Restoring small files to phone when necessary Gives small companies a tool to protect everything, at reasonable cost,User Interface needs help Agent sometimes stops Needs to backup exchange better Needs to backup SQL better,9,Great return on investment Has added revenue to our business Easy to explain to management,,VMware vCenter Server, Windows Server, Oracle Advanced AnalyticsMy Crashplan ExperienceIt's a really great solution for computer backup on either cloud or hybrid solution. I can sleep easier because even if there a virus or hardware failure, my users will not lose any data. If a file is deleted or a bad change is made to it, my user can revert it themselves. The self service nature of crashplan is great.,When the deployment is finished, you can forget about until you need it. The fact that the user can recover the data themselves is also a time saver. It's also a great protection againt ransomware. The Bandwidth management is also great. The backups are encrypted. My users can recover data themselves.,The client uses a lot of memory. For this kind of app it's essential to have a low memory footprint. A lot of small files can make the app behave slowly. The de-duplication could be improved. It's better on Windows 2012 R2.,8,It cost a lot of money. We can recover from errors made by user or hardware failure. Its help us protect against ransomware. Crashplan's security is compliant with our standard.,Backblaze and Google DriveCrash Plan, it is truly amazing.Our IT department does use CrashPlan; it is used company wide. The software backs up important data on all of our employees' PCs and laptops. If there are any issues that we need to rebuild or image a device we are capable to do that with CrashPlan. It's very easy to use.,Runs quietly in the background. Most of our employees do not know it is even running. Ease of use. VERY user friendly. Support of the product. Code 42 is constantly making sure that we the users are always up to date and they actually listen to us on what we would like to see of the product to improve it.,Code 42 is always asking on how to improve the product. They receive so much feedback there really isn't that much to have them change. It is a product that is constantly evolving.,10,I cannot give a dollar amount. I can say it has saved us alot of time and energy for using the backed up data for many of our employees. It has saved a few employees' jobs, for example, a computer crashing or virus infection that we were able to bring back their information and saved data.,CrashPlan is hard to beatCrashPlan has been rolled out to all of our full-time employees. This is around 850-1000 employees total. Prior to CrashPlan, we did not have a reliable means to back up data on the individual computers other than having our end users save to network shares. Synchronizing this data for off-line use has always been messy but now we can safely allow data to be stored on the local hard drives. Additionally, CrashPlan is our primary means for data retention when a user is no longer employed. Data can always be downloaded from the administrative console if needed, especially when access to the physical computer is non existent.,Once CrashPlan is fully set up and synchronizing, it truly is a "set it and forget it" solution. Backups, by default, happen every 15 minutes and the user only needs an internet connection for this to happen. The administrative console is wonderful for IT to support its end users. We can download all user data if needed and centrally control the settings, including what folders/files are backed up, without interrupting the user.,We originally rolled out the product en masse about a year ago and this was supposed to install CrashPlan quietly and log the user in using their AD credentials. The former worked fine, however, the latter seems to have been sporadic. Most users are working fine but we have found a few cases recently that the data was not being backed up and in one instance, the hard drive failed causing the user to lose important work. We are having to work around this but would have liked Code42 to implement a better means for central deployment. The current mobile apps work fine and allow a user to download any backed up file. I would personally like to see them be able to backup the contents of phones and tablets though.,9,Easier data migration High employee confidence in the safety of their dataCrashPlan above all othersCurrently we are using CrashPlan for our top 50 VIPs and other users deemed with sensitive information. We use this to back up everyone from our CEO to our vice presidents. We had major problems with our previous cloud backup solutions and even on site solutions (virus infection, terrible admin console, no remote push) until we decided on CrashPlan. This has everything you could possibly want out of a cloud storage solution. Security, reliability, ease of use, the list goes on. Every company I will decide to go to in the future, implementing CrashPlan will definitely be my first priority.,Ease of use and deployment. Once deployed, users don't really need any training as the product is already backing up and if there are any problems the users will have no problem figuring out if need be. You are able to deploy with SCCM and even by hand it takes no longer then 3 minutes. Remote restore is particularly efficient. You can pull up the user and their machines that are being backed up and choose which time frame, which day all the way down to minute to restore. simply amazing. Back up! This barely uses any resources and the users will never notice. The only downside I guess you can say is the initial backup. One of our users had roughly 2 TB to back up. It had shown us that it will take 4+ months to back up. I realized this was from our horrible network at work.,There truly isn't much room for improvement but if I have to nit pick, maybe more admin console features. Have a full feature list of commands you can set regarding the console view. Be more visible regarding upload speeds and time left.,10,There has only been positive impacts. Being able to quickly migrate users from crashed hardware (laptops & desktops) is extremely time efficient. We have probably made our money back from the man hours saved from restore files and migration within the first 3 months. Very easy admin console so currently admins being trained for the position has saved time and effort.,,Acronis Backup & Recovery, Eset Smart Security, TeamViewerGive your IT department a breakWe have distributed employees including Home Office users and also part time freelancers. We are too small to allow break downs. Our philosophy is to make users self sufficient. CrashPlan helps us to achieve this for notebooks, mobile devices.,Self Service 100% You can use restore anything anywhere in the world - go to the next Apple/PC store, get a new machine and simply sign on to your CrashPlan Account. File History ! Just love it ! Once needed an older PowerPoint as I deleted some slides. A few clicks in the App and the version was restored on the desktop.,Backup initially can take a long time ... Incremental is good. Look & Feel between Mac, WINDOWS, iOS, Android could be a bit more harmonized. Get closer to the System Files, Profiles so users get as much restored as possible without the need for JAMF or else.,9,If you spend US 5.00 per user plus storage per month - compare it to the cost involved if the employee cannot work. 1 hour to get the lost notebook of your CEO back up and running. Do the math.,Druva and AirWatchCode42 CrashPlan ProEWe're piloting the use of CrashPlan for managed endpoint cloud backup throughout the college, replacing a previous unmanaged product. We're gearing up to expand our use to a full-scale deployment. It's easy for end users to use, set and forget configuration, links in with our enterprise authentication, and performs very well.,Easy to use & manage. End users set it up and don't have to worry about it ever again. I get reports that everything is functioning correctly, or if there is a problem I get an alert and know who to check in with. Handles large amounts of data very well. In comparison to our previous product which throttled the upload speed when the amount of data grew beyond their definition of "reasonable". Great security configuration & encryption options. Meets our needs. Integrates with our existing AD & LDAP infrastructure for easy authentication and no need to create new user accounts. Up to 4 devices per seat, means that we're consuming less licenses than we were with our previous product, so even though it's more expensive per seat, we expect the licensing cost to be only marginally more.,Automated deployment could be tighter. Some features like the device location mapping seem like they don't function consistently. Somewhat complicated management interface. Takes a little while to figure out where the setting I need to change is, and there are multiple levels where it seems like you can set something (organization, device, user, etc.).,9,Easy to deploy and manage, means less tech time with individual users handling individual backup subscriptions Per seat, not per GB billing = better budget management Multiple devices per seat = less users eating up multiple licenses,Carbonite and Mozy Pro,Absolute Data and Device Security (DDS), VMware ESXi, VMware WorkstationCrashPlan is greatWe use CrashPlan as a primary backup for end user workstations across the entire company.,Versioning Scheduled backups Simple self-service restores,Admin console takes some getting used to with managing users. Took me a while to find the button to do file restores from the admin console. A nice feature would be the ability to select one of your alerts and create a support case about that alert with the click of a button.,10,Workstation refreshes are simple to do when it comes to restoring files. The ability to freeze former employee backups for a retention period gives you time to track down important files you may need on their computers. Crashplan works group in a mixed OS environment. You can restore cross platform which is great if you have a user transitioning from one OS to another.,Jungle Disk,Sophos Endpoint Protection, Windows Server, Microsoft ExchangeCrashPlan, puts the power of file restores in your USERS hands!Crashplan is used through the entire organization, from backing up desktops and servers to local SAN storage and offsite data. It addresses the need for local desktop backups and offsite DR.,User Self Restores Active Directory Integration Local and Offiste Backup You own the encryption keys Multi-Server, Multi-Node configurations,Locations for Training,10,Ease of restores keep our IT team focused on other issues. Monthly cost is great for our bottom line. Ease of management keeps the IT team management hours low.,Symantec Backup Exec and Acronis Cloud Backup,Implemented in-house,No,Change management was minimal,LDAP query string was a bit different than normal for AD integration.,9
Unspecified
Code42 (formerly CrashPlan)
115 Ratings
Score 7.9 out of 101
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Code42 (formerly CrashPlan) Reviews

