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Cofense Managed PDR

Score8.1 out of 10

10 Reviews and Ratings

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What is Cofense Managed PDR?

Cofense Managed PDR (formerly Phishing Defense Center, or PDC) is a security service designed to relieve security operators of the repetitive tasks needed to qualify, investigate, and document alerts. With it the user can focus on responding to verified threats, instead of spending limited time and resources on data gathering. Cofense aims to take the workload off staff, giving them support qualifying and investigating threats, and understand their severity, so in-house security teams can focus on fighting attacks rather than digging for them.

Categories & Use Cases

Reviews

What users are saying about Cofense Managed PDR.
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Smart and advanced protection against phishing.

Incentivized
Flavio PereiraView profile
Analista de sistemas in Information Technology at Nestlé (10,001+ employees employees)

Use Cases and Deployment Scope

Cofense Managed PDR has been used at our headquarters as a way to combat the growing cyber threats that are phishing. We started using the solution with the trial version and then it was purchased. The solution's artificial intelligence is very good, at Pishing Defense Center we manage the entire process of detecting and automatically responding to phishing attacks in configured emails. When triggering an alert, the software has already corrected the threat, eliminating or quarantining it, and after that, it records the occurrence in a log so that it is possible to analyze the incidents that have occurred. After using this solution, the phishing issues were resolved.

Pros

  • Instant detection and elimination of phishing email boxes.
  • Easy to set up.
  • Intuitive and complete GUI interface, being able to create rules, configure exceptions, and generate reports.
  • Optimizes time to eliminate phishing and prevent users from being targeted by internet scams.
  • Good artificial intelligence.

Cons

  • It is necessary to improve the technical documentation.
  • Queue at the support service.

Return on Investment

  • Optimization of IT staff time to resolve phishing issues. Now everything is automated.
  • Improves email security and prevents fake link attacks with ransomware, virus, trojan threats.

Other Software Used

Cisco 3504 WLAN Controller, Extreme Ethernet Switches, Extreme Networks Wireless WAN

Cofense Managed PDR: A must have tool for businesses that also leads to a security aware culture

Incentivized
Darren MihalicView profile
Software Engineering Manager at Torqx Capital Partners (11-50 employees employees)

Use Cases and Deployment Scope

As the name implies, Cofense Managed PDR is a Managed Security Service Provider, which is one of the best and efficient phishing platforms. This [product] is incomparable and irreplaceable because it has made phishing education so much easier for [our] organization. We now also assess our new employees for phishing. Due to the nature of the product, it is used in our whole company, and every department benefits from it.

Pros

  • The best part of this product is that it gives confidence to the user because, in the case of threats, all of them would be removed.
  • It is very responsive, and they just quickly respond to all of the customers' queries in less than 20 minutes.
  • There is transparency in the platform because of the monthly account reviews and [...] a review of metrics as well.

Cons

  • Even though it is a great product, I still feel that it is slightly overpriced for a normal company.
  • At some point, I felt that when migrating between email client versions, I actually had to reinstall the client just to get everything functioning.

Return on Investment

  • This tool has resulted in in-house resources on time in order for our team to work on different projects.
  • This platform has provided us with a simple yet intuitive interface that has been easy for our team to grasp and learn.

Alternatives Considered

CYREBRO and Dentrix

Other Software Used

Nuxeo, SOCi (Brandify), Daylite

Cofense PDC.

Incentivized
Verified User
Employee in Information Technology (10,001+ employees employees)

Use Cases and Deployment Scope

We currently use Cofense Phishing Defense Center (PDC) as our tier 1 triage team for emails that have been reported by our users. This team conducts the initial investigation and provides OSINT on any of the IOCs that have been discovered in the suspicious email. Our in-house SOC team then uses the information given to us by the PDC team to determine the next steps that need to be actioned.

Pros

  • Response time.
  • Identifying multi-stage threats.
  • Through investigations.

Cons

  • Attachment sandbox.
  • URL Sandbox.
  • Interface that is easier on the eyes.

Return on Investment

  • All reported emails are triaged in a timely manner.
  • More email threats have been caught earlier on.
  • Saved time for in-house SOC team.

Other Software Used

CrowdStrike Falcon Endpoint Protection, Proofpoint Targeted Attack Protection (TAP), Abnormal Security

Cofense Managed PDR (Phishing Defense Center) Review

Incentivized
Verified User
Analyst in Information Technology (10,001+ employees employees)

Use Cases and Deployment Scope

Cofense is used as a phishing reporting tool for the whole organization. The amount of users we have makes for a large number of reported emails. This was a time-consuming process for our analysts to keep up with the reported emails so we looked into Cofense PDC. With their help, it has been more manageable to stay ahead of all the reported emails and enables us to focus on the actual threats.

Pros

  • IOCs (Indicators of compromise)
  • Accuracy of work
  • Response time

Cons

  • Better integration with established ticketing systems
  • Ability to determine if there were any other recipients of the same email
  • Technical issues when logging into the tool

Return on Investment

  • More malicious email reports have been triaged
  • Less time spent siphoning through spam emails or accidental reports
  • Better visibility into IOCs, without having to spend more time to find

Other Software Used

CrowdStrike Falcon Endpoint Protection, Proofpoint Email Protection, BlackBerry Protect (CylancePROTECT)

Extra network protection against phishing.

Incentivized
Verified User
Analyst in Information Technology (201-500 employees employees)

Use Cases and Deployment Scope

Cofense Managed PDR has collaborated to mitigate the existing issues of cyber phishing attacks through emails from contributors. This is a typical internet attack to trick people into stealing information. The software, in addition to preventing and improving security, has helped to visualize how many attacks are carried out on us daily through the incident reports and which now keeps us free of these problems. It has been used by all departments in our region.

Pros

  • Automatic protection against cyber phishing attacks and preventing information theft.
  • The software allows you to generate very detailed incident reports.
  • Constant software update.
  • Email always protected.
  • Rules customization.

Cons

  • Some false positives.
  • It's rare but still some threats go unfiltered.

Return on Investment

  • E-mails more protected from cyber threats.
  • Analysis before and after incidents.

Other Software Used

NETGEAR Insight Instant VPN Routers, KeepSolid VPN Unlimited, HPE Aruba Ethernet Switches, Ubiquiti Wireless WAN