Code42 (formerly CrashPlan)
115 Ratings
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Score 7.9 out of 101

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Michael Bartlett profile photo
June 15, 2019

Code42- secure cost-effective online backup for home and business

Score 10 out of 10
Vetted Review
Reseller
Review Source
Code42 provides a secure, cloud-based and on-premises backup solution for workstations, laptops, and servers. I am a user and a reseller with about 100 end users in various organizations. It is a low-profile and low-impact installation, easy to configure, and seamlessly and continuously backs up files, providing secure off-site backup with versioning and increments- allowing you to go back to pristine file versions in the case of ransomware. It protects against unintended deletes and lost or damaged computers, virus or other malware infections, and allows a company administrator access to archives in the case of legal or HR needs.
  • Protects against ransomware- in a worst-case scenario, you can retrieve all the files in the condition they were in before the attack.
  • Good interface- easy for users to restore their own files in case of an inadvertent deletion.
  • Highly configurable to manage bandwidth and local resources.
  • Can back up to the Code42 cloud and local storage devices.
  • Would like to see a way for company admins to lock a user out of their archive to prevent deletion for HR or legal reasons
I use Code42 personally and resell to businesses with as few as two users. One business with 20 users has been a ransomware victim twice and we have recovered everything, files to databases, perfectly. I back up desktops, laptops, and servers, and use it for everything from inadvertent deletes to hardware failures. Backup is important but restores are critical, and the ability to see versions and intact archives and deleted files are well suited to any business that uses a computer. It's offsite and secure and runs in the background without consuming computer or bandwidth resources. I cannot think of any personal or business computer that doesn't need backing up, and off-site, encrypted, and secure archives that run without user intervention that not only allow restores but restoring from earlier versions is important for any scenario.
Read Michael Bartlett's full review
No photo available
August 01, 2019

Cost Effective Flat Fee Backup Solution

Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Code42 for cloud/offsite backups across our firm. It's inexpensive, easy to use and a great way to backup data offsite.
  • Cost effective
  • Easy to implement
  • Simple to Use
  • Does not allow you to backup data to a local file repository.
  • Backup speed varies.
  • Depending on how much data there is, it doesn't always complete a backup in one backup session.
Code42 really works great if you aren't working with extremely large file sizes and are looking for a cloud backup solution. It's straightforward to implement and is very affordable. For smaller offices, backups are completed in a timely manner and are easier to migrate should you ever need to change servers. Support is available via phone or chat, which I like. For companies dealing with larger amounts of data (100s of GB), you may want to consider partnering Code42 with another product that allows data to be backed up locally. This would also allow flexibility in restoring data back onsite at a faster rate rather than waiting for large data files to be restored via the WAN. This is a consideration for any cloud backup solution, not just specific to Code42.
Read this authenticated review
Liz Wade profile photo
January 20, 2019

Code42, the best backup system on the market

Score 10 out of 10
Vetted Review
Verified User
Review Source
Code42 is the one and only system I use to backup my entire business in a digital sense. I am a freelance professional photographer, so I backup my images, documents, emails, etc., on a regular basis. Having a good backup system in place is crucial as hard drives fail all the time and my clients count on me to retain their products.
  • Code42 is the most affordable backup system offering unlimited storage that I could find. I came from SOS Online Backup, which I ultimately decided to drop after my monthly rate for their unlimited plan increased by 20x.
  • With Code42's unlimited storage option, I don't have to worry about the fact that my backups are significant in space. As a photographer with thousands of images at stake, I need to run large backups often.
  • Code42 runs continuously and silently in the background of my desktop computer. It is truly "set and go", so I don't have to think about it when I'm away. It runs until the designated drive has been fully backed up to my cloud storage. It will then automatically email me once the backup is complete (or, it will email me if it encounters any errors).
  • Customer service is above par. Anytime I need help, a chat agent is available (chat is my communication preference), they are always friendly, and go above and beyond to resolve my needs.
  • Code42's desktop client was recently changed; the interface is different and, I feel, it has been simplified too much. I found myself looking for controls that are no longer there. For some, this might be a plus, but I liked to have more control and see more details of my backup.
  • When recovering files (in my case, this is most frequently images), you see files as files - I am not able to see a preview of an image. So I have to know the exact file name/number I am looking for.
  • Code42 discontinued their mobile app. In 2019, I can hardly believe this. I used the app on a regular basis, to access files while I was on the go.
  • The Code42 software is a bit of a memory hog, although this isn't a major complaint from me since I have a computer designated to only sit and run backups, and do nothing else.
Code42 is great for individuals or small businesses who want to run large/unlimited backups at a low cost. The price coupled with great customer service make this a company I hope to stick with for a very long time. Be prepared for large backups to take a good deal of time to complete (though this will also vary dependent on your internet connection). If you find the desktop client to be underwhelming or confusing, just chat with an agent to resolve your issue.
Read Liz Wade's full review
Aaron Pinsker profile photo
January 19, 2019

Code42 cloud-based backup -- expensive but powerful

Score 7 out of 10
Vetted Review
Verified User
Review Source
Code42 is used by a number of my clients to back up workstations, servers and NAS devices to the cloud. Most clients use Code42 to backup just mission critical machines, though some use it to back up all workstations. With Code42 set up properly, backups occur automatically every 15 min or when a file changes with no user intervention, allowing for peace of mind when it comes to protecting one's data.
  • Code42 is an extremely powerful and flexible backup program with multiple options of what files to backup, how often to back them up, how much CPU should be used during backup operations (both when a user is present and away), how much bandwidth should be used during backup (again both while a user is present and away), and a multitude of other options.
  • Unlike a number of other cloud-based backup services, Code42 can backup network drives (such as those from a Synology NAS) - this makes setting up a backup system a lot more simple and cost-effective, as you can connect multiple network drives to a single computer - and backup both that computer and the attached network drives.
  • Code42 keeps your backup history indefinitely. This means that if you delete a file, a year goes by, and you need to recover that file, you can use Code42 to do that. Most other cloud-based backup services only keep history for around 30 days before deleting them from the backup archive.
  • Another powerful feature, Code42 allows you to not only back up to the CrashPlan Central cloud, but also to an external drive or network drive. Essentially, you can use Code42 as an all-in-one backup solution for both local and cloud backups. The local backups are heavily compressed with data deduplication to save space on the backup destination, thus allowing you to keep a long history of backups.
  • The cloud-based backups can be heavily encrypted with a custom made encryption key that even Code42 can't recover.
  • The Code42 program installed on your computer is Java-based vs. a native application. While this makes development for Code42 easier, there are a lot of drawbacks to Java programs including more resources usage, less stability, and overall more clunky interface.
  • While this was also in the Pros category - Code42 is an extremely powerful and flexible program, which adds a great deal of complexity. Setting up Code42 isn't always a simple procedure, and depending on the complexity of your backup set, can take a while to tinker around with the settings to get everything to work properly.
  • The Code42 desktop program consists of a Java program front end, as well as a backend service - there are times when the backend service will crash, and the front end Java program will refuse to load. Typically, restarting the service or restarting the computer will resolve the issue, but sometimes more in-depth troubleshooting is required.
  • Perhaps one of the biggest downsides to Code42 is its price - at $10/month/computer Code42 is more than double the price of some existing backup services such as Backblaze (priced at $50/year/computer). To add salt to the wound, about a year and a half ago, Code42 (Crashplan at the time) discontinued their consumer options - which were very reasonably priced at $60/year for a single computer or a family plan priced at $150/year for up to 10 computers. When these options were discontinued, the cost of backing up with Code42 was effectively doubled for the same feature set.
  • Along with the previous example, before Crashplan became Code42, Crashplan had the option to back up to a remote machine on a different network with a free Crashplan account. This option was eliminated when the consumer line of services were discontinued.
  • While the backup service provided by Code42 are still first in class, the above two controversial changes have broken some trust between Code42 and its clients.
Code42 is a very powerful and flexible online backup solution. The fact that it can backup network drives and back up to multiple locations is a feature not found in most competing solutions. In addition, Code42's encryption is best in class, with the ability to create long and complex encryption keys that even Code42 can't recover. Finally, Code42 keeps your backup archives indefinitely, which can be an invaluable resource for businesses large and small.

Unfortunately, Code42 is priced on the higher end compared to other solutions ($10/month/computer vs $50-$60/year/computer for competing services such as Backblaze). In addition, when Code42 (Crashplan at the time) discontinued their popular consumer line of backup services, a breach of trust with the company was created that has not been fully healed.
Read Aaron Pinsker's full review
Kenneth Hess profile photo
November 09, 2018

Code42 is a good endpoint backup solution, but is it worth the price?

Score 7 out of 10
Vetted Review
Verified User
Review Source
We use Code42 across the whole organization to provide hands-free backup to all our users. Code42 ensures that all company data contained on user devices is backed up to a secure location that can be easily restored from. The user doesn't have to do anything and the backup process runs in the background. This service prevents user files from being lost because we can't necessarily force them to copy everything to the network drives. Additionally, when users are offsite or offline, their files are saved to the local computer. Code42 backs up using any connection - wired or wireless.
  • Once the original backup is created, Code42 runs in the background and doesn't adversely affect user productivity or system performance.
  • Code42 is relatively easy to set up and deploy. A technical advisor walks you through the process, which is very handy and makes the process painless.
  • Code42 is centrally managed via webpage which gives administrators a lot of power and visibility into current backup status.
  • The first backup is taxing on the system. Some users report that their computers become almost useless. You can set maximum usage and idle time usage parameters but the original backup is still time and resource consuming. Be prepared.
  • The initial setup is lengthy and confusing. If it weren't for the walkthrough with the technical support administrator, I would never have attempted it.
  • Feedback from the admin portal is non-existent. We had multiple systems whose backups wouldn't start and finally realized, through other means, that we were out of licenses.
  • Users can stop and disable the service.
I think for the money, there are better products. Code42 is a solid endpoint backup solution but it also comes with some hassles, such as the initial backup system resource problem. The portal is OK. It seems to require a lot of re-login and that's annoying. It is well-suited to an environment where there's not a lot of data to be backed up. If someone has multiple gigabytes, start the initial backup over the weekend to avoid user complaints.
Read Kenneth Hess's full review
John Coxen profile photo
October 17, 2017

Cost effective, easy to use and reliable endpoint backup.

Score 10 out of 10
Vetted Review
Verified User
Review Source
We use CrashPlan to backup our remote workers. We run a hybrid configuration - our server, their cloud storage. We retain administrative controls of everything from our main office so backups can't be disabled even accidently by our end users. This has allowed us to ensure that, no matter what happens, all their files are backed up and can be restored with very little effort.
  • Tech support is some of the best I've encountered. Every support engineer I've dealt with has been friendly, responsive and very well trained on every aspect of their product.
  • We have a small staff and can't afford to dedicate anyone to administering any one system. CrashPlan works very well in 'set it and forget it' scenarios. We check the console regularly, update the software when updates come out and restore users files as needed. The rest of the time, it just runs.
  • All the documentation on the support site is very clearly written and very version specific. If you need to upgrade from version x.y.1 to version x.y.2, you'll find an upgrade document that specifically addresses that upgrade, not just a general upgrade document that's 10 version out of date.
  • The Administrative console takes a bit of getting used to. Basic functionality is pretty straightforward but some of the deeper admin functions took some time to find.
  • Software for hybrid setups is always lagging behind other configs.
I would recommend CrashPlan for any organization that needs flexible and reliable backup where conventional backup technologies (backup to tape, etc.) are either not already in place or are impractical (e.g. remote workers).
Read John Coxen's full review
No photo available
October 17, 2017

CrashPlan Review

Score 10 out of 10
Vetted Review
Verified User
Review Source
It is used by everyone at the company. It minimizes downtime in the event of a device being lost, stolen, or damaged.
  • Easy to deploy
  • Easy to manage
  • Easy for users to use
  • Reporting
  • Alerting
If you store data on your device you need a backup solution. CrashPlan was the best for our needs.
Read this authenticated review
Nathan Venno profile photo
August 11, 2017

CrashPlan Code 42 - save your data and your ass

Score 10 out of 10
Vetted Review
Verified User
Review Source
This is being used to backup our important users (President, CFO, Head Account, Head Sales person, etc), any user that would cause major problems for the company if they were hit with Ransomware or the like are protected. I've used this to restore a user when they receive new computers or a single file needs to be restored (or a few files).
  • Backup - this software does a great job at backup.
  • Runs in the background and doesn't cause any issues.
  • Alerting is excellent and on point.
  • Restore process is a little convoluted - once you understand it, it is pretty easy to use, but it can be hard to figure out the first time. Support is very helpful in this regard.
  • While it does do versioning, it can miss a few hours of time (up to 24 I've discovered), but even then, better a few hours then an entire system.
Backup and recovery of end-user computers - this product is a perfect compliment to your backup solution for your server/network backups. This will protect your users for a reasonable price with very little interference on your part. 'Install it and forget it' - once it in and running there really is nothing you need to do.
Read Nathan Venno's full review
Alan Richtmyer profile photo
March 02, 2017

Why I've been loyal to CrashPlan for many years - and more to come

Score 10 out of 10
Vetted Review
Verified User
Review Source
CrashPlan is used across the whole organization. Every employee has it installed on their laptop and we also have it installed on some some servers to back up their data files. Most employees are remote and CrashPlan allows us to back up everyone without having to host our own backup server.
  • Crashplan backs up everything with ease. By default it starts backing up your user profile without even having to configure it, and thats enough for many people to get up and running right away, but it is highly configurable if you want.
  • Restoring files is pretty effortless as well. Easy to browse to the file(s) you want, choose a point in time if you want, and restore. Viola!
  • Versioning is a great automatic feature as well. Many of my users have taken advantage of restoring a previous version of a file they've mistakenly overwritten.
  • Being able to backup to multiple destinations is great too. You can connect your own storage, choose it as a destination and it starts using it. The local destination backup option makes restoration of large data much quicker.
  • Their version 5 client is almost too hands off. While one can appreciate the simplicity and cleanness of its design, I often prefer to get under the hood right away.
  • I wish they would make it easier to open the client from the system tray in version 5. In previous versions you would just double click the icon. Now it takes 3 clicks to expand the tray icon, open the settings and choose to open the actual application.
  • Sometimes destinations are offline when you need to restore, and usually at the worst time. We use CrashPlan to restore data for laptop replacements, and there are times when the destination is offline and you have to wait a while for the restore option to be available.
CrashPlan is a reliable, easy to use but very configurable data backup solution. It is an ideal choice for backing up users' data and even files on a file server, and not having to worry about tapes or other mediums. It's appropriate for anyone that needs to ensure their users' files are safe from everything from accidental deletion to ransomware. It is not a solution for bare-metal restore or for backing up/restoring individual database records since there are no agents that go along with it.
Read Alan Richtmyer's full review
Cedric BARNET profile photo
January 20, 2017

Go champions!

Score 10 out of 10
Vetted Review
Verified User
Review Source
We use CrashPlan for all our managed customers (Mac shops). We use it back up hundreds of users/devices including server or client workstation data, depending on our client needs and budget.
  • Continuous incremental backup
  • Reduplication and compression that really limits the storage needs
  • File level restore
  • Dashboard reliability
  • Client interface
  • Easier upgrade process
I recommend CrashPlan to my friends, colleagues, customers and pretty much everybody that has data to back up on a computer or server. Their different plans (including free for local backups) are appealing for any scenario.
Read Cedric BARNET's full review
Rex Sarchet profile photo
October 28, 2016

CrashPlan kept us from crashing and burning

Score 9 out of 10
Vetted Review
Verified User
Review Source
We are currently using CrashPlan to back up all of our remote users. The reason behind bringing on CrashPlan was that we needed a method to accurately back up and have access to data from our remote associates in the event of litigation. We soon found out that we could use CrashPlan to help us refresh the hardware for all 150 of our sales associates. We built the hardware in house, installed their most recent backup and then shipped out the new hardware. When they powered on their new system, it was identical to their previous solution. Complete with documents, email archives, desktop icons and IE favorites. We have not yet encountered any real problems. The closest thing to a problem is accessing the cold storage files. It is a bit clunky.
  • The ease of installation and deployment could not have been easier. The hardest part was getting our sales associates to actually click a link!
  • The back up is complete and transparent to the end user. Very hands off!
  • The admin portal is very user friendly. I can quickly determine who has recently backed up and those who have gone some time without an active backup.
  • As I mentioned previously, the file access in cold storage is a bit clunky. I would think that if I had admin rights I should be able to recover files from there relatively easily. But that is not the case.
  • I would like to see them have a different license tier for accounts in cold storage. The data there is not being manipulated, it is sitting stagnant and we are paying the same licensing as if it were an active backup.
CrashPlan is well suited for any size company. The license structure is such that you can easily add licenses as needed. We started out with our executive team and easily migrated to our entire remote associates. Very seamless and transparent. If someone is looking for a backup solution that is easy to use, easy to deploy and easy to administer, CrashPlan is perfect!
Read Rex Sarchet's full review
David Lo profile photo
October 25, 2016

CrashPlan... it just works!

Score 10 out of 10
Vetted Review
Verified User
Review Source
CrashPlan is being used as a disaster recovery/data backup tool in our organization. It is being deployed to the entire company of ~6000 users. CrashPlan addresses several business needs as it is a very versatile application. The help desk primarily uses it for disaster recovery when drives fail or end users accidentally delete a file. We also use it for hardware refreshes where pulling data from CrashPlan would be much quicker than USMT. Lastly, we use it for legal holds and data forensics.
  • It has a very easy to use UI so end users will have no problem understanding and using the application.
  • It is not intrusive at all in terms of system resource consumption and you will hardly notice it is running in the background.
  • Administration is extremely easy with the web console and allows you to push any changes to specific organizations or to the company as a whole.
  • The support staff and website documentation for issues or processes are very detailed and easy to understand.
  • Currently CrashPlan seems to be rolling out a lot of updates in very short time intervals. Given our change management processes, it is difficult to keep up with the latest and greatest releases.
CrashPlan is well suited in small or large environments that require users to maintain a backup or if the company doesn't allow backing up to external storage devices due to security reasons. There's really no reason a person shouldn't be using CrashPlan as the application is very lightweight and it gives users peace of mind knowing that their data is safe.
Read David Lo's full review
Ken Bailey profile photo
October 07, 2016

Code42 CrashPlan - An excellent decision.

Score 10 out of 10
Vetted Review
Verified User
Review Source
Crashplan has been implemented in our organization globally as a corporate backup solution. This addresses a number of business requirements in regards to assisting users with data recovery as well as having data available for legal compliance. With Crashplan we have been able to have a great deal more control over fulfilling our data backup requirements than other products we've tested or implemented.
  • The installation and upgrade process of the server has been one of the easiest implementations I've been a part of.
  • The ability to lockdown options to ensure that our business requirements are met for compliance.
  • The support structure is top notch. Highly responsive and knowledgeable.
  • Some functionality is not available when implementing the cloud solution vs the on premise.

With remote employees, CrashPlan allows us to build out a computer locally, restore data that has been backed up, and then deliver the machine to the user. This allows for minimal downtime for a user who is upgrading.

Another scenario is that data can be backed up and put on legal holds allowing for our legal department to control for any issues.

Read Ken Bailey's full review
Clifford Goeke profile photo
September 07, 2016

Try CrashPlan Pro. It will become your "Crash Plan"

Score 10 out of 10
Vetted Review
Verified User
Review Source
We have 15 local users and 35 remote users. I set up a parent and two sub organizations. The subs were set not to inherit the parent settings so I could control who could make changes to the settings. The remote users are locked down so we can be compliant with regulations about data archiving and retention. Remote users can not delete from backups and backups are set for unlimited retention. The backup is set to run continuously. The only issue we have had was with a user that has a satellite internet connection with limited or capped data. The first backup used most of her data allotment for the month. Users had to be educated to leave their computer on while the first backup was running.
  • After the install the user doesn't have to do anything. Our remote users were used to having to copy data to an external drive for archiving. Which meant it usually wasn't done. The central office didn't have access to any of those files either.
  • I am able to monitor which users are backed up and contact those that appear to be having issues.
  • Since the install package exceeded the attachment size allowed with our email client I included an HTML link to the location of the download.
  • The install took less than 10 minutes including the download of the software. Our documentation included screen shots of what the user should expect to see. This allowed remote users to install without having central IT get involved.
  • The management website times out frequently requiring a re-login.
  • Some of the information reported isn't consistent. Because each user can have multiple devices the number of devices doesn't match user number.
  • The number of users is the number of accounts that you have set up. Not the number of active users.
  • Some of the settings report inaccurately when first entering the screen. Refreshing the screen will update the settings. The help desk is aware of the problem and they are working to resolve the issue.
CrashPlan is great where you have remote or inexperienced users. It is a set and forget application. It just works.
Read Clifford Goeke's full review
Kayle Day profile photo
August 31, 2016

CrashPlan is Insurance Against Crashed Devices

Score 9 out of 10
Vetted Review
Verified User
Review Source
CrashPlan was selected for our company to support a highly mobile user base. With a fast-growing company and lots of data being accessed, shared, and relied upon to do a job effectively, it is critical that we back up that data - and not by relying on users to understand when and where to save.

CrashPlan took the human error out of our backup plan. It guarantees data integrity, and our ability to service our users for a variety of needs. As an administrator, it gives me peace of mind that lost or stolen devices do not mean a loss of data. CryptoLockers don't scare me - now it's simply a matter of blowing away a machine and re-imaging with our CrashPlan backups. Accidentally deleted files can be restored in seconds, and if a user loses it somewhere in their mess of digital files, I can find it.

  • Device Refresh/Restore.
  • File Recovery.
  • Non-intrusive backups (no file sync!).
  • Administrative Portal.
  • File search across whole organization - a real loss of potential for expanding as a DLP product.
  • Deployment. It's doable, but it's not as easy as it should be.
CrashPlan is great for any organization that is looking for a lightweight, but not light in feature, backup solution. There is no file sync, and there are lots of opportunity for visibility into what is being stored and where. Device refresh and restore is a breeze, and helpful in a time where Microsoft has left their Windows Easy Transfer tool in the dust for transitioning machines from Windows 7 to 10. CrashPlan is NOT a DLP tool, but has the potential to be. It's a little disappointing to have a tool that gives some insight, but not all of it.

Read Kayle Day's full review
Leora &quot;Sparky&quot; Thomas profile photo
April 20, 2016

We may be small, but this backup is big on features!

Score 10 out of 10
Vetted Review
Verified User
Review Source
We utilize Crashplan to backup training records and file shares related to the course materials and research we have performed. Our office was previously located in an area prone to hurricanes and flooding, so we have experienced disasters and loss of data. Crashplan was implemented as a simple, cost-effective way to ensure that wherever we were located, our data was located somewhere else as protection, and it has done the job splendidly.
  • Crashplan is simple to configure and starts working right away. No need to go through extensive setup to get it going, once the backup app is installed, off it goes.
  • Backing up network shares is as simple as pointing the Crashplan backup app to the drive and letting it go. It's fast and easy to configure.
  • Crashplan will do backups as often as every 15 minutes if you want, which provides extra coverage against ransomware and viruses. Restores are simple and easy and can be done from the same app that is installed to perform the backups.
  • I don't really have any cons, this is what a backup program should be.
We're a small office of eight people and for us, it is ideal. It's simple enough to configure without requiring outside assistance, yet powerful enough to do the job of backup systems that cost way more.
Read Leora "Sparky" Thomas's full review
Courtland Sorenson profile photo
July 15, 2016

CrashPlan - Good for your business

Score 9 out of 10
Vetted Review
Reseller
Review Source
For decades my company has used onsite usb backups for small businesses. With any onsite backup, you want the security and protection of an external drive that is shielded. The problem is most of them fail within a month of warranty, and usually quite unexpectedly.

Code42 and Crashplan:

- A solution that does not care about size.
- It takes our onsite backups to cloud, and gives us piece of mind for our Managed Service clients.
- It is the best hybrid solution I have seen, to date. No huge metadata files that cause issues.
- Customer support that works

Biggest things that need work:

- Backing up open databases and exchange. Would be nice if the tool was built in.
- Agents that quit unexpectedly. This happens randomly. Usually a fresh install will fix.
  • Unlimited backup
  • Restoring small files to phone when necessary
  • Gives small companies a tool to protect everything, at reasonable cost
  • User Interface needs help
  • Agent sometimes stops
  • Needs to backup exchange better
  • Needs to backup SQL better
A large enterprise network needs to make sure it can backup open databases.
Read Courtland Sorenson's full review
Samuel Laflamme profile photo
June 24, 2016

My Crashplan Experience

Score 8 out of 10
Vetted Review
Verified User
Review Source
It's a really great solution for computer backup on either cloud or hybrid solution. I can sleep easier because even if there a virus or hardware failure, my users will not lose any data. If a file is deleted or a bad change is made to it, my user can revert it themselves. The self service nature of crashplan is great.
  • When the deployment is finished, you can forget about until you need it.
  • The fact that the user can recover the data themselves is also a time saver.
  • It's also a great protection againt ransomware.
  • The Bandwidth management is also great.
  • The backups are encrypted.
  • My users can recover data themselves.
  • The client uses a lot of memory. For this kind of app it's essential to have a low memory footprint.
  • A lot of small files can make the app behave slowly.
  • The de-duplication could be improved. It's better on Windows 2012 R2.
I believe that crashplan is really good on a normal computer. It may be less [suited] on our developers' computer as they don't play with the settings because they have a lot of small files. We tried it on a few servers and our tests were not conclusive.

It's very well suited for the computers of our sales and marketing teams who travel a lot.
Read Samuel Laflamme's full review
Kevin Henningson profile photo
June 16, 2016

Crash Plan, it is truly amazing.

Score 10 out of 10
Vetted Review
Verified User
Review Source
Our IT department does use CrashPlan; it is used company wide. The software backs up important data on all of our employees' PCs and laptops. If there are any issues that we need to rebuild or image a device we are capable to do that with CrashPlan. It's very easy to use.
  • Runs quietly in the background. Most of our employees do not know it is even running.
  • Ease of use. VERY user friendly.
  • Support of the product. Code 42 is constantly making sure that we the users are always up to date and they actually listen to us on what we would like to see of the product to improve it.
  • Code 42 is always asking on how to improve the product. They receive so much feedback there really isn't that much to have them change. It is a product that is constantly evolving.
Yes, I had one of our employees get a ransomware virus. I wiped the laptop, and used CrashPlan's backed up data. Had a very fast turn around with the laptop.
Read Kevin Henningson's full review
Michael Knight profile photo
February 03, 2016

CrashPlan is hard to beat

Score 9 out of 10
Vetted Review
Verified User
Review Source
CrashPlan has been rolled out to all of our full-time employees. This is around 850-1000 employees total. Prior to CrashPlan, we did not have a reliable means to back up data on the individual computers other than having our end users save to network shares. Synchronizing this data for off-line use has always been messy but now we can safely allow data to be stored on the local hard drives. Additionally, CrashPlan is our primary means for data retention when a user is no longer employed. Data can always be downloaded from the administrative console if needed, especially when access to the physical computer is non existent.
  • Once CrashPlan is fully set up and synchronizing, it truly is a "set it and forget it" solution. Backups, by default, happen every 15 minutes and the user only needs an internet connection for this to happen.
  • The administrative console is wonderful for IT to support its end users. We can download all user data if needed and centrally control the settings, including what folders/files are backed up, without interrupting the user.
  • We originally rolled out the product en masse about a year ago and this was supposed to install CrashPlan quietly and log the user in using their AD credentials. The former worked fine, however, the latter seems to have been sporadic. Most users are working fine but we have found a few cases recently that the data was not being backed up and in one instance, the hard drive failed causing the user to lose important work. We are having to work around this but would have liked Code42 to implement a better means for central deployment.
  • The current mobile apps work fine and allow a user to download any backed up file. I would personally like to see them be able to backup the contents of phones and tablets though.
As stated before, CrashPlan is a very automated and reliable means for backing up individual computers. It works on both Windows and Mac alike and encrypts all data being backed up. For the end-user, this product is second to none. The same can be said for IT departments but with the rollout issues that I mentioned before, caution should be applied.
Read Michael Knight's full review
Tyler Smith profile photo
May 25, 2016

CrashPlan above all others

Score 10 out of 10
Vetted Review
Verified User
Review Source
Currently we are using CrashPlan for our top 50 VIPs and other users deemed with sensitive information. We use this to back up everyone from our CEO to our vice presidents. We had major problems with our previous cloud backup solutions and even on site solutions (virus infection, terrible admin console, no remote push) until we decided on CrashPlan. This has everything you could possibly want out of a cloud storage solution. Security, reliability, ease of use, the list goes on. Every company I will decide to go to in the future, implementing CrashPlan will definitely be my first priority.
  • Ease of use and deployment. Once deployed, users don't really need any training as the product is already backing up and if there are any problems the users will have no problem figuring out if need be. You are able to deploy with SCCM and even by hand it takes no longer then 3 minutes.
  • Remote restore is particularly efficient. You can pull up the user and their machines that are being backed up and choose which time frame, which day all the way down to minute to restore. simply amazing.
  • Back up! This barely uses any resources and the users will never notice. The only downside I guess you can say is the initial backup. One of our users had roughly 2 TB to back up. It had shown us that it will take 4+ months to back up. I realized this was from our horrible network at work.
  • There truly isn't much room for improvement but if I have to nit pick, maybe more admin console features.
  • Have a full feature list of commands you can set regarding the console view.
  • Be more visible regarding upload speeds and time left.
I truly believe in CrashPlan as a product. I have had it save my hide more than a few times. We have had viruses hit and other software didn't even come close to restoring files required as CrashPlan did. Also it made all of our computer migrations extremely easy to do.
Read Tyler Smith's full review
Frank C. Pieper profile photo
September 07, 2016

Give your IT department a break

Score 9 out of 10
Vetted Review
Reseller
Review Source
We have distributed employees including Home Office users and also part time freelancers. We are too small to allow break downs. Our philosophy is to make users self sufficient. CrashPlan helps us to achieve this for notebooks, mobile devices.
  • Self Service 100%
  • You can use restore anything anywhere in the world - go to the next Apple/PC store, get a new machine and simply sign on to your CrashPlan Account.
  • File History ! Just love it ! Once needed an older PowerPoint as I deleted some slides. A few clicks in the App and the version was restored on the desktop.
  • Backup initially can take a long time ... Incremental is good.
  • Look & Feel between Mac, WINDOWS, iOS, Android could be a bit more harmonized.
  • Get closer to the System Files, Profiles so users get as much restored as possible without the need for JAMF or else.
Almost no reason why not to use CrashPlan. Maybe if all users are only on a local LAN and you want to use a simply NAS storage and no remote users and no MAC users ... OK, then CrashPlan has too much to offer.
Read Frank C. Pieper's full review
Daniel Farst profile photo
May 12, 2016

Code42 CrashPlan ProE

Score 9 out of 10
Vetted Review
Verified User
Review Source
We're piloting the use of CrashPlan for managed endpoint cloud backup throughout the college, replacing a previous unmanaged product. We're gearing up to expand our use to a full-scale deployment. It's easy for end users to use, set and forget configuration, links in with our enterprise authentication, and performs very well.
  • Easy to use & manage. End users set it up and don't have to worry about it ever again. I get reports that everything is functioning correctly, or if there is a problem I get an alert and know who to check in with.
  • Handles large amounts of data very well. In comparison to our previous product which throttled the upload speed when the amount of data grew beyond their definition of "reasonable".
  • Great security configuration & encryption options. Meets our needs.
  • Integrates with our existing AD & LDAP infrastructure for easy authentication and no need to create new user accounts.
  • Up to 4 devices per seat, means that we're consuming less licenses than we were with our previous product, so even though it's more expensive per seat, we expect the licensing cost to be only marginally more.
  • Automated deployment could be tighter.
  • Some features like the device location mapping seem like they don't function consistently.
  • Somewhat complicated management interface. Takes a little while to figure out where the setting I need to change is, and there are multiple levels where it seems like you can set something (organization, device, user, etc.).
Code42 Crashplan ProE is well suited for the needs of a large enterprise or organization that wants managed endpoint backup on a per device, not per GB basis. It has great features catering to that area. It's probably overkill if you don't need managed backup, but they have an offering for that too.
Read Daniel Farst's full review
Dan Lepinski profile photo
January 07, 2016

CrashPlan is great

Score 10 out of 10
Vetted Review
Verified User
Review Source
We use CrashPlan as a primary backup for end user workstations across the entire company.
  • Versioning
  • Scheduled backups
  • Simple self-service restores
  • Admin console takes some getting used to with managing users.
  • Took me a while to find the button to do file restores from the admin console.
  • A nice feature would be the ability to select one of your alerts and create a support case about that alert with the click of a button.
I think CrashPlan is one of the best backup solutions out there for workstations and home computers. You can get very granular with what is backed up so you're not backing up unneeded files. The restore functionality is pretty easy to use, but may take some users a little time to understand it. The options of how you'd like to restore it are great too.
Read Dan Lepinski's full review
Michael Stepetic profile photo
April 26, 2016

CrashPlan, puts the power of file restores in your USERS hands!

Score 10 out of 10
Vetted Review
Verified User
Review Source
Crashplan is used through the entire organization, from backing up desktops and servers to local SAN storage and offsite data. It addresses the need for local desktop backups and offsite DR.
  • User Self Restores
  • Active Directory Integration
  • Local and Offiste Backup
  • You own the encryption keys
  • Multi-Server, Multi-Node configurations
  • Locations for Training
Crashplan is ideal for the SMB companies looking to start off with something relatively simple and easy to manage. It scales into the enterprise with the same simplicity and ease of management.
Read Michael Stepetic's full review

About Code42 (formerly CrashPlan)

CrashPlan is a cloud backup solution from Code42 in Minneapolis, MN.
Categories:  Data Loss Prevention

Code42 (formerly CrashPlan) Features

Has featureAutomatic, continuous data protection
Has featureFull visibility of all protected devices and data in a single dashboard
Has featureSelf-service restore

Code42 (formerly CrashPlan) Competitors

Pricing

Has featureFree Trial Available?Yes
Does not have featureFree or Freemium Version Available?No
Does not have featurePremium Consulting/Integration Services Available?No
Entry-level set up fee?No

Code42 (formerly CrashPlan) Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android, Windows Phone